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Telecommute Cyber Security Help Desk Jobs (NOW HIRING)

S2Technologies

Help Desk Specialist

Washington, DC

Help Desk Specialist - Top Secret (TS) with SCI eligibility Position Overview: S2Technologies is ... Support cybersecurity and information assurance as the Cybersecurity Liaison (CSL), ensuring ...

S2Technologies

Help Desk Specialist

Washington, DC · On-site

$69K - $95K/yr

Help Desk Specialist Position Overview: is seeking a Help Desk Specialist to provide hands-on ... cybersecurity and systems compliance; maintaining SharePoint and web content; and managing ...

S2Technologies

Help Desk Specialist

Washington, DC · On-site

$69K - $95K/yr

Help Desk Specialist - Top Secret (TS) with SCI eligibility Position Overview: S2Technologies is ... cybersecurity and systems compliance; maintaining SharePoint and web content; and managing ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

Cybersecurity & Compliance * Ensure Help Desk staff follow cybersecurity policies. * Support internal and external audits. * Partner with Information Security to maintain compliance. Asset & Endpoint ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

Cybersecurity & Compliance * Ensure Help Desk staff follow cybersecurity policies. * Support internal and external audits. * Partner with Information Security to maintain compliance. Asset & Endpoint ...

New Hope

Help Desk Support Technician

Rock Hill, SC · On-site

$16.75 - $22.75/hr

The Help Desk Technician serves as the first point of contact for employees seeking technical ... Maintain and optimize server, network, cloud, and cybersecurity environments. * Administer ...

New Hope

Help Desk Support Technician

Rock Hill, SC · On-site

$16.75 - $22.75/hr

The Help Desk Technician serves as the first point of contact for employees seeking technical ... Maintain and optimize server, network, cloud, and cybersecurity environments. * Administer ...

Digital Consultants, LLC

Help Desk SME

Dugway, UT · On-site

The Help Desk Supervisor provides advanced technical support and oversight of service desk ... Coordinate with systems administrators, network specialists, cybersecurity personnel, and ...

BiVACOR Inc

Help Desk Coordinator

Huntington Beach, CA · On-site

$27.40 - $32/hr

... cybersecurity best practices, and applicable regulatory requirements. This role is essential to ... help desk ticketing system and monitor it regularly for trends, recurring issues, or unresolved ...

Barbaricum

Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for TRADOC G2 ... DoD cybersecurity protocols. This role requires at least three (3) years of experience in ...

CPM

Help Desk Manager

Waterloo, IA · On-site

... Help Desk staff follow cybersecurity policies. • Support internal and external audits. • Partner with Information Security to maintain compliance. • Support computer lifecycle management ...

GDIT

Help Desk Technician

Oklahoma City, OK

$19.12 - $25.88/hr

No Help Desk Technician I Transform technology into opportunity as a Help Desk Technician I with ... Less than 10% Telecommuting Options: Onsite Work Location: USA OK Oklahoma City Additional Work ...

GDIT

Help Desk Technician

Oklahoma City, OK · On-site

$19.12 - $25.88/hr

No Help Desk Technician I Transform technology into opportunity as a Help Desk Technician I with ... Less than 10% Telecommuting Options: Onsite Work Location: USA OK Oklahoma City Additional Work ...

MARS Solutions Group

Help Desk III

Madison, WI · On-site

$20.25 - $27.25/hr

MARS Solutions Group is looking for an experienced Help Desk-III located in Madison, WI. Our client ... Required to be onsite 2 days a week under current telecommute policy. Top Required Skills & Years ...

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All JobsTelecommute Cyber Security Help Desk Jobs

Telecommute Cyber Security Help Desk information

See salary details

$60.5K

$144.5K

$192.5K

How much do telecommute cyber security help desk jobs pay per year?

As of Jul 13, 2026, the average yearly pay for telecommute cyber security help desk in the United States is $144,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $121,500.00 and $164,000.00 per year, depending on experience, location, and employer.

What is a Telecommute Cyber Security Help Desk?

A Telecommute Cyber Security Help Desk is a remote support position focused on assisting individuals and organizations with cybersecurity-related issues. Professionals in this role help troubleshoot security incidents, answer questions about safe technology practices, and guide users in resolving threats like malware or phishing. They may also assist with setting up secure systems, resetting passwords, and educating users on cybersecurity policies—all while working from a remote location. This job combines technical troubleshooting skills with a strong understanding of cybersecurity best practices.

What are some common challenges faced by Telecommute Cyber Security Help Desk professionals, and how can they be addressed?

Telecommute Cyber Security Help Desk professionals often encounter challenges such as coordinating with remote teams, maintaining clear communication with end-users, and troubleshooting security incidents without physical access to devices. Establishing strong documentation protocols, leveraging secure remote access tools, and staying up-to-date on cybersecurity best practices can help address these issues. Regular virtual team check-ins and ongoing security training also contribute to smoother workflows and quicker incident resolution.

