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Full Time Epic Help Desk Jobs (NOW HIRING)

Mercantile Bank

Help Desk Technician

Grand Rapids, MI · On-site

$19.25 - $26/hr

Join Mercantile Bank as a Full Time Help Desk Technician and embark on an exciting career in the technology field! This is a unique opportunity for individuals eager to learn and grow, with a strong ...

IGNITE

HELP DESK TECHNICIAN

Colorado Springs, CO · On-site

$70K - $110K/yr

Job Title HELP DESK TECHNICIAN Location Colorado Springs, CO US (Primary) Category Information Technology Job Type Full-Time Career Level Experienced (Non-Manager) Education Bachelor's Degree ...

Arby's

Help Desk Tech

Omaha, NE · On-site

$52.50K/yr

Hiring Up to $52,500 a year Help Desk Support Technician Are you an Information Technology (IT) ... FULL_TIME

Verdant Tcs

(Help Desk) - Level 2

Ada, MI

$19.50 - $26.50/hr

Help Desk Level 2 Overview Verdant TCSis a leading company inIT Managed Services and Managed ... Admin full time. * Willing to do project work during down time, racking network equipment, and ...

First Coast Security

Help Desk Technician

Tampa, FL

$19 - $25.50/hr

As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical ... This is a full-time position offering a collaborative and dynamic work environment. If you are ...

The Rockridge Group

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

HELP DESK TECHNICIAN POSITION: FULL TIME JOB SUMMARY: Prominent Mid Atlantic law firm with multiple regional office locations seeks a Help Desk Technician to join their Hackensack, New Jersey Office.

EDG Inc

Help Desk Technician

Metairie, LA · On-site

$18.50 - $25/hr

Information Technology Employment Type: Full-Time Regular Part-Time Available: No Eligible for US Work Authorization Sponsorship: No FLSA Exemption: Non-Exempt Job Summary: The Help Desk Technician ...

Addison Group

Help Desk Manager

Reston, VA · Hybrid

$115K - $120K/yr

Help Desk Manager Location: 4 days a week onsite in Reston Job Type: Full-Time | Exempt Salary: $115,000 - $120,000 / Year Benefits: This position is eligible for medical, dental, vision, and 401(k).

Whmc

Help Desk Technician II

Colfax, WA

$26 - $45.50/hr

The Help Desk Technician II provides intermediate technical support to ensure smooth Information ... Regular Full Time Shift: Day Shift (United States of America) Pay Range: $26.00 - $45.50 Actual pay ...

Mercantile Bank

Help Desk Technician

Troy, MI · On-site

$19 - $25.75/hr

Join Mercantile Bank as a Full Time Help Desk Technician and embark on an exciting career in the technology field! This is a unique opportunity for individuals eager to learn and grow, with a strong ...

Verdant Tcs

(Help Desk) - Level 2

Ada, MI · On-site

$55K/yr

Help Desk Level 2 Overview Verdant TCS is a leading company in IT Managed Services and Managed ... Admin full time. * Willing to do project work during down time, racking network equipment, and ...

Sprint Mart

Help Desk Analyst

Ridgeland, MS · On-site

$17.75 - $24.25/hr

Description Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We are seeking a skilled Help Desk Analyst to provide first-line technical support to end-users. The ...

Whmc

Help Desk Technician I

Colfax, WA

$26 - $45.50/hr

The Help Desk Technician I performs a variety of functions to assure quality of operations ... Regular Full Time Shift: Day Shift (United States of America) Pay Range: $26.00 - $45.50 Actual pay ...

Bishop Museum

Help Desk Technician

Honolulu, HI · On-site

$28.85 - $36.54/hr

Employment Type: Full-Time, Hourly, Non-Exempt Temporary/Permanent: Permanent Deadline to Apply ... The Help Desk Technician is responsible for the installation, configuration, testing, deploying ...

