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Telecommute Cyber Security Help Desk Jobs in Riverside, CA

Helpdesk Technician

Irvine, CA · On-site

$60K - $73K/yr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT ... Collaborate with the Houston IT team on system updates, cybersecurity practices, and organization ...

Helpdesk Technician

Irvine, CA · On-site

$60K - $73K/yr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT ... Collaborate with the Houston IT team on system updates, cybersecurity practices, and organization ...

Helpdesk Technician

Irvine, CA · On-site

$21.25 - $28.75/hr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT ... Collaborate with the Houston IT team on system updates, cybersecurity practices, and organization ...

IT Service Desk Technician

Irvine, CA · On-site

$30 - $35/hr

The IT Service Desk Technician provides first-level technical support to end users, ensuring ... Basic understanding of cybersecurity and access controls * Ability to follow SOPs in a regulated ...

The IT Service Desk Technician provides first-level technical support to end users, ensuring ... Basic understanding of cybersecurity and access controls * Ability to follow SOPs in a regulated ...

Senior Software Engineer

Irvine, CA · On-site +1

$184.56K - $249.70K/yr

By making it more transparent, effective, and responsible, we help support trusted journalism ... Telecommuting permitted: work may be performed within normal commuting distance from The Trade Desk ...

Data Scientist II

Irvine, CA · On-site +1

$130.27K - $170.60K/yr

By making it more transparent, effective, and responsible, we help support trusted journalism ... Telecommuting permitted: work may be performed within normal commuting distance from The Trade Desk ...

Patient Access Coordinator

Orange, CA · On-site

$23 - $25.25/hr

Patient Access Coordinator Job ID 2026-31320 # Positions 1 Job Location US-CA-Orange Telecommute ... The ideal candidate will have a background in front desk or reception work with strong ...

Senior AI/ML Engineer - Remote

Irvine, CA · On-site +1

$91.70K - $163.70K/yr

Our teams develop cutting-edge solutions that help people live healthier lives and help make the ... From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of ...

Senior AI/ML Engineer - Remote

Irvine, CA · On-site +1

$91.70K - $163.70K/yr

Our teams develop cutting-edge solutions that help people live healthier lives and help make the ... From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of ...

Respond to service desk tickets within defined service levels. * Collaborate with cross-functional ... help facilitate sharing of information between people. It is about understanding the emotional ...

Our technology is helping save lives and making the Smart City a reality. If you want to be at the ... cities, and cybersecurity. We are seeking a Senior IT Project Manager to lead the successful ...

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Showing results 1-20

Telecommute Cyber Security Help Desk information

See Riverside, CA salary details

$63.1K

$150.7K

$200.8K

How much do telecommute cyber security help desk jobs pay per year?

As of May 28, 2026, the average yearly pay for telecommute cyber security help desk in Riverside, CA is $150,712.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,800.00 and $171,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecommute Cyber Security Help Desk professional, and why are they important?

To thrive as a Telecommute Cyber Security Help Desk professional, you need a solid understanding of cybersecurity principles, troubleshooting skills, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA Security+ or Cisco CCNA Security are highly valuable. Strong communication, problem-solving abilities, and customer service orientation help you effectively assist users and resolve security issues remotely. These skills are vital for ensuring timely threat mitigation, maintaining secure systems, and providing reliable support in a remote environment.

What are some common challenges faced by Telecommute Cyber Security Help Desk professionals, and how can they be addressed?

Telecommute Cyber Security Help Desk professionals often encounter challenges such as coordinating with remote teams, maintaining clear communication with end-users, and troubleshooting security incidents without physical access to devices. Establishing strong documentation protocols, leveraging secure remote access tools, and staying up-to-date on cybersecurity best practices can help address these issues. Regular virtual team check-ins and ongoing security training also contribute to smoother workflows and quicker incident resolution.

What is a Telecommute Cyber Security Help Desk?

A Telecommute Cyber Security Help Desk is a remote support position focused on assisting individuals and organizations with cybersecurity-related issues. Professionals in this role help troubleshoot security incidents, answer questions about safe technology practices, and guide users in resolving threats like malware or phishing. They may also assist with setting up secure systems, resetting passwords, and educating users on cybersecurity policies—all while working from a remote location. This job combines technical troubleshooting skills with a strong understanding of cybersecurity best practices.

What is the difference between Telecommute Cyber Security Help Desk vs Telecommute Network Support Specialist?

