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Assistant Dell Help Desk Jobs in Riverside, CA (NOW HIRING)

Jackson Lewis P.C.

Help Desk Analyst

Orange, CA · On-site

$26.70 - $33.40/hr

We help employers develop proactive strategies, strong policies and business-oriented solutions to ... Retain ownership of all issues/requests assigned until closure with end user agreement. * Assist ...

ADDMAN Engineering LLC

Help Desk Specialist L2

Irvine, CA · On-site

$70K - $80K/yr

The Help Desk Specialist Level 2 role provides multi-faceted support to all ADDMAN internal clients ... peripherals. * Assist with network connectivity, including wired and wireless connections.

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Onsite Computing

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

You will also mentor Level 1 technicians and assist with more complex technical challenges. Key ... help desk or technical support role. * Strong knowledge of Windows and Mac operating systems.

Onsite Computing, Inc

Level 1 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... Document all client interactions and troubleshooting steps in the ticketing system. * Assist with ...

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... Document all client interactions and troubleshooting steps in the ticketing system. * Assist with ...

Onsite Computing, Inc

Level 3 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

... * Assist with the deployment and management of IT projects, including system upgrades and ... Minimum of 5 years of experience in a help desk or technical support role, with at least 2 years at ...

Onsite Computing

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

... * Assist with the deployment and management of IT projects, including system upgrades and ... Minimum of 5 years of experience in a help desk or technical support role, with at least 2 years at ...

Onsite Computing, Inc

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Key Responsibilities: * Assist with basic troubleshooting and support for hardware and software issues. * Perform routine maintenance and updates on client systems. * Help set up and configure new ...

Onsite Computing

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Key Responsibilities: * Assist with basic troubleshooting and support for hardware and software issues. * Perform routine maintenance and updates on client systems. * Help set up and configure new ...

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All JobsDell Help Desk JobsAssistant Dell Help Desk JobsAssistant Dell Help Desk Jobs in Riverside, CA

Assistant Dell Help Desk information

See Riverside, CA salary details

$10

$21

$34

How much do assistant dell help desk jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for assistant dell help desk in Riverside, CA is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.09 per hour, depending on experience, location, and employer.

Is Dell laying off employees in 2026?

There is no publicly available information indicating that Dell is planning widespread layoffs in 2026. As an Assistant Dell Help Desk professional, employment stability depends on company performance and industry trends, but no official announcements have been made about layoffs for that year.

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

How much does Dell pay an hour?

The hourly pay for an Assistant Dell Help Desk role typically ranges from $15 to $20 per hour, depending on experience, location, and specific responsibilities. Entry-level positions may start at the lower end, while experienced technicians or those with specialized skills can earn higher wages. The role often involves troubleshooting, customer support, and using diagnostic tools.

Does Dell have work from home?

For an Assistant Dell Help Desk role, Dell offers remote work options depending on the position and location. Many help desk jobs at Dell can be performed remotely, often requiring familiarity with remote support tools and a suitable home office setup. Availability of work-from-home arrangements may vary based on company policies and current operational needs.

Is getting a helpdesk job hard?

Getting an Assistant Dell Help Desk position can be competitive and typically requires basic technical knowledge, customer service skills, and relevant certifications such as CompTIA A+. Success depends on your ability to troubleshoot issues, communicate clearly, and demonstrate problem-solving skills, often with some prior experience or training. The role usually involves working in a fast-paced environment with regular schedules and the use of remote support tools.
What are popular job titles related to Assistant Dell Help Desk jobs in Riverside, CA? For Assistant Dell Help Desk jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Assistant Dell Help Desk jobs in Riverside, CA look for? The top searched job categories for Assistant Dell Help Desk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Assistant Dell Help Desk jobs? Cities near Riverside, CA with the most Assistant Dell Help Desk job openings:
Assistant Dell Help Desk jobs near you
Help Desk Analyst

Help Desk Analyst

Jackson Lewis P.C.

Orange, CA • On-site

$26.70 - $33.40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Focused on employment and labor law since 1958, Jackson Lewis P.C.'s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients' goals to emphasize belonging and respect for the contributions of every employee.
The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® "Best Law Firms".
The Firm is seeking an independent, detail oriented individual to provide end-user desktop and telecommunications hardware and software support. The individual will provide telephone support to users and perform desk-side support as needed and directed. The Analyst will provide excellent customer service with the objective to provide immediate solutions for end user issues and requests.
Essential Functions
  • Provide exceptional customer service.
  • Provide phone support while maintaining a phone availability status of 85% or higher.
  • Provide high level application, desktop, and telecom software and hardware support with the expectation of immediate solutions for end user issues.
  • Document end user issues/requests utilizing the IT Service Desk service management application.
  • Provide end-user hardware, software, and telecommunications desk-side system support.
  • Work in conjunction with entire support staff in the successful completion of all Service Desk related projects.
  • Work toward team standards in relation to the current Service Level Objectives.
  • Provide identification/resolution for IT Infrastructure and desktop issues.
  • Furnish reports, information and/or documentation as directed by management.
  • Retain ownership of all issues/requests assigned until closure with end user agreement.
  • Assist with execution of all desktop system and voice related moves, adds, changes, and upgrades.
  • Compile/Document/Distribute new troubleshooting techniques when it would benefit the team.
  • Participate in department initiatives and represent the department as a member of the technical staff. Keep abreast of technologies in the Desktop and Telecommunications environment by attending seminars and other educational opportunities as required.
  • Computer imaging as needed and directed by IT.
  • Identify/Document reoccurring issues and present to management possible solutions as well as Suggest/Implement innovative ideas to improve the Service Desk processes.
  • Perform additional tasks as directed by management.

Qualifications/Skills Required
  • At least 2 years of Service Desk experience.
  • Excellent knowledge of MS Windows operating systems.
  • Excellent knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook and Exchange.
  • PC hardware proficiency (Intel/Mac/HP).
  • Experience with macOS is a plus.
  • General understanding of Incident Management and IT ticket systems. Experience with ServiceNow is a plus.
  • Excellent customer service skills, including verbal and written communication skills; as well as telephone, interpersonal, analytical and organizational skills.
  • Team player, creative, innovative, flexible & enthusiastic.
  • Ability to work independently on special assignments.
  • Law firm experience a plus.

Educational Requirements
  • Associates Degree or equivalent work experience of 2 to 4 years required.

#LI KM
For California, the expected salary range for this position is between $26.70 and $33.40. The actual compensation will be determined based on experience and other factors permitted by law.
Jackson Lewis offers a competitive benefits package that includes: • Medical, dental, vision, life and disability insurance • 401(k) Retirement Plan • Flexible Spending and Health Savings Account • Firm-paid holidays, vacation and sick time • Employee assistance program and other firm benefits.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.

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