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Full Time Epic Help Desk Jobs in Houston, TX (NOW HIRING)

TransCore

IT Help Desk Specialist

Houston, TX

TransCore (TRN), a subsidiary of ST Engineering, is seeking three full-time IT Help Desk Specialists to join our team in Houston, Texas. Summary: These positions provide exceptional phone and email ...

TransCore

IT Help Desk Specialist

Houston, TX · On-site

TransCore (TRN), a subsidiary of ST Engineering, is seeking three full-time IT Help Desk Specialists to join our team in Houston, Texas. Summary: These positions provide exceptional phone and email ...

Managed Services and VoIP Provider

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Field / Help Desk Service Technician ( IT/VoIP)

Houston, TX · On-site

$42.50K - $52.50K/yr

As a Help Desk and Field Technician, your responsibilities will include providing both remote and ... Hours: * Full-time with minimal (usually no) overtime required. * All candidates are required to ...

Enchanted Rock

Helpdesk Analyst

Houston, TX · On-site

$19.50 - $26.75/hr

Job Type Full-time Description We are ERock! ERock is a leader and innovator in distributed energy ... IT support, service desk, or helpdesk environments. * Working knowledge of: * Microsoft 365 ...

BuzzClan LLC

Desktop Technician

Houston, TX

$19.25 - $24.50/hr

Houston, TX Fulltime Position Overview: Core Job Title: Desktop Technician - The Help Desk Technician provides support for users experiencing IT- related Incidents and fulfilling Service Requests.

East Houston Medical Center

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IT Support Technician - Healthcare

Houston, TX · On-site

$25 - $30/hr

This is an on-site, full-time position based in Houston, TX. What You Will Be Doing As our ... Providing Tier 1 and Tier 2 help desk and desktop support for all hospital staff including clinical ...

New

East Houston Medical Center

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IT Support Technician - Healthcare

Houston, TX · On-site

$25 - $30/hr

This is an on-site, full-time position based in Houston, TX. What You Will Be Doing As our ... Providing Tier 1 and Tier 2 help desk and desktop support for all hospital staff including clinical ...

New

East Houston Medical Center

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IT Support Technician - Healthcare

Houston, TX · On-site

$25 - $30/hr

This is an on-site, full-time position based in Houston, TX. What You Will Be Doing As our ... Providing Tier 1 and Tier 2 help desk and desktop support for all hospital staff including clinical ...

New

AMS Staffing, Inc.

IT Support Analyst- 3578759

Houston, TX · Hybrid

$55K - $65K/yr

... full-time, in-office IT Support Analyst to join their Information Technology Services team. This ... Provide Tier 1 help desk support via ticketing system * Troubleshoot software, hardware, and ...

SBR Management LLC

Front Desk Associate

Spring, TX · On-site

$12.75 - $16.50/hr

Job Type Full-time Description Position Summary: The Front Desk Associate serves as the initial ... Through our core values of resourcefulness, integrity, passion, and epic customer service, we're ...

Astreya

Service Desk Specialist III

Houston, TX · On-site

$30.12 - $50.19/hr

Astreya offers comprehensive b enefits to all Regular, Full-Time Employees, including: * Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only ...

Astreya

Service Desk Specialist III

Houston, TX · On-site

$30.12 - $50.19/hr

Astreya offers comprehensive b enefits to all Regular, Full-Time Employees, including: * Medical provided throughUHC(PPO, HSA,Surestoptions) / Medical provided through Kaiser (HMO option only) for ...

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Full Time Epic Help Desk information

See Houston, TX salary details

$35.8K

$80K

$118.9K

How much do full time epic help desk jobs pay per year?

As of May 28, 2026, the average yearly pay for full time epic help desk in Houston, TX is $80,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $95,500.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Epic Help Desk vs Epic Support Analyst?

AspectFull Time Epic Help DeskEpic Support Analyst
CertificationsEpic certifications, Help Desk certificationsEpic certifications, IT support certifications
Work EnvironmentHelp desk, support center, healthcare ITHealthcare IT, support teams, hospital settings
Employer & Industry UsageHospitals, healthcare organizations, IT service providersHealthcare providers, Epic software users, IT departments
Common Search & ComparisonYesYes

The Full Time Epic Help Desk primarily focuses on providing technical support and troubleshooting for Epic software users, often in a help desk or support center environment. The Epic Support Analyst also supports Epic systems but typically involves more in-depth analysis, issue resolution, and system optimization within healthcare IT teams. Both roles require Epic certifications and are vital in healthcare settings, but the Help Desk role emphasizes frontline support, while the Support Analyst involves more technical problem-solving and system analysis.

