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Full Time Epic Help Desk Jobs in Conroe, TX (NOW HIRING)

Managed Services and VoIP Provider

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Field / Help Desk Service Technician ( IT/VoIP)

Houston, TX · On-site

$42.50K - $52.50K/yr

As a Help Desk and Field Technician, your responsibilities will include providing both remote and ... Hours: * Full-time with minimal (usually no) overtime required. * All candidates are required to ...

BuzzClan LLC

Desktop Technician

Houston, TX

$19.25 - $24.50/hr

Houston, TX Fulltime Position Overview: Core Job Title: Desktop Technician - The Help Desk Technician provides support for users experiencing IT- related Incidents and fulfilling Service Requests.

East Houston Medical Center

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IT Support Technician - Healthcare

Houston, TX · On-site

$25 - $30/hr

This is an on-site, full-time position based in Houston, TX. What You Will Be Doing As our ... Providing Tier 1 and Tier 2 help desk and desktop support for all hospital staff including clinical ...

New

East Houston Medical Center

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IT Support Technician - Healthcare

Houston, TX · On-site

$25 - $30/hr

This is an on-site, full-time position based in Houston, TX. What You Will Be Doing As our ... Providing Tier 1 and Tier 2 help desk and desktop support for all hospital staff including clinical ...

New

East Houston Medical Center

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IT Support Technician - Healthcare

Houston, TX · On-site

$25 - $30/hr

This is an on-site, full-time position based in Houston, TX. What You Will Be Doing As our ... Providing Tier 1 and Tier 2 help desk and desktop support for all hospital staff including clinical ...

New

SBR Management LLC

Front Desk Associate

Spring, TX · On-site

$12.75 - $16.50/hr

Job Type Full-time Description Position Summary: The Front Desk Associate serves as the initial ... Through our core values of resourcefulness, integrity, passion, and epic customer service, we're ...

Astreya

Service Desk Specialist III

Houston, TX · On-site

$30.12 - $50.19/hr

Astreya offers comprehensive b enefits to all Regular, Full-Time Employees, including: * Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only ...

Astreya

Service Desk Specialist III

Houston, TX · On-site

$30.12 - $50.19/hr

Astreya offers comprehensive b enefits to all Regular, Full-Time Employees, including: * Medical provided throughUHC(PPO, HSA,Surestoptions) / Medical provided through Kaiser (HMO option only) for ...

IVX Health

Front Desk Coordinator - Full Time

Houston, TX · On-site

$15.50 - $20/hr

... Desk Coordinator | Houston Market Location(s): Washington Heights Infusion Center Full-Time | ... help redefine the patient experience from the moment someone walks through our doors. This is a ...

IVX Health

Front Desk Coordinator - Full Time

Houston, TX

$15.50 - $20/hr

... Desk Coordinator | Houston Market Location(s): Washington Heights Infusion Center Full-Time | ... help redefine the patient experience from the moment someone walks through our doors. This is a ...

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All JobsFull Time Epic Help Desk JobsFull Time Epic Help Desk Jobs in Conroe, TX

Full Time Epic Help Desk information

See Conroe, TX salary details

$32.1K

$71.7K

$106.6K

How much do full time epic help desk jobs pay per year?

As of May 28, 2026, the average yearly pay for full time epic help desk in Conroe, TX is $71,728.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $85,600.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Epic Help Desk vs Epic Support Analyst?

AspectFull Time Epic Help DeskEpic Support Analyst
CertificationsEpic certifications, Help Desk certificationsEpic certifications, IT support certifications
Work EnvironmentHelp desk, support center, healthcare ITHealthcare IT, support teams, hospital settings
Employer & Industry UsageHospitals, healthcare organizations, IT service providersHealthcare providers, Epic software users, IT departments
Common Search & ComparisonYesYes

The Full Time Epic Help Desk primarily focuses on providing technical support and troubleshooting for Epic software users, often in a help desk or support center environment. The Epic Support Analyst also supports Epic systems but typically involves more in-depth analysis, issue resolution, and system optimization within healthcare IT teams. Both roles require Epic certifications and are vital in healthcare settings, but the Help Desk role emphasizes frontline support, while the Support Analyst involves more technical problem-solving and system analysis.

