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Full Time Epic Help Desk Jobs (NOW HIRING)

Help Desk Technician

Tampa, FL

$19 - $25.50/hr

As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical ... This is a full-time position offering a collaborative and dynamic work environment. If you are ...

Help Desk Specialist

Rome, NY · On-site

$52K - $108K/yr

Help Desk Specialist The Opportunity: Are you a dedicated, adaptable professional passionate about ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

HELP DESK TECHNICIAN POSITION: FULL TIME JOB SUMMARY: Prominent Mid Atlantic law firm with multiple regional office locations seeks a Help Desk Technician to join their Hackensack, New Jersey Office.

Help Desk Specialist I

Washington, DC · On-site

$100K - $111K/yr

Estimated Starting Salary Range for ​ Help Desk Specialist ​ : $100,000- $111,944.19 Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible ...

Job Title Help Desk Lead Location Doral, FL 33122 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel Security Clearance Required TS/SCI ...

Help Desk Technician

Phoenix, AZ · On-site

$20 - $30/hr

Help Desk Technician Are you passionate about technology and enjoy helping others solve technical ... Collaborative team environment with opportunities for career growth Schedule: * Full-time * Monday ...

Job Title HELP DESK TECHNICIAN Location Colorado Springs, CO US (Primary) Category Information Technology Job Type Full-Time Career Level Experienced (Non-Manager) Education Bachelor's Degree ...

Site Support Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance ... ORA_ON_SITE Description SAIC has an immediate opening for a Help Desk Technician to support the ...

Help Desk Specialist The Opportunity: Are you a dedicated, adaptable professional passionate about ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

Showing results 41-60

Full Time Epic Help Desk information

See salary details

$37.5K

$83.8K

$124.5K

How much do full time epic help desk jobs pay per year?

As of Aug 7, 2026, the average yearly pay for full time epic help desk in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Epic Help Desk vs Epic Support Analyst?

AspectFull Time Epic Help DeskEpic Support Analyst
CertificationsEpic certifications, Help Desk certificationsEpic certifications, IT support certifications
Work EnvironmentHelp desk, support center, healthcare ITHealthcare IT, support teams, hospital settings
Employer & Industry UsageHospitals, healthcare organizations, IT service providersHealthcare providers, Epic software users, IT departments
Common Search & ComparisonYesYes

The Full Time Epic Help Desk primarily focuses on providing technical support and troubleshooting for Epic software users, often in a help desk or support center environment. The Epic Support Analyst also supports Epic systems but typically involves more in-depth analysis, issue resolution, and system optimization within healthcare IT teams. Both roles require Epic certifications and are vital in healthcare settings, but the Help Desk role emphasizes frontline support, while the Support Analyst involves more technical problem-solving and system analysis.

What cities are hiring for Full Time Epic Help Desk jobs? Cities with the most Full Time Epic Help Desk job openings:
What are the most commonly searched types of Epic Help Desk jobs? The most popular types of Epic Help Desk jobs are:
What states have the most Full Time Epic Help Desk jobs? States with the most job openings for Full Time Epic Help Desk jobs include:

$23/hr

Full-time, Contractor

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago


Job description

Headquartered in San Antonio, Texas, Brundage Management Company, Inc. (BMC) is a privately held organization with a diverse portfolio of business lines and investments. BMC's primary focus is providing strategic and operational management services for Sun Loan Company, a consumer installment loan business, and Storage Hub, an award-winning self-storage company.
Through our centralized support model, BMC partners closely with our investments to drive performance and long-term growth. Our services include executive-level leadership and decision-making; human resources, recruitment, and training; marketing; accounting; licensing and auditing; information technology; representation on state and national boards; and long-term strategic planning.
At BMC, we are deeply committed to serving our customers and communities better every day. To support that mission, we continue to grow and strengthen our teams by building internal capabilities, developing talent, and owning the skills and strategies necessary to drive meaningful change. Our focus is on empowering our people to deliver results that are centered on customer experience, operational excellence, and community impact.
The Help Desk I responsibilities include working and resolving tickets in a timely manner and escalating to higher tiers when needed. Document tickets appropriately and respond to emails. Assist via phone or in person with troubleshooting hardware and/or software in the office. Setup and install new or replacement hardware or software.
Position Responsibilities:
  • Troubleshoot end-user hardware, software, and networking problems in a Windows / Linux environment
  • Troubleshoot, identify, research, and resolve technical problems
  • Respond to telephone calls, email, and personnel requests for technical support
  • Document, track, and monitor the status of a problem to ensure a timely resolution via ticketing system
  • Verify with the end users that problems are resolved
  • Escalate unresolved end-user problems to appropriate tier
  • Install and configure workstation software and printers
  • Provide on-call support on one Saturday a month

Position Requirements:
  • Working knowledge of Microsoft Windows operating system and applications
  • Working knowledge of computer networking, server to workstation topologies, and connectivity issues
  • Any knowledge of Linux is a plus: configuring network, checking IP addresses, basic commands, Samba, Cups, Apache, SSH
  • Ability to perform multiple tasks and work on multiple issues with appropriate supervision
  • Excellent verbal and written communication skills
  • Strong technical, analytical, and organizational skills
  • Keen attention to detail is a must
  • Strong sense of urgency, solid sense of ownership, and team player
  • Self-motivated (proactive) and able to work independently
  • 1 year of hands-on technical experience
  • Able to successfully pass a background check
  • Reliable transportation
  • A+, Network+, MCP preferred
  • Fluency in Spanish is a plus
  • This is for a Full-time on-site shift either 8AM-5PM or 9AM-6PM M-F
  • Travel based on operational needs

Work Authorization Notice
Applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship. This means:
  • Work Authorization Required: Candidates must already possess valid U.S. work authorization that permits employment with any employer.
  • No Visa Sponsorship Provided: We are unable to sponsor employment visas (such as H-1B, O-1, etc.) or assume responsibility for transferring existing sponsorships at this time.

Benefits:
  • Low-Deductible and affordable Medical Plans including medical, dental and vision.
  • Competitive salary: Determined by various factors, including but not limited to, location, skills, knowledge, competencies and experience.
  • 401K with company match.
  • Paid Time Off including Holidays, Vacation and Sick time.
  • Bonus opportunities.
  • Career development.
  • Formal and Comprehensive Training Program.

If you are ready to be a part of a company that values its employees, invests in their growth, and fosters a culture of success, then Brundage Management Co. is the place for you. Apply today and embark on a fulfilling career journey where your potential is recognized and rewarded.
Brundage Management Company, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.