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On Call Cyber Security Help Desk Jobs in Riverside, CA

WINONICS

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

... cybersecurity initiatives. Key Responsibilities * Provide first-level technical support for ... Qualifications Required * High school diploma or GED. * 1-3 years of IT support, help desk ...

WINONICS

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

... and cybersecurity initiatives. Key ResponsibilitiesProvide first-level technical support for ... QualificationsRequiredHigh school diploma or GED.1-3 years of IT support, help desk, internship, or ...

LayerCake

Dedicated Support Analyst II

Anaheim, CA · On-site

... , help desk, or technical service delivery * Working knowledge of: * Windows and macOS ... CMMC (Cybersecurity Maturity Model Certification) Certification requirements may evolve based on ...

GDR

Support Services Deskside Technician

Irvine, CA · On-site

$25 - $30/hr

Participate in On-Call shift rotation. Knowledge, Skills, and Abilities: * Familiarity with ... CompTIA A+, Network+, or Microsoft Certification preferred. * 0-1 years of help desk, deskside, or ...

GDR Group

Support Services Deskside Technician

Irvine, CA · On-site

$25 - $30/hr

Participate in On-Call shift rotation. Knowledge, Skills, and Abilities: * Familiarity with ... CompTIA A+, Network+, or Microsoft Certification preferred. * 0-1 years of help desk, deskside, or ...

GDR Group

Support Services Deskside Technician

Irvine, CA · On-site

$25 - $30/hr

Participate in On-Call shift rotation. Knowledge, Skills, and Abilities: * Familiarity with ... CompTIA A+, Network+, or Microsoft Certification preferred. * 0-1 years of help desk, deskside, or ...

MetroSys

IT Infrastructure Engineer

Irvine, CA · On-site

$40 - $70/hr

Collaborate with the Help Desk team to resolve escalated infrastructure issues. * Develop and ... Participate in after-hours maintenance and occasional on-call support as required. Required ...

MetroSys, Inc.

IT Infrastructure Engineer

Irvine, CA · On-site

... Help Desk team to resolve escalated infrastructure issues. • Develop and maintain technical ... on-call support as required. Qualifications : Required : • 5+ years of experience supporting ...

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All JobsOn Call Cyber Security Help Desk JobsOn Call Cyber Security Help Desk Jobs in Riverside, CA

On Call Cyber Security Help Desk information

See Riverside, CA salary details

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How much do on call cyber security help desk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for on call cyber security help desk in Riverside, CA is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.55 per hour, depending on experience, location, and employer.

What are some common challenges faced by on call cyber security help desk professionals, and how can they be managed?

On Call Cyber Security Help Desk professionals often encounter challenges such as responding to urgent security incidents outside of regular business hours and managing multiple simultaneous requests from end-users. Staying calm under pressure and prioritizing tasks are essential skills in this environment. Effective communication with both technical teams and non-technical users is crucial, as is keeping up-to-date with evolving cybersecurity threats. Many organizations provide ongoing training and encourage collaboration with other IT and security specialists to help manage these demands.

What are the key skills and qualifications needed to thrive as an on call cyber security help desk professional?

To thrive as an On Call Cyber Security Help Desk professional, you need a solid understanding of network security principles, troubleshooting techniques, and familiarity with common cyber threats, often supported by a degree in IT or cybersecurity and relevant certifications like CompTIA Security+ or CISSP. Proficiency with ticketing systems, remote access tools, SIEM platforms, and endpoint security software is typically required. Excellent problem-solving skills, clear communication, and the ability to remain calm under pressure are essential soft skills for this role. These abilities ensure rapid and effective response to security incidents, minimizing risks and maintaining organizational security.

What is the difference between On Call Cyber Security Help Desk vs Cyber Security Analyst?

