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Entry Level Epic Help Desk Jobs (NOW HIRING)

Revolution Group

Help Desk Engineer

Westerville, OH · On-site

Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be ... While considered an entry-level position the ideal person will have better than average ...

Revolution Group

Help Desk Engineer

Westerville, OH · On-site

Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be ... While considered an entry-level position the ideal person will have better than average ...

ActioNet

Help Desk Manager Level I

Arlington, VA · On-site

Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...

ActioNet

Help Desk Manager Level I |

Arlington, VA · On-site

Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...

ActioNet

Help Desk Manager Level I

Rosslyn, VA

Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...

TEKsystems

Help Desk Analyst

Atlanta, GA

$17 - $20/hr

... Help desk, Customer service, Support, Windows 10, Troubleshooting, Windows, Phone support ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Atlanta ...

ActioNet, Inc.

Help Desk Manager Level I

Rosslyn, VA · On-site

Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...

ActioNet

Help Desk Manager Level I

Arlington, VA

Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...

ActioNet

Help Desk Manager Level I

Rosslyn, VA

Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...

TEKsystems

Help Desk Analyst

Atlanta, GA · On-site

$17 - $20/hr

... Help desk, Customer service, Support, Windows 10, Troubleshooting, Windows, Phone support ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Atlanta ...

ACTS360

MSP Help Desk Technician I

Plant City, FL · On-site

$38.50K/yr

MSP Help Desk Technician 1 Department: Operations / Help Desk Services Reports To: Service Desk ... In this entry-level position, you will be the first point of contact for our clients experiencing ...

ACTS360

MSP Help Desk Technician I

Plant City, FL · On-site

$38.50K/yr

MSP Help Desk Technician 1 Department: Operations / Help Desk Services Reports To: Service Desk ... In this entry-level position, you will be the first point of contact for our clients experiencing ...

TEKsystems

Help Desk Analyst

Birmingham, AL

$17 - $20/hr

... Help desk, Customer service, Support, Windows 10, Troubleshooting, Windows, Phone support ... Experience Level Entry Level Job Type & Location This is a Contract position based out of ...

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All JobsEntry Level Epic Help Desk Jobs

Entry Level Epic Help Desk information

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How much do entry level epic help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level epic help desk in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Epic Help Desk vs Entry Level Epic Support Specialist?

AspectEntry Level Epic Help DeskEntry Level Epic Support Specialist
CertificationsEpic Certification, Help Desk certificationsEpic Certification, Support certifications
Work EnvironmentHelp desk, support centers, healthcare ITSupport teams, healthcare IT departments
Employer & Industry UsageHospitals, clinics, healthcare providersHospitals, healthcare organizations, IT support
Job FocusTroubleshooting, user support, ticket resolutionTechnical support, system troubleshooting, user assistance

Both roles involve supporting Epic healthcare software, but the Entry Level Epic Help Desk primarily focuses on troubleshooting user issues and ticket resolution, while the Entry Level Epic Support Specialist may handle more technical support tasks and system troubleshooting within healthcare IT teams.

What cities are hiring for Entry Level Epic Help Desk jobs? Cities with the most Entry Level Epic Help Desk job openings:
What are the most commonly searched types of Epic Help Desk jobs? The most popular types of Epic Help Desk jobs are:
What states have the most Entry Level Epic Help Desk jobs? States with the most job openings for Entry Level Epic Help Desk jobs include:
Entry Level Epic Help Desk jobs near you
IT Help Desk Specialist (Entry-Level)

IT Help Desk Specialist (Entry-Level)

Katapult Network

Saint Louis, MO • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Bachelor's Degree Required to Apply
Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the nation's top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations that want to find their next generation of talent.
The Job
We are currently recruiting an entry-level IT Help Desk Specialist to support both technical troubleshooting and customer experience within a growing organization. This role is ideal for candidates who enjoy working with technology and helping people solve problems in real time.
In this position, you will serve as a key point of contact for users experiencing technical issues, guiding them through solutions while providing clear and professional communication. You'll work closely with internal teams to resolve issues, improve processes, and ensure a high level of customer satisfaction. This is a great opportunity for recent graduates looking to build a career in IT support, technical services, or systems administration.
What You Will Be Doing
  • Provide technical support to users by diagnosing and resolving hardware, software, and system issues
  • Communicate with customers to understand problems and guide them through solutions step-by-step
  • Explain technical concepts in a clear, user-friendly way
  • Track, update, and manage support tickets to ensure timely resolution
  • Escalate complex issues to appropriate teams while maintaining communication with users
  • Collaborate with internal teams to identify and implement solutions
  • Monitor support trends and suggest process improvements
  • Participate in occasional customer meetings or site visits as needed
What We're Looking For
  • Technical foundation: Understanding of computer hardware, software, and operating systems
  • Customer-focused mindset: Enjoys helping others and providing a positive support experience
  • Communication: Able to clearly explain technical concepts to non-technical users
  • Problem-solving: Comfortable troubleshooting and working through technical challenges
  • Organization: Able to manage multiple support requests and follow through on tasks
  • Adaptability: Willing to learn new systems, tools, and technologies

Katapult Network is an equal-opportunity employer and celebrates diversity in all of its forms. People of all identities and backgrounds are encouraged to apply.
We're social! Follow us on:
Instagram: @katapultnetwork
Facebook: https://www.facebook.com/KatapultNetwork/
LinkedIn: https://www.linkedin.com/company/9323301/
Similar job titles we would consider: IT Support Technician, Help Desk Technician, Desktop Support Technician, Computer Support Specialist, Technical Support Specialist, Service Desk Technician, IT Support Specialist, and Systems Support Associate.

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