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Internship Cyber Security Help Desk Jobs (NOW HIRING)

JCS Solutions LLC

Help Desk Specialist

Arlington, VA · On-site

Job Summary JCS Solutions LLC is seeking a Help Desk Specialist to provide phone and in-person ... JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity ...

Metova Federal

Help Desk Engineer

Annapolis Junction, MD · On-site

$90K - $130K/yr

Successful Help Desk Engineers will be proficient across a wide range of IT and cybersecurity products, tools, architectures, and implementations, utilizing this expertise to document, monitor, and ...

Apavo Corporation

Tier 1 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

If you are looking to make a meaningful impact in the cybersecurity world while growing professionally in a supportive environment, Apavo is the place for you. Job Purpose: The Tier 1 Help Desk ...

Apavo Corporation

Tier 1 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

If you are looking to make a meaningful impact in the cybersecurity world while growing professionally in a supportive environment, Apavo is the place for you. Job Purpose: The Tier 1 Help Desk ...

Apavo Corporation

Tier 1 Help Desk Analyst

Arlington, VA

$23.50 - $32.25/hr

If you are looking to make a meaningful impact in the cybersecurity world while growing professionally in a supportive environment, Apavo is the place for you. Job Purpose: The Tier 1 Help Desk ...

Atos

Help Desk Technician

Fargo, ND

$19.75 - $26.50/hr

... & Cyber-security solutions. With deep technology expertise and industry knowledge, Atos works with ... internships and graduate opportunities. For more information, please see the Atos corporate web ...

C3EL

Ensure compliance with DoD and organizational cybersecurity policies and procedures. Develop and maintain Help Desk documentation, knowledge base entries, and performance metrics. Minimum ...

Kaizen Approach, Inc

Help Desk Specialist

Linthicum, MD · On-site

$85K - $109K/yr

We are currently looking to hire a Help Desk Specialist to support our very mission-focused ... We apply years of experience in Cybersecurity and Learning & Development to guide our customers in ...

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Internship Cyber Security Help Desk information

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How much do internship cyber security help desk jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for internship cyber security help desk in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Cyber Security Help Desk, and why are they important?

To thrive as an Internship Cyber Security Help Desk, you need a basic understanding of computer networks, operating systems, and cybersecurity principles, often supported by coursework or entry-level certifications like CompTIA Security+. Familiarity with ticketing systems, antivirus software, network monitoring tools, and remote desktop applications is typical for the role. Strong problem-solving abilities, attention to detail, and effective communication skills help interns resolve issues efficiently and support end-users. These skills and qualities are crucial for maintaining organizational security, providing timely technical support, and building a foundation for a career in cybersecurity.

What does an Internship Cyber Security Help Desk role involve?

An Internship Cyber Security Help Desk position typically involves assisting with the identification, troubleshooting, and resolution of security-related issues within an organization. Interns in this role help monitor networks for security threats, respond to incidents, and provide support to users experiencing security concerns such as phishing or malware. They also learn about cybersecurity policies, tools, and best practices, gaining hands-on experience while supporting the IT security team. This role is ideal for those looking to start a career in cybersecurity, as it provides foundational knowledge and exposure to real-world security challenges.

What types of tasks and responsibilities can I expect as an intern on a Cyber Security Help Desk team?

As an intern on a Cyber Security Help Desk team, you can expect to assist with responding to security-related support requests, troubleshooting user issues related to access, malware, and phishing attempts, and escalating more complex incidents to senior analysts. You'll likely help monitor security tools and alerts, document incident reports, and support end-users in following security best practices. This role offers valuable hands-on experience in real-time threat response and provides an opportunity to learn from experienced cybersecurity professionals within a collaborative team environment.

What is the difference between Internship Cyber Security Help Desk vs Cyber Security Analyst Intern?

AspectInternship Cyber Security Help DeskCyber Security Analyst Intern
Required CredentialsBasic IT certifications, knowledge of security fundamentalsRelevant certifications like CompTIA Security+ or CEH, some security coursework
Work EnvironmentHelp desk support, troubleshooting user issues, ticket managementSecurity analysis, monitoring networks, vulnerability assessments
Employer & Industry UsageIT departments, managed service providers, security firmsSecurity teams within organizations, cybersecurity consulting firms
Search & Comparison IntentEntry-level support roles, basic cybersecurity supportSecurity analysis, threat detection, and mitigation roles

Internship Cyber Security Help Desk roles focus on providing technical support, troubleshooting, and assisting with security-related user issues. Cyber Security Analyst Intern positions involve more in-depth security monitoring, analysis, and vulnerability assessment. Both roles serve as entry points into cybersecurity but differ in responsibilities and skill requirements.

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Internship Cyber Security Help Desk jobs near you
Help Desk Specialist

Help Desk Specialist

JCS Solutions LLC

Arlington, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success!
Job Summary
JCS Solutions LLC is seeking a Help Desk Specialist to provide phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and serve as the initial point of contact for troubleshooting hardware/software PC and printer problems.
What's in it for you:
  • Join a premier technology firm specializing in innovative solutions.
  • Be part of a collaborative, inclusive, and innovative work culture.
  • Enjoy tremendous growth potential in a high-performing team environment.
  • A robust benefits package:
  • Health, dental, and vision insurance
  • Life insurance
  • Short-and-long term disability
  • Paid time off (PTO)
  • 401k retirement plan with employer match
  • Annual Professional Development Reimbursement Program
  • And more!

What you will do:
  • Provide phone and in-person support to users
  • Support users with e-mail, directories, and standard Windows desktop applications
  • Troubleshoot applications developed under the contract
  • Serve as initial point of contact for hardware/software issues
  • Troubleshoot PC and printer problems

What you will bring:
  • 2 years of experience in help desk or technical support
  • CompTIA A+ certification
  • Experience with Windows desktop applications
  • Knowledge of e-mail systems and directories
  • PC and printer troubleshooting skills
  • Strong customer service and communication skills

How you will wow us:
  • Prior experience supporting DoD or DISA end users
  • Active Secret clearance required; Top Secret clearance strongly preferred
  • Ability to work on-site at Fort Belvoir, VA
  • CompTIA A+ certification
  • Experience with DoD help desk ticketing systems
  • Familiarity with military network environments and protocols

JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers' mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities.
JCS is both a Great Place to Work and a Washington Post's Top Places to Work certified company.
Our employees embody our core values, and we are looking for others who do too!
  • Customer Experience: Strive for excellence and delight our clients
  • Innovation: Embrace creative thinking to enable continual growth and powerful solutions
  • Accountability: Take ownership of and pride in our actions and service delivery
  • Inspire: Be inspired to be your best self and have fun in the process
  • Integrity: Do the right thing, the right way, every time!
  • Stewardship: The careful and responsible management of something entrusted to our care.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to any protected status protected by applicable federal, state, or local laws.

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