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Full Time Epic Help Desk Jobs in Miami, FL (NOW HIRING)

Second-61

Help Desk Representative

Doral, FL · On-site +1

$16.75 - $21.50/hr

Job Type Full-time Description Second-61: We are Vigilant Defenders. Our foundation is built upon ... Help Desk Representative - Contingent Pipeline Opportunity - We're building a talent pipeline for ...

Second-61

Help Desk Support Engineer

Doral, FL · On-site +1

Job Type Full-time Description Second-61: We are Vigilant Defenders. Our foundation is built upon ... Help Desk Support Engineer - Contingent Pipeline Opportunity - We're building a talent pipeline for ...

Invizio

Technical Support Specialist - Level II

Miami, FL · On-site

$55K - $75K/yr

Description of Position This is a full-time IT Technical Support position. Candidates are expected ... Providing detailed documentation of help desk support * Configuring, and troubleshooting desktop ...

Invizio

Technical Support Specialist - Level II

Miami, FL · On-site

$55K - $65K/yr

Description of Position This is a full-time IT Technical Support position. Candidates are expected ... Providing detailed documentation of help desk support * Configuring, and troubleshooting desktop ...

Invizio

Technical Support Specialist - Level II

Miami, FL · On-site

$55K - $75K/yr

Description of Position This is a full-time IT Technical Support position. Candidates are expected ... Providing detailed documentation of help desk support * Configuring, and troubleshooting desktop ...

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Full Time Epic Help Desk information

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$35.9K

$80.1K

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How much do full time epic help desk jobs pay per year?

As of May 28, 2026, the average yearly pay for full time epic help desk in Miami, FL is $80,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $95,600.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Epic Help Desk vs Epic Support Analyst?

AspectFull Time Epic Help DeskEpic Support Analyst
CertificationsEpic certifications, Help Desk certificationsEpic certifications, IT support certifications
Work EnvironmentHelp desk, support center, healthcare ITHealthcare IT, support teams, hospital settings
Employer & Industry UsageHospitals, healthcare organizations, IT service providersHealthcare providers, Epic software users, IT departments
Common Search & ComparisonYesYes

The Full Time Epic Help Desk primarily focuses on providing technical support and troubleshooting for Epic software users, often in a help desk or support center environment. The Epic Support Analyst also supports Epic systems but typically involves more in-depth analysis, issue resolution, and system optimization within healthcare IT teams. Both roles require Epic certifications and are vital in healthcare settings, but the Help Desk role emphasizes frontline support, while the Support Analyst involves more technical problem-solving and system analysis.

What are the most commonly searched types of Epic Help Desk jobs in Miami, FL? The most popular types of Epic Help Desk jobs in Miami, FL are:
What cities near Miami, FL are hiring for Full Time Epic Help Desk jobs? Cities near Miami, FL with the most Full Time Epic Help Desk job openings:
Full Time Epic Help Desk jobs near you
Help Desk Specialist (Full-Time)

Help Desk Specialist (Full-Time)

Larkin Community Hospital

Hialeah, FL • On-site

Full-time

Posted 12 days ago

Job description

Position Summary

The IT Help Desk Specialist provides first-level technical support to hospital staff, clinicians, and departments to ensure uninterrupted use of computer systems, applications, and network resources. This role is critical in supporting patient care operations by promptly resolving technical issues in a fast-paced healthcare environment.

Qualifications

Education & Experience:

  • Associate’s degree in Information Technology, Computer Science, or related field preferred (or equivalent work experience)

  • Minimum of 1–3 years of IT Help Desk or technical support experience, preferably in a healthcare environment

Technical Skills:

  • Strong working knowledge of Windows operating systems and Microsoft Office 365

  • Basic understanding of networking concepts (LAN/WAN, TCP/IP, Wi-Fi)

  • Experience with ticketing systems and remote support tools

  • Familiarity with EHR/EMR systems is a plus

Certifications (Preferred but Not Required):

  • CompTIA A+, Network+, or similar IT certifications

Skills & Competencies

  • Excellent customer service and communication skills

  • Strong troubleshooting and problem-solving abilities

  • Ability to work effectively in a fast-paced, high-demand healthcare environment

  • Strong attention to detail and documentation

  • Ability to work independently and as part of a team

  • Understanding of HIPAA and healthcare data security standards

Physical & Work Requirements

  • Ability to lift and move IT equipment up to 25 lbs

  • Ability to stand, walk, and work at computer stations for extended periods

  • May require on-call availability or shift flexibility

Larkin Community Hospital logo

About Larkin Community Hospital

Sourced by ZipRecruiter

At Larkin, we have been serving the health care needs of South Miami, Hialeah, and the surrounding communities for more than 40 years. We take pride in the continuing tradition of caring. We remain dedicated to providing excellent medical care with the personal touch and convenience that only a community hospital offers.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

South Miami, FL, US

Year founded

1969

Social media

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