What are the most commonly searched types of Epic Help Desk jobs in Conroe, TX? The most popular types of Epic Help Desk jobs in Conroe, TX are:
What cities near Conroe, TX are hiring for Full Time Epic Help Desk jobs? Cities near Conroe, TX with the most Full Time Epic Help Desk job openings:
Full Time Epic Help Desk jobs near you

Field / Help Desk Service Technician ( IT/VoIP)

Managed Services and VoIP Provider

Houston, TX • On-site

$42.50K - $52.50K/yr

Full-time

Posted 4 days ago

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Job description

PLEASE NOTE: This position is an in-office position in Houston, Texas, and the role will include both help desk and field technician work. The position will also require travel between customers around the greater Houston Area.

We are a Managed Service Provider (MSP) specializing in IT, Telecom, Cabling, and Audio Visual services, operating from our offices in NYC, South Florida, and Houston. Our primary focus is to deliver comprehensive technology solutions to small and mid-sized businesses. We take great pride in fostering exceptional growth opportunities and hands-on training for our dedicated team.

Our approach to talent development is unparalleled, as we actively nurture our technicians’ potential to ascend to management or assistant management roles, typically within 18 months of joining our team. We firmly believe in the growth of our employees and have high expectations that they will reach high levels of success within our organization.

As a Help Desk and Field Technician, your responsibilities will include providing both remote and on-site support for desktop operating systems (Windows and OSX), software, printers, VoIP telephone systems, and mobile apps. You will engage directly with clients in person, by phone, and via email, making effective time management skills essential.

This dual-role position will also give you the opportunity to perform and assist with cabling duties at various locations, requiring your technical expertise on-site. To thrive in this role, we expect you to possess an educational background in IT and/or hold relevant certifications. Join our team and contribute your skills to providing top-notch IT support.

Employee mileage will be reimbursed for travel to and from customer sites, in addition to a $50/month reimbursement for mobile phone plans.

Interviews:

  • All interviews will be conducted via Zoom initially and will be followed up with an in-person meeting.
  • Please have professional references available.

Hours:

  • Full-time with minimal (usually no) overtime required.
  • All candidates are required to work from the office 5 days a week.
  • Monday - Thursday 8 AM - 5 PM, Friday 8 AM - 5 PM

Compensation:

  • Varies by skill level – Please see the job post for salaries
  • 401K with 4% Match after 1 Year

Responsibilities:

  • Delivering IT and telecom support to clients through phone, email, remote sessions, and in-person interactions.
  • Efficiently resolving hardware and software issues in both Apple and Windows environments.
  • Providing mobile device support.
  • Acting as first point of contact for incoming help desk requests, ensuring prompt resolution or escalation.
  • Conducting basic end-user training to empower clients in utilizing their systems effectively.
  • Assisting with light CAT6 cabling and terminations as needed.

Required Experience:

  • Windows Desktop expertise
  • OSX Desktop proficiency
  • Proficiency in Microsoft Office, including Outlook
  • Basic networking knowledge
  • Ability to troubleshoot basic hardware issues

Useful Experience (but not required):

  • Windows Server administration
  • OS X Server management
  • Familiarity with Active Directory

Job Type: Full-time

Pay: $42,500.00 - $52,500.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Paid time off

Schedule:

  • Monday to Friday

Experience:

  • Help Desk or IT Support: 1 year (Preferred)
  • Windows: 1 year (Required)

Work Location: Houston, Texas, 77068

Job Type: Full-time

Benefits:


  • 401(k)
  • 401(k) matching
  • Paid time off


Education:


  • Associate (Required)


License/Certification:


  • CompTIA A+ (Required)


Ability to Relocate:


  • Houston, TX 77068: Relocate before starting work (Required)


Willingness to travel:


  • 25% (Required)


Work Location: In person