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Full Time Cloud Help Desk Jobs (NOW HIRING)

Verdant Tcs

(Help Desk) - Level 2

Ada, MI

$19.50 - $26.50/hr

... Admin full time. * Willing to do project work during down time, racking network equipment, and ... Learn Azure and Cloud systems for administration * Learn 3cx VOIP cloud phone system * Printer and ...

Verdant Tcs

(Help Desk) - Level 2

Ada, MI · On-site

$60K/yr

... Admin full time. * Willing to do project work during down time, racking network equipment, and ... Learn Azure and Cloud systems for administration * Learn 3cx VOIP cloud phone system * Printer and ...

Diné Development Corporation

Help Desk Technician

$20.50 - $27.75/hr

Troubleshoot user-reported issues and coordinate with developers, cloud support, database, and ... Benefits Eligible full-time employees receive a comprehensive benefits package, including medical ...

Prescient Edge

Help Desk Lead

Doral, FL · On-site

... Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel Security Clearance ... and cloud authentication systems. * The contractor shall develop and enforce Service Level ...

SOSi

Help Desk Representative

FL · Remote

$18 - $23/hr

SOSi is seeking a Help Desk Representative to support mission requirements for a structured ... Experience with Microsoft Windows, macOS, and cloud-based IT support tools is required.

SOSi

Help Desk Lead

Doral, FL

... and cloud authentication systems. * Develop and enforce Service Level Agreements (SLAs) for ... Coordinate help desk workflows using IT service management (ITSM) platforms such as ServiceNow or ...

SOSi

Help Desk Lead

Doral, FL · On-site

... and cloud authentication systems. * Develop and enforce Service Level Agreements (SLAs) for ... Coordinate help desk workflows using IT service management (ITSM) platforms such as ServiceNow or ...

duvari group

Help Desk Analyst

Saint Louis, MO · On-site

$26 - $28.50/hr

Support practice management systems and related applications * Assist with VoIP and cloud based ... p desk experience and 3+ years in customer service or technical support * Strong knowledge of ...

Metova Federal

Help Desk Engineer

Annapolis Junction, MD · On-site

$90K - $130K/yr

The position is full-time on-site in Annapolis Junction, MD. As the PCTE Help Desk operates ... AWS Certified Solutions Architect (Associate), VMware VCP-Cloud, and similar certifications.

Quiet Professionals LLC

Help Desk Representative

Tampa, FL · On-site

$16.50 - $21.25/hr

Position Summary The Help Desk Representative supports mission-critical objectives under the referenced work order by providing technical support for cloud-based and on-premises environments ensuring ...

Quiet Professionals LLC

Help Desk Lead

Tampa, FL · On-site

... cloud-based and on-premises environments. This role manages global authentication support operations and ensures SLA compliance. This future opportunity is contingent upon award. * The Help Desk Lead ...

Hirekeyz Inc

Senior Help Desk Technician

Washington, DC · On-site

$22.75 - $30.50/hr

Washington, DC 20005 (Onsite) Type: Full-Time Overview We are seeking a Senior Help Desk Technician ... Experience with Google Workspace/Google Cloud * Experience troubleshooting network printers and ...

NVR, Inc.

Help Desk Technician

Reston, VA · On-site

$20.75 - $28/hr

... cloud-based solutions with exceptional customer service. This position follows a Monday-Friday ... Comprehensive Health, Life, and Disability Insurance * 401(k) (Full-time employees are eligible to ...

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All JobsCloud Help Desk JobsFull Time Cloud Help Desk Jobs

Full Time Cloud Help Desk information

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How much do full time cloud help desk jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for full time cloud help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Cloud Help Desk professional, and why are they important?

To thrive as a Full Time Cloud Help Desk professional, you need strong troubleshooting skills, a solid understanding of cloud computing concepts, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and remote support tools, is often required, with certifications (such as AWS Certified Cloud Practitioner or CompTIA Cloud+) providing a competitive edge. Excellent communication, patience, and problem-solving abilities help professionals address user issues effectively and collaborate with technical teams. These skills and qualities are crucial for delivering timely support, maintaining cloud system reliability, and ensuring customer satisfaction.

What is the difference between Full Time Cloud Help Desk vs Full Time Cloud Support Specialist?

