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Full Time Cloud Help Desk Jobs (NOW HIRING)

Showplace Cabinetry

Help Desk Technician

Harrisburg, SD · On-site

$19.25 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... equipment, print servers, and cloud-based phone systems. * Perform on-site and remote ... Benefits (Full-Time Employees) Paid Time Off * Minimum 13 days paid vacation per year (PTO begins ...

New

Booz Allen Hamilton

Help Desk Specialist

Rome, NY

$52K - $108K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Knowledge of Azure, AWS, or cloud technologies * Ability to learn emerging IT technologies ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

Booz Allen Hamilton

Help Desk Specialist

Hurlburt Field, FL

$52K - $108K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Knowledge of Azure, AWS, or cloud technologies * Ability to learn emerging IT technologies ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

Dickinson Wright PLLC

Help Desk

Phoenix, AZ · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...

Audit-Tel Inc

Help Desk Director

Cincinnati, OH · On-site

$65K - $80K/yr

  • Medical

  • Retirement

We stand by our service and products, and we are looking for an IT Help Desk Director that has the ... Technical certifications such as CompTIA A+/Network+, Microsoft, or cloud credentials. * Experience ...

Booz Allen Hamilton

Help Desk Specialist

Rome, NY · On-site

$52K - $108K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Knowledge of Azure, AWS, or cloud technologies * Ability to learn emerging IT technologies ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

Booz Allen Hamilton

Help Desk Specialist

Hurlburt Field, FL

$52K - $108K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Knowledge of Azure, AWS, or cloud technologies * Ability to learn emerging IT technologies ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

Neumo

Help Desk Manager

Birmingham, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage all Help Desk activity which includes responding to calls from end-user clients, logging ... Knowledge of contact center software and processes (e.g., Amazon Connect, Salesforce Service Cloud)

Showplace Cabinetry

Help Desk Technician

Harrisburg, SD · On-site

$19.64 - $29.47/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... equipment, print servers, and cloud-based phone systems. * Perform on-site and remote ... Benefits (Full-Time Employees) Paid Time Off * Minimum 13 days paid vacation per year (PTO begins ...

New

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

  • Medical

  • Dental

  • Retirement

Waterloo, Iowa Work Arrangement: Full-Time, On-Site FLSA Status: Exempt Position Summary The IT Help Desk Manager leads CPM's global IT Help Desk organization, ensuring exceptional customer service ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

  • Medical

  • Dental

  • Retirement

Waterloo, Iowa Work Arrangement: Full-Time, On-Site FLSA Status: ExemptPosition SummaryThe IT Help Desk Manager leads CPM's global IT Help Desk organization, ensuring exceptional customer service ...

Kelly Services

Help Desk Technician

Orlando, FL

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Developing and documenting Help Desk and desktop procedures ... Assisting in the maintenance of cloud-based email solutions, assigning users, and supporting Active ...

SI Solutions, LLC

Help Desk Analyst

Englewood, CO · On-site

$64K - $71K/yr

The Help Desk Analyst is the first point of contact for employees requiring technical assistance ... Support Microsoft 365, Teams, SharePoint, Box, NetSuite, VPN, and related cloud-based services.

Horizon3.ai

Manager, Global Help Desk

  • Medical

  • Dental

  • Vision

  • PTO

... internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by ... All full-time roles are eligible for an equity package in the form of stock options. Perks of ...

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$22 - $30.25/hr

Secret, Must Have Clearance to Start • IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) • A minimum of 2 years of experience in a help desk or technical support role, offering assistance and ...

Indigo IT

Help Desk Specialist

Washington, DC

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning ... We are a trusted services provider to government agencies seeking innovative Cloud, Cybersecurity ...

New

Indigo IT LLC

Help Desk Specialist

Washington, DC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning ... We are a trusted services provider to government agencies seeking innovative Cloud, Cybersecurity ...

New

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All JobsCloud Help Desk JobsFull Time Cloud Help Desk Jobs

Full Time Cloud Help Desk information

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How much do full time cloud help desk jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for full time cloud help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

Is full time cloud help desk a stressful job?

A full-time cloud help desk role can be stressful due to the need to quickly resolve technical issues, manage multiple support tickets, and maintain high service levels. The job often requires strong problem-solving skills, familiarity with cloud platforms, and the ability to work under pressure, especially during high-demand periods or system outages.

What are the key skills and qualifications needed to thrive as a full time cloud help desk professional, and why are they important?

To thrive as a Full Time Cloud Help Desk professional, you need strong troubleshooting skills, a solid understanding of cloud computing concepts, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and remote support tools, is often required, with certifications (such as AWS Certified Cloud Practitioner or CompTIA Cloud+) providing a competitive edge. Excellent communication, patience, and problem-solving abilities help professionals address user issues effectively and collaborate with technical teams. These skills and qualities are crucial for delivering timely support, maintaining cloud system reliability, and ensuring customer satisfaction.

What is the difference between Full Time Cloud Help Desk vs Full Time Cloud Support Specialist?

