Help Desk - EPIC
$21 - $28.75/hr
EPIC Help Desk Location : Remote EPIC Help Desk Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and ...
Help Desk - EPIC
$21 - $28.75/hr
EPIC Help Desk Location : Remote EPIC Help Desk Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and ...
Epic Help Desk Support
$21 - $28.75/hr
EPIC Help Desk Remote Open to working an 8 am- 8pm CT shift Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing ...
Epic Help Desk Support
$21 - $28.75/hr
EPIC Help Desk Remote Open to working an 8 am- 8pm CT shift Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing ...
Help Desk Trainee
Monmouth Junction, NJ · On-site
$20.50 - $27.50/hr
The Help Desk Trainee will provide entry-level technical support within an IT environment, assisting users with hardware, software, and system-related issues. This role focuses on maintaining smooth ...
Quick apply
Help Desk Trainee
Monmouth Junction, NJ · On-site
$20.50 - $27.50/hr
The Help Desk Trainee will provide entry-level technical support within an IT environment, assisting users with hardware, software, and system-related issues. This role focuses on maintaining smooth ...
Help Desk Trainee
Monmouth Junction, NJ · On-site
$20.50 - $27.50/hr
The Help Desk Trainee will provide entry-level technical support within an IT environment, assisting users with hardware, software, and system-related issues. This role focuses on maintaining smooth ...
Help Desk Trainee
Monmouth Junction, NJ · On-site
$20.50 - $27.50/hr
The Help Desk Trainee will provide entry-level technical support within an IT environment, assisting users with hardware, software, and system-related issues. This role focuses on maintaining smooth ...
Charlotte, NC (Onsite/Hybrid) Position Summary The IT Asset Management Assistant (Help Desk) is an entry-level position responsible for supporting the day-to-day operations of IT Asset Management.
Charlotte, NC (Onsite/Hybrid) Position Summary The IT Asset Management Assistant (Help Desk) is an entry-level position responsible for supporting the day-to-day operations of IT Asset Management.
Help Desk Technician
$19 - $25.50/hr
Description First Coast Security is seeking an Entry-Level Help Desk Technician to join our team. In this role, you will work remotely to provide technical support to our employees and clients. As a ...
Quick apply
Help Desk Technician
$19 - $25.50/hr
Description First Coast Security is seeking an Entry-Level Help Desk Technician to join our team. In this role, you will work remotely to provide technical support to our employees and clients. As a ...
... entry-level , federal, government, clearance, secret, top secret, top-secret, it, information ... desk, helpdesk, help-desk, desktop, desktops, issues, servicenow, password, service desk ...
... entry-level , federal, government, clearance, secret, top secret, top-secret, it, information ... desk, helpdesk, help-desk, desktop, desktops, issues, servicenow, password, service desk ...
Help Desk Technician
Huntsville, AL · On-site
$19.75 - $26.50/hr
The candidate should have a mix of entry-level technical and customer service skills and be ... Help Desk / Call Center / Technician Support: 1-3 years * Ability to communicate technical ...
Quick apply
Help Desk Technician
Huntsville, AL · On-site
$19.75 - $26.50/hr
The candidate should have a mix of entry-level technical and customer service skills and be ... Help Desk / Call Center / Technician Support: 1-3 years * Ability to communicate technical ...
Help Desk Technician
$19.75 - $26.50/hr
The candidate should have a mix of entry-level technical and customer service skills and be ... Help Desk / Call Center / Technician Support: 1-3 years * Ability to communicate technical ...
Help Desk Technician
$19.75 - $26.50/hr
The candidate should have a mix of entry-level technical and customer service skills and be ... Help Desk / Call Center / Technician Support: 1-3 years * Ability to communicate technical ...
... entry-level , federal, government, clearance, secret, top secret, top-secret, it, information ... desk, helpdesk, help-desk, desktop, desktops, issues, servicenow, password, service desk ...
... entry-level , federal, government, clearance, secret, top secret, top-secret, it, information ... desk, helpdesk, help-desk, desktop, desktops, issues, servicenow, password, service desk ...
