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Full Time Epic Help Desk Jobs (NOW HIRING)

Community Options, Inc.

Help Desk Analyst

Phoenix, AZ

$50K/yr

We are now hiring a Full-Time Help Desk Analyst in Greater Phoenix, AZ . The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50 ...

Community Options

Help Desk Analyst

Princeton, NJ · On-site

$50K/yr

We are now hiring a Full-Time Help Desk Analyst in Hillsborough, NJ . The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting pay is $50 ...

Community Options, Inc.

Help Desk Analyst

Phoenix, AZ

$50K/yr

We are now hiring a Full-Time Help Desk Analyst in Greater Phoenix, AZ . The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50 ...

Union County College

Help Desk Specialist

Cranford, NJ · On-site

$51K - $56K/yr

Job Announcement Position Information Position Title Help Desk Specialist Campus All Department Information Technology Full-time, Part-time, Adjunct Full Time Exempt or Non-Exempt Non-Exempt Regular ...

Community options

Help Desk Analyst

Princeton, NJ · On-site

$50K/yr

We are now hiring a Full-Time Help Desk Analyst in Hillsborough, NJ . The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting pay is $50 ...

WinCo Foods

Help Desk Technician

Boise, ID · On-site

$17.25 - $23.25/hr

The Help Desk Technician will provide IT support to store, warehouse, and office employees ... fulltime in a Corporate IT environment. • At least five (5) years using Windows Desktop ...

New

Next Step Systems

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

This is a full time permanent Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical ...

Mercantile Bank

Help Desk Technician

Grand Rapids, MI · On-site

$19.25 - $26/hr

Join Mercantile Bank as a Full Time Help Desk Technician and embark on an exciting career in the technology field! This is a unique opportunity for individuals eager to learn and grow, with a strong ...

NVR, Inc.

Help Desk Technician

Reston, VA · On-site

$20.75 - $28/hr

NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA At ... Comprehensive Health, Life, and Disability Insurance * 401(k) (Full-time employees are eligible to ...

Mercantile Bank

Help Desk Technician

Grand Rapids, MI

$19.25 - $26/hr

Join Mercantile Bank as a Full Time Help Desk Technician and embark on an exciting career in the technology field! This is a unique opportunity for individuals eager to learn and grow, with a strong ...

Diné Development Corporation

Help Desk Technician

$20.50 - $27.75/hr

The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and ... Benefits Eligible full-time employees receive a comprehensive benefits package, including medical ...

Middleground It

Help Desk II

Chicago, IL · On-site

$20.50 - $27.75/hr

We are looking for an eager, hungry, and motivated individual for full time salaried employment who is willing to work hard and be a team player. In this IT help desk II opportunity, the ideal ...

Mercantile Bank

Help Desk Technician

Troy, MI · On-site

$19 - $25.50/hr

Join Mercantile Bank as a Full Time Help Desk Technician and embark on an exciting career in the technology field! This is a unique opportunity for individuals eager to learn and grow, with a strong ...

Middleground Technologies

Help Desk II

Chicago, IL

$20.50 - $27.75/hr

We are looking for an eager, hungry, and motivated individual for full time salaried employment who is willing to work hard and be a team player. In this IT help desk II opportunity, the ideal ...

Mercantile Bank

Help Desk Technician

Troy, MI · On-site

$19 - $25.75/hr

Join Mercantile Bank as a Full Time Help Desk Technician and embark on an exciting career in the technology field! This is a unique opportunity for individuals eager to learn and grow, with a strong ...

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All JobsFull Time Epic Help Desk Jobs

Full Time Epic Help Desk information

See salary details

$37.5K

$83.8K

$124.5K

How much do full time epic help desk jobs pay per year?

As of May 28, 2026, the average yearly pay for full time epic help desk in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Epic Help Desk vs Epic Support Analyst?

AspectFull Time Epic Help DeskEpic Support Analyst
CertificationsEpic certifications, Help Desk certificationsEpic certifications, IT support certifications
Work EnvironmentHelp desk, support center, healthcare ITHealthcare IT, support teams, hospital settings
Employer & Industry UsageHospitals, healthcare organizations, IT service providersHealthcare providers, Epic software users, IT departments
Common Search & ComparisonYesYes

The Full Time Epic Help Desk primarily focuses on providing technical support and troubleshooting for Epic software users, often in a help desk or support center environment. The Epic Support Analyst also supports Epic systems but typically involves more in-depth analysis, issue resolution, and system optimization within healthcare IT teams. Both roles require Epic certifications and are vital in healthcare settings, but the Help Desk role emphasizes frontline support, while the Support Analyst involves more technical problem-solving and system analysis.

What cities are hiring for Full Time Epic Help Desk jobs? Cities with the most Full Time Epic Help Desk job openings:
What are the most commonly searched types of Epic Help Desk jobs? The most popular types of Epic Help Desk jobs are:
What states have the most Full Time Epic Help Desk jobs? States with the most job openings for Full Time Epic Help Desk jobs include:
Full Time Epic Help Desk jobs near you
Help Desk Analyst

Help Desk Analyst

Community Options, Inc.

Phoenix, AZ

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Community Options rating

6.2

Company rating: 6.2 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

103rd of 227 rated social care providers

Job description

Description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are now hiring a Full-Time Help Desk Analyst in Greater Phoenix, AZ. The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service.
Starting Rate: $50,000
Responsibilities
  • Provide prompt, courteous support company wide, in person or via phone or email
  • Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment
  • Understand and Follow documented service operations, policies, and procedures
  • Provide prompt, courteous, and complete resolution of customer requests
  • Diagnose and troubleshoot hardware and software issues primarily in a Windows environment
  • Receive and document all inbound tickets, emails, phone calls, and in-person request for IT services
  • Travel to local offices to troubleshoot and resolve issues
  • Document, track and monitor technical problems and solutions
  • Prepare activity reports
  • Inform management of recurring problems
  • Redirect problems to correct resource
  • Identify and escalate situations requiring urgent attention
  • Administer help desk software
  • Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
  • Additional tasks and responsibilities may be assigned
Minimum Requirements
  • Minimum one year of professional IT experience
  • Audio / Visual experience a plus
  • Valid Driver's License
  • Some proficiency in AD, Office365, Multiple browser’s, Computer Hardware
  • Experience supporting Android and iPhone, Mobile Device Management a plus
  • MAC OS experience also a plus
  • Working knowledge of printer management
  • Experience working with LAN administration
  • Logical troubleshooting skills
  • Excellent time management and interpersonal skills and a high-level attention to detail
  • Understanding of best security practices and continual updating of knowledge base
Why Community Options?
  • Competitive Insurance Benefits (Medical, Dental, Vision)
  • Paid Holidays—Including a Birthday Holiday
  • Generous PTO
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Incredible career growth opportunities
Community Options is an Equal Opportunity Employer M/F/D/V

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