Pittsburgh, PA · On-site
$19.50 - $26.25/hr
Contract * Lead the implementation of the Oracle HCM Cloud Help Desk module by collaborating with crossfunctional teams to gather requirements and configure the system to meet business needs
Quick apply
Pittsburgh, PA · On-site
$19.50 - $26.25/hr
Contract * Lead the implementation of the Oracle HCM Cloud Help Desk module by collaborating with crossfunctional teams to gather requirements and configure the system to meet business needs
Trenton, NJ · On-site
Job Title: Help Desk Coordinator Location: Hybrid (Trenton, NJ) Job Type: Contract - 4 Months ... Multi-cloud Management Services : Helping businesses digitally transform with smart cloud ...
Quick apply
Trenton, NJ · On-site
Job Title: Help Desk Coordinator Location: Hybrid (Trenton, NJ) Job Type: Contract - 4 Months ... Multi-cloud Management Services : Helping businesses digitally transform with smart cloud ...
Atlanta, GA · On-site
$25 - $27/hr
Help Desk Pay Rate Range: $25-$27.50/hr on W2 Location: Atlanta, GA 30329 Duration: 12+ Months ... cloud-based productivity applications. * Troubleshoot synchronization, licensing, and ...
Quick apply
Atlanta, GA · On-site
$25 - $27/hr
Help Desk Pay Rate Range: $25-$27.50/hr on W2 Location: Atlanta, GA 30329 Duration: 12+ Months ... cloud-based productivity applications. * Troubleshoot synchronization, licensing, and ...
Denver, CO · On-site
$21 - $28.75/hr
Familiarity with Salesforce Service Cloud or Help Desk environments.
Quick apply
Denver, CO · On-site
$21 - $28.75/hr
Familiarity with Salesforce Service Cloud or Help Desk environments.
Quantico, VA · On-site
$42K - $50K/yr
Geospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our ...
Quick apply
Quantico, VA · On-site
$42K - $50K/yr
Geospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our ...
FL · Remote
$18 - $23/hr
SOSi is seeking a Help Desk Representative to support mission requirements for a structured ... Experience with Microsoft Windows, macOS, and cloud-based IT support tools is required.
FL · Remote
$18 - $23/hr
SOSi is seeking a Help Desk Representative to support mission requirements for a structured ... Experience with Microsoft Windows, macOS, and cloud-based IT support tools is required.
$20.50 - $27.75/hr
The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and ... Troubleshoot user-reported issues and coordinate with developers, cloud support, database, and ...
$20.50 - $27.75/hr
The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and ... Troubleshoot user-reported issues and coordinate with developers, cloud support, database, and ...
Philadelphia, PA · On-site
$20.50 - $28/hr
Help Desk Analyst Minimum skills and experience: * Minimum 2 years of experience working in a ... Experience using Genesys Cloud contact center and customer experience platform * Strong customer ...
Philadelphia, PA · On-site
$20.50 - $28/hr
Help Desk Analyst Minimum skills and experience: * Minimum 2 years of experience working in a ... Experience using Genesys Cloud contact center and customer experience platform * Strong customer ...
Doral, FL · On-site
... and cloud authentication systems. * Develop and enforce Service Level Agreements (SLAs) for ... Coordinate help desk workflows using IT service management (ITSM) platforms such as ServiceNow or ...
Doral, FL · On-site
... and cloud authentication systems. * Develop and enforce Service Level Agreements (SLAs) for ... Coordinate help desk workflows using IT service management (ITSM) platforms such as ServiceNow or ...
Reston, VA · On-site
$20.75 - $28.25/hr
NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA. In ... and cloud-based solutions with exceptional customer service. Responsibilities : • Provide ...
Reston, VA · On-site
$20.75 - $28.25/hr
NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA. In ... and cloud-based solutions with exceptional customer service. Responsibilities : • Provide ...
$18 - $24.25/hr
Some evening and weekend work is required. RESPONSIBILITIES Account and Data Management * Maintain ... Knowledge of Microsoft ecosystem, both cloud and on-premise (Azure, Azure AD, Office 365, Microsoft ...
$18 - $24.25/hr
Some evening and weekend work is required. RESPONSIBILITIES Account and Data Management * Maintain ... Knowledge of Microsoft ecosystem, both cloud and on-premise (Azure, Azure AD, Office 365, Microsoft ...
... and cloud authentication systems. * Develop and enforce Service Level Agreements (SLAs) for ... Coordinate help desk workflows using IT service management (ITSM) platforms such as ServiceNow or ...
... and cloud authentication systems. * Develop and enforce Service Level Agreements (SLAs) for ... Coordinate help desk workflows using IT service management (ITSM) platforms such as ServiceNow or ...
... and cloud authentication systems. * Develop and enforce Service Level Agreements (SLAs) for ... Coordinate help desk workflows using IT service management (ITSM) platforms such as ServiceNow or ...
Quick apply
... and cloud authentication systems. * Develop and enforce Service Level Agreements (SLAs) for ... Coordinate help desk workflows using IT service management (ITSM) platforms such as ServiceNow or ...
Addison, TX · On-site
$18 - $24.25/hr
Some evening and weekend work is required. RESPONSIBILITIES Account and Data Management * Maintain ... Knowledge of Microsoft ecosystem, both cloud and on-premise (Azure, Azure AD, Office 365, Microsoft ...
