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Cloud Help Desk Remote Jobs in Minnesota (NOW HIRING)

A.C. Coy

Cloud Security Engineer/Architect (Remote)

Eagan, MN · Remote

$66.75 - $88.75/hr

... Cloud Security Engineer/Architect for our US Government client. * This remote contract-to-hire ... Help Transition the organization to a "Zero Standing Privilege" model for all production ...

TEKsystems

Cloud Solution Architect

Minneapolis, MN · Remote

$80 - $100/hr

... remote position. Application Deadline This position is anticipated to close on Aug 21, 2026. About ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

FLS CONNECT LLC

Political Account Manager

Oakdale, MN · On-site +1

Saint Paul, MN or Remote About FLS Connect FLS Connect is a premier strategic communications firm ... Provide occasional support to internal teams, including mail production, QA, and help desk.

Mortenson

IT Manager - Infrastructure

Minneapolis, MN · On-site +1

$129K - $193K/yr

Build cross-functional relationships with Service Desk, Field Technology, Data/AI, Application ... Experience supporting distributed operations and remote/field environments * Cloud certifications ...

CSAA

We build innovative, human-centered solutions that help AAA members prevent, prepare for, and ... Experience supporting production cloud-based applications and services in AWS environments.

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Cloud Help Desk Remote information

What is the difference between Cloud Help Desk Remote vs Cloud Support Specialist?

AspectCloud Help Desk RemoteCloud Support Specialist
CertificationsCompTIA A+, Network+, Cloud certificationsCloud certifications (AWS, Azure), CompTIA A+
Work EnvironmentRemote, help desk ticketing systemsRemote or on-site, technical support roles
Industry UsageIT service providers, tech companiesCloud service providers, IT consulting firms
Job FocusTroubleshooting, customer support, ticket resolutionTechnical support, cloud infrastructure assistance

The Cloud Help Desk Remote and Cloud Support Specialist roles both involve technical support in cloud environments, often remotely. The main difference lies in their focus: help desk roles emphasize customer service and ticket resolution, while support specialists may handle more in-depth technical issues related to cloud infrastructure. Both positions require similar certifications and are common in IT and cloud service industries.

What are the most commonly searched types of Cloud Help Desk jobs in Minnesota?

The most popular types of Cloud Help Desk jobs in Minnesota are:

What are popular job titles related to Cloud Help Desk Remote jobs in Minnesota?

For Cloud Help Desk Remote jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Cloud Help Desk Remote jobs in Minnesota look for?

The top searched job categories for Cloud Help Desk Remote jobs in Minnesota are:

What cities in Minnesota are hiring for Cloud Help Desk Remote jobs?

Cities in Minnesota with the most Cloud Help Desk Remote job openings:

Cloud Help Desk Remote jobs near you
Infographic showing various Cloud Help Desk Remote job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 4% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Copier Support Desk Technician

Marco Technologies LLC

Minnetonka, MN • Remote

$19.10 - $27.70/hr

Full-time

Re-posted 15 days ago

Marco Technologies rating

7.3

Company rating: 7.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

117th of 224 rated it services

Job description

The Copier Support Desk Technician I is responsible for providing quality services and solutions to our clients while
maintaining a high level of client satisfaction. You will provide first level remote technical support for copiers, printers,
multifunction devices, and related software and solutions, using technical skills to troubleshoot and resolve service issues
while ensuring a high level of customer satisfaction.
ESSENTIAL FUNCTIONS:

  • Provide remote technical support to diagnose and resolve copier, printer, and multifunction device issues.
  • Troubleshoot and resolve issues related to hardware, software, and network connectivity problems remotely.
  • Assist with remote installation, configuration, and software updates of copiers and related equipment.
  • Collaborate with onsite service technicians and escalate issues to higher level techs as needed.
  • Maintain detailed records of support interactions, solutions, and outcomes.
  • Stay updated on latest copier and IT technologies to enhance remote troubleshooting skills.
  • Deliver exceptional customer service and ensure client satisfaction throughout the support process.
  • Communicate with customers in a prompt and accurate manner via phone and email.
  • Accurately maintain documentation and comply with service administrative procedures in a timely basis to include
    time entry.
  • Attend required company and department meetings.
  • Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.
  • Perform other related duties as assigned.

QUALIFICATIONS:

  • High school diploma and two years of relevant experience; or equivalent combination of education and experience.
  • Previous experience repairing and troubleshooting printers, copiers, and MFPs preferred.

REQUIRED SKILLS:

  • Proficiency with business collaboration tools including MS Office suite, Outlook, and company specific applications.
  • Solid technical troubleshooting and problem-solving skills.
  • Knowledge of copier and printer functionality, components, and common issues.
  • Familiarity with various copier brands and models.
  • Excellent communication skills for providing clear instructions and guidance remotely.
  • Strong customer service abilities and telephone skills.
  • Ability to work independently and manage time effectively.
  • Basic understanding of network protocols and configurations.
  • Ability to work in a fast-paced, client-oriented team.
  • Ability to meet standards of productivity, accountability, documentation, and customer service

Pay Range:$19.10 - $27.70 hourly

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