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Entry Level Epic Help Desk Jobs (NOW HIRING)

MSP Hire, Inc.

Help Desk & Field Technician

Minneapolis, MN · On-site

$50K - $60K/yr

We are looking for a Help Desk & Field Technician to join our Minneapolis team. This role is ideal ... We expect this role to be a step above an entry-level position and are looking for someone who can ...

MSP Hire, Inc.

Help Desk & Field Technician

Minneapolis, MN · On-site

$50K - $60K/yr

We are looking for a Help Desk & Field Technician to join our Minneapolis team. This role is ideal ... We expect this role to be a step above an entry-level position and are looking for someone who can ...

MSP Hire, Inc.

Help Desk & Field Technician

Minneapolis, MN · On-site

$50K - $60K/yr

We are looking for a Help Desk & Field Technician to join our Minneapolis team. This role is ideal ... We expect this role to be a step above an entry-level position and are looking for someone who can ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

Technologix

IT Help Desk - Part-Time

Ruston, LA

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

MSP Hire, Inc.

Help Desk & Field Technician

Minneapolis, MN · On-site

$50K - $60K/yr

We are looking for a Help Desk & Field Technician to join our Minneapolis team. This role is ideal ... We expect this role to be a step above an entry-level position and are looking for someone who can ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

DASI LLC

Help Desk Specialist Level I

Doral, FL

This position is an entry-level position and will be responsible for first level help desk support for remote and onsite users. This position is full-time onsite which provides technical and ...

DaSi AG

Help Desk Specialist Level I

Doral, FL · On-site

This position is an entry-level position and will be responsible for first level help desk support for remote and onsite users. This position is full-time onsite which provides technical and ...

Harriscomputer

Position: IT Help Desk Manager The IT Help Desk Manager plays a critical leadership role in ... Oversee support for acute care applications such as EHR/EMR systems (e.g., Epic, Cerner), PACS, lab ...

Harris

Position: IT Help Desk Manager The IT Help Desk Manager plays a critical leadership role in ... Oversee support for acute care applications such as EHR/EMR systems (e.g., Epic, Cerner), PACS, lab ...

TEKsystems

Tier 1 Help Desk

Corpus Christi, TX

$19 - $20/hr

Answer the main Help Desk phone, enter trouble tickets, and assist customers with issues over the ... Degree & Years of Experience: 1 year IT experience / Experience Level Entry Level Job Type ...

New

TEKsystems

Tier 1 Help Desk

Corpus Christi, TX

$19 - $20/hr

Answer the main Help Desk phone, enter trouble tickets, and assist customers with issues over the ... Degree & Years of Experience: 1 year IT experience / Experience Level Entry Level Job Type ...

New

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Showing results 1-20

All JobsEntry Level Epic Help Desk Jobs

Entry Level Epic Help Desk information

See salary details

$14

$24

$35

How much do entry level epic help desk jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for entry level epic help desk in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Epic Help Desk vs Entry Level Epic Support Specialist?

AspectEntry Level Epic Help DeskEntry Level Epic Support Specialist
CertificationsEpic Certification, Help Desk certificationsEpic Certification, Support certifications
Work EnvironmentHelp desk, support centers, healthcare ITSupport teams, healthcare IT departments
Employer & Industry UsageHospitals, clinics, healthcare providersHospitals, healthcare organizations, IT support
Job FocusTroubleshooting, user support, ticket resolutionTechnical support, system troubleshooting, user assistance

Both roles involve supporting Epic healthcare software, but the Entry Level Epic Help Desk primarily focuses on troubleshooting user issues and ticket resolution, while the Entry Level Epic Support Specialist may handle more technical support tasks and system troubleshooting within healthcare IT teams.

What cities are hiring for Entry Level Epic Help Desk jobs? Cities with the most Entry Level Epic Help Desk job openings:
What are the most commonly searched types of Epic Help Desk jobs? The most popular types of Epic Help Desk jobs are:
What states have the most Entry Level Epic Help Desk jobs? States with the most job openings for Entry Level Epic Help Desk jobs include:
Entry Level Epic Help Desk jobs near you
IT Help Desk

IT Help Desk

Wellington Steele & Associates

Rochester, NY

Other

Posted 9 days ago

Job description

Overview

Job Title: IT Help Desk

Location: Victor, NY (Onsite)

Employment Type: 6-month contract to hire

Hours: Monday - Friday (7:30 am - 4 pm)

About the Company

Our client is a well-established, global organization in the healthcare and medical products space. They operate at scale, supporting customers and partners worldwide, and are known for investing in innovation, quality, and long-term growth. The company has a strong presence in the Rochester area and offers a stable environment with opportunities to build a career.

Overview

Seeking a reliable, customer-focused IT Help Desk Technician to support end users across a growing environment. This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical issues, and can provide both remote and on-site support.

Responsibilities

Key Responsibilities

  • Provide first-line technical support via phone, email, and in person
  • Troubleshoot hardware, software, and network-related issues
  • Support user accounts, password resets, and permissions in Active Directory
  • Assist with Cisco-based networking environments (connectivity, basic troubleshooting)
  • Set up and configure desktops, laptops, and peripherals
  • Escalate more complex issues as needed
  • Document tickets, resolutions, and processes
  • Deliver strong customer service to internal users
Qualifications

Required Skills & Qualifications

  • Experience or exposure to Active Directory (user management, resets, permissions)
  • Basic knowledge of Cisco networking (switches, routers, connectivity)
  • Comfortable handling phone support and interacting with users daily
  • Strong communication and customer service skills
  • Ability to work onsite and support users face-to-face
  • Basic understanding of Windows environments and IT fundamentals

Preferred

  • CompTIA A+, Network+, or similar certifications
  • Internship or help desk experience
  • Experience with ticketing systems
Employment Type: OTHER

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