Pittsburgh, PA · On-site
$19.50 - $26.25/hr
Contract * Lead the implementation of the Oracle HCM Cloud Help Desk module by collaborating with crossfunctional teams to gather requirements and configure the system to meet business needs
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Pittsburgh, PA · On-site
$19.50 - $26.25/hr
Contract * Lead the implementation of the Oracle HCM Cloud Help Desk module by collaborating with crossfunctional teams to gather requirements and configure the system to meet business needs
Charlotte, NC · Hybrid
Participate in a Help Desk OnCall schedule (tentatively will be one week/month. May be more to start, however.) Required Qualifications: * 4+ Years of experience in a Help Desk role (preferably in a ...
Charlotte, NC · Hybrid
Participate in a Help Desk OnCall schedule (tentatively will be one week/month. May be more to start, however.) Required Qualifications: * 4+ Years of experience in a Help Desk role (preferably in a ...
Waterloo, IA · On-site
Develop, maintain, and administer the Help Desk on-call rotation, ensuring equitable after-hours coverage. * Interview, hire, onboard, and train Help Desk employees. * Develop annual departmental ...
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Waterloo, IA · On-site
Develop, maintain, and administer the Help Desk on-call rotation, ensuring equitable after-hours coverage. * Interview, hire, onboard, and train Help Desk employees. * Develop annual departmental ...
Waterloo, IA · On-site
Develop, maintain, and administer the Help Desk on-call rotation, ensuring equitable after-hours coverage. * Interview, hire, onboard, and train Help Desk employees. * Develop annual departmental ...
Waterloo, IA · On-site
Develop, maintain, and administer the Help Desk on-call rotation, ensuring equitable after-hours coverage. * Interview, hire, onboard, and train Help Desk employees. * Develop annual departmental ...
Waterloo, IA · On-site
$80 - $100/hr
Develop, maintain, and administer the Help Desk on-call rotation, ensuring equitable after-hours coverage. * Interview, hire, onboard, and train Help Desk employees. * Develop annual departmental ...
Waterloo, IA · On-site
$80 - $100/hr
Develop, maintain, and administer the Help Desk on-call rotation, ensuring equitable after-hours coverage. * Interview, hire, onboard, and train Help Desk employees. * Develop annual departmental ...
Charlotte, NC · Hybrid
Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). * Responsible for adherence to the Capital Rx Code of Conduct ...
Charlotte, NC · Hybrid
Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). * Responsible for adherence to the Capital Rx Code of Conduct ...
Charlotte, NC · On-site
$100K - $110K/yr
Participate in a Help Desk OnCall schedule (tentatively will be one week/month. May be more to start, however.) Required Qualifications: * 4+ Years of experience in a Help Desk role (preferably in a ...
Charlotte, NC · On-site
$100K - $110K/yr
Participate in a Help Desk OnCall schedule (tentatively will be one week/month. May be more to start, however.) Required Qualifications: * 4+ Years of experience in a Help Desk role (preferably in a ...
Charlotte, NC · On-site
$100K - $110K/yr
Participate in a Help Desk OnCall schedule (tentatively will be one week/month. May be more to start, however.) Required Qualifications: * 4+ Years of experience in a Help Desk role (preferably in a ...
Charlotte, NC · On-site
$100K - $110K/yr
Participate in a Help Desk OnCall schedule (tentatively will be one week/month. May be more to start, however.) Required Qualifications: * 4+ Years of experience in a Help Desk role (preferably in a ...
Brandon, FL · On-site
$18.25 - $24.50/hr
... cloud-based tools while helping maintain high service standards for clients. Responsibilities ... Provide onsite support when required and participate in the rotating on-call schedule to assist ...
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Brandon, FL · On-site
$18.25 - $24.50/hr
... cloud-based tools while helping maintain high service standards for clients. Responsibilities ... Provide onsite support when required and participate in the rotating on-call schedule to assist ...
The IT Help Desk Support Specialist is the first line of support to resolve issues related to ... Prioritize and multitask daily workload from calls, tickets, and other tasks. * On-Call - You are ...
