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Telecommute Cyber Security Help Desk Jobs in Riverside, CA

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA · On-site

$60K - $73K/yr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT ... Collaborate with the Houston IT team on system updates, cybersecurity practices, and organization ...

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA

$21.25 - $28.75/hr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT ... Collaborate with the Houston IT team on system updates, cybersecurity practices, and organization ...

Tech Guardian

Be Seen First

MSP Helpdesk Supervisor

Lake Elsinore, CA · On-site

$70K - $85K/yr

We help small and medium-sized businesses with managed IT, AI, cybersecurity, cloud services ... Help improve service desk workflows, ticket handling standards, SOPs, and client communication ...

Redwood Trust Inc

Sr. Service Desk Engineer

Irvine, CA · On-site

$100K - $130K/yr

SERVICE DESK ENGINEER Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on ... Collaborate with cybersecurity and infrastructure teams to identify and remediate endpoint ...

Design West Technologies, Inc.

IT Associate

Tustin, CA · On-site

$30 - $33.50/hr

... IT Help Desk Specialist to provide technical support across our Windows-based environment. This position will work closely with our Systems Administrator and Cybersecurity team member to support ...

WINONICS

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

... cybersecurity initiatives. Key Responsibilities * Provide first-level technical support for ... Qualifications Required * High school diploma or GED. * 1-3 years of IT support, help desk ...

WINONICS

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

... cybersecurity initiatives. Key Responsibilities * Provide first-level technical support for ... Qualifications Required * High school diploma or GED. * 1-3 years of IT support, help desk ...

EMCOR Group Inc

Mesa Energy Systems, Inc.

Irvine, CA

$31 - $36/hr

... Help Desk support by phone, walk-up, email, and ticketing system for end-user hardware, software ... cybersecurity best practices, including firewalls, intrusion detection, and data encryption. • ...

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All JobsTelecommute Cyber Security Help Desk JobsTelecommute Cyber Security Help Desk Jobs in Riverside, CA

Telecommute Cyber Security Help Desk information

See Riverside, CA salary details

$63.1K

$150.7K

$200.8K

How much do telecommute cyber security help desk jobs pay per year?

As of Jul 26, 2026, the average yearly pay for telecommute cyber security help desk in Riverside, CA is $150,712.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,800.00 and $171,100.00 per year, depending on experience, location, and employer.

What is a Telecommute Cyber Security Help Desk?

A Telecommute Cyber Security Help Desk is a remote support position focused on assisting individuals and organizations with cybersecurity-related issues. Professionals in this role help troubleshoot security incidents, answer questions about safe technology practices, and guide users in resolving threats like malware or phishing. They may also assist with setting up secure systems, resetting passwords, and educating users on cybersecurity policies—all while working from a remote location. This job combines technical troubleshooting skills with a strong understanding of cybersecurity best practices.

What are some common challenges faced by Telecommute Cyber Security Help Desk professionals, and how can they be addressed?

Telecommute Cyber Security Help Desk professionals often encounter challenges such as coordinating with remote teams, maintaining clear communication with end-users, and troubleshooting security incidents without physical access to devices. Establishing strong documentation protocols, leveraging secure remote access tools, and staying up-to-date on cybersecurity best practices can help address these issues. Regular virtual team check-ins and ongoing security training also contribute to smoother workflows and quicker incident resolution.

What is the difference between Telecommute Cyber Security Help Desk vs Telecommute Network Support Specialist?

AspectTelecommute Cyber Security Help DeskTelecommute Network Support Specialist
CertificationsCompTIA Security+, CISSP, or equivalentCompTIA Network+, Cisco CCNA, or equivalent
Work EnvironmentRemote support for security issues, troubleshooting security incidentsRemote or on-site support for network infrastructure and connectivity
Industry UsageIT security firms, corporate security teamsIT service providers, enterprise networks

While both roles involve technical support, the Telecommute Cyber Security Help Desk focuses on security-related issues, incident response, and safeguarding systems remotely. In contrast, the Telecommute Network Support Specialist handles network infrastructure, connectivity, and performance issues. Both roles often require similar certifications and can be performed remotely, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Telecommute Cyber Security Help Desk professional, and why are they important?

