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Assistant Dell Help Desk Jobs in Riverside, CA (NOW HIRING)

Qcells

IT Help Desk Lead

Irvine, CA · On-site

$106K - $117K/yr

Administer and provision access across all our 3rd party IT software * Assist in managing IT-related subscriptions and services REQUIRED QUALIFICATIONS * 3+ years of experience in IT help desk ...

Qcells

IT Help Desk Lead

Irvine, CA · On-site +1

$106K - $117K/yr

Administer and provision access across all our 3rd party IT software * Assist in managing IT-related subscriptions and services REQUIRED QUALIFICATIONS * 3+ years of experience in IT help desk ...

Connection

Helpdesk Support Technician

Brea, CA · On-site

$29/hr

... data-turn="assistant"> Help Desk Support Technician Industry: Heavy Civil Construction Location: Brea, CA (100% On-Site) Schedule: Monday-Friday, 8:00 AM-5:00 PM Pay Rate: $29.00/hour Duration:

Onsite Computing

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

  • Medical

  • Dental

  • Vision

  • PTO

Key Responsibilities: * Assist with basic troubleshooting and support for hardware and software issues. * Perform routine maintenance and updates on client systems. * Help set up and configure new ...

Onsite Computing, Inc

Level 0 Help Desk Technician

Corona, CA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • PTO

Key Responsibilities: * Assist with basic troubleshooting and support for hardware and software issues. * Perform routine maintenance and updates on client systems. * Help set up and configure new ...

Onsite Computing

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

  • Medical

  • Dental

  • Vision

  • PTO

Key Responsibilities: * Assist with basic troubleshooting and support for hardware and software issues. * Perform routine maintenance and updates on client systems. * Help set up and configure new ...

Onsite Computing, Inc

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

  • Medical

  • Dental

  • Vision

  • PTO

Key Responsibilities: * Assist with basic troubleshooting and support for hardware and software issues. * Perform routine maintenance and updates on client systems. * Help set up and configure new ...

Chapman University

Service Desk Assistant

Orange, CA · On-site

$16.50/hr

Responsibilities Service Desk Assistant Responsibilities * Offering guidance and troubleshooting for printing and computer-related issues in labs, classrooms, and public access areas. * Assisting ...

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA · On-site

$60K - $73K/yr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT ... Set up and configure hardware and software for new hires and assist with IT onboarding * Maintain ...

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA · On-site

$21.25 - $28.75/hr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT ... Set up and configure hardware and software for new hires and assist with IT onboarding * Maintain ...

Tech Guardian

Be Seen First

MSP Helpdesk Supervisor

Lake Elsinore, CA · On-site

$70K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help improve service desk workflows, ticket handling standards, SOPs, and client communication templates * Assist with onboarding and training new technical team members * Identify skill gaps and ...

Nexaminds

Service Desk L1

Orange, CA

$22 - $30/hr

Orange, CA (On -Site) Qualifications we are looking for: * 2+ years of experience in IT Help Desk ... * Assist with onboarding and offboarding activities by provisioning user accounts, devices, and ...

Eliassen Group

Manager of the IT Service Desk

Anaheim, CA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The role manages help desk operations, system upgrades, patching, monitoring, backups, inventories ... The position leads a team of approximately 20 with support from an assistant manager, provides 24/7 ...

Redwood Trust Inc

Sr. Service Desk Engineer

Irvine, CA · On-site

$100K - $130K/yr

  • Medical

  • Life

  • Retirement

  • PTO

SERVICE DESK ENGINEER Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on ... * Assist with employee onboarding, workstation setup, software deployment, hardware provisioning ...

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Showing results 21-40

All JobsDell Help Desk JobsAssistant Dell Help Desk JobsAssistant Dell Help Desk Jobs in Riverside, CA

Assistant Dell Help Desk information

See Riverside, CA salary details

$10

$21

$34

How much do assistant dell help desk jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for assistant dell help desk in Riverside, CA is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.09 per hour, depending on experience, location, and employer.