The IT Help Desk Support Specialist is the first line of support to resolve issues related to ... Prioritize and multitask daily workload from calls, tickets, and other tasks. * On-Call - You are ...
Charlotte, NC · On-site
$43K - $54K/yr
Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). * Responsible for adherence to the Capital Rx Code of Conduct ...
Charlotte, NC · On-site
$43K - $54K/yr
Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). * Responsible for adherence to the Capital Rx Code of Conduct ...
Menasha, WI · On-site
$20.50 - $27.50/hr
Willingness and ability to participate in the Help Desk on-call rotation on evenings and weekends. Be available to serve on cross-functional project teams as needed. Work Environment: The physical ...
New
Menasha, WI · On-site
$20.50 - $27.50/hr
Willingness and ability to participate in the Help Desk on-call rotation on evenings and weekends. Be available to serve on cross-functional project teams as needed. Work Environment: The physical ...
New
Menasha, WI · On-site
$20.50 - $27.50/hr
Willingness and ability to participate in the Help Desk on-call rotation on evenings and weekends. Be available to serve on cross-functional project teams as needed. Work Environment: The physical ...
Menasha, WI · On-site
$20.50 - $27.50/hr
Willingness and ability to participate in the Help Desk on-call rotation on evenings and weekends. Be available to serve on cross-functional project teams as needed. Work Environment: The physical ...
Arlington, VA · On-site
$23.50 - $32/hr
We are seeking a skilled Help Desk Specialist to join our Service Desk team supporting Platform ... You will also join the Service Desk on-call rotation. Key Responsibilities * Triage, assign ...
Arlington, VA · On-site
$23.50 - $32/hr
We are seeking a skilled Help Desk Specialist to join our Service Desk team supporting Platform ... You will also join the Service Desk on-call rotation. Key Responsibilities * Triage, assign ...
$20.50 - $27.75/hr
... Cloud Services to a diverse portfolio of clients. We pride ourselves on our commitment to ... emergency on-call rotation, responding to after-hours incidents, outages, and critical client ...
$20.50 - $27.75/hr
... Cloud Services to a diverse portfolio of clients. We pride ourselves on our commitment to ... emergency on-call rotation, responding to after-hours incidents, outages, and critical client ...
Miami, FL · On-site
Lead and manage a technical help desk team ... Ensure high-quality IT support services for cloud-based and on-premises environments. * Apply ITIL ...
Miami, FL · On-site
Lead and manage a technical help desk team ... Ensure high-quality IT support services for cloud-based and on-premises environments. * Apply ITIL ...
Cloud Services including Azure and O365 * Email Services including Premise and Office 365 ... Participate in on call support rotation * Onboarding and accurate documentation of client systems.
Cloud Services including Azure and O365 * Email Services including Premise and Office 365 ... Participate in on call support rotation * Onboarding and accurate documentation of client systems.
Trenton, NJ · On-site
Job Title: Help Desk Coordinator Location: Hybrid (Trenton, NJ) Job Type: Contract - 4 Months ... Multi-cloud Management Services : Helping businesses digitally transform with smart cloud ...
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Trenton, NJ · On-site
Job Title: Help Desk Coordinator Location: Hybrid (Trenton, NJ) Job Type: Contract - 4 Months ... Multi-cloud Management Services : Helping businesses digitally transform with smart cloud ...
Atlanta, GA · On-site
$25 - $27/hr
Help Desk Pay Rate Range: $25-$27.50/hr on W2 Location: Atlanta, GA 30329 Duration: 12+ Months ... Hybrid cloud environments * Hardware Asset Management (HAM) * Basic Software Asset Management (SAM ...
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Atlanta, GA · On-site
$25 - $27/hr
Help Desk Pay Rate Range: $25-$27.50/hr on W2 Location: Atlanta, GA 30329 Duration: 12+ Months ... Hybrid cloud environments * Hardware Asset Management (HAM) * Basic Software Asset Management (SAM ...
