ZipRecruiter

Log In

1

On Call Cyber Security Help Desk Jobs in Riverside, CA

Onsite Computing

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Participate in on-call rotation and provide after-hours support as needed. Qualifications ... help desk or technical support role. * Strong knowledge of Windows and Mac operating systems.

Onsite Computing

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Participate in on-call rotation to provide after-hours support as needed. Qualifications ... Minimum of 5 years of experience in a help desk or technical support role, with at least 2 years at ...

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA · On-site

$60K - $73K/yr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT ... Collaborate with the Houston IT team on system updates, cybersecurity practices, and organization ...

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA

$21.25 - $28.75/hr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT ... Collaborate with the Houston IT team on system updates, cybersecurity practices, and organization ...

Nexaminds

Service Desk L1

Orange, CA

$22 - $30/hr

Orange, CA (On -Site) Qualifications we are looking for: * 2+ years of experience in IT Help Desk ... Flexibility to participate in an on-call rotation, including evenings and weekends Job duties:

Design West Technologies, Inc.

IT Associate

Tustin, CA · On-site

$30 - $33.50/hr

Operating out of our advanced facilities in Tustin, CA, we are seeking a dynamic IT Help Desk ... cybersecurity issues to the appropriate team member. • Participate in an on-call rotation and ...

Tech Guardian

Be Seen First

MSP Helpdesk Supervisor

Lake Elsinore, CA · On-site

$70K - $85K/yr

We help small and medium-sized businesses with managed IT, AI, cybersecurity, cloud services ... Help improve service desk workflows, ticket handling standards, SOPs, and client communication ...

Redwood Trust Inc

Sr. Service Desk Engineer

Irvine, CA · On-site

$100K - $130K/yr

SERVICE DESK ENGINEER Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on ... Collaborate with cybersecurity and infrastructure teams to identify and remediate endpoint ...

WINONICS

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

... cybersecurity initiatives. Key Responsibilities * Provide first-level technical support for ... Qualifications Required * High school diploma or GED. * 1-3 years of IT support, help desk ...

next page

Showing results 1-20

All JobsOn Call Cyber Security Help Desk JobsOn Call Cyber Security Help Desk Jobs in Riverside, CA

On Call Cyber Security Help Desk information

See Riverside, CA salary details

$13

$20

$28

How much do on call cyber security help desk jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for on call cyber security help desk in Riverside, CA is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.55 per hour, depending on experience, location, and employer.

What are some common challenges faced by On Call Cyber Security Help Desk professionals, and how can they be managed?

On Call Cyber Security Help Desk professionals often encounter challenges such as responding to urgent security incidents outside of regular business hours and managing multiple simultaneous requests from end-users. Staying calm under pressure and prioritizing tasks are essential skills in this environment. Effective communication with both technical teams and non-technical users is crucial, as is keeping up-to-date with evolving cybersecurity threats. Many organizations provide ongoing training and encourage collaboration with other IT and security specialists to help manage these demands.

What are the key skills and qualifications needed to thrive as an On Call Cyber Security Help Desk professional, and why are they important?

To thrive as an On Call Cyber Security Help Desk professional, you need a solid understanding of network security principles, troubleshooting techniques, and familiarity with common cyber threats, often supported by a degree in IT or cybersecurity and relevant certifications like CompTIA Security+ or CISSP. Proficiency with ticketing systems, remote access tools, SIEM platforms, and endpoint security software is typically required. Excellent problem-solving skills, clear communication, and the ability to remain calm under pressure are essential soft skills for this role. These abilities ensure rapid and effective response to security incidents, minimizing risks and maintaining organizational security.

What is the difference between On Call Cyber Security Help Desk vs Cyber Security Analyst?

AspectOn Call Cyber Security Help DeskCyber Security Analyst
CertificationsCompTIA Security+, Network+CEH, CISSP, Security+
Work EnvironmentHelp desk, support centers, on-call shiftsOffice, security operations centers, project-based
Employer & Industry UsageIT support firms, managed service providersCorporate, government, cybersecurity firms
Search & Comparison IntentJob duties, responsibilities, certificationsSkills, career path, roles

The On Call Cyber Security Help Desk primarily handles immediate security issues, providing support and troubleshooting during on-call shifts. In contrast, a Cyber Security Analyst focuses on analyzing security threats, implementing security measures, and monitoring systems. While both roles require security certifications and work within the cybersecurity industry, the Help Desk role is more support-oriented and reactive, whereas the Analyst role is strategic and proactive.

What are 'On Call Cyber Security Help Desk' jobs?

On Call Cyber Security Help Desk jobs involve providing immediate technical support and guidance to users experiencing cybersecurity issues outside of regular business hours. Professionals in these roles respond to security incidents, troubleshoot security software, and assist with password resets, malware removal, and other urgent cyber threats. They serve as the first line of defense in protecting an organization's digital assets by quickly identifying and escalating security concerns. This position often requires a strong understanding of cybersecurity principles, excellent communication skills, and the ability to work under pressure in a dynamic environment.
What are the most commonly searched types of Cyber Security Help Desk jobs in Riverside, CA? The most popular types of Cyber Security Help Desk jobs in Riverside, CA are:
What are popular job titles related to On Call Cyber Security Help Desk jobs in Riverside, CA? For On Call Cyber Security Help Desk jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching On Call Cyber Security Help Desk jobs in Riverside, CA look for? The top searched job categories for On Call Cyber Security Help Desk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for On Call Cyber Security Help Desk jobs? Cities near Riverside, CA with the most On Call Cyber Security Help Desk job openings:
On Call Cyber Security Help Desk jobs near you
IT Help Desk Specialist

IT Help Desk Specialist

Design West Technologies, Inc.

Tustin, CA

Full-time

Posted 9 days ago

Job description

For more than a decade, Design West Technologies Inc. has served as a trusted partner to the Department of Defense (DoD), delivering mission-critical design engineering and rugged manufacturing solutions that protect our nation's warfighters. As we enter our next chapter, we are blending our deep-rooted defense heritage with a start-up culture designed to take advantage of the current DoD landscape. Operating out of our advanced facilities in Tustin, CA, we are seeking a dynamic IT Help Desk Specialist to provide technical support across our Windows-based environment.

This position will work closely with our Systems Administrator and Cybersecurity team member to support employees, computers, applications, accounts, printers, and other IT resources. The ideal candidate has strong troubleshooting skills, communicates clearly, documents their work, and understands the importance of security in a regulated defense environment.

KEY RESPONSIBILITIES:

• Provide in-person technical support for Windows 11 desktops, laptops, software, printers, peripherals, and other business equipment.
• Troubleshoot hardware, software, network connectivity, authentication, printing, and access-related issues.
• Configure, deploy, replace, move, and maintain desktop computers, monitors, printers, and related hardware.
• Install, configure, update, and remove approved software.
• Create, modify, and disable employee accounts during onboarding, role changes, and offboarding.
• Manage user access through Active Directory, Microsoft Entra ID, Microsoft 365 GCC High, and Microsoft Intune.
• Assist users with password resets, multifactor authentication, account lockouts, email, Microsoft Office applications, and shared resources.
• Set up and manage printer accounts, printer access, drivers, queues, and related configurations.
• Respond to and document support requests through the company's internal ticketing system.
• Maintain accurate records of assigned computers, software, peripherals, and other IT assets.
• Follow cybersecurity, access-control, change-management, and approval procedures.
• Assist with workstation patching, endpoint management, software deployments, equipment refreshes, audits, and IT projects.
• Escalate advanced infrastructure, networking, or cybersecurity issues to the appropriate team member.
• Participate in an on-call rotation and provide occasional after-hours or weekend support.

REQUIRED SKILLS/TRAININGS:

• Two or more years of experience in IT support, desktop support, help desk, or a related position.
• Experience supporting Windows 11 computers in a business environment.
• Working knowledge of Active Directory, Microsoft Entra ID, Microsoft 365, and endpoint-management tools.
• Experience troubleshooting computer hardware, software, printers, user accounts, and basic network connectivity.
• Must be capable of obtaining and maintaining a U.S. Security Clearance.

• Ability to work independently and as part of an IT and cybersecurity team.
• Ability to work fully on-site and provide on-call or after-hours support when required.
• Ability to lift, carry, and install equipment weighing up to 40 pounds.
• Relevant practical experience may replace formal education requirements.

Preferred Skills/Training:

• Experience with Microsoft 365 GCC High and Microsoft Intune.
• Experience in defense, aerospace, manufacturing, or another regulated environment.
• Familiarity with CMMC, NIST SP 800-171, DFARS, controlled unclassified information, and least-privilege access, and RBAC.
• CompTIA A+, Network+, Security+, Microsoft certifications, or equivalent technical training.
• Basic PowerShell, TCP/IP, DNS, DHCP, VPN, and network troubleshooting knowledge.

Why Join Us?

You'll have the opportunity to make a direct impact by protecting the infrastructure that supports mission-critical defense programs. Working alongside talented engineers and technology professionals, you'll help strengthen our cybersecurity posture, support regulatory compliance, and contribute to innovative solutions that protect those who protect us. EEO employer including veterans & individuals with disabilities.