ZipRecruiter

Log In

1

Cloud Support Technician Jobs (NOW HIRING)

OTSI

Workstation Support Technician

Topeka, KS

$18 - $21.75/hr

Proven experience (2 years) as a workstation support technician or in a similar technical support ... Cloud Migration, Cloud-Native Architecture, Hybrid and Multi-Cloud) Digital Engineering ...

Trilyon, Inc.

Customer Support Technician

Ocoee, FL · On-site

$16 - $21.75/hr

For over 16 years, Trilyon has been a leader in global workforce solutions, specializing in Cloud ... Customer Support Technician (PR913994-R175773) Location: Ocoee, FL (On-site) Duration: 700 Hours ...

OTSI

Workstation Support Technician

Topeka, KS · On-site

$18 - $21.75/hr

... support Technician (Topeka, KS - Onsite) MAJOR RESPONSIBILITES: • Install, configure, and ... Cloud-Native Architecture, Hybrid and Multi-Cloud) • Digital Engineering (Application ...

Reboot Networks

Consulting Support Technician

Newton, MA · On-site

$18 - $22/hr

... infrastructure and cloud solutions, to troubleshooting end-user local, mobile, and cloud ... Reboot Networks' Consulting Support Technicians are engaged in network and server support and ...

Reboot Networks

Consulting Support Technician

Newton, MA · On-site

$18 - $22/hr

... infrastructure and cloud solutions, to troubleshooting end-user local, mobile, and cloud ... Reboot Networks' Consulting Support Technicians are engaged in network and server support and ...

Zerova Tech

EV Charger Support Technician

Fremont, CA · On-site

$90K - $125K/yr

EV Charger Support Technician Work Location: On-site only - Fremont, California (No remote or ... Own the case, close the loop: log, track, and resolve issues in Salesforce Service Cloud to meet ...

Aqueity

Field Support Technician

Downers Grove, IL · On-site

$50K - $60K/yr

Field Support Technician - On-site Aqueity is looking for a customer-facing Field Support ... Familiarity with Azure or cloud-based environments * CompTIA A+, Network+, Security+, or Microsoft ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsNetworking JobsNetwork Administrator JobsCloud Support Technician Jobs

Cloud Support Technician information

See salary details

$12

$25

$42

How much do cloud support technician jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for cloud support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a cloud support technician?

Cloud Support Technicians are IT professionals who specialize in assisting clients and organizations with cloud-based services and infrastructure. They help resolve technical issues, maintain cloud environments, and ensure optimal performance of cloud systems. Their responsibilities often include troubleshooting connectivity problems, managing user access, and supporting applications hosted on cloud platforms such as AWS, Azure, or Google Cloud. These technicians play a crucial role in ensuring that cloud services run smoothly and securely.

What are the key skills and qualifications needed to thrive as a cloud support technician, and why are they important?

To thrive as a Cloud Support Technician, you need a solid understanding of cloud computing concepts, troubleshooting skills, and a background in IT or computer science. Familiarity with platforms like AWS, Azure, or Google Cloud, as well as certifications such as AWS Certified Cloud Practitioner or CompTIA Cloud+, are highly valued. Excellent problem-solving abilities, clear communication, and a customer-focused mindset help technicians resolve issues efficiently and build trust with clients. These skills are crucial for ensuring reliable cloud services and supporting users in dynamic, technology-driven environments.

What are some common challenges faced by cloud support technicians and how can they be addressed?

Cloud Support Technicians often encounter challenges such as troubleshooting complex connectivity or configuration issues, adapting to rapidly evolving cloud technologies, and managing multiple support requests simultaneously. Staying up-to-date with the latest cloud platforms and regularly participating in training or certification programs can help address these challenges. Additionally, effective communication and collaboration with other IT teams are essential for resolving issues efficiently and ensuring customer satisfaction.

What is the difference between Cloud Support Technician vs Cloud Systems Administrator?

AspectCloud Support TechnicianCloud Systems Administrator
CertificationsCompTIA Cloud+, AWS Certified Cloud Practitioner, Microsoft Azure FundamentalsAWS Certified SysOps Administrator, Microsoft Certified: Azure Administrator Associate
Work EnvironmentCustomer support, troubleshooting cloud issues, assisting end-usersManaging cloud infrastructure, configuring and maintaining cloud systems
Employer & Industry UsageIT service providers, cloud service companies, tech support firmsLarge enterprises, cloud service providers, IT departments

While both roles involve working with cloud technologies, a Cloud Support Technician primarily focuses on troubleshooting and supporting end-users or clients, whereas a Cloud Systems Administrator manages and maintains cloud infrastructure. The roles often overlap in certifications and work environments, but their core responsibilities differ in scope and focus.

Is cloud support a good career?

Cloud support technicians play a key role in maintaining and troubleshooting cloud-based systems, often requiring knowledge of platforms like AWS or Azure and certifications such as CompTIA Cloud+. The field offers growth opportunities due to increasing cloud adoption across industries and typically involves a mix of technical skills and customer service. It can be a stable and rewarding career for those interested in technology and problem-solving.

Is cloud support technician a stressful job?

A cloud support technician's role can be stressful at times due to the need to resolve technical issues quickly and ensure system uptime. The job often involves troubleshooting complex problems, working under pressure, and maintaining communication with clients or team members. However, stress levels vary depending on workload, experience, and the work environment.

Is cloud support technician an entry level job?

A cloud support technician is often an entry-level position that involves assisting with cloud infrastructure, troubleshooting issues, and supporting users. It typically requires basic knowledge of cloud platforms like AWS or Azure, and some roles may prefer certifications or prior technical experience.
More about Cloud Support Technician jobs

What cities are hiring for Cloud Support Technician jobs?

Cities with the most Cloud Support Technician job openings:

What states have the most Cloud Support Technician jobs?

States with the most job openings for Cloud Support Technician jobs include:

What job categories do people searching Cloud Support Technician jobs look for?

The top searched job categories for Cloud Support Technician jobs are:

Cloud Support Technician jobs near you
Infographic showing various Cloud Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

Network Support Technician

Ringgold Telephone Company

Ringgold, GA • On-site

$15 - $20/hr

Full-time

Posted 20 days ago

Job description

                                                 Job Description

Position Title: Network Support Technician

Department: Network Operations

Reports to: Network Operations Manager

Employment Status: Full-Time

FLSA Status: Non exempt


Position Summary 

The Network Support Technician provides support to customer including troubleshooting basic technical issues, documenting and resolving support requests, and escalating more complex problems as needed. 

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Delivering comprehensive Level 1 IT Support for internal network users and external contracted clients.
  • Owning the diagnosis and resolution of customer service issues across all product lines, coordinating with technical teams as required.
  • Maintaining accurate records of customer interactions and ensure timely follow-up.
  • Ensuring the integrity of customer interactions and service order data through strict adherence to call guidelines.
  • Contributing to the development and maintenance of departmental procedural documentation and instructional resources.
  • Managing customer identification compliance in accordance with established CPNI regulations.
  • Promoting continuous improvement and error reduction by sharing best practices and pursuing professional development.
  • Collaborating with field technicians to troubleshoot and resolve complex customer service issues.
  • Executing comprehensive system and provisioning audits to ensure operational accuracy across switches and devices.
  • Managing the equipment refurbishment cycle to maintain a ready inventory of redistributed hardware.
  • Overseeing after-hours dispatch operations and on-call technician scheduling.
  • Managing the processing and resolution of DMCA violations per legal and departmental protocols.
  • Maintaining accurate inventory tracking and reconciliation for the Call Center.
  • Optimizing field installation workflows through the efficient registration of network hardware.

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • High School Diploma or equivalent is required. Associate’s degree or two to five years’ experience or equivalent training in computer-based skills is strongly recommended. Extensive knowledge of telephony is required.
  • Working knowledge of MAC Addresses, DHCP Logs, and IP Addresses
  • Familiarity with OTT applications that use the Internet, (Roku, Apple, Cloud computing etc..), fire walls, spyware, malware, and viruses, and computer repair.
  • Knowledge of how the telephone works (tip and ring) and the ability to troubleshoot a problem with the customer. Must demonstrate proficiency in switch testing system and voicemail. Must be able to use these skills in the training of support technicians.
  • Excels through formal and informal training sessions and exhibits a willingness and desire to learn.

Physical Demands 

 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

RTC is an Equal Opportunity Employer, drug free workplace, and complies with ADA
regulations as applicable.