Help Desk - EPIC
$21 - $28.75/hr
EPIC Help Desk Location : Remote EPIC Help Desk Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and ...
Help Desk - EPIC
$21 - $28.75/hr
EPIC Help Desk Location : Remote EPIC Help Desk Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and ...
Epic Help Desk Support
$21 - $28.75/hr
EPIC Help Desk Remote Open to working an 8 am- 8pm CT shift Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing ...
Epic Help Desk Support
$21 - $28.75/hr
EPIC Help Desk Remote Open to working an 8 am- 8pm CT shift Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing ...
UHS is seeking a Full Time Epic Beacon Certified Analyst II. The ideal candidate will also hold ... end users, the help desk, and IS teams. * Skilled in leading end?user learning sessions ...
New
Quick apply
UHS is seeking a Full Time Epic Beacon Certified Analyst II. The ideal candidate will also hold ... end users, the help desk, and IS teams. * Skilled in leading end?user learning sessions ...
New
Certified Epic Beacon Applications Analyst II
Binghamton, NY · Remote
$33 - $50/hr
... Summary: Full Time Epic Beacon Certified Analyst II. The ideal candidate will also hold Epic ... the help desk, and IS teams. * Skilled in leading end‐user learning sessions, facilitating ...
Quick apply
Certified Epic Beacon Applications Analyst II
Binghamton, NY · Remote
$33 - $50/hr
... Summary: Full Time Epic Beacon Certified Analyst II. The ideal candidate will also hold Epic ... the help desk, and IS teams. * Skilled in leading end‐user learning sessions, facilitating ...
Certified Epic Beacon Applications Analyst II
Binghamton, NY · On-site
$33.63 - $50.45/hr
Position Overview UHS is seeking a Full Time Epic Beacon Certified Analyst II. The ideal candidate ... end users, the help desk, and IS teams. * Skilled in leading end-user learning sessions ...
Certified Epic Beacon Applications Analyst II
Binghamton, NY · On-site
$33.63 - $50.45/hr
Position Overview UHS is seeking a Full Time Epic Beacon Certified Analyst II. The ideal candidate ... end users, the help desk, and IS teams. * Skilled in leading end-user learning sessions ...
Certified Epic Beacon Applications Analyst II
Binghamton, NY · Remote
$33.63 - $50.45/hr
Position Overview UHS is seeking a Full Time Epic Beacon Certified Analyst II. The ideal candidate ... end users, the help desk, and IS teams. * Skilled in leading enduser learning sessions ...
Certified Epic Beacon Applications Analyst II
Binghamton, NY · Remote
$33.63 - $50.45/hr
Position Overview UHS is seeking a Full Time Epic Beacon Certified Analyst II. The ideal candidate ... end users, the help desk, and IS teams. * Skilled in leading enduser learning sessions ...
Help Desk
Phoenix, AZ · On-site
$50K - $60K/yr
Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...
Help Desk
Phoenix, AZ · On-site
$50K - $60K/yr
Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...
Help Desk
$50K - $60K/yr
Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...
Help Desk
$50K - $60K/yr
Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...
Help Desk
Phoenix, AZ · On-site
$24.04 - $28.85/hr
Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...
Help Desk
Phoenix, AZ · On-site
$24.04 - $28.85/hr
Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...
Oversee and manage the help desk team, providing guidance, training, and support to ensure ... Employment Type: FULL_TIME
Oversee and manage the help desk team, providing guidance, training, and support to ensure ... Employment Type: FULL_TIME
Help Desk Technician
$21 - $28.25/hr
We are looking for a competent full time Helpdesk technician to provide support both remotely and ... Ability to document technical issues and resolution of tickets via help desk ticketing system.
Quick apply
Help Desk Technician
$21 - $28.25/hr
We are looking for a competent full time Helpdesk technician to provide support both remotely and ... Ability to document technical issues and resolution of tickets via help desk ticketing system.
