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Evening Cyber Security Help Desk Jobs (NOW HIRING)

S2Technologies

Help Desk Specialist

Washington, DC · On-site

Position Title: Help Desk Specialist Position Overview: S2Technologies is seeking a Help Desk ... Support cybersecurity and information assurance as the Cybersecurity Liaison (CSL), ensuring ...

S2Technologies

Help Desk Specialist

Washington, DC · On-site

$70K - $88K/yr

Position Title: Help Desk SpecialistPosition Overview:S2Technologies is seeking a Help Desk ... Support cybersecurity and information assurance as the Cybersecurity Liaison (CSL), ensuring ...

S2Technologies

Help Desk Specialist

Washington, DC · On-site

$70K - $88K/yr

Help Desk Specialist Position Overview: is seeking a Help Desk Specialist to provide hands-on ... cybersecurity and systems compliance; maintaining SharePoint and web content; and managing ...

Helm Point Solutions

Help Desk Specialist

Columbia, MD · On-site

Help Desk Specialist Ft. Meade Area, MD · Government/Military Clearance Required: TS/SCI with ... Set the Standard in Cybersecurity. Helm Point Solutions is a woman-owned cybersecurity and physical ...

Helm Point Solutions

Help Desk Specialist

Columbia, MD · On-site

Help Desk Specialist Ft. Meade Area, MD • Government/Military Clearance Required: TS/SCI with ... Set the Standard in Cybersecurity. Helm Point Solutions is a woman-owned cybersecurity and physical ...

CPM Holdings, Inc

Help Desk Manager

Waterloo, IA · On-site

$80 - $100/hr

Cybersecurity & Compliance * Ensure Help Desk staff follow cybersecurity policies. * Support internal and external audits. * Partner with Information Security to maintain compliance. Asset & Endpoint ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

Cybersecurity & Compliance * Ensure Help Desk staff follow cybersecurity policies. * Support internal and external audits. * Partner with Information Security to maintain compliance. Asset & Endpoint ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

Cybersecurity & Compliance * Ensure Help Desk staff follow cybersecurity policies. * Support internal and external audits. * Partner with Information Security to maintain compliance. Asset & Endpoint ...

American Ops

Help Desk Lead

Montgomery, AL · On-site

$80 - $100/hr

This role coordinates closely with Product Owners, Scrum Masters, Functional SMEs, DevSecOps personnel, Cybersecurity personnel, and Independent Test Teams to ensure Help Desk deficiencies, recurring ...

Rigil Corporation

Help Desk Technician

Kings Bay, GA · On-site

$20 - $27/hr

Help Desk Technician About Rigil Rigil is an award-winning, woman-owned, small business that ... High school diploma or GED required * 2+ years of related work experience * Cyber Security ...

American Operations Corp.

Help Desk Lead

Montgomery, AL · On-site

This role coordinates closely with Product Owners, Scrum Masters, Functional SMEs, DevSecOps personnel, Cybersecurity personnel, and Independent Test Teams to ensure Help Desk deficiencies, recurring ...

New Hope

Help Desk Support Technician

Rock Hill, SC

$16.75 - $22.75/hr

The Help Desk Technician serves as the first point of contact for employees seeking technical ... Maintain and optimize server, network, cloud, and cybersecurity environments. * Administer ...

New Hope

Help Desk Support Technician

Rock Hill, SC · On-site

$16.75 - $22.75/hr

The Help Desk Technician serves as the first point of contact for employees seeking technical ... Maintain and optimize server, network, cloud, and cybersecurity environments. * Administer ...

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How much do evening cyber security help desk jobs pay per year?

As of Sep 9, 2026, the average yearly pay for evening cyber security help desk in the United States is $132,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,000.00 and $150,000.00 per year, depending on experience, location, and employer.

What is an evening cyber security help desk?

An Evening Cyber Security Help Desk is a specialized support role that provides assistance with cybersecurity issues during evening hours. Professionals in this position troubleshoot security incidents, assist users with password resets, address potential threats, and ensure security protocols are maintained after regular business hours. They play a crucial role in maintaining an organization's security posture by monitoring systems, responding to alerts, and escalating incidents when necessary. This role often requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with non-technical users.

What are the main challenges faced by an evening cyber security help desk professional, and how can they be addressed?

One of the main challenges in an Evening Cyber Security Help Desk role is handling urgent incidents or security breaches that may arise during off-peak hours, often with limited immediate support from other departments. Professionals must be adept at quickly assessing threats, troubleshooting issues, and escalating incidents appropriately. Strong communication skills are also essential, as you'll often coordinate with remote teams or on-call staff. To succeed, familiarize yourself with escalation protocols, develop problem-solving skills, and stay up-to-date with the latest cyber threats and response procedures.

