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Epic Help Desk Remote Jobs in Houston, TX (NOW HIRING)

Epic Referrals Analyst

Bellaire, TX ยท Remote

$70 - $90/hr

Remote Duration: Contract - 6 months (likely to extend) Epic Referrals Certification required ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Epic Radiant Analyst

Bellaire, TX ยท Remote

$80 - $90/hr

Remote Employment Type: Contract Industry: Healthcare Information Technology / Electronic Medical ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

... responsive remote and onsite support to business clients throughout the greater Houston area. This role blends day-to-day help-desk service with hands-on server, network, workstation, and ...

As an Epic Denials Manager, you will help deliver back-end revenue cycle management (RCM) services ... This is a remote role with minimal travel requirements. A successful candidate would possess these ...

Remote Call Center Representative

Pearland, TX ยท On-site +1

$15 - $16.80/hr

Utilize Epic EMR to complete appointment scheduling and documentation * Follow established ... Dedicated desk/workstation setup * Ability to complete required IT and equipment questionnaires ...

At EPIC Health, we're not just changing healthcare--we're transforming it for the frail, the ... Oversee and continuously improve processes for Chronic Care Management, Value-Based Care, Remote ...

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Epic Help Desk Remote information

See Houston, TX salary details

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How much do epic help desk remote jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for epic help desk remote in Houston, TX is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.72 per hour, depending on experience, location, and employer.

What is an Epic Help Desk Remote?

An Epic Help Desk Remote job involves providing technical support and troubleshooting assistance for the Epic electronic health record (EHR) system from a remote location. Professionals in this role assist healthcare staff, such as doctors and nurses, with issues related to Epic software functionality, access, and usability. They communicate with users by phone, email, or chat to resolve problems, guide users through processes, and escalate complex issues to specialized teams if necessary. This position typically requires knowledge of Epic systems, strong communication skills, and the ability to work independently from home.

What skills and qualifications are needed to thrive as an Epic Help Desk Remote?

To excel as an Epic Help Desk Remote specialist, you need a strong understanding of Epic software applications, troubleshooting skills, and experience in healthcare IT, typically supported by relevant certifications or healthcare backgrounds. Familiarity with Epic modules, ticketing systems (like ServiceNow), and remote support tools is crucial. Excellent communication, patience, and problem-solving abilities help in efficiently resolving user issues and ensuring customer satisfaction. These competencies enable prompt and accurate support, minimizing system downtime and enhancing end-user productivity in healthcare environments.

What are common challenges faced by Epic Help Desk Remote staff, and how can they be addressed?

Epic Help Desk Remote team members often encounter challenges such as troubleshooting complex software issues without direct access to users' workstations and managing a high volume of support tickets. Clear communication and strong problem-solving skills are essential for gathering accurate information from end users remotely. To overcome these challenges, it is helpful to use structured workflows, maintain detailed documentation, and collaborate closely with other IT and clinical support teams. Ongoing training on Epic updates and effective time management can further enhance performance and job satisfaction.

What is the difference between Epic Help Desk Remote vs Epic Support Specialist?

AspectEpic Help Desk RemoteEpic Support Specialist
CredentialsIT certifications, Epic certificationsEpic certifications, healthcare IT experience
Work EnvironmentRemote, help desk supportOn-site or remote, healthcare IT support
Industry UsageHealthcare, IT supportHealthcare, Epic software support
Job FocusTechnical troubleshooting, user assistanceEpic system support, issue resolution

Epic Help Desk Remote roles primarily focus on providing remote technical support and troubleshooting for Epic software users, often requiring IT and Epic certifications. Epic Support Specialists may work on-site or remotely, focusing on supporting Epic systems within healthcare environments. Both roles require Epic certifications and serve the healthcare industry, but the Help Desk role emphasizes remote user assistance, while Support Specialists may handle more in-depth system issues.

What are the most commonly searched types of Epic Help Desk jobs in Houston, TX?

The most popular types of Epic Help Desk jobs in Houston, TX are:

What job categories do people searching Epic Help Desk Remote jobs in Houston, TX look for?

The top searched job categories for Epic Help Desk Remote jobs in Houston, TX are:

What cities near Houston, TX are hiring for Epic Help Desk Remote jobs?

Cities near Houston, TX with the most Epic Help Desk Remote job openings:

Infographic showing various Epic Help Desk Remote job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,850 per year, or $23 per hour.

Epic Referrals Analyst

TEKsystems

Bellaire, TX โ€ข Remote

$70 - $90/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Key responsibilities

  • Support and maintain the Epic Referrals application.

  • Gather requirements and translate business needs into system solutions.

  • Perform build, testing, troubleshooting, and optimization activities.


Job description

Epic Referrals Analyst

Location: Remote

Duration: Contract - 6 months (likely to extend)

Epic Referrals Certification required

Overview

We are seeking an Epic Referrals Analyst to support a healthcare organization's Back to Foundation initiative. This individual will work closely with operational and IT teams to optimize referral workflows, support system enhancements, and ensure Epic functionality aligns with business needs.

Required Qualifications
  • Epic Referrals Certification (required)
  • Experience supporting and building within Epic Referrals
  • Strong understanding of patient access and referral workflows
  • Experience working as an Epic Analyst in a healthcare environment
  • Strong communication and problem-solving skills
Responsibilities
  • Support and maintain the Epic Referrals application
  • Gather requirements and translate business needs into system solutions
  • Perform build, testing, troubleshooting, and optimization activities
  • Partner with Patient Access and operational stakeholders on workflow improvements
  • Provide ongoing production support and issue resolution
Preferred Qualifications
  • Additional Epic certifications
  • Experience with Epic optimization or foundation initiatives
  • Hospital or health system experience

Ideal Candidate: An Epic Referrals-certified analyst with a strong patient access background who can effectively collaborate with both operational and technical teams. Reach out to discuss further details!

Job Type & Location

This is a Contract position based out of Bellaire, TX.

Pay and Benefits

The pay range for this position is $70.00 - $90.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: โ€ข Medical, dental & vision โ€ข Critical Illness, Accident, and Hospital โ€ข 401(k) Retirement Plan โ€“ Pre-tax and Roth post-tax contributions available โ€ข Life Insurance (Voluntary Life & AD&D for the employee and dependents) โ€ข Short and long-term disability โ€ข Health Spending Account (HSA) โ€ข Transportation benefits โ€ข Employee Assistance Program โ€ข Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 9, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Weโ€™re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weโ€™re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weโ€™re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weโ€™re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


TEKsystems logo

About TEKsystems

Sourced by ZipRecruiter

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MD, US