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Seasonal Cyber Security Help Desk Jobs (NOW HIRING)

Helm Point Solutions

Help Desk Specialist

Columbia, MD · On-site

Help Desk Specialist Ft. Meade Area, MD • Government/Military Clearance Required: TS/SCI with ... Set the Standard in Cybersecurity. Helm Point Solutions is a woman-owned cybersecurity and physical ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

Cybersecurity & Compliance * Ensure Help Desk staff follow cybersecurity policies. * Support internal and external audits. * Partner with Information Security to maintain compliance. Asset & Endpoint ...

New Hope

Help Desk Support Technician

Rock Hill, SC · On-site

$16.75 - $22.75/hr

The Help Desk Technician serves as the first point of contact for employees seeking technical ... Maintain and optimize server, network, cloud, and cybersecurity environments. * Administer ...

New Hope

Help Desk Support Technician

Rock Hill, SC · On-site

$16.75 - $22.75/hr

The Help Desk Technician serves as the first point of contact for employees seeking technical ... Maintain and optimize server, network, cloud, and cybersecurity environments. * Administer ...

SecuriGence

Help Desk Specialist

Hurlburt Field, FL · On-site

Escalate complex technical issues to system administrators, cybersecurity personnel, software ... Monitor help desk queues and ensure timely follow-up with customers. * Assist with software ...

Barbaricum

Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for TRADOC G2 ... DoD cybersecurity protocols. This role requires at least three (3) years of experience in ...

vTech Solution

Help Desk Coordinator

Trenton, NJ · On-site

Job Title: Help Desk Coordinator Location: Hybrid (Trenton, NJ) Job Type: Contract - 4 Months ... network security , and cybersecurity . Their primary focus is on providing human-centered ...

Arena Technical Resources

Help Desk Analyst

Quantico, VA · On-site

$25 - $30/hr

Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance ... Cybersecurity, or related technical field (or equivalent experience). ATR is an Equal Opportunity ...

C3EL

Senior Help Desk Manager

Honolulu, HI · On-site

Ensure compliance with DoD and organizational cybersecurity policies and procedures. * Develop and maintain Help Desk documentation, knowledge base entries, and performance metrics. Minimum ...

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

A basic understanding of Cybersecurity technologies (MFA, DUO, MDM, etc.) * Meet SLA's, KPI's and ... HELP DESK TECHNICIAN LOCATION: Rockville, MD HELP DESK TECHNICIAN SHIFT: 9:00am - 5:00pm EST Monday ...

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All JobsCyber Security Help Desk JobsSeasonal Cyber Security Help Desk Jobs

Seasonal Cyber Security Help Desk information

See salary details

$43K

$99.4K

$150K

How much do seasonal cyber security help desk jobs pay per year?

As of Aug 3, 2026, the average yearly pay for seasonal cyber security help desk in the United States is $99,400.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $115,500.00 per year, depending on experience, location, and employer.

What is a Seasonal Cyber Security Help Desk?

A Seasonal Cyber Security Help Desk is a temporary support role focused on assisting users with cybersecurity-related issues during peak periods, such as holidays or major events. These professionals help monitor threats, respond to security incidents, and provide guidance on safe computing practices. They serve as a first point of contact for employees or customers experiencing security concerns, ensuring rapid response and escalation when needed. The role requires a combination of technical knowledge, communication skills, and awareness of current cyber threats.

What are some common challenges faced by Seasonal Cyber Security Help Desk professionals, and how can they be addressed?

Seasonal Cyber Security Help Desk professionals often face the challenge of quickly adapting to an influx of tickets during peak periods, which may include handling complex security incidents from users with varying technical backgrounds. To address these challenges, it’s important to stay organized, prioritize issues based on severity, and leverage available knowledge bases and escalation procedures. Collaboration with full-time security staff and engaging in ongoing communication with end-users can also help resolve issues efficiently. Proactivity in learning about the organization’s security protocols and regularly reviewing updates will further enhance your effectiveness in this fast-paced role.

What is the difference between Seasonal Cyber Security Help Desk vs Cyber Security Analyst?

