Help Desk Analyst 2
$21 - $28.75/hr
They are seeking a Help Desk Analyst 2 to process onboard and offboard requests for employees and ... remote VPN • Confirm onboard accounts are assigned group memberships, network drives, and ...
Help Desk Analyst 2
$21 - $28.75/hr
They are seeking a Help Desk Analyst 2 to process onboard and offboard requests for employees and ... remote VPN • Confirm onboard accounts are assigned group memberships, network drives, and ...
Help Desk Specialist
Minneapolis, MN · Remote
This is a remote, work from home position. Preferred candidates are located in Eastern Standard ... What We're Looking ForRequired * 5-6 years in a help desk, IT support, or SaaS/technical support ...
Quick apply
Help Desk Specialist
Minneapolis, MN · Remote
This is a remote, work from home position. Preferred candidates are located in Eastern Standard ... What We're Looking ForRequired * 5-6 years in a help desk, IT support, or SaaS/technical support ...
Help Desk Specialist
Minneapolis, MN · On-site +1
This is a remote, work from home position. Preferred candidates are located in Eastern Standard ... What We're Looking For Required * 5-6 years in a help desk, IT support, or SaaS/technical support ...
Help Desk Specialist
Minneapolis, MN · On-site +1
This is a remote, work from home position. Preferred candidates are located in Eastern Standard ... What We're Looking For Required * 5-6 years in a help desk, IT support, or SaaS/technical support ...
IT HELP DESK TECHNICIAN
$50K - $68K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...
IT HELP DESK TECHNICIAN
$50K - $68K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...
Help Desk Coordinator II
SC · Remote
$17.84 - $30.43/hr
As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ... Conduct remote troubleshooting for network-related problems. * Identify access points and evaluate ...
Help Desk Coordinator II
SC · Remote
$17.84 - $30.43/hr
As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ... Conduct remote troubleshooting for network-related problems. * Identify access points and evaluate ...
IT HELP DESK TECHNICIAN
$50K - $68K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...
IT HELP DESK TECHNICIAN
$50K - $68K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...
Help Desk Technician
Raleigh, NC · Remote
$20 - $30/hr
Overview Remote in Raleigh Area | First Week Onsite Training The Service Desk team serves as the ... Help Desk Support * Technical Troubleshooting * ServiceNow * Customer Service * Ticket Management ...
Help Desk Technician
Raleigh, NC · Remote
$20 - $30/hr
Overview Remote in Raleigh Area | First Week Onsite Training The Service Desk team serves as the ... Help Desk Support * Technical Troubleshooting * ServiceNow * Customer Service * Ticket Management ...
Help Desk Coordinator II
SC · On-site +1
$17.84 - $30.43/hr
As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ... Conduct remote troubleshooting for network-related problems. * Identify access points and evaluate ...
Help Desk Coordinator II
SC · On-site +1
$17.84 - $30.43/hr
As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ... Conduct remote troubleshooting for network-related problems. * Identify access points and evaluate ...
Help Desk Coordinator II
SC · Remote
$17.84 - $30.43/hr
As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ... Conduct remote troubleshooting for network-related problems. * Identify access points and evaluate ...
Help Desk Coordinator II
SC · Remote
$17.84 - $30.43/hr
As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ... Conduct remote troubleshooting for network-related problems. * Identify access points and evaluate ...
Help Desk Analyst
Denver, CO · Remote
$20 - $25/hr
IT Support Consultant (Remote - Denver, CO Residents Only) Qualifications * Bachelor's degree or equivalent professional experience * Strong background in: * Help Desk / IT Support * Customer Support ...
Quick apply
Help Desk Analyst
Denver, CO · Remote
$20 - $25/hr
IT Support Consultant (Remote - Denver, CO Residents Only) Qualifications * Bachelor's degree or equivalent professional experience * Strong background in: * Help Desk / IT Support * Customer Support ...
Help Desk Call Center Representative
$18 - $23/hr
This position is fully remote (work from home). Important: You must complete assessments ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.
Help Desk Call Center Representative
$18 - $23/hr
This position is fully remote (work from home). Important: You must complete assessments ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.
Help Desk Specialist II (Tier 2 - Advanced Support)CBP Technology Service Desk (TSD)Location ... Perform advanced remote troubleshooting for:Mobile devices and CBP mobile service environment ...
Quick apply
Help Desk Specialist II (Tier 2 - Advanced Support)CBP Technology Service Desk (TSD)Location ... Perform advanced remote troubleshooting for:Mobile devices and CBP mobile service environment ...
