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Epic Help Desk Remote Jobs Near Me

STI

Help Desk Analyst - Columbus, OH

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Columbus, OH On Site Position; 3-month contract with the possibility of extension ... remote access, and internal applications. • Customer service state of mind, with the possibility ...

Maven LLC

IT Service Desk Analysts

Columbus, OH

Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to ... a friendly, helpful way, including reaching out to them for resolution, building trust, and ...

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How much do epic help desk remote jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for epic help desk remote in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

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Epic Help Desk Remote jobs near you
A map of the United States highlighting the number of Epic Help Desk Remote job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Epic Help Desk Remote job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Help Desk Analyst - Columbus, OH

STI

Columbus, OH • On-site

$19.75 - $27/hr

Contractor

Re-posted 15 days ago

Job description

Help Desk Analyst
Columbus, OH
On Site Position; 3-month contract with the possibility of extension
Contract Position Summary
• FCDC is seeking a Help Desk Contractor to join our team.
• The contractor must be a U.S. citizen or a green card holder.
• Assign rights to applications.
• Assign rights to network services, including folders, printers, database account rights, non-Windows-based services, and user-based drives. This may also include cloud services.
• Password resets on current users across multiple applications, including but not limited to Active Directory accounts, email accounts, remote access, and internal applications.
• Customer service state of mind, with the possibility of direct Partner interaction in person, through messaging platforms, or phone calls.
• Deletion and disabling of users.
• Regularly scheduled cleanup of accounts.
• Remediation of issues related to user accounts.
• Management of secondary accounts and privileged access accounts.
• Solid technical background with service desk and desktop support
• Basic understanding of the operations of the Active Directory.
• Basic understanding and operations of Outlook.
• Should be able to impact day one of this project.
• Basic endpoint deployment knowledge.
• Configuration of new device procurements
• Deliveries of new procurements
• E-Recycling preparation for salvaged County material, including the movement, compiling, and processing of equipment
• Basic understanding of and operation of ITSM
• Candidates must complete in-person technical and work style interviews (combined or separate) with the hiring manager, senior-level management, Enterprise IT, and related team members. This may include a hands-on technical assessment.
Candidates must provide relevant professionalreferences

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