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Cloud Help Desk Remote Jobs (NOW HIRING)

PSI (Proteam Solutions)

Help Desk-Remote

$20.50 - $27.75/hr

PSI (Proteam Solutions) is seeking a dedicated and skilled individual to join their team in a remote service desk role. This position requires providing technical support to users and managing ...

SOSi

Help Desk Representative

FL · Remote

$18 - $23/hr

SOSi is seeking a Help Desk Representative to support mission requirements for a structured ... Experience with Microsoft Windows, macOS, and cloud-based IT support tools is required.

vTech Solution

Help Desk Analyst Remote

Phoenix, AZ · Remote

$21 - $28.75/hr

Job Title: Help Desk Analyst Location: Remote (Phoenix, AZ) Job Type: Contract - 6 Months ... Multi-cloud Management Services : Helping businesses digitally transform with smart cloud ...

Harbor IT

Help Desk II

$20.50 - $27.75/hr

... Cloud Services to a diverse portfolio of clients. We pride ourselves on our commitment to ... The Help Desk Technician II is a remote-first support role within Harbor IT's Service Delivery ...

MetroSys

Help Desk Technician

Tampa, FL · On-site +1

$20 - $25/hr

The ideal candidate has experience supporting end users in cloud-first environments and is ... Provide Tier 1 technical support for end users via ticketing systems, phone, email, and remote ...

MetroSys

Help Desk Technician

Tampa, FL · Remote

The ideal candidate has experience supporting end users in cloud-first environments and is ... Provide Tier 1 technical support for end users via ticketing systems, phone, email, and remote ...

Diné Development Corporation

Help Desk Technician

$20.50 - $27.75/hr

The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and ... Troubleshoot user-reported issues and coordinate with developers, cloud support, database, and ...

SOSi

Help Desk Representative

FL · Remote

$18 - $23/hr

SOSi is seeking a Help Desk Representative to support mission requirements for a structured ... Experience with Microsoft Windows, macOS, and cloud-based IT support tools is required.

Terrestris LLC

Remote Help Desk Specialist

We are seeking a Temporary Remote Help Desk Specialist to support the Internal Revenue Service (IRS) Criminal Investigation (CI). I've never heard of Terrestris. What do you do? At Terrestris, we ...

Resolve Tech Solutions

L1 Help Desk Lead

Position Summary As an L1 Help Desk Lead, you will serve as the first line of technical support ... with remote teams. Eagerness to learn and grow in cloud administration and endpoint security.

ITC Federal, Inc.

Help Desk Supervisor

Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... Remote CLEARANCE: Public Trust - Candidates do not need to be cleared at the time of application ...

Mammoth Tech

Help Desk Technician

$20.50 - $27.75/hr

REMOTE Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 5PM - 1AM EST. ABOUT MAMMOTH ... Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate ...

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Cloud Help Desk Remote information

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How much do cloud help desk remote jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for cloud help desk remote in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Cloud Help Desk Remote vs Cloud Support Specialist?

AspectCloud Help Desk RemoteCloud Support Specialist
CertificationsCompTIA A+, Network+, Cloud certificationsCloud certifications (AWS, Azure), CompTIA A+
Work EnvironmentRemote, help desk ticketing systemsRemote or on-site, technical support roles
Industry UsageIT service providers, tech companiesCloud service providers, IT consulting firms
Job FocusTroubleshooting, customer support, ticket resolutionTechnical support, cloud infrastructure assistance

The Cloud Help Desk Remote and Cloud Support Specialist roles both involve technical support in cloud environments, often remotely. The main difference lies in their focus: help desk roles emphasize customer service and ticket resolution, while support specialists may handle more in-depth technical issues related to cloud infrastructure. Both positions require similar certifications and are common in IT and cloud service industries.

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Cloud Help Desk Remote jobs near you
Infographic showing various Cloud Help Desk Remote job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk-Remote

Remote

PSI (Proteam Solutions)
See more jobs at PSI (Proteam Solutions)external

$20.50 - $27.75/hr

Full-time

Re-posted 23 days ago

Job description

Job Summary:
PSI (Proteam Solutions) is seeking a dedicated and skilled individual to join their team in a remote service desk role. This position requires providing technical support to users and managing various computer-related issues while working independently in a remote environment.
Responsibilities:
• Provide technical support to users experiencing a variety of computer-related issues.
• Maintain a dedicated workspace at home, free from distractions.
• Receive and manage phone calls and emails from users with technical issues.
• Escalate issues following defined procedures.
• Assist users through problem-solving steps.
• Use tools and resources to research and resolve technical problems.
• Provide accurate information to end users promptly.
• Document tickets while interacting with customers.
Qualifications:
Required:
• Ability to provide own laptop/computer, USB headset, and a consistent internet connection.
• Ability to maintain a dedicated workspace at home, free from distractions.
• Experience in receiving and managing phone calls and emails from users with technical issues.
• Ability to escalate issues following defined procedures.
• Proficiency in assisting users through problem-solving steps.
• Experience using tools and resources to research and resolve technical problems.
• Capability to provide accurate information to end users promptly.
• Strong multitasking skills while interacting with customers and documenting tickets.
• Adherence to established quality standards.
• Ability to work effectively in a team environment.
• Strong communication skills, both written and spoken.
Preferred:
• Experience in a similar remote service desk or technical support role.
• Familiarity with a variety of computer software and technical troubleshooting techniques.
• Proven ability to complete assigned tasks efficiently and effectively.
Company:
Established in 1992, PSI (Proteam Solutions Inc) has grown from a one man start up to a multi-million dollar IT Consulting, Workforce Solutions and Enterprise Resource Solutions firm providing senior-level consulting and talent management solutions to both the Private and Public Sector. Founded in 1992, the company is headquartered in Columbus, USA, with a team of 11-50 employees. The company is currently Early Stage.

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