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All JobsFull Time Epic Help Desk Jobs

Full Time Epic Help Desk information

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$37.5K

$83.8K

$124.5K

How much do full time epic help desk jobs pay per year?

As of May 28, 2026, the average yearly pay for full time epic help desk in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Epic Help Desk vs Epic Support Analyst?

AspectFull Time Epic Help DeskEpic Support Analyst
CertificationsEpic certifications, Help Desk certificationsEpic certifications, IT support certifications
Work EnvironmentHelp desk, support center, healthcare ITHealthcare IT, support teams, hospital settings
Employer & Industry UsageHospitals, healthcare organizations, IT service providersHealthcare providers, Epic software users, IT departments
Common Search & ComparisonYesYes

The Full Time Epic Help Desk primarily focuses on providing technical support and troubleshooting for Epic software users, often in a help desk or support center environment. The Epic Support Analyst also supports Epic systems but typically involves more in-depth analysis, issue resolution, and system optimization within healthcare IT teams. Both roles require Epic certifications and are vital in healthcare settings, but the Help Desk role emphasizes frontline support, while the Support Analyst involves more technical problem-solving and system analysis.

What cities are hiring for Full Time Epic Help Desk jobs? Cities with the most Full Time Epic Help Desk job openings:
What are the most commonly searched types of Epic Help Desk jobs? The most popular types of Epic Help Desk jobs are:
What states have the most Full Time Epic Help Desk jobs? States with the most job openings for Full Time Epic Help Desk jobs include:
Full Time Epic Help Desk jobs near you
Help Desk Technician

Help Desk Technician

Mercantile Bank

Grand Rapids, MI • On-site

$19.25 - $26/hr

Full-time

Life, Retirement, PTO

Posted 4 days ago

Job description

Join Mercantile Bank as a Full Time Help Desk Technician and embark on an exciting career in the technology field! This is a unique opportunity for individuals eager to learn and grow, with a strong passion for delivering exceptional customer service.
Primary responsibilities:
  • Eagerly assist and train internal Mercantile Employees with hardware and software issues and upgrades.
  • Deliver quick and creative solutions.
  • Learn and grow your career in technology.

Why Mercantile Bank
Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do.
As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities.
A Look into Your Day
As a Help Desk Technician at Mercantile Bank, you will play a crucial role in supporting end-users with resolving technical issues related to their systems, phones, and PCs. You will serve as the primary point of contact for internal bank IT Help Desk support, promptly addressing incoming inquiries through various channels. Your commitment to providing superior customer service will ensure that users have the necessary tools to perform their jobs effectively. By triaging support calls, recording inquiries, and resolving tickets efficiently, you will contribute to a seamless IT support experience.
Additionally, you will have the opportunity to provide training to end-users, create documentation for common issues, and demonstrate exceptional problem-solving skills. If you thrive in a dynamic, customer-centric environment and enjoy troubleshooting technical challenges, this position is perfect for you.
What We're Looking For
To excel as a Help Desk Technician at Mercantile Bank, candidates should possess a range of technical skills and competencies. Required software knowledge includes an understanding of Windows operating systems, PC hardware components, and proficiency in software troubleshooting.
Successful candidates will demonstrate excellence in competencies such as effective time management, the ability to function well in a fast-paced environment, strong organization and attention to detail, and exceptional interpersonal and customer service skills. Additionally, flexibility to travel to Mercantile Bank locations and lift moderate weights is necessary for this role.
Requirements:
  • At least 1 years of related experience
  • Two-Year college degree or specialist certifications
  • Must be able to work the required schedule of 8am - 5 pm Monday thru Friday and every sixth Saturday from 8:30am - 12pm. Comp time is provided when working a Saturday.

A little about the schedule
Our Help Desk team provides support from 7am - 6pm Monday through Friday and 8:30am - 12pm on Saturday. This position will primarily work from 8am - 5pm Monday thru Friday with the possibility of covering 7am - 4pm shifts, also. Each team member will rotate the Saturday coverage.

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