IT Help Desk Manager
Glenside, PA · Remote
$35 - $44/hr
... remote support for desktops, laptops, mobile devices, printers, and peripheral hardware and ... help desk best practices Experience overseeing computer inventory, loaner programs, and AV or ...
Quick apply
IT Help Desk Manager
Glenside, PA · Remote
$35 - $44/hr
... remote support for desktops, laptops, mobile devices, printers, and peripheral hardware and ... help desk best practices Experience overseeing computer inventory, loaner programs, and AV or ...
IT Help Desk Manager
Glenside, PA · Remote
$35 - $44/hr
Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days/week in Glenside, PA Start Date ... Provide onsite and remote support for desktops, laptops, mobile devices, printers, and peripheral ...
Quick apply
IT Help Desk Manager
Glenside, PA · Remote
$35 - $44/hr
Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days/week in Glenside, PA Start Date ... Provide onsite and remote support for desktops, laptops, mobile devices, printers, and peripheral ...
IT HELP DESK TECHNICIAN
El Segundo, CA · On-site +1
$50K - $68K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...
IT HELP DESK TECHNICIAN
El Segundo, CA · On-site +1
$50K - $68K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...
Help Desk Representative (Hybrid)
Centennial, CO · On-site +1
$40K - $60K/yr
... remote location. This includes providing assistance concerning the point of sales system, and ... The Help Desk responds to and is governed by IT leadership. * You are expected to be available to ...
Help Desk Representative (Hybrid)
Centennial, CO · On-site +1
$40K - $60K/yr
... remote location. This includes providing assistance concerning the point of sales system, and ... The Help Desk responds to and is governed by IT leadership. * You are expected to be available to ...
Help Desk Specialist
Vienna, VA · Remote
$20 - $25/hr
Help Desk Analyst Location: Vienna, VA Type: Contract, long term expected Compensation: $20-25/HR ... Hybrid - onsite and remote Hours: M-F 8am-4:30pm No Clearance but full background check to include ...
Quick apply
Help Desk Specialist
Vienna, VA · Remote
$20 - $25/hr
Help Desk Analyst Location: Vienna, VA Type: Contract, long term expected Compensation: $20-25/HR ... Hybrid - onsite and remote Hours: M-F 8am-4:30pm No Clearance but full background check to include ...
Help Desk Specialist I - Tier 1 Support
Ashburn, VA · Remote
$48K - $50K/yr
Help Desk Specialist I (Tier 1 Support) - Remote Flexibility | 24/7 Operations Join a fast-paced technical support team delivering critical frontline assistance to external users in a 24/7/365 ...
Quick apply
Help Desk Specialist I - Tier 1 Support
Ashburn, VA · Remote
$48K - $50K/yr
Help Desk Specialist I (Tier 1 Support) - Remote Flexibility | 24/7 Operations Join a fast-paced technical support team delivering critical frontline assistance to external users in a 24/7/365 ...
Support Desk Analyst
Albany, NY · Remote
$21 - $28.75/hr
Remote We are currently seeking candidates who meet the following qualifications. Responsibilities ... Experience as an IT support/help desk role. * Working knowledge of Windows and Mac operating ...
Quick apply
Support Desk Analyst
Albany, NY · Remote
$21 - $28.75/hr
Remote We are currently seeking candidates who meet the following qualifications. Responsibilities ... Experience as an IT support/help desk role. * Working knowledge of Windows and Mac operating ...
Help Desk Technician I
Saint Louis, MO · Remote
$18.75 - $25.25/hr
This is not your typical help desk role. In addition to supporting employees and resolving ... This role is remote and location preferences are: Missouri, Arkansas and Tennessee. We're looking ...
Quick apply
Help Desk Technician I
Saint Louis, MO · Remote
$18.75 - $25.25/hr
This is not your typical help desk role. In addition to supporting employees and resolving ... This role is remote and location preferences are: Missouri, Arkansas and Tennessee. We're looking ...
Cloud Help Desk Remote information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do cloud help desk remote jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for cloud help desk remote in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What is the difference between Cloud Help Desk Remote vs Cloud Support Specialist?
| Aspect | Cloud Help Desk Remote | Cloud Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+, Cloud certifications | Cloud certifications (AWS, Azure), CompTIA A+ |
| Work Environment | Remote, help desk ticketing systems | Remote or on-site, technical support roles |
| Industry Usage | IT service providers, tech companies | Cloud service providers, IT consulting firms |
| Job Focus | Troubleshooting, customer support, ticket resolution | Technical support, cloud infrastructure assistance |
The Cloud Help Desk Remote and Cloud Support Specialist roles both involve technical support in cloud environments, often remotely. The main difference lies in their focus: help desk roles emphasize customer service and ticket resolution, while support specialists may handle more in-depth technical issues related to cloud infrastructure. Both positions require similar certifications and are common in IT and cloud service industries.