EPIC SERVICE DESK ANALYST, FCH - EPIC SERVICE DESK
$24.05 - $38.48/hr
The Epic Service Desk has the responsibility to take calls timely & professionally, troubleshoot ... Employment Type: FULL_TIME
EPIC SERVICE DESK ANALYST, FCH - EPIC SERVICE DESK
$24.05 - $38.48/hr
The Epic Service Desk has the responsibility to take calls timely & professionally, troubleshoot ... Employment Type: FULL_TIME
HELP DESK TECHNICIAN
$81K - $99K/yr
... Full Time Salary Range $81,791 - $99,812 Annual Salary (Range 95: Classified Salary Schedule Fiscal ... The Help Desk provides first level technology support for students, faculty, staff and ...
HELP DESK TECHNICIAN
$81K - $99K/yr
... Full Time Salary Range $81,791 - $99,812 Annual Salary (Range 95: Classified Salary Schedule Fiscal ... The Help Desk provides first level technology support for students, faculty, staff and ...
HELP DESK TECHNICIAN
San Jose, CA · On-site
$81K - $99K/yr
... HELP DESK TECHNICIAN Posting Number S2632 Close/First Review Date 06/14/2026 Department ITSS ... Full Time Salary Range $81,791 - $99,812 Annual Salary (Range 95: Classified Salary Schedule Fiscal ...
HELP DESK TECHNICIAN
San Jose, CA · On-site
$81K - $99K/yr
... HELP DESK TECHNICIAN Posting Number S2632 Close/First Review Date 06/14/2026 Department ITSS ... Full Time Salary Range $81,791 - $99,812 Annual Salary (Range 95: Classified Salary Schedule Fiscal ...
Help Desk Supervisor
Marlborough, MA · On-site
$110K - $120K/yr
SUMMARY The Help Desk Supervisor at Ken's Foods leads day-to-day Help Desk operations and provides ... Applicants must already be authorized to work in the United States on a full-time, permanent basis ...
Help Desk Supervisor
Marlborough, MA · On-site
$110K - $120K/yr
SUMMARY The Help Desk Supervisor at Ken's Foods leads day-to-day Help Desk operations and provides ... Applicants must already be authorized to work in the United States on a full-time, permanent basis ...
Oversee and manage the help desk team, providing guidance, training, and support to ensure ... UNAVAILABLEEmployment Type: FULL_TIME
Oversee and manage the help desk team, providing guidance, training, and support to ensure ... UNAVAILABLEEmployment Type: FULL_TIME
Help Desk Technician
Golden, CO · On-site
$20.75 - $28/hr
Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... Please DO NOT submit a candidate that is not willing to be on-site full time. The purpose of this ...
Help Desk Technician
Golden, CO · On-site
$20.75 - $28/hr
Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... Please DO NOT submit a candidate that is not willing to be on-site full time. The purpose of this ...
Help Desk Supervisor
Marlborough, MA · On-site
$110K - $120K/yr
SUMMARY The Help Desk Supervisor at Ken's Foods leads day-to-day Help Desk operations and provides ... Applicants must already be authorized to work in the United States on a full-time, permanent basis ...
Help Desk Supervisor
Marlborough, MA · On-site
$110K - $120K/yr
SUMMARY The Help Desk Supervisor at Ken's Foods leads day-to-day Help Desk operations and provides ... Applicants must already be authorized to work in the United States on a full-time, permanent basis ...
Help Desk Analyst
Creve Coeur, MO · On-site
$19.25 - $26.25/hr
The Senior Help Desk Analyst will be responsible for front-line support, system access management ... Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time ...
Help Desk Analyst
Creve Coeur, MO · On-site
$19.25 - $26.25/hr
The Senior Help Desk Analyst will be responsible for front-line support, system access management ... Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time ...
Help Desk Analyst
$19.25 - $26.25/hr
The Senior Help Desk Analyst will be responsible for front-line support, system access management ... Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time ...
Quick apply
Help Desk Analyst
$19.25 - $26.25/hr
The Senior Help Desk Analyst will be responsible for front-line support, system access management ... Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time ...
