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Internship Cyber Security Help Desk Jobs (NOW HIRING)

vTech Solution

Help Desk Coordinator

Trenton, NJ · On-site

Job Title: Help Desk Coordinator Location: Hybrid (Trenton, NJ) Job Type: Contract - 4 Months ... network security , and cybersecurity . Their primary focus is on providing human-centered ...

Moxtek

Help Desk Technician

Orem, UT · On-site

$24 - $28/hr

Familiar with Cybersecurity platforms * Installation and troubleshooting of software on Windows OS ... Help Desk person with a positive attitude and a good work ethic. You will be trained by the former ...

Moxtek

Help Desk Technician

Orem, UT · On-site

$24 - $28/hr

Familiar with Cybersecurity platforms * Installation and troubleshooting of software on Windows OS ... Help Desk person with a positive attitude and a good work ethic. You will be trained by the former ...

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

A basic understanding of Cybersecurity technologies (MFA, DUO, MDM, etc.) * Meet SLA's, KPI's and ... HELP DESK TECHNICIAN LOCATION: Rockville, MD HELP DESK TECHNICIAN SHIFT: 9:00am - 5:00pm EST Monday ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

A basic understanding of Cybersecurity technologies (MFA, DUO, MDM, etc.) * Meet SLA's, KPI's and ... HELP DESK TECHNICIAN LOCATION: Rockville, MD HELP DESK TECHNICIAN SHIFT: 9:00am - 5:00pm EST Monday ...

C3EL

Senior Help Desk Manager

Honolulu, HI

Ensure compliance with DoD and organizational cybersecurity policies and procedures. * Develop and maintain Help Desk documentation, knowledge base entries, and performance metrics. Minimum ...

Horizon3.ai

Global Help Desk Manager

Get to Know Us Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission ... Develop and maintain help desk workflows, knowledge base content, runbooks, and support ...

Cross Link Consulting

HELP DESK LEAD

North Augusta, SC · On-site

$40K - $50K/yr

HELP DESK LEAD Cross Link Consulting Cross Link Consulting of North Augusta, SC is seeking to hire ... We are a Managed Services Provider (MSP) offering IT support, cybersecurity, and strategic ...

AUDI JLR LOTUS BMW MOTO

IT Help Desk 1 Intern

Wilmington, NC

$12.75 - $17.25/hr

IT Help Desk Internship Location: On-site | Cape Fear Moto Group Reports To: IT & Information ... Cybersecurity fundamentals and best practices * How technology directly impacts sales, service, and ...

Cross Link Consulting

HELP DESK LEAD

North Augusta, SC

$40K - $50K/yr

HELP DESK LEAD Cross Link Consulting Cross Link Consulting of North Augusta, SC is seeking to hire ... We are a Managed Services Provider (MSP) offering IT support, cybersecurity, and strategic ...

AUDI JLR LOTUS BMW MOTO

IT Help Desk 1 Intern

Wilmington, NC · On-site

$12.75 - $17.25/hr

IT Help Desk Internship Location: On-site | Cape Fear Moto Group Reports To: IT & Information ... Cybersecurity fundamentals and best practices * How technology directly impacts sales, service, and ...

Cross Link Consulting

HELP DESK LEAD

North Augusta, SC · On-site

$40K - $50K/yr

HELP DESK LEAD Cross Link Consulting Cross Link Consulting of North Augusta, SC is seeking to hire ... We are a Managed Services Provider (MSP) offering IT support, cybersecurity, and strategic ...

CITIZENS STATE BANK

Help Desk Technician

Somerville, TX · On-site

$24.25 - $36.37/hr

Associate or bachelor's degree in information technology, computer science, information systems, cybersecurity, or related field preferred. * Prior help desk, technical support, network support ...

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Internship Cyber Security Help Desk information

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How much do internship cyber security help desk jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for internship cyber security help desk in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Cyber Security Help Desk, and why are they important?

To thrive as an Internship Cyber Security Help Desk, you need a basic understanding of computer networks, operating systems, and cybersecurity principles, often supported by coursework or entry-level certifications like CompTIA Security+. Familiarity with ticketing systems, antivirus software, network monitoring tools, and remote desktop applications is typical for the role. Strong problem-solving abilities, attention to detail, and effective communication skills help interns resolve issues efficiently and support end-users. These skills and qualities are crucial for maintaining organizational security, providing timely technical support, and building a foundation for a career in cybersecurity.

What does an Internship Cyber Security Help Desk role involve?