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

What are popular job titles related to Assistant Dell Help Desk jobs in Riverside, CA? For Assistant Dell Help Desk jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Assistant Dell Help Desk jobs in Riverside, CA look for? The top searched job categories for Assistant Dell Help Desk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Assistant Dell Help Desk jobs? Cities near Riverside, CA with the most Assistant Dell Help Desk job openings:
Assistant Dell Help Desk jobs near you

IT Help Desk Lead

Qcells

Irvine, CA • On-site

$106K - $117K/yr

Full-time

Posted 13 days ago

Qcells rating

6.4

Company rating: 6.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Description
POSITION DESCRIPTION:
We are looking for an IT Help Desk Lead to join our IT team to serve as the primary point of contact for desktop support, new-hire onboarding, and network/infrastructure coordination across our U.S. offices. The ideal candidate will have strong experience in desktop and deskside support, endpoint management, EDR/Antivirus, identity/access provisioning, and vendor coordination, and will work closely with our IT, network, and Security teams. This position may be based out of San Francisco or Irvine, CA, with support responsibilities extending to our three California offices: San Francisco, Santa Clara, and Irvine.
RESPONSIBILITIES
  • Manage laptop onboarding, imaging, initial installs, and employee setup for 10-15 new hires per week

  • Own Tier 1 ticketing and desktop support for all U.S. offices, including remote IT support

  • Provide laptop/OS support and manage remote access via ScreenConnect

  • Administer SharePoint, including site permissions and content management

  • Provision and manage VPN accounts across FortiGate and Cisco platforms

  • Support an enterprise domain consolidation initiative to streamline email and identity infrastructure

  • Drive adoption of an upgraded IT ticketing system

  • Stand up IT asset tracking and management processes

  • Redesign imaging deployment and onboarding processes for greater efficiency

  • Administer and provision access across all our 3rd party IT software

  • Assist in managing IT-related subscriptions and services

REQUIRED QUALIFICATIONS
  • 3+ years of experience in IT help desk / desktop support, including Tier 1-2 ticketing and deskside support

  • Bachelor's Degree preferred but not required

  • Endpoint/device management experience (imaging, Intune/Jamf, Autopilot) across Windows and macOS

  • Experience with remote support tooling (e.g., ScreenConnect)

  • Identity and access management experience: account/group provisioning and SSO

  • Network/VPN administration experience (FortiGate and Cisco AnyConnect)

  • M365/SharePoint administration experience, including site permissions and sharing governance

  • Atlassian administration experience (Jira/Confluence) and Slack administration

  • Demonstrated ability to manage high-volume onboarding workflows (10-15 new hires/week) with strong process discipline

  • Excellent oral and written communication skills

  • Strong project management and problem-solving skills and attention to detail

  • Strong account and access management experience with RBAC provisioning

  • Willingness to travel up to 10% of the time.

PREFERRED QUALIFICATIONS
  • Solar Industry experience (Renewable)

  • IT project management experience, particularly with identity/directory migrations (Active Directory/Entra ID, domain or tenant-to-tenant merges)

  • ITSM/ticketing platform administration and process automation/scripting experience

  • IT asset management (ITAM) and inventory administration experience

  • Experience in network engineering and cybersecurity

  • Familiar with cloud-based systems (Azure, AWS, GCP)

  • IT-related certifications: CompTIA A+, Network+, CISSP

  • Familiar with Atlassian products (Confluence, Jira)

  • Familiarity with software development and AI software tooling (e.g. Github, Claude)

COMPENSATION:
In accordance with applicable pay transparency laws, the anticipated annual base salary for this position is:
  • Zone 1 (Bay Area, NYC): $106,900 - $117,600

  • Zone 2 (CA, NJ, NY): $98,000 - $107,800

  • Zone 3 (All Others): $89,100 - $98,000

The applicable salary range is based on the employee's primary work location. Individual compensation will be determined based on qualifications, relevant experience, education, skills, internal equity, and other business-related factors.
Hanwha Q CELLS America Inc. ("HQCA") is a Qcells company, one of the world's largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.
PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS:
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
Mobility
Standing
20% of time
Sitting
70% of time
Walking
10% of time
Strength
Pulling
up to 10 Pounds
Pushing
up to 10 Pounds
Carrying
up to 10 Pounds
Lifting
up to 10 Pounds
Dexterity (F = Frequently, O = Occasionally, N = Never)
Typing
F
Handling
F
Reaching
F
Agility (F = Frequently, O = Occasionally, N = Never)
Turning
F
Twisting
F
Bending
O
Crouching
O
Balancing
N
Climbing
N
Crawling
N
Kneeling
N
The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job's minimum qualifications.
*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.
You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.

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