To thrive as a Telecommute Cyber Security Help Desk professional, you need a solid understanding of cybersecurity principles, troubleshooting skills, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA Security+ or Cisco CCNA Security are highly valuable. Strong communication, problem-solving abilities, and customer service orientation help you effectively assist users and resolve security issues remotely. These skills are vital for ensuring timely threat mitigation, maintaining secure systems, and providing reliable support in a remote environment.
What are the most commonly searched types of Cyber Security Help Desk jobs in Riverside, CA? The most popular types of Cyber Security Help Desk jobs in Riverside, CA are:
Telecommute Cyber Security Help Desk jobs near you
Help Desk Technician II (Onsite)

Help Desk Technician II (Onsite)

Cristek Interconnects LLC

Anaheim, CA • On-site

$28 - $30.50/hr

Full-time

Posted 15 days ago

Job description

Join a Team That Connects Critical Missions
At Cristek, we design and manufacture high-performance interconnect solutions that support some of the world's most demanding aerospace, defense, space, and industrial applications. For more than 40 years, our commitment to innovation, quality, and customer success has earned us the trust of leading organizations across critical industries. Cristek combines the agility of a growing organization with the resources and stability of a global manufacturing platform. Our culture is built on Accountability, Collaboration, and Empowerment (ACE), where team members are encouraged to contribute ideas, solve problems, and make a meaningful impact every day. If you enjoy helping others, solving technical challenges, and supporting the technology that keeps a business running, we'd like to hear from you.
Position Summary The Help Desk Technician II provides technical support to team members across office, engineering, and manufacturing environments. This role serves as a key resource for diagnosing and resolving hardware, software, application, and system issues while delivering exceptional customer service. The successful candidate will work independently to resolve routine and moderately complex technical problems, support user onboarding and technology deployments, maintain IT assets and documentation, and help ensure secure, reliable technology services across multiple locations.
What You'll Do
Provide technical support for workstations, laptops, mobile devices, printers, Microsoft 365, and business applications. Diagnose and resolve hardware, software, account access, and connectivity issues through phone, email, remote support, and ticketing systems. Support Active Directory, Microsoft Entra ID, user provisioning, password management, and access administration. Configure, deploy, maintain, and upgrade end-user hardware and software. Assist with onboarding and offboarding activities, including equipment deployment and account setup. Support ERP and manufacturing-related applications and coordinate issue resolution with vendors and internal stakeholders. Document incidents, service requests, system changes, and resolutions within the IT service management platform. Assist with endpoint security, patching activities, software updates, and cybersecurity best practices. Identify recurring issues and contribute to process improvements, technical documentation, and knowledge base resources. Partner with IT team members and business leaders to deliver reliable and efficient technology services.
Requirements
What We're Looking For
  • Associate degree in Information Technology, Computer Science, or a related field preferred.
  • 2-4 years of experience in help desk, desktop support, or technical support roles.
  • Experience supporting Windows operating systems, Microsoft 365, Active Directory, Microsoft Entra ID, printers, and business applications.
  • Familiarity with networking fundamentals, remote support tools, ticketing systems, and endpoint management solutions.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent customer service and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience supporting manufacturing, aerospace, defense, or regulated industries is a plus.

Why Cristek?
  • Opportunity to support technology that enables critical aerospace and defense missions.
  • Collaborative, team-oriented culture built on Accountability, Collaboration, and Empowerment.
  • Exposure to a wide range of technologies, systems, and business operations.
  • Career growth opportunities within a growing organization.
  • Competitive compensation and comprehensive benefits package.

Additional Requirements
This position requires access to information and hardware subject to International Traffic in Arms Regulations (ITAR). Applicants must qualify as a U.S. Person under ITAR regulations, including U.S. Citizens, U.S. Permanent Residents, Political Asylees, or Refugees. Cristek is an Equal Opportunity Employer committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.
Salary Description
$28.00-$30.50

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