What are the most commonly searched types of Epic Help Desk jobs in Houston, TX? The most popular types of Epic Help Desk jobs in Houston, TX are:
What cities near Houston, TX are hiring for Full Time Epic Help Desk jobs? Cities near Houston, TX with the most Full Time Epic Help Desk job openings:
Full Time Epic Help Desk jobs near you
ENTRY LEVEL - IT Help Desk

ENTRY LEVEL - IT Help Desk

Preactive IT Solutions, LP

Richmond, TX • On-site

$20/hr

Full-time

Medical, Retirement

Posted 6 days ago

Job description

THIS IS A FULL-TIME IN-OFFICE POSITION. NO REMOTE WORK.

*** To apply for this job, please click the apply button and complete the assessment at the link below.
If you do not complete the assessment, you will not be considered for this job. ***

Entry Level - IT Help Desk

We are the IT Department for many local businesses.

We need someone to work on our help desk, answer calls, create support tickets and help our customer users. We work with many different customers to resolve many different technical issues. You have to be part techie and part human. Sort of a hybrid.

We are looking for an entry level person with an aptitude for tech and customer service. In this job you are always growing.
As your skills grow, you will do more and more project work (server migrations, Office 365 migrations, onboarding new clients, etc.)

It is important that you understand our company core values. If you don't align with these, you may be a better fit for a different company.
If you do align with these core values, you are going to have a great time working with us.

Extreme Ownership. This means we are driven, motivated, hard-working, resilient, tough and we place great value on details and results

Customer Service Excellence. This means that when we deal with our customers, we treat them with respect, we communicate clearly, we set proper expectations and we execute. We go out of our way to help our customers stay productive. We get a high from solving their problems. Customer Service Excellence is not possible without Extreme Ownership.

Constant Improvement. This means we are quick learners, we consistently execute, we are super smart and we are hungry for learning and improvement. You will be expected to learn a lot and earn certifications.

Friendly & Sociable. This means we are likeable and fun. We have created a fun place to work, but it can be brutal. It takes a special kind of employee to survive here without crying in your pillow at night. But if you enjoy public ridicule and midget wrestling, this is the place for you. You are Friendly & Sociable and you’ll last a long time here.

If none of that scared you off, then continue to read about the job below. When you click the Apply button, you'll have to take some testing that will let us know how fast you can type and what your aptitude for this kind of work is.

Services we Provide:

  • Help desk/remote support
  • Onsite support
  • Network troubleshooting
  • Server installs
  • Virtual Server Administration
  • MS Office 365 Migrations
  • VPN/Firewall Support
  • Onsite and Offsite Backup Management
  • Monitoring
  • Managed Security Services: AV, Network Security, Firewall, Mail Filtering, Dark Web Monitoring, etc.
  • And anything else the IT Department would need to do in a small business

Required Skills:

  • Good interpersonal skills. We work with a lot of different customers. Sometime they are happy to see you. Sometimes they aren't. You may, from time to time, have to talk one off the ledge. It's just part of customer service. But... the better we do... the smoother things are for the customer.
  • Good communications skills both verbal and written. You must be able to relay pertinent technical details by phone when communicating with other techs. You also must be able to document IP addresses, passwords, store device configs, etc. in such a way that those who come behind you can use the information. We use IT Glue for documentation.

Skills You Will Quickly Learn:

  • Using a PSA Tool
  • Using an RMM Tool
  • Understanding of DNS and DHCP
  • Ability to diagnose network connectivity issues. (This seems to separate the men from the boys right here)
  • Active Directory, Folder/File Permissions, Security Groups
  • Microsoft Outlook and experience using it with Office 365
  • Office 365 Administration
  • Hardware diagnosis

Bonus Skills That You Probably Don't Have Yet:

  • Firewall/router config
  • Virtual Server Management on VM Ware or Hyper-V
  • Server RAID Configs

Company Description

Managed IT Services Provider supporting many small businesses. We are located in Richmond just South of Cinco Ranch and support customers all over Houston.

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