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Cloud Help Desk On Call Jobs (NOW HIRING)

Staffingine LLC

Oracle HCM Helpdesk Module

Pittsburgh, PA · On-site

$19.50 - $26.25/hr

Contract * Lead the implementation of the Oracle HCM Cloud Help Desk module by collaborating with crossfunctional teams to gather requirements and configure the system to meet business needs

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

Develop, maintain, and administer the Help Desk on-call rotation, ensuring equitable after-hours coverage. * Interview, hire, onboard, and train Help Desk employees. * Develop annual departmental ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

Develop, maintain, and administer the Help Desk on-call rotation, ensuring equitable after-hours coverage. * Interview, hire, onboard, and train Help Desk employees. * Develop annual departmental ...

ASM Research

Service Desk Analyst

Arlington, VA · On-site

$23.50 - $32/hr

We are seeking a skilled Help Desk Specialist to join our Service Desk team supporting Platform ... You will also join the Service Desk on-call rotation. Key Responsibilities * Triage, assign ...

vTech Solution

Help Desk Coordinator

Trenton, NJ · On-site

Job Title: Help Desk Coordinator Location: Hybrid (Trenton, NJ) Job Type: Contract - 4 Months ... Multi-cloud Management Services : Helping businesses digitally transform with smart cloud ...

SOSi

Help Desk Representative

FL · Remote

$18 - $23/hr

SOSi is seeking a Help Desk Representative to support mission requirements for a structured ... Experience with Microsoft Windows, macOS, and cloud-based IT support tools is required.

Diné Development Corporation

Help Desk Technician

$20.50 - $27.75/hr

The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and ... Troubleshoot user-reported issues and coordinate with developers, cloud support, database, and ...

Real Soft, Inc.

Help Desk Analyst

Philadelphia, PA · On-site

$20.50 - $28/hr

Help Desk Analyst Minimum skills and experience: * Minimum 2 years of experience working in a ... Experience using Genesys Cloud contact center and customer experience platform * Strong customer ...

SOSi

Help Desk Lead

Doral, FL · On-site

... and cloud authentication systems. * Develop and enforce Service Level Agreements (SLAs) for ... Coordinate help desk workflows using IT service management (ITSM) platforms such as ServiceNow or ...

NVR, Inc.

Help Desk Technician

Reston, VA · On-site

$20.75 - $28.25/hr

NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA. In ... and cloud-based solutions with exceptional customer service. Responsibilities : • Provide ...

SOSi

Help Desk Lead

Doral, FL

... and cloud authentication systems. * Develop and enforce Service Level Agreements (SLAs) for ... Coordinate help desk workflows using IT service management (ITSM) platforms such as ServiceNow or ...

SOSi

Help Desk Lead

Doral, FL

... and cloud authentication systems. * Develop and enforce Service Level Agreements (SLAs) for ... Coordinate help desk workflows using IT service management (ITSM) platforms such as ServiceNow or ...

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$21.75 - $29.75/hr

IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides support to both internal and external customers, addressing issues related to computer systems, software, and hardware.

vTech Solution

Help Desk Analyst

Machias, ME · On-site

$23.75 - $32.50/hr

Help Desk Analyst Duration : 04 months (Possible of extensions) Location : Machias, Maine - 04654 ... Multi-cloud Management Services : Helping businesses digitally transform with smart cloud ...

Dickinson Wright PLLC

Help Desk

Chicago, IL

$50K - $60K/yr

Provide after-hours on-call support on a shared, rotating basis; * Keep accurate and meticulous ... Help Desk must: * Experience in troubleshooting Windows and Windows applications; * Experience in ...

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Cloud Help Desk On Call information

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How much do cloud help desk on call jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for cloud help desk on call in the United States is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Cloud Help Desk On Call vs Cloud Support Technician?

AspectCloud Help Desk On CallCloud Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (AWS, Microsoft Azure, Cisco)
Work EnvironmentRemote or on-site, responding to urgent issuesRemote or on-site, providing ongoing support and troubleshooting
Job FocusImmediate issue resolution, on-call supportProactive support, system maintenance, and troubleshooting

Cloud Help Desk On Call roles focus on providing immediate, on-demand support for cloud-related issues, often during off-hours or emergencies. Cloud Support Technicians handle ongoing system maintenance, troubleshooting, and proactive support. While both roles require technical knowledge of cloud platforms, the On Call position emphasizes quick response and incident management, whereas the Support Technician involves continuous support and system optimization.

What cities are hiring for Cloud Help Desk On Call jobs? Cities with the most Cloud Help Desk On Call job openings:
What are the most commonly searched types of Cloud Help Desk jobs? The most popular types of Cloud Help Desk jobs are:
What states have the most Cloud Help Desk On Call jobs? States with the most job openings for Cloud Help Desk On Call jobs include:
Cloud Help Desk On Call jobs near you

Oracle HCM Helpdesk Module

Staffingine LLC

Pittsburgh, PA • On-site

$19.50 - $26.25/hr

Contractor

Re-posted 26 days ago

Job description

Job Title: Oracle HCM Helpdesk Module 
Job Location: Pittsburgh, PA 
Job Type: Contract 

Job Description:  

  • Lead the implementation of the Oracle HCM Cloud Help Desk module by collaborating with crossfunctional teams to gather requirements and configure the system to meet business needs 

  • Implement HR Help Desk module by configuring the key components such as Security Service Requests Delegation Entitlement Queues Routing Notification Email Action Plans Knowledge Content User Experience Survey Integration Framework and Workflows 

  • Customize and extend the Help Desk functionalities from basic to advance level capabilities using Visual Builder 

  • Provide expert guidance and support during the deployment phase ensuring that all technical and functional aspects are addressed effectively 

  • Develop and deliver training materials and sessions to endusers ensuring they are equipped to utilize the system efficiently 

  • Monitor and analyze system performance postimplementation identifying areas for improvement and implementing necessary changes to enhance functionality 

  • Collaborate with IT and People Team departments to troubleshoot and resolve any technical issues ensuring minimal disruption to help desk operations 

  • Stay updated with the latest Oracle HCM Cloud Help Desk features and updates recommending and implementing enhancements to maintain system relevance and efficiency 

QUALIFICATIONS 

  • Oracle HCM Cloud certification is preferred 

EXPERIENCE 

  • Typically 5 to 8 years of experience in implementing and supporting Oracle HCM Cloud solutions with a focus on the Help Desk module 

SKILLS 

  • Strong expertise in Oracle HCM Cloud Help Desk configuration and implementation 

  • Expertise in Visual Build to extend the Help Desk functionalities 

  • Excellent problem-solving skills with the ability to troubleshoot complex technical issues 

  • Effective communication and training skills to engage with diverse stakeholders and end-users