What is the difference between Telecommute Cyber Security Help Desk vs Telecommute Network Support Specialist?

AspectTelecommute Cyber Security Help DeskTelecommute Network Support Specialist
CertificationsCompTIA Security+, CISSP, or equivalentCompTIA Network+, Cisco CCNA, or equivalent
Work EnvironmentRemote support for security issues, troubleshooting security incidentsRemote or on-site support for network infrastructure and connectivity
Industry UsageIT security firms, corporate security teamsIT service providers, enterprise networks

While both roles involve technical support, the Telecommute Cyber Security Help Desk focuses on security-related issues, incident response, and safeguarding systems remotely. In contrast, the Telecommute Network Support Specialist handles network infrastructure, connectivity, and performance issues. Both roles often require similar certifications and can be performed remotely, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Telecommute Cyber Security Help Desk professional, and why are they important?

To thrive as a Telecommute Cyber Security Help Desk professional, you need a solid understanding of cybersecurity principles, troubleshooting skills, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA Security+ or Cisco CCNA Security are highly valuable. Strong communication, problem-solving abilities, and customer service orientation help you effectively assist users and resolve security issues remotely. These skills are vital for ensuring timely threat mitigation, maintaining secure systems, and providing reliable support in a remote environment.
More about Telecommute Cyber Security Help Desk jobs
What cities are hiring for Telecommute Cyber Security Help Desk jobs? Cities with the most Telecommute Cyber Security Help Desk job openings:
What are the most commonly searched types of Cyber Security Help Desk jobs? The most popular types of Cyber Security Help Desk jobs are:
What states have the most Telecommute Cyber Security Help Desk jobs? States with the most job openings for Telecommute Cyber Security Help Desk jobs include:
Telecommute Cyber Security Help Desk jobs near you
Help Desk Specialist

Help Desk Specialist

S2Technologies

Washington, DC

Full-time

Posted 28 days ago

Job description

Position Title: Help Desk Specialist - Top Secret (TS) with SCI eligibility

Position Overview:

S2Technologies is seeking a Help Desk Specialist to provide handson IT support for AF/A10 users in a fastpaced, missionfocused environment. In this role, you will serve as the primary technical resource for troubleshooting workstations, network, and application issues; supporting cybersecurity and systems compliance; maintaining SharePoint and web content; and managing telecommunications, VTC systems, and IT assets. This position is ideal for a detailoriented IT professional with strong customer service skills and experience supporting secure DoD environments.

Position Responsibilities:

  • Serve as the primary point of contact for end-user IT support, resolving daily help desk requests. Manage, track, and document all help desk inquiries in accordance with AF/A10 reporting requirements, maintaining a comprehensive ticket log and providing trend analysis. Coordinate with the Communications Squadron to support system and network administration, configuration control, and system updates. Support cybersecurity and information assurance as the Cybersecurity Liaison (CSL), ensuring compliance with DoD and Air Force security policies. Help maintain secure communication and computer systems by following DoD standards that maintain Emissions Security-(EMSEC) and protect against unauthorized access. Update and maintain SharePoint sites and web-based tools. Provide support for phones, telecommunications equipment, and VTC systems, including scheduling and troubleshooting. Manage IT asset inventories, including equipment tracking, transfers, and turnins. Support records management and routine administrative tasks that keep workflows organized and compliant.

Position Requirements:

  • Minimum 1 year experience in IT help desk or system administration roles supporting defense or federal environments. Handson experience with configuration management, client systems support, and rolebased access control. Strong understanding of DoD cybersecurity standards, including the Risk Management Framework (RMF) and DISA security requirements. Ability to maintain secure systems and communications in accordance with DoD security policies and best practices. Proficiency with SharePoint administration, web content updates, and common collaboration tools. Experience supporting SIPR/NIPR workstations, VTC systems, telecommunications equipment, and related securenetwork technologies.

Required Security Clearance:

  • Top Secret (TS) with SCI eligibility

Required Certification(s):

  • DoD 8570 IAT-II certification required (e.g., Security+, CCNA-Sec).

Preferred Skills:

  • Additional certifications (Network+, A+, MSCA/MCSE) preferred.

Education:

  • Bachelor's degree in IT, Cybersecurity, Computer Science, or related field; OR Associate degree with 4 additional years of relevant experience; OR 6+ years directly relevant DoD help desk/admin experience.

S2Technologies is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, ethnicity, national origin, color, religion, sex, physical or mental disability, protected veterans' status, or any other status protected by the laws or regulations in the locations where we operate. Applicants living in a HubZone designated area receive preferential selection when meeting all other required qualifications.


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