AspectSeasonal Cyber Security Help DeskCyber Security Analyst
CertificationsCompTIA Security+, A+CompTIA Security+, CISSP, CEH
Work EnvironmentHelp desk, support centers, temporary rolesSecurity teams, corporate offices, ongoing projects
Employer UsageSeasonal or temporary cybersecurity support rolesFull-time security analysis and monitoring

Seasonal Cyber Security Help Desk roles focus on providing temporary support, troubleshooting, and user assistance during specific periods, often requiring basic certifications. Cyber Security Analysts handle ongoing security monitoring, threat analysis, and strategic security planning, typically requiring advanced certifications and full-time commitment. The roles differ mainly in duration, responsibilities, and certification requirements, with the Help Desk serving as an entry point or support role, and Analysts working on comprehensive security strategies.

What are the key skills and qualifications needed to thrive as a Seasonal Cyber Security Help Desk professional, and why are they important?

To thrive as a Seasonal Cyber Security Help Desk professional, you need a foundational knowledge of information security principles, troubleshooting skills, and familiarity with operating systems, typically supported by a relevant certification like CompTIA Security+ or equivalent experience. Competence in using ticketing systems, remote desktop tools, and security monitoring platforms is often required. Strong communication, problem-solving abilities, and a customer-focused attitude distinguish top performers in this role. These skills and qualities are critical for efficiently resolving security incidents and supporting users, helping organizations maintain a strong security posture during peak periods.
What cities are hiring for Seasonal Cyber Security Help Desk jobs? Cities with the most Seasonal Cyber Security Help Desk job openings:
What are the most commonly searched types of Cyber Security Help Desk jobs? The most popular types of Cyber Security Help Desk jobs are:
Seasonal Cyber Security Help Desk jobs near you

Help Desk Specialist

Helm Point Solutions

Columbia, MD

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

Job description

Help Desk Specialist
Ft. Meade Area, MD · Government/Military
Clearance Required: TS/SCI with Polygraph
Full-Time | Fully Funded | $81K–$85K 

Secure the Mission. Set the Standard in Cybersecurity.

Helm Point Solutions is a woman-owned cybersecurity and physical security firm supporting the nation’s most critical systems and infrastructure. We’re seeking Help Desk Specialists to support a program in the Ft. Meade area.

What You’ll Do
As a Help Desk Specialist, you will:

  • Provide service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large community of users.
  • Provide health and status monitoring and taking appropriate measures when a service outage occurs.
  • Utilize SOPs to perform basic troubleshooting steps to identify the problem, then restart service and /or servers to resolve the issue.
  • Document and communicate outage information to coworkers and customers.
  • Provide tier 1 response to customer service requests received via phone, email, chat and tickets.
  • Document all communications in a ServiceNow ticket system, escalate tickets as needed
  • Provide basic instructions on how to use services to both external and internal customer.
  • Troubleshoot customer accounts and users' ability to logon to the collaboration environment

What You Bring
Required Qualifications:

  • TS/SCI with Polygraph 
  • Four (4) years Help Desk experience with an Associate's degree. In lieu of experience, a Bachelor's Degree may be substituted.
  • Compliance with DoD 8570.01-M with a minimum certification of IAT Level I (SEC+, CCNA, A+, Net+)

Why You’ll Love Working Here
At Helm Point, you’re more than a seat — you’re a key mission partner. We offer:

  • A supportive leadership team that listens and invests in your growth
  • A collaborative, security-cleared team passionate about mission success
  • Career advancement opportunities with a rapidly growing company

Our Benefits

  • CareFirst Gold Medical, Dental, Vision
  • 401(k) with Company Match
  • Profit Sharing & Performance Bonuses
  • Annual Education & Training Allowance
  • Leave Buy-Back Program
  • Community Engagement Opportunities
  • Flexible work environment and career growth support

Next Steps
We are actively hiring and may use this job listing to fill multiple positions. If you're passionate about cybersecurity and ready to contribute to a high-impact mission, apply today or email your resume to recruiting@helmpoint.com for a confidential conversation.

Helm Point Solutions, Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, protected veteran status, or other non-merit factor.