AspectFull Time Cloud Help DeskFull Time Cloud Support Specialist
CertificationsCompTIA Cloud+, AWS Certified Cloud Practitioner, Microsoft Azure FundamentalsSame as Help Desk, plus specialized certifications like AWS Certified Solutions Architect
Work EnvironmentHelp desk ticketing systems, remote support, customer communicationTechnical troubleshooting, system configuration, proactive support
Employer & Industry UsageIT service providers, cloud service companies, enterprise IT departmentsCloud service providers, managed service providers, enterprise IT teams

While both roles involve supporting cloud services, the Full Time Cloud Help Desk primarily handles customer inquiries and troubleshooting via ticketing systems, focusing on issue resolution. The Full Time Cloud Support Specialist often engages in deeper technical support, system configuration, and proactive problem-solving. Both roles require similar certifications and work in comparable environments, but the Support Specialist typically performs more advanced technical tasks.

What is a Full Time Cloud Help Desk?

A Full Time Cloud Help Desk professional provides technical support and assistance to users experiencing issues with cloud-based services and applications. They help resolve problems related to cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud, including troubleshooting connectivity, configuration, and access issues. These specialists work full time, often serving as the first point of contact for clients or employees needing help with cloud technology, ensuring minimal downtime and smooth operation of cloud resources.

How does a Full Time Cloud Help Desk professional typically collaborate with other IT teams to resolve complex issues?

A Full Time Cloud Help Desk professional often works closely with network engineers, cloud architects, and security teams to address and resolve complex technical problems. When an issue goes beyond standard troubleshooting, help desk staff escalate tickets and facilitate communication between users and specialized teams. This collaborative approach ensures efficient problem-solving and knowledge sharing, which helps prevent recurring issues and improves overall cloud service reliability. Additionally, regular meetings and documentation practices are common to keep all stakeholders informed and aligned.
More about Full Time Cloud Help Desk jobs
What cities are hiring for Full Time Cloud Help Desk jobs? Cities with the most Full Time Cloud Help Desk job openings:
What are the most commonly searched types of Cloud Help Desk jobs? The most popular types of Cloud Help Desk jobs are:
What states have the most Full Time Cloud Help Desk jobs? States with the most job openings for Full Time Cloud Help Desk jobs include:
What job categories do people searching Full Time Cloud Help Desk jobs look for? The top searched job categories for Full Time Cloud Help Desk jobs are:
Full Time Cloud Help Desk jobs near you
Infographic showing various Full Time Cloud Help Desk job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Analyst

Geospatial And Cloud Analytics Inc

Quantico, VA

$42K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Be an early applicant

Job description

Geospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our client located in Quantico, VA. The ideal candidate will have extensive experience in applying best practices to service delivery in a similar, large enterprise environment and a track record of meeting or exceeding contractual service level agreements.
This position offers great growth opportunities to other IT fields, such as Security Operations, Information Assurance, System Administration, Network engineering, and Unified Communications.
Responsibilities:

- Provide technical support and troubleshooting assistance to end-users
- Initiate and resolves service request/problem incidents
- Install, configure, and maintain computer hardware and software
- Assist with the setup and maintenance of user accounts and permissions
- Works with system administrators and developers to ensure services/incidents are completed
- Document all support activities and resolutions in the ticketing system
- Follow standard operating procedures for incident management and escalation
- Provides an outstanding customer service experience in a variety of circumstances across all organizational levels
Requirements:

- Proven experience as a Help Desk Analyst or Customer Service Support
- Strong knowledge of Windows operating systems and desktop support
- Ability to diagnose and resolve hardware and software issues
- Excellent problem-solving skills and attention to detail
- Active Directory experience preferred
- DoD 8570 - IAT Level II (GSEC, Security+ CE, SSCP, or CCNA-Security)
- Inteirm Secret clearance is required to start, must be eligible to obtain a Top Secret with SCI-level adjudication; TS/SCI preferred
GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package.
  • Competitive Compensation
  • Paid Time off includes 10 federal holidays and 15 additional days.
  • Bereavement Leave
  • Parental Leave
  • Company Paid STD and LTD
  • Life and AD&D Insurance
  • Medical, Prescription, Dental, and Vision Coverage
  • 401k Savings and company match
  • Employee referral program
If you are a motivated individual with a passion for providing technical support, we want to hear from you! Join our team as a Help Desk Analyst and help us ensure smooth operations for our end-users. We offer competitive compensation, professional development opportunities, and a supportive work environment. Apply now to take the next step in your IT career!