More about Cloud Help Desk Remote jobs
What cities are hiring for Cloud Help Desk Remote jobs?
Cities with the most Cloud Help Desk Remote job openings:
What are the most commonly searched types of Cloud Help Desk jobs?
The most popular types of Cloud Help Desk jobs are:
What states have the most Cloud Help Desk Remote jobs?
States with the most job openings for Cloud Help Desk Remote jobs include:
What are popular job titles related to Cloud Help Desk Remote jobs?
For Cloud Help Desk Remote jobs, the most frequently searched job titles are:
Help Desk Analyst 2
Remote
InterSources Inc •
Recruiting and Staffing Services • 51 - 200 employees51 - 200 employees
$21 - $28.75/hr
Full-time
Re-posted 23 days ago
Job description
Job Summary:
InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise specializing in IT Consulting Services. They are seeking a Help Desk Analyst 2 to process onboard and offboard requests for employees and contractors, ensuring accuracy and compliance while providing excellent customer service.
Responsibilities:
• Receive and track onboard and offboard requests; check the requests for completeness and accuracy
• Submit requests for new accounts using ServiceNow ticketing system.
• Submit request for setup and delivery of equipment and wireless devices.
• Coordinate with application teams for additional application access requests
• Track progress of requests to completion and escalate to vendors and management as needed.
• Review accounts for accuracy of provision or deprovision based on requests
• Test new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPN
• Confirm onboard accounts are assigned group memberships, network drives, and ServiceNow profiles as requested
• Verify group memberships, network drives, and ServiceNow profiles are disabled for offboards
• Communicate status of processed onboard or offboard requests to hiring managers
• Resolve requests within SLA while providing the highest level of customer service
• Display a consistent understanding of compliance to assist in high priority escalations and requests
Qualifications:
Required:
• Associate degree in a related field OR minimum 2+ years of help desk support
• One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.)
• Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelines
• Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting
• Detail oriented with the ability to work independently
• Excellent oral, written, and interpersonal communication
• Experience in performing well under pressure
• Capable of working competently with personnel at multiple levels of the organization
• Must have work authorization that allows candidate to work in the United States
Preferred:
• Experience with ServiceNow or Okta is a plus
Company:
InterSources Inc. solves operational problems where protection, performance, compliance, AI, and workforce capability must work together. Founded in 2007, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.
InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise specializing in IT Consulting Services. They are seeking a Help Desk Analyst 2 to process onboard and offboard requests for employees and contractors, ensuring accuracy and compliance while providing excellent customer service.
Responsibilities:
• Receive and track onboard and offboard requests; check the requests for completeness and accuracy
• Submit requests for new accounts using ServiceNow ticketing system.
• Submit request for setup and delivery of equipment and wireless devices.
• Coordinate with application teams for additional application access requests
• Track progress of requests to completion and escalate to vendors and management as needed.
• Review accounts for accuracy of provision or deprovision based on requests
• Test new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPN
• Confirm onboard accounts are assigned group memberships, network drives, and ServiceNow profiles as requested
• Verify group memberships, network drives, and ServiceNow profiles are disabled for offboards
• Communicate status of processed onboard or offboard requests to hiring managers
• Resolve requests within SLA while providing the highest level of customer service
• Display a consistent understanding of compliance to assist in high priority escalations and requests
Qualifications:
Required:
• Associate degree in a related field OR minimum 2+ years of help desk support
• One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.)
• Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelines
• Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting
• Detail oriented with the ability to work independently
• Excellent oral, written, and interpersonal communication
• Experience in performing well under pressure
• Capable of working competently with personnel at multiple levels of the organization
• Must have work authorization that allows candidate to work in the United States
Preferred:
• Experience with ServiceNow or Okta is a plus
Company:
InterSources Inc. solves operational problems where protection, performance, compliance, AI, and workforce capability must work together. Founded in 2007, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.
About InterSources
Sourced by ZipRecruiter
In 2007, Our journey began as pioneers in the realm of technology and security. Since then, InterSources Inc. has evolved into a trusted partner, leading the way in Cloud Security, Cybersecurity, PLG Consulting, Digital Transformation, and Professional Services. With a rich history of excellence and a forward-thinking approach, we continue to secure your digital future and drive innovation. Explore our legacy of success and discover the possibilities that lie ahead.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Fremont, CA, US