Addison, TX · On-site
$18 - $24.25/hr
Some evening and weekend work is required. RESPONSIBILITIES Account and Data Management * Maintain ... Knowledge of Microsoft ecosystem, both cloud and on-premise (Azure, Azure AD, Office 365, Microsoft ...
Addison, TX · On-site
$18 - $24.25/hr
Some evening and weekend work is required. RESPONSIBILITIES Account and Data Management * Maintain ... Knowledge of Microsoft ecosystem, both cloud and on-premise (Azure, Azure AD, Office 365, Microsoft ...
Addison, TX · On-site
$18 - $24.25/hr
Some evening and weekend work is required. RESPONSIBILITIES Account and Data Management * Maintain ... Knowledge of Microsoft ecosystem, both cloud and on-premise (Azure, Azure AD, Office 365, Microsoft ...
Quantico, VA · On-site
$21.75 - $29.75/hr
IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides support to both internal and external customers, addressing issues related to computer systems, software, and hardware.
Quantico, VA · On-site
$21.75 - $29.75/hr
IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides support to both internal and external customers, addressing issues related to computer systems, software, and hardware.
Machias, ME · On-site
$23.75 - $32.50/hr
Help Desk Analyst Duration : 04 months (Possible of extensions) Location : Machias, Maine - 04654 ... Multi-cloud Management Services : Helping businesses digitally transform with smart cloud ...
Quick apply
Machias, ME · On-site
$23.75 - $32.50/hr
Help Desk Analyst Duration : 04 months (Possible of extensions) Location : Machias, Maine - 04654 ... Multi-cloud Management Services : Helping businesses digitally transform with smart cloud ...
Washington, DC · On-site
The Help Desk Specialist serves as key personnel supporting a high-visibility Federal Government ... Endpoint Administrator Associate - Apple Certified IT Professional - AWS Certified Cloud ...
Washington, DC · On-site
The Help Desk Specialist serves as key personnel supporting a high-visibility Federal Government ... Endpoint Administrator Associate - Apple Certified IT Professional - AWS Certified Cloud ...
Doral, FL · On-site
Job Title Help Desk Lead Location Doral, FL 33122 US (Primary) Category Intelligence Job Type ... and cloud authentication systems. * The contractor shall develop and enforce Service Level ...
Doral, FL · On-site
Job Title Help Desk Lead Location Doral, FL 33122 US (Primary) Category Intelligence Job Type ... and cloud authentication systems. * The contractor shall develop and enforce Service Level ...
$21.75 - $29.75/hr
IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides support to both internal and external customers, addressing issues related to computer systems, software, and hardware.
$21.75 - $29.75/hr
IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides support to both internal and external customers, addressing issues related to computer systems, software, and hardware.
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
| Aspect | Cloud Help Desk Evening | Cloud Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+, Cloud certifications | CompTIA A+, Network+, Cloud certifications |
| Work Environment | Help desk, remote, evening shifts | Technical support, remote or on-site, flexible hours |
| Industry Usage | IT service providers, cloud service companies | Cloud service providers, IT support firms |
Both roles require similar certifications and work in remote or help desk environments within the cloud industry. The main difference is that Cloud Help Desk Evening specifically emphasizes evening shifts, while Cloud Support Technicians may work flexible hours including day shifts. Both positions support cloud services but may differ slightly in scope and shift timing.
$19.50 - $26.25/hr
Contractor
Re-posted 26 days ago
Job Title: Oracle HCM Helpdesk Module
Job Location: Pittsburgh, PA
Job Type: Contract
Job Description:
Lead the implementation of the Oracle HCM Cloud Help Desk module by collaborating with crossfunctional teams to gather requirements and configure the system to meet business needs
Implement HR Help Desk module by configuring the key components such as Security Service Requests Delegation Entitlement Queues Routing Notification Email Action Plans Knowledge Content User Experience Survey Integration Framework and Workflows
Customize and extend the Help Desk functionalities from basic to advance level capabilities using Visual Builder
Provide expert guidance and support during the deployment phase ensuring that all technical and functional aspects are addressed effectively
Develop and deliver training materials and sessions to endusers ensuring they are equipped to utilize the system efficiently
Monitor and analyze system performance postimplementation identifying areas for improvement and implementing necessary changes to enhance functionality
Collaborate with IT and People Team departments to troubleshoot and resolve any technical issues ensuring minimal disruption to help desk operations
Stay updated with the latest Oracle HCM Cloud Help Desk features and updates recommending and implementing enhancements to maintain system relevance and efficiency
QUALIFICATIONS
Oracle HCM Cloud certification is preferred
EXPERIENCE
Typically 5 to 8 years of experience in implementing and supporting Oracle HCM Cloud solutions with a focus on the Help Desk module
SKILLS
Strong expertise in Oracle HCM Cloud Help Desk configuration and implementation
Expertise in Visual Build to extend the Help Desk functionalities
Excellent problem-solving skills with the ability to troubleshoot complex technical issues
Effective communication and training skills to engage with diverse stakeholders and end-users
Sourced by ZipRecruiter
Recruiting and staffing services
51 - 200 Employees
Atlanta, GA, US
2016