What are the key skills and qualifications needed to thrive as an evening cyber security help desk professional, and why are they important?

To thrive as an Evening Cyber Security Help Desk professional, you need a solid understanding of network security principles, troubleshooting, and a background in IT or cybersecurity, often supported by a relevant degree or certifications like CompTIA Security+ or Cisco CCNA. Familiarity with ticketing systems, remote monitoring tools, and security information and event management (SIEM) platforms is typically required. Strong problem-solving abilities, effective communication, and the ability to remain calm under pressure are essential soft skills for this role. These competencies are crucial for effectively resolving security incidents, supporting end-users, and maintaining organizational security after hours.

What is the difference between Evening Cyber Security Help Desk vs Cyber Security Analyst?

AspectEvening Cyber Security Help DeskCyber Security Analyst
CertificationsCompTIA Security+, Network+CompTIA Security+, CISSP, CEH
Work EnvironmentHelp desk, support center, shift-basedSecurity operations center, proactive analysis
Employer & Industry UsageIT support teams, managed service providersSecurity firms, corporate IT departments

The Evening Cyber Security Help Desk primarily handles support requests, troubleshooting, and incident response during evening shifts, focusing on reactive support. In contrast, a Cyber Security Analyst conducts proactive security monitoring, threat analysis, and vulnerability assessments. While both roles require cybersecurity certifications, the Help Desk role emphasizes support and incident response, whereas the Analyst role involves strategic security planning and analysis.

Does evening cyber security help desk have night shifts?

Yes, evening cyber security help desk roles often include night shifts to provide 24/7 support for organizations. These positions typically require working outside regular daytime hours to ensure continuous security monitoring and incident response.
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Evening Cyber Security Help Desk jobs near you

Help Desk Specialist

Washington, DC • On-site

S2Technologies
See more jobs at S2Technologiesexternal

Full-time

Re-posted 25 days ago

Job description

Position Title: Help Desk Specialist

Position Overview:

S2Technologies is seeking a Help Desk Specialist to provide handson IT support for AF/A10 users in a fastpaced, missionfocused environment. In this role, you will serve as the primary technical resource for troubleshooting workstations, network, and application issues; supporting cybersecurity and systems compliance; maintaining SharePoint and web content; and managing telecommunications, VTC systems, and IT assets. This position is ideal for a detailoriented IT professional with strong customer service skills and experience supporting secure DoD environments.

Position Responsibilities:

  • Serve as the primary point of contact for end-user IT support, resolving daily help desk requests. Manage, track, and document all help desk inquiries in accordance with AF/A10 reporting requirements, maintaining a comprehensive ticket log and providing trend analysis. Coordinate with the Communications Squadron to support system and network administration, configuration control, and system updates. Support cybersecurity and information assurance as the Cybersecurity Liaison (CSL), ensuring compliance with DoD and Air Force security policies. Help maintain secure communication and computer systems by following DoD standards that maintain Emissions Security-(EMSEC) and protect against unauthorized access. Update and maintain SharePoint sites and web based tools. Provide support for phones, telecommunications equipment, and VTC systems, including scheduling and troubleshooting. Manage IT asset inventories, including equipment tracking, transfers, and turnins. Support records management and routine administrative tasks that keep workflows organized and compliant.

Position Requirements:

  • Minimum 1 year of relevant experience in IT help desk, client support, system administration, or related IT support roles. Handson experience with configuration management, client systems support, and rolebased access control. Working knowledge of DoD cybersecurity and information assurance requirements, including applicable DISA and Air Force security policies. Ability to maintain secure systems and communications in accordance with DoD security policies and best practices. Proficiency with SharePoint administration, web content updates, and common collaboration tools. Familiarity with or experience supporting SIPR/NIPR workstations, VTC systems, telecommunications equipment, and related secure-network technologies.
  • DoD or federal IT support experience preferred

Required Security Clearance:

  • Top Secret (TS) with SCI eligibility

Required Certification(s):

  • DoD 8570 IAT-II certification required (e.g., Security+, CCNA-Sec).

Preferred Skills:

  • Additional certifications (Network+, A+, MSCA/MCSE) preferred.

Education:

  • High school diploma or equivalent required. Relevant technical education, certifications, or college coursework preferred.

S2Technologies is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, ethnicity, national origin, color, religion, sex, physical or mental disability, protected veterans' status, or any other status protected by the laws or regulations in the locations where we operate. Applicants living in a HubZone designated area receive preferential selection when meeting all other required qualifications.


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