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Cloud Support Technician Jobs (NOW HIRING)

Piper Companies

Cloud Support Technician

Reston, VA · On-site

$100K/yr

Cloud Support Technician Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Technician focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed ...

Piper Companies

Cloud Support Technician

Bellevue, WA · On-site

$125K/yr

Cloud Support Technician Join our team at Zachary Piper Solutions in Redmond, WA, as a Cloud Support Technician focusing on operational support for Microsoft Azure and Office365 within our Secure ...

Piper Companies

Cloud Support Technician

Reston, VA · On-site

$125K/yr

Cloud Support Technician Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Technician focusing on operational support for Microsoft Azure and Office365 within our Secure ...

Piper Companies

Cloud Administrator

Reston, VA · On-site

$100K/yr

Cloud Support Technician Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Administrator focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...

Wave Welcome

Cloud Support Engineer

Clinton, MD · On-site

We are seeking a Cloud Support Engineer to provide enterprise-level assistance internally and to ... Help Desk Technician, or similar role. • Hands-on experience with Windows/Linux/Mac OS ...

Berriehill Research

Tier 2 Cloud Support

Raleigh, NC

If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly deploying solutions to problems of national importance, then our Raleigh ...

Atmosera

Cloud Support Administrator (Remote US)

OR · Remote

$70K - $90K/yr

Act as an escalation point for technicians, troubleshooting and resolving high-priority incidents ... in support administration, specifically with Azure Cloud * Experience with automation using ...

Atmosera

Cloud Support Administrator (Remote US)

$70K - $90K/yr

Act as an escalation point for technicians, troubleshooting and resolving high-priority incidents ... in support administration, specifically with Azure Cloud * Experience with automation using ...

Atmosera

Cloud Support Administrator (Remote US)

$70K - $90K/yr

Act as an escalation point for technicians, troubleshooting and resolving high-priority incidents ... in support administration, specifically with Azure Cloud * Experience with automation using ...

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Cloud Support Technician information

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How much do cloud support technician jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for cloud support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a cloud support technician?

Cloud Support Technicians are IT professionals who specialize in assisting clients and organizations with cloud-based services and infrastructure. They help resolve technical issues, maintain cloud environments, and ensure optimal performance of cloud systems. Their responsibilities often include troubleshooting connectivity problems, managing user access, and supporting applications hosted on cloud platforms such as AWS, Azure, or Google Cloud. These technicians play a crucial role in ensuring that cloud services run smoothly and securely.

What are the key skills and qualifications needed to thrive as a cloud support technician, and why are they important?

To thrive as a Cloud Support Technician, you need a solid understanding of cloud computing concepts, troubleshooting skills, and a background in IT or computer science. Familiarity with platforms like AWS, Azure, or Google Cloud, as well as certifications such as AWS Certified Cloud Practitioner or CompTIA Cloud+, are highly valued. Excellent problem-solving abilities, clear communication, and a customer-focused mindset help technicians resolve issues efficiently and build trust with clients. These skills are crucial for ensuring reliable cloud services and supporting users in dynamic, technology-driven environments.

What are some common challenges faced by cloud support technicians and how can they be addressed?

Cloud Support Technicians often encounter challenges such as troubleshooting complex connectivity or configuration issues, adapting to rapidly evolving cloud technologies, and managing multiple support requests simultaneously. Staying up-to-date with the latest cloud platforms and regularly participating in training or certification programs can help address these challenges. Additionally, effective communication and collaboration with other IT teams are essential for resolving issues efficiently and ensuring customer satisfaction.

What is the difference between Cloud Support Technician vs Cloud Systems Administrator?

AspectCloud Support TechnicianCloud Systems Administrator
CertificationsCompTIA Cloud+, AWS Certified Cloud Practitioner, Microsoft Azure FundamentalsAWS Certified SysOps Administrator, Microsoft Certified: Azure Administrator Associate
Work EnvironmentCustomer support, troubleshooting cloud issues, assisting end-usersManaging cloud infrastructure, configuring and maintaining cloud systems
Employer & Industry UsageIT service providers, cloud service companies, tech support firmsLarge enterprises, cloud service providers, IT departments

While both roles involve working with cloud technologies, a Cloud Support Technician primarily focuses on troubleshooting and supporting end-users or clients, whereas a Cloud Systems Administrator manages and maintains cloud infrastructure. The roles often overlap in certifications and work environments, but their core responsibilities differ in scope and focus.

Is cloud support a good career?

Cloud support technicians play a key role in maintaining and troubleshooting cloud-based systems, often requiring knowledge of platforms like AWS or Azure and certifications such as CompTIA Cloud+. The field offers growth opportunities due to increasing cloud adoption across industries and typically involves a mix of technical skills and customer service. It can be a stable and rewarding career for those interested in technology and problem-solving.

Is cloud support technician a stressful job?

A cloud support technician's role can be stressful at times due to the need to resolve technical issues quickly and ensure system uptime. The job often involves troubleshooting complex problems, working under pressure, and maintaining communication with clients or team members. However, stress levels vary depending on workload, experience, and the work environment.

Is cloud support technician an entry level job?

A cloud support technician is often an entry-level position that involves assisting with cloud infrastructure, troubleshooting issues, and supporting users. It typically requires basic knowledge of cloud platforms like AWS or Azure, and some roles may prefer certifications or prior technical experience.
More about Cloud Support Technician jobs

What states have the most Cloud Support Technician jobs?

States with the most job openings for Cloud Support Technician jobs include:

What job categories do people searching Cloud Support Technician jobs look for?

The top searched job categories for Cloud Support Technician jobs are:

Cloud Support Technician jobs near you
Infographic showing various Cloud Support Technician job openings in the United States as of August 2026, with employment types broken down into 40% Full Time, 20% Part Time, 20% Temporary, and 20% Nights. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

Cloud Support Technician

Reston, VA • On-site

Piper Companies
See more jobs at Piper Companiesexternal

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Cloud Support Technician
Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Technician focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts available including mornings, afternoons, and nights.
Roles and Responsibilities
  • Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools
  • Respond to incident tickets in a 24x7 operational cloud environment environment to meet SLA objectives
  • Review system logs to identify and mitigate system issues

Required Skills:
  • Active Top Secret security clearance
  • Experience with cloud technologies such as Microsoft Azure
  • Experience with scripting languages such as Bash

Compensation:
• Up to $100,000
• Medical, Dental, Vision, 401k, paid time off, and holidays

Apply