An Internship Cyber Security Help Desk position typically involves assisting with the identification, troubleshooting, and resolution of security-related issues within an organization. Interns in this role help monitor networks for security threats, respond to incidents, and provide support to users experiencing security concerns such as phishing or malware. They also learn about cybersecurity policies, tools, and best practices, gaining hands-on experience while supporting the IT security team. This role is ideal for those looking to start a career in cybersecurity, as it provides foundational knowledge and exposure to real-world security challenges.

What types of tasks and responsibilities can I expect as an intern on a Cyber Security Help Desk team?

As an intern on a Cyber Security Help Desk team, you can expect to assist with responding to security-related support requests, troubleshooting user issues related to access, malware, and phishing attempts, and escalating more complex incidents to senior analysts. You'll likely help monitor security tools and alerts, document incident reports, and support end-users in following security best practices. This role offers valuable hands-on experience in real-time threat response and provides an opportunity to learn from experienced cybersecurity professionals within a collaborative team environment.

What is the difference between Internship Cyber Security Help Desk vs Cyber Security Analyst Intern?

AspectInternship Cyber Security Help DeskCyber Security Analyst Intern
Required CredentialsBasic IT certifications, knowledge of security fundamentalsRelevant certifications like CompTIA Security+ or CEH, some security coursework
Work EnvironmentHelp desk support, troubleshooting user issues, ticket managementSecurity analysis, monitoring networks, vulnerability assessments
Employer & Industry UsageIT departments, managed service providers, security firmsSecurity teams within organizations, cybersecurity consulting firms
Search & Comparison IntentEntry-level support roles, basic cybersecurity supportSecurity analysis, threat detection, and mitigation roles

Internship Cyber Security Help Desk roles focus on providing technical support, troubleshooting, and assisting with security-related user issues. Cyber Security Analyst Intern positions involve more in-depth security monitoring, analysis, and vulnerability assessment. Both roles serve as entry points into cybersecurity but differ in responsibilities and skill requirements.

What cities are hiring for Internship Cyber Security Help Desk jobs? Cities with the most Internship Cyber Security Help Desk job openings:
What are the most commonly searched types of Cyber Security Help Desk jobs? The most popular types of Cyber Security Help Desk jobs are:
What states have the most Internship Cyber Security Help Desk jobs? States with the most job openings for Internship Cyber Security Help Desk jobs include:
Internship Cyber Security Help Desk jobs near you
Help Desk Coordinator

Help Desk Coordinator

vTech Solution

Trenton, NJ • On-site

Contractor

Posted 6 days ago

Job description

Job Title: Help Desk Coordinator
Location: Hybrid (Trenton, NJ)
Job Type: Contract – 4 Months (Possibility of extension)
Interview: Video

Job Description:
Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred.

SUMMARY:
The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand. They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven environment and have the ability to organize, prioritize, and meet established deadlines. The analyst will adhere to established Help Desk IT policies, procedures and standards and ensure conformance with information systems goals and procedures.
Qualifications and Skills Desired:
• Microsoft Windows 10
• Knowledge of Microsoft Windows Server, Active Directory, and Office 365 – training on mainframe systems will be provided.
• Experience using Microsoft Excel, Word and Visio
• Must have good clear communication skills
Responsibilities:
• Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications.
• Maintain a working knowledge of Help Desk and IT Operations procedures.
• Log all incoming problems and requests and actions taken to resolve them.
• Provide first response help desk support to all customers and users.
• Provide assistance in the areas of site support, and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests.
• Provide support for business applications.
• Provide follow-up status to end-users in accordance with specified support policies and procedures.
• Ensure closed problems are adequately documented.


vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of services including cloud computing, managed network security, and cybersecurity. Their primary focus is on providing human-centered IT solutions for government and business sectors, including federal, state, local, and education (SLED) groups, as well as commercial organizations.

vTech Solution offers services such as:

  • Managed Security Services: Implementing zero-trust security frameworks to prevent cyber threats in real-time.
  • Multi-cloud Management Services: Helping businesses digitally transform with smart cloud technologies.
  • Infrastructure Managed Services: Creating resilient and secure infrastructure management.
  • Professional Services: Providing expertise for mission-critical programs.
  • Productivity and Communications: Ensuring secure and confident business connectivity from anywhere
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About vTech Solution

Sourced by ZipRecruiter

vTech is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Managed Network Security.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Washington, DC, US

Year founded

2006

Social media

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