AspectOn Call Cyber Security Help DeskCyber Security Analyst
CertificationsCompTIA Security+, Network+CEH, CISSP, Security+
Work EnvironmentHelp desk, support centers, on-call shiftsOffice, security operations centers, project-based
Employer & Industry UsageIT support firms, managed service providersCorporate, government, cybersecurity firms
Search & Comparison IntentJob duties, responsibilities, certificationsSkills, career path, roles

The On Call Cyber Security Help Desk primarily handles immediate security issues, providing support and troubleshooting during on-call shifts. In contrast, a Cyber Security Analyst focuses on analyzing security threats, implementing security measures, and monitoring systems. While both roles require security certifications and work within the cybersecurity industry, the Help Desk role is more support-oriented and reactive, whereas the Analyst role is strategic and proactive.

What is an on call cyber security help desk?

On Call Cyber Security Help Desk jobs involve providing immediate technical support and guidance to users experiencing cybersecurity issues outside of regular business hours. Professionals in these roles respond to security incidents, troubleshoot security software, and assist with password resets, malware removal, and other urgent cyber threats. They serve as the first line of defense in protecting an organization's digital assets by quickly identifying and escalating security concerns. This position often requires a strong understanding of cybersecurity principles, excellent communication skills, and the ability to work under pressure in a dynamic environment.
What are the most commonly searched types of Cyber Security Help Desk jobs in Riverside, CA? The most popular types of Cyber Security Help Desk jobs in Riverside, CA are:
What are popular job titles related to On Call Cyber Security Help Desk jobs in Riverside, CA? For On Call Cyber Security Help Desk jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching On Call Cyber Security Help Desk jobs in Riverside, CA look for? The top searched job categories for On Call Cyber Security Help Desk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for On Call Cyber Security Help Desk jobs? Cities near Riverside, CA with the most On Call Cyber Security Help Desk job openings:
On Call Cyber Security Help Desk jobs near you

IT Support Specialist

WINONICS

Brea, CA • On-site

$23 - $25/hr

Full-time

Posted 19 days ago

Job description

We are seeking a motivated IT Support Technician to join our team. In this role, you will provide first-line technical support across office and manufacturing environments, helping employees maintain reliable technology while supporting the organization's IT infrastructure and cybersecurity initiatives.
Key Responsibilities
  • Provide first-level technical support for hardware, software, network, and user access issues.
  • Troubleshoot and resolve issues with Windows 10/11 workstations, laptops, printers, peripherals, and network connectivity (LAN, Wi-Fi, VPN).
  • Install, configure, deploy, and maintain end-user devices, including computers, mobile devices, printers, barcode scanners, label printers, and other manufacturing technology.
  • Manage user accounts, password resets, permissions, and onboarding/offboarding activities using Active Directory.
  • Log, prioritize, document, and escalate incidents through the IT ticketing system.
  • Install software, perform operating system and application updates, and assist with patch management.
  • Maintain IT asset inventory, technical documentation, and equipment records.
  • Follow IT policies, security standards, and data protection procedures while reporting potential security concerns.
  • Assist with IT projects, system upgrades, and other departmental initiatives as assigned.

Qualifications
Required
  • High school diploma or GED.
  • 1-3 years of IT support, help desk, internship, or related technical experience.
  • Working knowledge of Windows 10/11 and Microsoft 365.
  • Basic knowledge of networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, and VPN.
  • Strong troubleshooting, analytical, customer service, and communication skills.
  • Ability to manage multiple priorities in a fast-paced office and manufacturing environment.

Preferred
  • Associate degree in Information Technology, Computer Science, or a related field.
  • CompTIA A+, Network+, Security+, or equivalent certifications.
  • Experience with Active Directory or similar identity and access management systems.
  • Familiarity with ERP and/or Manufacturing Execution Systems (MES).
  • Experience with endpoint security tools such as antivirus, EDR, logging, or SIEM platforms.
  • General knowledge of cybersecurity best practices, including multi-factor authentication (MFA), password management, least privilege, access control, and user account lifecycle management.
  • Familiarity with NIST SP 800-171 and Controlled Unclassified Information (CUI) handling requirements.

All employment offers at Winonics are contingent upon the successful completion of a background check and pre-employment drug screening. Winonics is a drug-free workplace and complies with all applicable federal, state, and local laws regarding background investigations and substance testing.

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