Epic Help Desk Remote Jobs in Delaware (NOW HIRING)

Epic Healthy Planet Analyst:

Are you an Epic Healthy Planet expert looking for an opportunity to make a lasting impact on population health initiatives? We're seeking a highly skilled analyst to help optimize and stabilize a growing Healthy Planet environment while supporting value-based care initiatives that directly improve patient outcomes. MUST be Epic Healthy Planet Certified.

Required Qualifications:

• Epic Healthy Planet Certification (Required)
• Epic Compass Rose Certification (Strongly Preferred)
• Experience supporting population health, care management, and value-based care programs
• Hands-on Epic build, configuration, testing, and optimization experience
• Experience with reporting, dashboards, and population health analytics
• Strong understanding of healthcare workflows and clinical operations

Key Responsibilities:

• Serve as the primary support resource for Epic Healthy Planet and population health workflows
• Troubleshoot and resolve application issues, user requests, and help desk tickets
• Stabilize and optimize an existing Healthy Planet environment by identifying and resolving build and workflow issues
• Complete system build, configuration, testing, and deployment activities
• Support value-based care initiatives, including:
  • Care Coordination
  • Chronic Care Management (CCM)
  • Transitional Care Management (TCM)
  • Health Maintenance
• Develop and maintain dashboards, reporting solutions, and population health analytics
• Partner with operational and clinical stakeholders to gather requirements and improve workflows
• Maintain system documentation, design specifications, and technical documentation
• Participate in training, go-live support, testing, and knowledge transfer activities
• Collaborate on future population health and payer-related initiatives

Current & Future Initiatives

• Healthy Planet optimization and stabilization efforts
• Population health rebuild project
• Value-based care implementation and enhancement
• Care management workflow improvements
• Dashboard and reporting development
• Future population health and community health initiatives
• Payer integration and community-focused population health programs

Why This Opportunity?

• Permanent, full-time position with long-term growth potential (open to contract to hire)
• High-impact role supporting strategic population health initiatives
• Opportunity to shape and improve an evolving Healthy Planet environment
• Collaborative team focused on innovation, quality outcomes, and value-based care
• Significant exposure to population health strategy, analytics, and care management programs

If you're Epic Healthy Planet certified and passionate about population health, value-based care, and system optimization, I'd love to connect and share more details. Please reach out to discuss further details!

This is a Permanent position based out of Lewes, DE.

The pay range for this position is $50.00 - $60.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Sep 8, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.