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Evening Cyber Security Help Desk Jobs (NOW HIRING)

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A basic understanding of Cybersecurity technologies (MFA, DUO, MDM, etc.) * Meet SLA's, KPI's and ... HELP DESK TECHNICIAN LOCATION: Rockville, MD HELP DESK TECHNICIAN SHIFT: 9:00am - 5:00pm EST Monday ...

vTech Solution

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Job Title: Help Desk Analyst Location: Hybrid (Trenton, NJ) Job Type: Contract - 6 Months ... network security , and cybersecurity . Their primary focus is on providing human-centered ...

Horizon3.ai

Manager, Global Help Desk

  • Medical

  • Dental

  • Vision

  • PTO

Get to Know Us Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of ... Develop and maintain help desk workflows, knowledge base content, runbooks, and support ...

C3EL

Senior Help Desk Manager

Honolulu, HI · On-site

Ensure compliance with DoD and organizational cybersecurity policies and procedures. * Develop and maintain Help Desk documentation, knowledge base entries, and performance metrics. Minimum ...

C3EL

Senior Help Desk Manager

Honolulu, HI · On-site

... cybersecurity policies and procedures. • Develop and maintain Help Desk documentation, knowledge base entries, and performance metrics. Qualifications : Required : • U.S. Citizenship. • An ...

Vyon Technology

Tier 2 Help Desk Technician

Phoenix, AZ · On-site

$19.75 - $26.75/hr

  • Medical

  • Dental

  • PTO

... cybersecurity, and infrastructure solutions to businesses across multiple industries. Our team is ... Occasional evening or weekend work may be required to support maintenance windows or client ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... You will work alongside systems administrators, cybersecurity personnel, and government ...

ManTech

Help Desk Specialist

Annapolis Junction, MD

$75K - $125K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a ... The Help Desk Specialist will support hybrid cloud infrastructure operations, incident response and ...

AutoSavvy

Help Desk III

San Antonio, TX

$18 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for ... Coordinate with infrastructure, cybersecurity, networking, application, and vendor support teams to ...

AutoSavvy

Help Desk III

San Antonio, TX · On-site

$18 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for ... Coordinate with infrastructure, cybersecurity, networking, application, and vendor support teams to ...

AutoSavvy

Help Desk III

Woods Cross, UT

$18.75 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for ... Coordinate with infrastructure, cybersecurity, networking, application, and vendor support teams to ...

ManTech International

Help Desk Specialist

Annapolis, MD · On-site

$75K - $125K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a ... The Help Desk Specialist will support hybrid cloud infrastructure operations, incident response and ...

CITIZENS STATE BANK

Help Desk Technician

Somerville, TX

$24.25 - $36.37/hr

Associate or bachelor's degree in information technology, computer science, information systems, cybersecurity, or related field preferred. * Prior help desk, technical support, network support ...

AutoSavvy

Help Desk III

Woods Cross, UT · On-site

$18.75 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for ... Coordinate with infrastructure, cybersecurity, networking, application, and vendor support teams to ...

AutoSavvy

Help Desk III

Las Vegas, NV · On-site

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for ... Coordinate with infrastructure, cybersecurity, networking, application, and vendor support teams to ...

vTech Solution

Help Desk Analyst

Machias, ME · On-site

$23.75 - $32.50/hr

Help Desk Analyst Duration : 04 months (Possible of extensions) Location : Machias, Maine - 04654 ... network security , and cybersecurity . Their primary focus is on providing human-centered ...

AutoSavvy

Help Desk III

Las Vegas, NV · On-site

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for ... Coordinate with infrastructure, cybersecurity, networking, application, and vendor support teams to ...

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Showing results 21-40

All Jobsevening JobsEvening Cyber Security Help Desk Jobs

Evening Cyber Security Help Desk information

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$186K

How much do evening cyber security help desk jobs pay per year?

As of Aug 19, 2026, the average yearly pay for evening cyber security help desk in the United States is $132,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,000.00 and $150,000.00 per year, depending on experience, location, and employer.

What is an evening cyber security help desk?

An Evening Cyber Security Help Desk is a specialized support role that provides assistance with cybersecurity issues during evening hours. Professionals in this position troubleshoot security incidents, assist users with password resets, address potential threats, and ensure security protocols are maintained after regular business hours. They play a crucial role in maintaining an organization's security posture by monitoring systems, responding to alerts, and escalating incidents when necessary. This role often requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with non-technical users.

What are the main challenges faced by an evening cyber security help desk professional, and how can they be addressed?

One of the main challenges in an Evening Cyber Security Help Desk role is handling urgent incidents or security breaches that may arise during off-peak hours, often with limited immediate support from other departments. Professionals must be adept at quickly assessing threats, troubleshooting issues, and escalating incidents appropriately. Strong communication skills are also essential, as you'll often coordinate with remote teams or on-call staff. To succeed, familiarize yourself with escalation protocols, develop problem-solving skills, and stay up-to-date with the latest cyber threats and response procedures.

What are the key skills and qualifications needed to thrive as an evening cyber security help desk professional, and why are they important?

To thrive as an Evening Cyber Security Help Desk professional, you need a solid understanding of network security principles, troubleshooting, and a background in IT or cybersecurity, often supported by a relevant degree or certifications like CompTIA Security+ or Cisco CCNA. Familiarity with ticketing systems, remote monitoring tools, and security information and event management (SIEM) platforms is typically required. Strong problem-solving abilities, effective communication, and the ability to remain calm under pressure are essential soft skills for this role. These competencies are crucial for effectively resolving security incidents, supporting end-users, and maintaining organizational security after hours.

What is the difference between Evening Cyber Security Help Desk vs Cyber Security Analyst?

AspectEvening Cyber Security Help DeskCyber Security Analyst
CertificationsCompTIA Security+, Network+CompTIA Security+, CISSP, CEH
Work EnvironmentHelp desk, support center, shift-basedSecurity operations center, proactive analysis
Employer & Industry UsageIT support teams, managed service providersSecurity firms, corporate IT departments

The Evening Cyber Security Help Desk primarily handles support requests, troubleshooting, and incident response during evening shifts, focusing on reactive support. In contrast, a Cyber Security Analyst conducts proactive security monitoring, threat analysis, and vulnerability assessments. While both roles require cybersecurity certifications, the Help Desk role emphasizes support and incident response, whereas the Analyst role involves strategic security planning and analysis.

Does evening cyber security help desk have night shifts?

Yes, evening cyber security help desk roles often include night shifts to provide 24/7 support for organizations. These positions typically require working outside regular daytime hours to ensure continuous security monitoring and incident response.
More about Evening Cyber Security Help Desk jobs

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What states have the most Evening Cyber Security Help Desk jobs?

States with the most job openings for Evening Cyber Security Help Desk jobs include:

Evening Cyber Security Help Desk jobs near you

Help Desk Technician

Planet Depos

Rockville, MD • On-site

$24.04 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Description

The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for troubleshooting problems through diagnostic tests and remote access to computers. They assist in coordinating PC hardware, software and peripheral installations, and upgrades. In addition, they provide support for telephony, operational activities, and other technologies, as directed. They must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed? to deal with demanding customers.

HELP DESK TECHNICIAN ESSENTIAL FUNCTIONS:

  • Provide phone and helpdesk support for local and off-site employees.
  • Diagnose system errors and other issues.
  • Follow-up with employees to ensure issues are resolved.
  • Assist with the onboarding and training of new employees.
  • Set up new employee accounts and delete terminated employee accounts.
  • Manage helpdesk tickets in a timely manner.
  • Utilize ticket tracking system to document all support incidents. 
  • Assist with maintaining inventory of hardware, software and support assets. 
  • Responsible for assisting employees with PC's, mobile devices, printers, and related equipment (monitor, keyboard, mouse, hard drives, etc).
  • Support software applications, including troubleshooting programs, testing, and applying new software releases.
  • A basic understanding of Cybersecurity technologies (MFA, DUO, MDM, etc.)
  • Meet SLA's, KPI's and Metrics as defined.
  • Primary onsite work at the Rockville Md. Office to assist in supporting the company's physical office (e.g., connections for employees' workstations and phones, wireless access points, routers, computer server room, etc.).
  • Possible additional travel may be required to satellite PD offices in the DMV area.
  • Possible after-hours/weekend work.
  • Ability to lift up to 50lbs
  • Perform other duties as assigned.

HELP DESK TECHNICIAN LOCATION:

Rockville, MD

HELP DESK TECHNICIAN SHIFT:

9:00am - 5:00pm EST Monday - Friday

HELP DESK TECHNICIAN COMPENSATION:

$24.04 - $27.00 per hour

BENEFITS:

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Life Insurance
  • Voluntary Long Term Disability
  • PTO
  • Paid Holidays
  • 401(k)
  • Employee Assistance Program (EAP)
  • Maternity Leave

Requirements

Minimum of 2 years' experience in Information Technology, specifically in user support for hardware/software problems. Good understanding of computer systems? mobile devices? and other tech products. Ability to diagnose and solve basic technical issues. Must have great attention to detail and excellent verbal and written communication skills. Must be motivated, organized, and work well under pressure. Must be able to work well without direct supervision. Must have a strong sense of urgency and ability to prioritize. Ability to lift up to 50lbs Strong Background In: Microsoft Active Directory Active Directory User Management Group Policy Management NTFS Permissions Office 365 and Azura cloud services Intune Management Conditional Access Policies Privileged Identity Management Office 2010 and above Required EOE M/F/D/V

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