Trenton, NJ · On-site
$20.50 - $28/hr
Job Title: Help Desk Analyst Location: Hybrid (Trenton, NJ) Job Type: Contract - 6 Months ... Multi-cloud Management Services : Helping businesses digitally transform with smart cloud ...
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Trenton, NJ · On-site
$20.50 - $28/hr
Job Title: Help Desk Analyst Location: Hybrid (Trenton, NJ) Job Type: Contract - 6 Months ... Multi-cloud Management Services : Helping businesses digitally transform with smart cloud ...
$12.74 - $14.05
8% of jobs
$14.05 - $15.36
4% of jobs
$16.67 is the 25th percentile. Wages below this are outliers.
$15.36 - $16.67
13% of jobs
$16.67 - $17.99
13% of jobs
$17.99 - $19.30
9% of jobs
The median wage is $19.54 / hr.
$19.30 - $20.61
17% of jobs
$21.29 is the 75th percentile. Wages above this are outliers.
$20.61 - $21.92
22% of jobs
$21.92 - $23.23
7% of jobs
$23.23 - $24.54
4% of jobs
$24.54 - $25.85
1% of jobs
$25.85 - $27.16
2% of jobs
$12
$19
$27
| Aspect | Cloud Help Desk On Call | Cloud Support Technician |
|---|---|---|
| Certifications | Basic IT certifications (CompTIA A+, Network+) | Advanced certifications (AWS, Microsoft Azure, Cisco) |
| Work Environment | Remote or on-site, responding to urgent issues | Remote or on-site, providing ongoing support and troubleshooting |
| Job Focus | Immediate issue resolution, on-call support | Proactive support, system maintenance, and troubleshooting |
Cloud Help Desk On Call roles focus on providing immediate, on-demand support for cloud-related issues, often during off-hours or emergencies. Cloud Support Technicians handle ongoing system maintenance, troubleshooting, and proactive support. While both roles require technical knowledge of cloud platforms, the On Call position emphasizes quick response and incident management, whereas the Support Technician involves continuous support and system optimization.
Cities with the most Cloud Help Desk On Call job openings:
The most popular types of Cloud Help Desk jobs are:
States with the most job openings for Cloud Help Desk On Call jobs include:
For Cloud Help Desk On Call jobs, the most frequently searched job titles are:
$19.50 - $26.25/hr
Contractor
Re-posted 6 days ago
Job Title: Oracle HCM Helpdesk Module
Job Location: Pittsburgh, PA
Job Type: Contract
Job Description:
Lead the implementation of the Oracle HCM Cloud Help Desk module by collaborating with crossfunctional teams to gather requirements and configure the system to meet business needs
Implement HR Help Desk module by configuring the key components such as Security Service Requests Delegation Entitlement Queues Routing Notification Email Action Plans Knowledge Content User Experience Survey Integration Framework and Workflows
Customize and extend the Help Desk functionalities from basic to advance level capabilities using Visual Builder
Provide expert guidance and support during the deployment phase ensuring that all technical and functional aspects are addressed effectively
Develop and deliver training materials and sessions to endusers ensuring they are equipped to utilize the system efficiently
Monitor and analyze system performance postimplementation identifying areas for improvement and implementing necessary changes to enhance functionality
Collaborate with IT and People Team departments to troubleshoot and resolve any technical issues ensuring minimal disruption to help desk operations
Stay updated with the latest Oracle HCM Cloud Help Desk features and updates recommending and implementing enhancements to maintain system relevance and efficiency
QUALIFICATIONS
Oracle HCM Cloud certification is preferred
EXPERIENCE
Typically 5 to 8 years of experience in implementing and supporting Oracle HCM Cloud solutions with a focus on the Help Desk module
SKILLS
Strong expertise in Oracle HCM Cloud Help Desk configuration and implementation
Expertise in Visual Build to extend the Help Desk functionalities
Excellent problem-solving skills with the ability to troubleshoot complex technical issues
Effective communication and training skills to engage with diverse stakeholders and end-users
Sourced by ZipRecruiter
Recruiting and staffing services
51 - 200 Employees
Atlanta, GA, US
2016
