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Fulltime Help Desk Tier Two Jobs in Riverside, CA

Jackson Lewis P.C.

Help Desk Analyst

Orange, CA · On-site

$26.70 - $33.40/hr

The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation ... At least 2 years of Service Desk experience. * Excellent knowledge of MS Windows operating systems.

Onsite Computing, Inc

Level 3 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

... tier support to our clients. This role involves resolving complex technical issues, mentoring ... Serve as an escalation point for Level 1 and Level 2 technicians, offering guidance and support.

Onsite Computing

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

... tier support to our clients. This role involves resolving complex technical issues, mentoring ... Serve as an escalation point for Level 1 and Level 2 technicians, offering guidance and support.

Onsite Computing

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and troubleshooting for a variety of IT issues. You will work both remotely and on-site, ensuring that our ...

Onsite Computing, Inc

Level 2 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and troubleshooting for a variety of IT issues. You will work both remotely and on-site, ensuring that our ...

VSolvit

DATABASE ADMINISTRATOR

Norco, CA · On-site

$150K - $185K/yr

We are seeking a Tier II Help Desk Support Specialist to provide technical troubleshooting, user testing, and quality assurance for a key defense logistics application. This role requires an ...

Shield

Service Desk Manager - Tier II

Anaheim, CA · On-site +1

$93K - $108K/yr

Managed Services Employment Type: Full Time Location: IronOrbit - Remote Compensation: $93,600 - $108,160 / year Description IronOrbit is seeking a Tier II Service Desk Manager to lead our Tier II ...

Qcells

IT Help Desk Lead

Irvine, CA · On-site

$106K - $117K/yr

We are looking for an IT Help Desk Lead to join our IT team to serve as the primary point of ... Tier 1-2 ticketing and deskside support * Bachelor's Degree preferred but not required * Endpoint ...

Qcells

IT Help Desk Lead

Irvine, CA · On-site +1

$106K - $117K/yr

We are looking for an IT Help Desk Lead to join our IT team to serve as the primary point of ... Tier 1-2 ticketing and deskside support * Bachelor's Degree preferred but not required * Endpoint ...

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... Escalate complex issues to Level 2 or Level 3 support as needed. * Document all client interactions ...

Onsite Computing, Inc

Level 1 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... Escalate complex issues to Level 2 or Level 3 support as needed. * Document all client interactions ...

Addman Engineering

Help Desk Specialist L2

Irvine, CA · On-site

$70K - $80K/yr

The Help Desk Specialist Level 2 role provides multi-faceted support to all ADDMAN internal clients/end users in an Information Technology Service Desk capacity. The role is primarily responsible for ...

ADDMAN Engineering LLC

Help Desk Specialist L2

Irvine, CA · On-site

$70K - $80K/yr

The Help Desk Specialist Level 2 role provides multi-faceted support to all ADDMAN internal clients/end users in an Information Technology Service Desk capacity. The role is primarily responsible for ...

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All JobsFulltime Help Desk Tier Two JobsFulltime Help Desk Tier Two Jobs in Riverside, CA

Fulltime Help Desk Tier Two information

See Riverside, CA salary details

$13

$24

$35

How much do fulltime help desk tier two jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for fulltime help desk tier two in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

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Information Technology Help Desk Specialist

Azul Vision

Chino, CA

$23 - $26/hr

Full-time

Posted 3 days ago

New

Job description

Azul Vision is the largest eye care practice in Orange County, Inland Empire, and the Los Angeles area, with Twenty-Five locations and our newest location is Palm Desert to serve you conveniently and comfortably. Our world-class eye doctors are experts in all aspects of eye care as well as leading specialists in vision correction, cataract surgery, and laser eye surgery. We offer everything from cataract removal to cosmetic procedures such as eyelid surgery. You can rest assured you will receive cutting-edge treatment in a comfortable, friendly, and high-tech environment.

In this role, you will provide fast, effective, Tier 1 and Tier 2 level helpdesk support based in a Windows environment. Must be self-motivated, eager to learn, and succeed where others come up short. This position will be responsible for troubleshooting computer hardware, software, printers, audio/visual applications, and basic problems with Local Area Networks. Familiarity with ticketing systems, remote tools, and cloud environments is strongly preferred. The right person will be comfortable communicating via face to face, telephone, and email. That person will have a willingness to help others and can thrive in a dynamic environment.

KEY RESPONSIBILITIES:

  • Provide Tier 1 and Tier 2 helpdesk support, ensuring the problem is resolved to the end user's satisfaction the first time, every time.
  • Interface with staff and third parties to understand, diagnose, and resolve help desk tickets in a timely manner.
  • Troubleshoot and resolve issues with computer system hardware, software, e-mail, network and peripheral equipment.
  • Setting up of new computers by configuring operating system and software applications using standard business and administrative tools. Installing peripheral equipment (printers, scanners, etc.).
  • Troubleshooting network equipment: routers, switches, modems, and wireless access control devices, Ethernet cabling, etc.
  • Provide support to staff via on-site assistance, telephone and/or remote access connectivity.
  • Be able to work unsupervised and independently on projects.
  • Document procedures related to job duties.
  • Perform timely workstation hardware and software upgrades as required.

LEADERSHIP:

  • Problem assessment.
  • Creative problem solving.
  • Interpersonal skills.
  • Leadership abilities.
  • Oral and written communication skills.
  • Demonstrate an ability to function successfully in a team environment.
  • Exhibit courteous, compassionate, and respectful treatment of staff and patients
  • Display a positive attitude and flexibility in changing situations.

SITE MANAGEMENT:

  • Work in a fast-paced environment, have computer proficiency, multi-task, and work well under pressure and deadlines
  • Available to work over 8 hours a day/ 40 hours a week

ADMINISTRATION:

  • Meets and/or exceeds agreed objectives/goals/KPIs
  • All written and verbal communication meets agreed standards

    QUALIFICATIONS AND EXPERIENCE:

    • Associates or bachelors degree in computer science or a related field.
    • 1-2 years of experience in a technical support role.
    • Working knowledge and expertise with a variety of software, hardware, and applications.
    • Willingness to solve complicated problems and see projects through to completion.
    • Analytical skills to study problems and records and identify solutions.
    • Team-oriented attitude to help other colleagues and departments with technical problems.
    • Strong interpersonal communication and relationship-building skills.
    • Ability to manage time and effectively prioritize numerous projects at one time.

    PERSONAL ATTRIBUTES:

    • Strong communication skills
    • Courteous and professional manner
    • Comfortable to lead and implement change
    • Positive Attitude
    • Has perspective
    • Personal integrity
    • Team player

    Apply