AspectFull Time Cloud Help DeskFull Time Cloud Support Specialist
CertificationsCompTIA Cloud+, AWS Certified Cloud Practitioner, Microsoft Azure FundamentalsSame as Help Desk, plus specialized certifications like AWS Certified Solutions Architect
Work EnvironmentHelp desk ticketing systems, remote support, customer communicationTechnical troubleshooting, system configuration, proactive support
Employer & Industry UsageIT service providers, cloud service companies, enterprise IT departmentsCloud service providers, managed service providers, enterprise IT teams

While both roles involve supporting cloud services, the Full Time Cloud Help Desk primarily handles customer inquiries and troubleshooting via ticketing systems, focusing on issue resolution. The Full Time Cloud Support Specialist often engages in deeper technical support, system configuration, and proactive problem-solving. Both roles require similar certifications and work in comparable environments, but the Support Specialist typically performs more advanced technical tasks.

What is a full time cloud help desk?

A Full Time Cloud Help Desk professional provides technical support and assistance to users experiencing issues with cloud-based services and applications. They help resolve problems related to cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud, including troubleshooting connectivity, configuration, and access issues. These specialists work full time, often serving as the first point of contact for clients or employees needing help with cloud technology, ensuring minimal downtime and smooth operation of cloud resources.

Are full time cloud help desk jobs still in demand?

Full-time cloud help desk jobs remain in demand due to the increasing reliance on cloud services across industries. These roles often require knowledge of cloud platforms like AWS or Azure, and strong troubleshooting skills to support remote and hybrid work environments.

How does a full time cloud help desk professional typically collaborate with other IT teams to resolve complex issues?

A Full Time Cloud Help Desk professional often works closely with network engineers, cloud architects, and security teams to address and resolve complex technical problems. When an issue goes beyond standard troubleshooting, help desk staff escalate tickets and facilitate communication between users and specialized teams. This collaborative approach ensures efficient problem-solving and knowledge sharing, which helps prevent recurring issues and improves overall cloud service reliability. Additionally, regular meetings and documentation practices are common to keep all stakeholders informed and aligned.
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What states have the most Full Time Cloud Help Desk jobs?

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Full Time Cloud Help Desk jobs near you
Infographic showing various Full Time Cloud Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technician

Showplace Cabinetry

Harrisburg, SD • On-site

$19.25 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Showplace Cabinetry rating

7.5

Company rating: 7.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

15th of 51 rated furniture manufacturers

Job description

Job Summary

We are seeking an IT Support Specialist to join the Showplace team. This position provides technical assistance and support related to computer systems, hardware, and software. The IT Support Specialist is responsible for responding to help desk requests, troubleshooting issues, and ensuring a high level of customer service across the organization.

Essential FunctionsTechnical Support

  • Answer help desk calls and provide technical support for hardware and software issues.

  • Monitor and manage the help desk ticketing system; prioritize and respond to issues promptly.

  • Troubleshoot and resolve issues across multiple platforms including Windows 10/11, IBM i, Raspberry Pi, Kyocera printers, networking equipment, print servers, and cloud-based phone systems.

  • Perform on-site and remote troubleshooting to minimize operational disruptions.

Communication & Coordination

  • Communicate effectively with end users and departments, providing regular updates on ticket status and resolutions.

  • Provide end-user training and support on IT systems and applications.

  • Collaborate with the IT team on technology solutions that improve productivity and efficiency.

Inventory & Compliance

  • Maintain inventory of IT equipment and supplies; assist with ordering as needed.

  • Ensure compliance with IT security policies and procedures.

  • Assist with IT-related projects and additional tasks as assigned.

Requirements

  • Strong attention to detail and critical-thinking skills for troubleshooting.

  • Excellent customer service and a professional, helpful attitude.

  • Ability to work independently and as part of a team.

  • Self-motivated, task-oriented, and accountable.

  • Ability to lift up to 30 pounds and provide on-site support across multiple buildings, including remote support to satellite facilities.

  • Flexibility to adapt to changing priorities.

Education & Experience

  • Associate or Bachelor's degree in Computer Science or related field preferred, but not required.

  • Minimum of 2 years of experience in Information Technology.

Working Hours

Monday-Thursday: 7:00 a.m. - 5:00 p.m.
Friday: 7:00 a.m. - 11:30 a.m.

Benefits (Full-Time Employees)Paid Time Off

  • Minimum 13 days paid vacation per year (PTO begins accruing on your first day).

  • 8.5 paid holidays: New Year's Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve ( day), and Christmas Day.

Retirement

  • No-cost Employee Stock Ownership Plan (ESOP).

  • 401(k) with company match up to 4%.

Health & Wellness

  • Affordable health, dental, vision, life, and pet insurance.

  • No-cost on-site medical care with a Physician Assistant.

  • No-cost long-term disability insurance.

  • On-site counseling services.

  • On-site fitness center with certified personal trainer, classes, and wellness programs.

Additional Perks

  • On-site cafeteria serving breakfast and lunch.

  • Employee product discounts.

  • Tuition assistance program.

  • Opportunities for growth and promotion.

Company Overview

Showplace Cabinetry is an employee-owned company manufacturing high-quality cabinetry in Harrisburg and Beresford, South Dakota. As a national brand sold through independent dealers, Showplace is committed to helping employees grow and succeed. We believe in promoting from within and investing in our people-our greatest asset.

How to Apply

Click "Apply Now" to submit your application or contact us:

HR Department
Phone: 605-743-2200
Email: employment@showplacecabinetry.com

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