AspectTelecommute Cyber Security Help DeskTelecommute Network Support Specialist
CertificationsCompTIA Security+, CISSP, or equivalentCompTIA Network+, Cisco CCNA, or equivalent
Work EnvironmentRemote support for security issues, troubleshooting security incidentsRemote or on-site support for network infrastructure and connectivity
Industry UsageIT security firms, corporate security teamsIT service providers, enterprise networks

While both roles involve technical support, the Telecommute Cyber Security Help Desk focuses on security-related issues, incident response, and safeguarding systems remotely. In contrast, the Telecommute Network Support Specialist handles network infrastructure, connectivity, and performance issues. Both roles often require similar certifications and can be performed remotely, but their core responsibilities differ in scope and focus.

What are the most commonly searched types of Cyber Security Help Desk jobs in Riverside, CA? The most popular types of Cyber Security Help Desk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Telecommute Cyber Security Help Desk jobs? Cities near Riverside, CA with the most Telecommute Cyber Security Help Desk job openings:

IT Help Desk Specialist (M-F,11am-8pm)

Canopy A&D

Ontario, CA • On-site

$36 - $40/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

From Engine Bay to Payload, we protect vital structures and systems.

Hera Technologies is a premier contract manufacturer specializing in high-precision metallic and non-metallic solutions for the Aerospace, Defense, and Space sectors. Our commitment to quality, innovation, and customer satisfaction has positioned us as an industry leader in the design, manufacturing and maintenance of thermal support systems. Our team is driven by excellence, integrity, and a passion for advancing aerospace technology.

Take the next step in your career with a company committed to excellence, where your contributions are recognized, and your potential is realized.

We are seeking a highly skilled IT Help Desk Specialist with a strong background in aerospace manufacturing IT environments and proven knowledge of CMMC (Cybersecurity Maturity Model Certification) and NIST (National Institute of Standards and Technology) frameworks. The ideal candidate will have at least 5 years of professional experience providing technical support, ensuring compliance with cybersecurity standards, and supporting mission-critical systems in a regulated industry.
Job Responsibilities:
  • Provide first- and second-level technical support for hardware, software, and network issues across the organization.
  • Troubleshoot and resolve IT incidents in a timely manner, escalating complex issues when necessary.
  • Maintain compliance with CMMC and NIST 800-171 requirements in daily IT operations.
  • Support systems used in aerospace manufacturing, including ERP, MES, and CAD/CAM applications.
  • Assist with audits, documentation, and reporting related to cybersecurity and regulatory compliance.
  • Collaborate with IT security teams to enforce security policies and procedures.
  • Train and support end-users on secure IT practices and compliance requirements.
  • Maintain accurate records of IT assets, tickets, and resolutions in help desk systems.
  • Able to support on-site full-time in Ontario, CA.
  • Occasional travel to alternate site in Riverside, CA.
Required Qualifications:
  • Minimum 5 years of IT help desk or technical support experience in a regulated industry (aerospace preferred).
  • Strong knowledge of CMMC compliance levels and NIST cybersecurity standards.
  • Experience supporting IT systems in manufacturing environments.
  • Proficiency with Windows, Linux, and network troubleshooting.
  • Familiarity with Active Directory, Office 365, Cloud-based, and endpoint security tools.
  • Excellent communication skills and ability to work with cross-functional teams.
  • Strong documentation and organizational skills.
Preferred Qualifications:
  • Prior experience in aerospace or defense manufacturing IT support.
  • Certifications such as CompTIA Security+, Network+, CISSP, or CMMC Assessor.
  • Experience with ERP/MES systems and CAD/CAM software support.
  • Knowledge of ITIL practices and help desk ticketing systems.
$36 - $40 an hour

Type: Full Time, Non-Exempt

Business Hours: Core hours, Monday-Friday, 11am-8pm PST with availability to work overtime as needed

Base Location: 100% on-site in Ontario, CA

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Total compensation will also include a comprehensive set of benefits including but not limited to: Company paid employee medical, dental and vision insurance. Retirement plan participation (eligibility required), paid sick leave, paid vacation, paid holidays and discretionary bonuses.
 
EXPORT CONTROL REQUIREMENTS:
To conform to US Government export regulations, the applicant must be a (i) US Citizen, (ii) lawful permanent resident of the U.S. (aka green card holder), (iii) protected individual as defined by U.S.C. 1324b(a)(3), or (iv) eligible to obtain the required authorizations from the U.S. Department of State.
 
Canopy A&D is an Equal Opportunity Employer, employment with Canopy A&D is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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