Entry Level Help Desk Support Technician
Alpharetta, GA · On-site
$35K - $50K/yr
Training & development TeamLogic IT Marietta is seeking a motivated and customer-focused Entry-Level Help Desk Support Technician to join our Managed Services team. This position is ideal for an ...
Entry Level Help Desk Support Technician
Alpharetta, GA · On-site
$35K - $50K/yr
Training & development TeamLogic IT Marietta is seeking a motivated and customer-focused Entry-Level Help Desk Support Technician to join our Managed Services team. This position is ideal for an ...
Help Desk Technician
Peterborough, NH · On-site
$20.50 - $27.75/hr
Help Desk Technician *NOT A REMOTE POSITION* Educational requirements: Associate's Degree in ... Sign-On Bonus Comprehensive Health Insurance Matching 401K plan annually after 1 year Entry-level 2 ...
Help Desk Technician
Peterborough, NH · On-site
$20.50 - $27.75/hr
Help Desk Technician *NOT A REMOTE POSITION* Educational requirements: Associate's Degree in ... Sign-On Bonus Comprehensive Health Insurance Matching 401K plan annually after 1 year Entry-level 2 ...
... IT Help Desk Technician (MSP Environment) • Delivered Tier 1 technical support for multiple ... Experience Level Entry Level Job Type & Location This is a Permanent position based out of Great ...
New
... IT Help Desk Technician (MSP Environment) • Delivered Tier 1 technical support for multiple ... Experience Level Entry Level Job Type & Location This is a Permanent position based out of Great ...
New
IT Help Desk Specialist (Entry-Level)
Saint Louis, MO · On-site
$45K - $55K/yr
The Job We are currently recruiting an entry-level IT Help Desk Specialist to support both technical troubleshooting and customer experience within a growing organization. This role is ideal for ...
IT Help Desk Specialist (Entry-Level)
Saint Louis, MO · On-site
$45K - $55K/yr
The Job We are currently recruiting an entry-level IT Help Desk Specialist to support both technical troubleshooting and customer experience within a growing organization. This role is ideal for ...
Help Desk Associate
$18.25 - $24.50/hr
Position Summary - The IT Help Desk Associate is an entry-level position providing basic technical support for Milwaukee College Prep's computer systems, hardware, and software. The Help Desk ...
Help Desk Associate
$18.25 - $24.50/hr
Position Summary - The IT Help Desk Associate is an entry-level position providing basic technical support for Milwaukee College Prep's computer systems, hardware, and software. The Help Desk ...
IT Help Desk Specialist (Entry-Level)
Saint Louis, MO · On-site
$45K - $55K/yr
The Job We are currently recruiting an entry-level IT Help Desk Specialist to support both technical troubleshooting and customer experience within a growing organization. This role is ideal for ...
Quick apply
IT Help Desk Specialist (Entry-Level)
Saint Louis, MO · On-site
$45K - $55K/yr
The Job We are currently recruiting an entry-level IT Help Desk Specialist to support both technical troubleshooting and customer experience within a growing organization. This role is ideal for ...
The Job We are currently recruiting an entry-level IT Help Desk Specialist to support both technical troubleshooting and customer experience within a growing organization. This role is ideal for ...
The Job We are currently recruiting an entry-level IT Help Desk Specialist to support both technical troubleshooting and customer experience within a growing organization. This role is ideal for ...
Help Desk Representative
Fairbanks, AK · On-site
$18 - $23/hr
The Help Desk Representative provides technical support to end-users across the organization ... This entry-level role is ideal for candidates with 3 to 6 months of hands-on experience and ...
Help Desk Representative
Fairbanks, AK · On-site
$18 - $23/hr
The Help Desk Representative provides technical support to end-users across the organization ... This entry-level role is ideal for candidates with 3 to 6 months of hands-on experience and ...
Help Desk Representative
$18 - $23/hr
The Help Desk Representative provides technical support to end-users across the organization ... This entry-level role is ideal for candidates with 3 to 6 months of hands-on experience and ...
Help Desk Representative
$18 - $23/hr
The Help Desk Representative provides technical support to end-users across the organization ... This entry-level role is ideal for candidates with 3 to 6 months of hands-on experience and ...