Full Time Epic Help Desk information
See salary details
$37.5K - $45.4K
1% of jobs
$45.4K - $53.3K
6% of jobs
$53.3K - $61.2K
8% of jobs
$67K is the 25th percentile. Wages below this are outliers.
$61.2K - $69.1K
13% of jobs
$69.1K - $77K
14% of jobs
The median wage is $80.8K / yr.
$77K - $85K
17% of jobs
$85K - $92.9K
13% of jobs
$96.1K is the 75th percentile. Wages above this are outliers.
$92.9K - $100.8K
8% of jobs
$100.8K - $108.7K
7% of jobs
$108.7K - $116.6K
7% of jobs
$116.6K - $124.5K
5% of jobs
$37.5K
$83.8K
$124.5K
How much do full time epic help desk jobs pay per year?
As of Jun 27, 2026, the average yearly pay for full time epic help desk in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.
What is the difference between Full Time Epic Help Desk vs Epic Support Analyst?
| Aspect | Full Time Epic Help Desk | Epic Support Analyst |
|---|---|---|
| Certifications | Epic certifications, Help Desk certifications | Epic certifications, IT support certifications |
| Work Environment | Help desk, support center, healthcare IT | Healthcare IT, support teams, hospital settings |
| Employer & Industry Usage | Hospitals, healthcare organizations, IT service providers | Healthcare providers, Epic software users, IT departments |
| Common Search & Comparison | Yes | Yes |
The Full Time Epic Help Desk primarily focuses on providing technical support and troubleshooting for Epic software users, often in a help desk or support center environment. The Epic Support Analyst also supports Epic systems but typically involves more in-depth analysis, issue resolution, and system optimization within healthcare IT teams. Both roles require Epic certifications and are vital in healthcare settings, but the Help Desk role emphasizes frontline support, while the Support Analyst involves more technical problem-solving and system analysis.
What cities are hiring for Full Time Epic Help Desk jobs? Cities with the most Full Time Epic Help Desk job openings:
What are the most commonly searched types of Epic Help Desk jobs? The most popular types of Epic Help Desk jobs are:
What states have the most Full Time Epic Help Desk jobs? States with the most job openings for Full Time Epic Help Desk jobs include:
$21 - $28.75/hr
Full-time
Posted 8 days ago
Job description
Position: EPIC Help Desk
Location : Remote
EPIC Help Desk
Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
Experience writing knowledge base articles and tip sheets
Experience using ticketing systems (in this case ServiceNow experience is preferred)
Open to working an 8 am- 8pm CT shift
͏
Do
Ensure timely response of all the tickets raised by the client end user
Service requests solutioning by maintaining quality parameters
Act as a custodian of clientâ s network/ server/ system/ storage/ platform/ infrastructure and other equipmentâ s to keep track of each of their proper functioning and upkeep
Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
Provide an acceptance and immediate resolution to the high priority tickets/ service
Installing and configuring software/ hardware requirements based on service requests
100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
Provide application/ user access as per client requirements and requests to ensure timely solutioning
Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
Coordinate with on-site team for complex problem resolution and ensure timely client servicing
Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner.
Location : Remote
EPIC Help Desk
Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
Experience writing knowledge base articles and tip sheets
Experience using ticketing systems (in this case ServiceNow experience is preferred)
Open to working an 8 am- 8pm CT shift
͏
Do
Ensure timely response of all the tickets raised by the client end user
Service requests solutioning by maintaining quality parameters
Act as a custodian of clientâ s network/ server/ system/ storage/ platform/ infrastructure and other equipmentâ s to keep track of each of their proper functioning and upkeep
Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
Provide an acceptance and immediate resolution to the high priority tickets/ service
Installing and configuring software/ hardware requirements based on service requests
100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
Provide application/ user access as per client requirements and requests to ensure timely solutioning
Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
Coordinate with on-site team for complex problem resolution and ensure timely client servicing
Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner.