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Internship Cyber Security Help Desk Jobs (NOW HIRING)

Helm Point Solutions

Help Desk Specialist

Columbia, MD · On-site

Help Desk Specialist Ft. Meade Area, MD • Government/Military Clearance Required: TS/SCI with ... Set the Standard in Cybersecurity. Helm Point Solutions is a woman-owned cybersecurity and physical ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

Cybersecurity & Compliance * Ensure Help Desk staff follow cybersecurity policies. * Support internal and external audits. * Partner with Information Security to maintain compliance. Asset & Endpoint ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

Cybersecurity & Compliance * Ensure Help Desk staff follow cybersecurity policies. * Support internal and external audits. * Partner with Information Security to maintain compliance. Asset & Endpoint ...

New Hope

Help Desk Support Technician

Rock Hill, SC · On-site

$16.75 - $22.75/hr

The Help Desk Technician serves as the first point of contact for employees seeking technical ... Maintain and optimize server, network, cloud, and cybersecurity environments. * Administer ...

New Hope

Help Desk Support Technician

Rock Hill, SC · On-site

$16.75 - $22.75/hr

The Help Desk Technician serves as the first point of contact for employees seeking technical ... Maintain and optimize server, network, cloud, and cybersecurity environments. * Administer ...

SecuriGence

Help Desk Specialist

Hurlburt Field, FL · On-site

Escalate complex technical issues to system administrators, cybersecurity personnel, software ... Monitor help desk queues and ensure timely follow-up with customers. * Assist with software ...

Barbaricum

Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for TRADOC G2 ... DoD cybersecurity protocols. This role requires at least three (3) years of experience in ...

vTech Solution

Help Desk Coordinator

Trenton, NJ · On-site

Job Title: Help Desk Coordinator Location: Hybrid (Trenton, NJ) Job Type: Contract - 4 Months ... network security , and cybersecurity . Their primary focus is on providing human-centered ...

Arena Technical Resources

Help Desk Analyst

Quantico, VA · On-site

$25 - $30/hr

Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance ... Cybersecurity, or related technical field (or equivalent experience). ATR is an Equal Opportunity ...

New

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

A basic understanding of Cybersecurity technologies (MFA, DUO, MDM, etc.) * Meet SLA's, KPI's and ... HELP DESK TECHNICIAN LOCATION: Rockville, MD HELP DESK TECHNICIAN SHIFT: 9:00am - 5:00pm EST Monday ...

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Internship Cyber Security Help Desk information

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How much do internship cyber security help desk jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for internship cyber security help desk in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Cyber Security Help Desk, and why are they important?

To thrive as an Internship Cyber Security Help Desk, you need a basic understanding of computer networks, operating systems, and cybersecurity principles, often supported by coursework or entry-level certifications like CompTIA Security+. Familiarity with ticketing systems, antivirus software, network monitoring tools, and remote desktop applications is typical for the role. Strong problem-solving abilities, attention to detail, and effective communication skills help interns resolve issues efficiently and support end-users. These skills and qualities are crucial for maintaining organizational security, providing timely technical support, and building a foundation for a career in cybersecurity.

What does an Internship Cyber Security Help Desk role involve?

An Internship Cyber Security Help Desk position typically involves assisting with the identification, troubleshooting, and resolution of security-related issues within an organization. Interns in this role help monitor networks for security threats, respond to incidents, and provide support to users experiencing security concerns such as phishing or malware. They also learn about cybersecurity policies, tools, and best practices, gaining hands-on experience while supporting the IT security team. This role is ideal for those looking to start a career in cybersecurity, as it provides foundational knowledge and exposure to real-world security challenges.

What types of tasks and responsibilities can I expect as an intern on a Cyber Security Help Desk team?

As an intern on a Cyber Security Help Desk team, you can expect to assist with responding to security-related support requests, troubleshooting user issues related to access, malware, and phishing attempts, and escalating more complex incidents to senior analysts. You'll likely help monitor security tools and alerts, document incident reports, and support end-users in following security best practices. This role offers valuable hands-on experience in real-time threat response and provides an opportunity to learn from experienced cybersecurity professionals within a collaborative team environment.

What is the difference between Internship Cyber Security Help Desk vs Cyber Security Analyst Intern?

AspectInternship Cyber Security Help DeskCyber Security Analyst Intern
Required CredentialsBasic IT certifications, knowledge of security fundamentalsRelevant certifications like CompTIA Security+ or CEH, some security coursework
Work EnvironmentHelp desk support, troubleshooting user issues, ticket managementSecurity analysis, monitoring networks, vulnerability assessments
Employer & Industry UsageIT departments, managed service providers, security firmsSecurity teams within organizations, cybersecurity consulting firms
Search & Comparison IntentEntry-level support roles, basic cybersecurity supportSecurity analysis, threat detection, and mitigation roles

Internship Cyber Security Help Desk roles focus on providing technical support, troubleshooting, and assisting with security-related user issues. Cyber Security Analyst Intern positions involve more in-depth security monitoring, analysis, and vulnerability assessment. Both roles serve as entry points into cybersecurity but differ in responsibilities and skill requirements.

What cities are hiring for Internship Cyber Security Help Desk jobs? Cities with the most Internship Cyber Security Help Desk job openings:
What are the most commonly searched types of Cyber Security Help Desk jobs? The most popular types of Cyber Security Help Desk jobs are:
What states have the most Internship Cyber Security Help Desk jobs? States with the most job openings for Internship Cyber Security Help Desk jobs include:
Internship Cyber Security Help Desk jobs near you

Help Desk Specialist

Helm Point Solutions

Columbia, MD

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Job description

Help Desk Specialist
Ft. Meade Area, MD · Government/Military
Clearance Required: TS/SCI with Polygraph
Full-Time | Fully Funded | $81K–$85K 

Secure the Mission. Set the Standard in Cybersecurity.

Helm Point Solutions is a woman-owned cybersecurity and physical security firm supporting the nation’s most critical systems and infrastructure. We’re seeking Help Desk Specialists to support a program in the Ft. Meade area.

What You’ll Do
As a Help Desk Specialist, you will:

  • Provide service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large community of users.
  • Provide health and status monitoring and taking appropriate measures when a service outage occurs.
  • Utilize SOPs to perform basic troubleshooting steps to identify the problem, then restart service and /or servers to resolve the issue.
  • Document and communicate outage information to coworkers and customers.
  • Provide tier 1 response to customer service requests received via phone, email, chat and tickets.
  • Document all communications in a ServiceNow ticket system, escalate tickets as needed
  • Provide basic instructions on how to use services to both external and internal customer.
  • Troubleshoot customer accounts and users' ability to logon to the collaboration environment

What You Bring
Required Qualifications:

  • TS/SCI with Polygraph 
  • Four (4) years Help Desk experience with an Associate's degree. In lieu of experience, a Bachelor's Degree may be substituted.
  • Compliance with DoD 8570.01-M with a minimum certification of IAT Level I (SEC+, CCNA, A+, Net+)

Why You’ll Love Working Here
At Helm Point, you’re more than a seat — you’re a key mission partner. We offer:

  • A supportive leadership team that listens and invests in your growth
  • A collaborative, security-cleared team passionate about mission success
  • Career advancement opportunities with a rapidly growing company

Our Benefits

  • CareFirst Gold Medical, Dental, Vision
  • 401(k) with Company Match
  • Profit Sharing & Performance Bonuses
  • Annual Education & Training Allowance
  • Leave Buy-Back Program
  • Community Engagement Opportunities
  • Flexible work environment and career growth support

Next Steps
We are actively hiring and may use this job listing to fill multiple positions. If you're passionate about cybersecurity and ready to contribute to a high-impact mission, apply today or email your resume to recruiting@helmpoint.com for a confidential conversation.

Helm Point Solutions, Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, protected veteran status, or other non-merit factor.