Help Desk Representative
Anchorage, AK · On-site
$18 - $23/hr
As the Help Desk Representative, you will work onsite in Anchorage, AK and will provide technical ... This entry-level role is ideal for candidates with 3 to 6 months of hands-on experience and ...
Help Desk Representative
Anchorage, AK · On-site
$18 - $23/hr
As the Help Desk Representative, you will work onsite in Anchorage, AK and will provide technical ... This entry-level role is ideal for candidates with 3 to 6 months of hands-on experience and ...
Entry Level Epic Help Desk information
See salary details
$14.42 - $16.37
3% of jobs
$16.37 - $18.31
8% of jobs
$19.77 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.26
18% of jobs
$20.26 - $22.20
18% of jobs
The median wage is $22.58 / hr.
$22.20 - $24.15
14% of jobs
$25.99 is the 75th percentile. Wages above this are outliers.
$24.15 - $26.09
15% of jobs
$26.09 - $28.04
9% of jobs
$28.04 - $29.98
6% of jobs
$29.98 - $31.93
3% of jobs
$31.93 - $33.87
3% of jobs
$33.87 - $35.82
2% of jobs
$14
$24
$35
How much do entry level epic help desk jobs pay per hour?
As of May 29, 2026, the average hourly pay for entry level epic help desk in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.
What is the difference between Entry Level Epic Help Desk vs Entry Level Epic Support Specialist?
| Aspect | Entry Level Epic Help Desk | Entry Level Epic Support Specialist |
|---|---|---|
| Certifications | Epic Certification, Help Desk certifications | Epic Certification, Support certifications |
| Work Environment | Help desk, support centers, healthcare IT | Support teams, healthcare IT departments |
| Employer & Industry Usage | Hospitals, clinics, healthcare providers | Hospitals, healthcare organizations, IT support |
| Job Focus | Troubleshooting, user support, ticket resolution | Technical support, system troubleshooting, user assistance |
Both roles involve supporting Epic healthcare software, but the Entry Level Epic Help Desk primarily focuses on troubleshooting user issues and ticket resolution, while the Entry Level Epic Support Specialist may handle more technical support tasks and system troubleshooting within healthcare IT teams.
What cities are hiring for Entry Level Epic Help Desk jobs? Cities with the most Entry Level Epic Help Desk job openings:
What are the most commonly searched types of Epic Help Desk jobs? The most popular types of Epic Help Desk jobs are:
What states have the most Entry Level Epic Help Desk jobs? States with the most job openings for Entry Level Epic Help Desk jobs include:
$21 - $28.75/hr
Full-time
Posted 9 days ago
Job description
Position: EPIC Help Desk
Location : Remote
EPIC Help Desk
Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
Experience writing knowledge base articles and tip sheets
Experience using ticketing systems (in this case ServiceNow experience is preferred)
Open to working an 8 am- 8pm CT shift
͏
Do
Ensure timely response of all the tickets raised by the client end user
Service requests solutioning by maintaining quality parameters
Act as a custodian of clientâ s network/ server/ system/ storage/ platform/ infrastructure and other equipmentâ s to keep track of each of their proper functioning and upkeep
Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
Provide an acceptance and immediate resolution to the high priority tickets/ service
Installing and configuring software/ hardware requirements based on service requests
100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
Provide application/ user access as per client requirements and requests to ensure timely solutioning
Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
Coordinate with on-site team for complex problem resolution and ensure timely client servicing
Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner.
Location : Remote
EPIC Help Desk
Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
Experience writing knowledge base articles and tip sheets
Experience using ticketing systems (in this case ServiceNow experience is preferred)
Open to working an 8 am- 8pm CT shift
͏
Do
Ensure timely response of all the tickets raised by the client end user
Service requests solutioning by maintaining quality parameters
Act as a custodian of clientâ s network/ server/ system/ storage/ platform/ infrastructure and other equipmentâ s to keep track of each of their proper functioning and upkeep
Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
Provide an acceptance and immediate resolution to the high priority tickets/ service
Installing and configuring software/ hardware requirements based on service requests
100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
Provide application/ user access as per client requirements and requests to ensure timely solutioning
Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
Coordinate with on-site team for complex problem resolution and ensure timely client servicing
Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner.