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Evening Cyber Security Help Desk Jobs (NOW HIRING)

... Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a ... The Help Desk Specialist will support hybrid cloud infrastructure operations, incident response and ...

Help Desk III

Las Vegas, NV · On-site

$19 - $25.75/hr

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for ... Coordinate with infrastructure, cybersecurity, networking, application, and vendor support teams to ...

Help Desk Specialist

Annapolis, MD · On-site

$75K - $125K/yr

... Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a ... The Help Desk Specialist will support hybrid cloud infrastructure operations, incident response and ...

Help Desk III

Woods Cross, UT · On-site

$18.75 - $25.50/hr

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for ... Coordinate with infrastructure, cybersecurity, networking, application, and vendor support teams to ...

Help Desk Support

Denver, CO · On-site

$20.50 - $27.75/hr

... Desk, and Mainframe. Due to the importance of this position, it is expected that a person ... employment with OIT. CYBER SECURITY Contract staff is required to observe the Colorado ...

Help Desk Analyst

Machias, ME · On-site

$23.75 - $32.50/hr

Help Desk Analyst Duration : 04 months (Possible of extensions) Location : Machias, Maine - 04654 ... network security , and cybersecurity . Their primary focus is on providing human-centered ...

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... You will work alongside systems administrators, cybersecurity personnel, and government ...

Help Desk II

$20.50 - $27.75/hr

... Cybersecurity, IT, and Cloud Services to a diverse portfolio of clients. We pride ourselves on our ... The Help Desk Technician II is a remote-first support role within Harbor IT's Service Delivery ...

Global Help Desk Manager

Chicago, IL · On-site

$150 - $200/hr

Are passionate about disruption , driving innovation in the cybersecurity space. If you're eager to ... Lead, coach, and grow the Global Help Desk team, including ownership of end‑user support, device ...

Help Desk Specialist II Job Location: Naval Research Lab, Washington, DC Job Responsibilities Join ... We provide cybersecurity, intelligence, communications, networking and information technology ...

$150 - $200/hr

Are passionate about disruption , driving innovation in the cybersecurity space. If you're eager to ... Lead, coach, and grow the Global Help Desk team, including ownership of end‑user support, device ...

Help Desk Specialist II Job Location: Naval Research Lab, Washington, DC Job Responsibilities Join ... We provide cybersecurity, intelligence, communications, networking and information technology ...

Help Desk Technician Agency: Augusta Technical College Job Requisition ID: JR0000003620 Shift: Not ... Work a flexible schedule, including evening and weekend assignments. PHYSICAL DEMANDS The physical ...

Showing results 41-60

Evening Cyber Security Help Desk information

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$57K

$133K

$186K

How much do evening cyber security help desk jobs pay per year?

As of Sep 9, 2026, the average yearly pay for evening cyber security help desk in the United States is $132,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,000.00 and $150,000.00 per year, depending on experience, location, and employer.

What is an evening cyber security help desk?

An Evening Cyber Security Help Desk is a specialized support role that provides assistance with cybersecurity issues during evening hours. Professionals in this position troubleshoot security incidents, assist users with password resets, address potential threats, and ensure security protocols are maintained after regular business hours. They play a crucial role in maintaining an organization's security posture by monitoring systems, responding to alerts, and escalating incidents when necessary. This role often requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with non-technical users.

What are the main challenges faced by an evening cyber security help desk professional, and how can they be addressed?

One of the main challenges in an Evening Cyber Security Help Desk role is handling urgent incidents or security breaches that may arise during off-peak hours, often with limited immediate support from other departments. Professionals must be adept at quickly assessing threats, troubleshooting issues, and escalating incidents appropriately. Strong communication skills are also essential, as you'll often coordinate with remote teams or on-call staff. To succeed, familiarize yourself with escalation protocols, develop problem-solving skills, and stay up-to-date with the latest cyber threats and response procedures.

What are the key skills and qualifications needed to thrive as an evening cyber security help desk professional, and why are they important?

To thrive as an Evening Cyber Security Help Desk professional, you need a solid understanding of network security principles, troubleshooting, and a background in IT or cybersecurity, often supported by a relevant degree or certifications like CompTIA Security+ or Cisco CCNA. Familiarity with ticketing systems, remote monitoring tools, and security information and event management (SIEM) platforms is typically required. Strong problem-solving abilities, effective communication, and the ability to remain calm under pressure are essential soft skills for this role. These competencies are crucial for effectively resolving security incidents, supporting end-users, and maintaining organizational security after hours.

What is the difference between Evening Cyber Security Help Desk vs Cyber Security Analyst?

AspectEvening Cyber Security Help DeskCyber Security Analyst
CertificationsCompTIA Security+, Network+CompTIA Security+, CISSP, CEH
Work EnvironmentHelp desk, support center, shift-basedSecurity operations center, proactive analysis
Employer & Industry UsageIT support teams, managed service providersSecurity firms, corporate IT departments

The Evening Cyber Security Help Desk primarily handles support requests, troubleshooting, and incident response during evening shifts, focusing on reactive support. In contrast, a Cyber Security Analyst conducts proactive security monitoring, threat analysis, and vulnerability assessments. While both roles require cybersecurity certifications, the Help Desk role emphasizes support and incident response, whereas the Analyst role involves strategic security planning and analysis.

Does evening cyber security help desk have night shifts?

Yes, evening cyber security help desk roles often include night shifts to provide 24/7 support for organizations. These positions typically require working outside regular daytime hours to ensure continuous security monitoring and incident response.
More about Evening Cyber Security Help Desk jobs

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What are the most commonly searched types of Cyber Security Help Desk jobs?

The most popular types of Cyber Security Help Desk jobs are:

What states have the most Evening Cyber Security Help Desk jobs?

States with the most job openings for Evening Cyber Security Help Desk jobs include:

What are popular job titles related to Evening Cyber Security Help Desk jobs?

For Evening Cyber Security Help Desk jobs, the most frequently searched job titles are:

Help Desk Specialist

Annapolis Junction, MD • On-site

ManTech
IT Services • 5 - 10K employees

$75K - $125K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 9 hours ago


Key responsibilities

  • Support hybrid cloud infrastructure operations, incident response, and customer service.

  • Troubleshoot complex issues across Linux and Windows environments and collaborate with engineering teams.

  • Assist users in accessing and using IT systems, and support the implementation, troubleshooting, and maintenance of IT systems.


ManTech rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

48th of 247 rated software companies


Job description

Description & Requirements
Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now-unleash your potential with MANTECH!

MANTECH is seeking a motivated, career and customer-oriented Help Desk Specialist to join our team in Annapolis Junction, MD.

The Help Desk Specialist will support hybrid cloud infrastructure operations, incident response and customer service. You will help troubleshoot complex issues across Linux and Windows environments, collaborate with engineering teams, and ensure enterprise and government customers experience seamless cloud integration and support. 

Responsibilities Included but are not limited to:

  • Administer/maintain product security, integration and optimization within AWS platform. 
  • Provide assistance to users in accessing and using IT systems. 
  • Provide support for implementation, troubleshooting and maintenance of IT systems.
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, etc. 
  • Knowledge of Commercial Cloud

 Minimum Qualifications:

  • Bachelor's degree in a technical discipline from an accredited college or university with 5 years of experience.  5 years of additional Help Desk experience may be substituted for a bachelor's degree.
  • Diagnosing, resolving, and tracking complex support cases through ServiceNow, phone, and email channels
  • Security + Certification
  • Experience providing Tier 1(Help Desk) problem identification, diagnosis, and resolution of problems.

Clearance Requirements:

  • Must have a current/active TS/SCI w/ Polygraph.

Physical Requirements:

The candidate must be able to move, carry and deliver workstations from inside the office to customer's desk.  The person in this position must be able to remain in a stationary position 50% of the time. Must communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.


The projected compensation range for this position is $75,500.00-$125,600.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories.  In addition, MANTECH invests in its employees beyond just compensation.  MANTECH's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.

MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.

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