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Full Time Epic Help Desk Jobs in Oregon (NOW HIRING)

Service Desk Analyst

Bend, OR · On-site

$21.75 - $29.75/hr

Job Summary : TEEMA is seeking a Service Desk Analyst to join their dynamic team of Help Desk ... Company : TEEMA is a staffing/recruiting firm that places permanent full-time and contract ...

Helpdesk Technician

Salem, OR · On-site

$22.35 - $28.65/hr

Full-time opening at Salem Clinic Main, 2020 Capitol St NE, Salem, OR 97301 Be the first friendly, capable voice that keeps Salem Clinic running. At Salem Clinic, the Help Desk is the first stop for ...

OR

$20.50 - $28/hr

We are actively sourcing for a full-time Deal Desk Analyst who loves working with Sales, Finance ... Help ensure Best Practices are being implemented Key Requirements * Minimum 2+ years of experience ...

The Role We're looking for an MSP Help Desk Technician who will be the initial point of contact for ... What We Offer * Full-time, permanent position * $22.00-$28.00/hour, depending on experience

Entrances Desk Agent

Portland, OR

$18 - $23/hr

We are seeking a dynamic, energetic individual to join our team as an Entrance Desk Agent . This ... Here's what's in it for you: * Full-time employees: Enjoy medical, dental, and vision insurance.

Entrances Desk Agent

Portland, OR · On-site

$18 - $23/hr

We are seeking a dynamic, energetic individual to join our team as an Entrance Desk Agent . This ... Here's what's in it for you: * Full-time employees: Enjoy medical, dental, and vision insurance.

IT Manager

Portland, OR · Remote

$70K - $116K/yr

The Help Desk Manager is a strategic and hands-on leader responsible for guiding the National Help ... A comprehensive benefits package is available for full-time regular employees and includes Medical ...

IT Manager

Portland, OR · On-site

$70K - $116K/yr

The Help Desk Manager is a strategic and hands-on leader responsible for guiding the National Help ... A comprehensive benefits package is available for full-time regular employees and includes Medical ...

IT Manager

Portland, OR · Remote

$70K - $116K/yr

The Help Desk Manager is a strategic and hands-on leader responsible for guiding the National Help ... A comprehensive benefits package is available for full-time regular employees and includes Medical ...

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Full Time Epic Help Desk information

What is the difference between Full Time Epic Help Desk vs Epic Support Analyst?

AspectFull Time Epic Help DeskEpic Support Analyst
CertificationsEpic certifications, Help Desk certificationsEpic certifications, IT support certifications
Work EnvironmentHelp desk, support center, healthcare ITHealthcare IT, support teams, hospital settings
Employer & Industry UsageHospitals, healthcare organizations, IT service providersHealthcare providers, Epic software users, IT departments
Common Search & ComparisonYesYes

The Full Time Epic Help Desk primarily focuses on providing technical support and troubleshooting for Epic software users, often in a help desk or support center environment. The Epic Support Analyst also supports Epic systems but typically involves more in-depth analysis, issue resolution, and system optimization within healthcare IT teams. Both roles require Epic certifications and are vital in healthcare settings, but the Help Desk role emphasizes frontline support, while the Support Analyst involves more technical problem-solving and system analysis.

What are the most commonly searched types of Epic Help Desk jobs in Oregon?

The most popular types of Epic Help Desk jobs in Oregon are:

What cities in Oregon are hiring for Full Time Epic Help Desk jobs?

Cities in Oregon with the most Full Time Epic Help Desk job openings:

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago


Job description

Company Description
Did you know that Genesis Financial Solutions, the leader and largest second-look private label credit business in the US, focused on providing a prime credit experience for consumers with less-than-perfect credit, is headquartered and growing (we've just hit One Billion Dollars originated!) right here in the Portland metro?
Did you know that we've spent the last 15 years building a stellar reputation in the consumer finance space by delivering financing products designed to address the needs of consumers with less-than-perfect credit histories at very competitive rates, simple terms, and exceptional customer service. We're focused on growth and need you to help us succeed!
Did you know that we offer really great benefits including free lunch provided by senior management as a thank you the first Wednesday of every month, weekly stretching classes, massage clinics, food carts onsite twice a week during the spring and summer months, retailer partner discounts, and the opportunity to collaborate with talented colleagues throughout the company?
If you think Genesis sounds like a great place to work, you're right! Even better, we want you to join our team as
our Help Desk Manager today! This is a fulltime position with a competitive starting salary, plus benefits which include Medical, Dental, and Vision coverage for employees and dependents, a 401K with a company match that is 100% vested from enrollment date, paid time off, flexible spending accounts for dependent and/or medical care, tuition assistance, and much more.
Are you ready to be a part of an organization that challenges the status quo, is nimble, and whose core business is in rapid growth mode? Is your intellectual curiosity constantly in overdrive mode? If you've come up through the helpdesk or desktop support ranks and have a knack for resolving complex user issues in a Windows environment, you'll have the technical chops to lead our helpdesk team. If you have great people and collaboration skills, love managing teams of desktop support professionals, and have experience with vendor management, Genesis could be a great career move for you.
Job Description
As our Help Desk Manager, you will:
  • Manage and oversee our IT Help Desk, including the supervision of staff, procurement and deployment of equipment, and vendor management
  • Collaborate with our help desk, networking, and systems teams on a variety of projects and issue resolution
  • Provide training and direction to our team of four desktop and helpdesk support professionals
  • Oversee the Help Desk's response to end user requests for assistance in a timely and professional manner
  • Maintain our inventory of corporate PC's, laptops, printers, and devices
  • Troubleshoot and resolve a wide variety of hardware and software issues
  • Recommend purchase decisions related to hardware and software
  • Provide executive support for remote and traveling employees with PC, laptop, and connectivity issues
  • Oversee set up of new employee workstations including PC or laptop, phone, and account information

Qualifications
Requirements:
  • Bachelor's degree in information technology, computer science, or related degree OR equivalent industry experience
  • 5+ years' experience working as a Help Desk Technician in a Windows Networking environment
  • At least two years' experience managing two or more employees in a Help Desk environment (or relevant technical and customer service management experience)
  • Excellent attention to detail and quality, strong customer service skills, and organizational ability
  • Proven skills troubleshooting a wide variety of hardware, software, and connectivity issues

Additional Information
Ready to make the move to a new beginning with Genesis? Apply online today. We strive to contact qualified applicants within a week of submission. Unfortunately, we are currently unable to provide sponsorship for this position.
If this position isn't a match for you, we encourage you to share it with someone you think it might be suited for. Please feel free to connect with us via LinkedIn or to keep an eye on our website as we often have employment opportunities available.