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Volunteer Cyber Security Help Desk Jobs (NOW HIRING)

American Operations Corporation

Help Desk Lead

Montgomery, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Cybersecurity personnel, and Independent Test Teams to ensure Help Desk deficiencies, recurring ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...

American Operations Corporation

Help Desk Lead

Montgomery, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Cybersecurity personnel, and Independent Test Teams to ensure Help Desk deficiencies, recurring ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...

American Operations Corp.

Help Desk Lead

Montgomery, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Cybersecurity personnel, and Independent Test Teams to ensure Help Desk deficiencies, recurring ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...

American Operations Corporation

Help Desk Lead

Montgomery, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Cybersecurity personnel, and Independent Test Teams to ensure Help Desk deficiencies, recurring ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A basic understanding of Cybersecurity technologies (MFA, DUO, MDM, etc.) * Meet SLA's, KPI's and ... Life Insurance * Voluntary Long Term Disability * PTO * Paid Holidays * 401(k) * Employee ...

Helm Point Solutions

Help Desk Specialist

Columbia, MD · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Help Desk Specialist Ft. Meade Area, MD • Government/Military Clearance Required: TS/SCI with ... Set the Standard in Cybersecurity. Helm Point Solutions is a woman-owned cybersecurity and physical ...

Helm Point Solutions

Help Desk Specialist

Columbia, MD

  • Medical

  • Dental

  • Vision

  • Retirement

Help Desk Specialist Ft. Meade Area, MD · Government/Military Clearance Required: TS/SCI with ... Set the Standard in Cybersecurity. Helm Point Solutions is a woman-owned cybersecurity and physical ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A basic understanding of Cybersecurity technologies (MFA, DUO, MDM, etc.) * Meet SLA's, KPI's and ... Life Insurance * Voluntary Long Term Disability * PTO * Paid Holidays * 401(k) * Employee ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

  • Medical

  • Dental

  • Retirement

Cybersecurity & Compliance * Ensure Help Desk staff follow cybersecurity policies. * Support internal and external audits. * Partner with Information Security to maintain compliance. Asset & Endpoint ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

  • Medical

  • Dental

  • Retirement

Cybersecurity & Compliance * Ensure Help Desk staff follow cybersecurity policies. * Support internal and external audits. * Partner with Information Security to maintain compliance. Asset & Endpoint ...

New Hope

Help Desk Support Technician

Rock Hill, SC · On-site

$16.75 - $22.75/hr

The Help Desk Technician serves as the first point of contact for employees seeking technical ... Maintain and optimize server, network, cloud, and cybersecurity environments. * Administer ...

New Hope

Help Desk Support Technician

Rock Hill, SC · On-site

$16.75 - $22.75/hr

The Help Desk Technician serves as the first point of contact for employees seeking technical ... Maintain and optimize server, network, cloud, and cybersecurity environments. * Administer ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work alongside systems administrators, cybersecurity personnel, and government ... Voluntary benefits include: * Life & AD&D Insurance for employee, spouse, and children * Short-term ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work alongside systems administrators, cybersecurity personnel, and government ... Voluntary benefits include: * Life & AD&D Insurance for employee, spouse, and children * Short-term ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work alongside systems administrators, cybersecurity personnel, and government ... Voluntary benefits include: * Life & AD&D Insurance for employee, spouse, and children * Short-term ...

Barbaricum

Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for TRADOC G2 ... DoD cybersecurity protocols. This role requires at least three (3) years of experience in ...

TEKsystems

Help Desk Role

Kansas City, MO

$34.46/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support enterprise cybersecurity requirements by following established security policies and ... Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term ...

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All JobsVolunteer Cyber Security Help Desk Jobs

Volunteer Cyber Security Help Desk information

See salary details

$45K

$93.2K

$145K

How much do volunteer cyber security help desk jobs pay per year?

As of Aug 13, 2026, the average yearly pay for volunteer cyber security help desk in the United States is $93,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $112,000.00 per year, depending on experience, location, and employer.

What is a volunteer cyber security help desk?

A volunteer cyber security help desk is a service staffed by volunteers who assist individuals or organizations with cybersecurity issues, such as malware removal, password recovery, or security advice. Volunteers typically have knowledge of security tools and protocols and may work in community centers, nonprofits, or online platforms to improve digital safety.

What is the difference between Volunteer Cyber Security Help Desk vs Volunteer IT Support Technician?

AspectVolunteer Cyber Security Help DeskVolunteer IT Support Technician
CertificationsBasic cybersecurity certifications (e.g., CompTIA Security+)General IT certifications (e.g., CompTIA A+)
Work EnvironmentHelp desk, remote or on-site cybersecurity supportHelp desk, hardware/software troubleshooting
Employer & IndustryNonprofits, cybersecurity-focused organizationsVarious industries, general IT support roles
Search & Comparison IntentFocus on cybersecurity-specific volunteer rolesBroader IT support volunteer opportunities

The Volunteer Cyber Security Help Desk primarily involves assisting with cybersecurity issues, requiring basic security certifications and focusing on protecting digital assets. In contrast, Volunteer IT Support Technicians handle general IT troubleshooting, hardware, and software support. Both roles serve nonprofits or organizations needing tech assistance but differ in their technical focus and certifications required.

What cities are hiring for Volunteer Cyber Security Help Desk jobs?

Cities with the most Volunteer Cyber Security Help Desk job openings:

What are the most commonly searched types of Cyber Security Help Desk jobs?

The most popular types of Cyber Security Help Desk jobs are:

What states have the most Volunteer Cyber Security Help Desk jobs?

States with the most job openings for Volunteer Cyber Security Help Desk jobs include:

Volunteer Cyber Security Help Desk jobs near you

Help Desk Lead

American Operations Corporation

Montgomery, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Manages integrated BMx Level I, II, and III Help Desk operations supporting operational sustainment, user support, escalation governance, deficiency management, response-time compliance, and operational reporting activities. The Help Desk Lead governs ticket intake, triage, queue management, escalation coordination, operational communication, and Help Desk metrics tracking across FMxC2, IMDS/IMDS-MSM, FEM, and PAMS.

This role coordinates closely with Product Owners, Scrum Masters, Functional SMEs, DevSecOps personnel, Cybersecurity personnel, and Independent Test Teams to ensure Help Desk deficiencies, recurring incidents, operational pain points, and sustainment trends are integrated into backlog refinement and modernization prioritization activities. The Help Desk Lead also governs CAT I escalation activities, response-time management, operational communication during outages, and sustainment coordination during surge events.

Within BMx, the Help Desk Lead supports mission continuity by ensuring operational issues affecting maintenance scheduling, PMEL operations, calibration visibility, readiness reporting, or logistics workflows are escalated and resolved rapidly

Requirements

Must possess DoD Secret Clearance.

Technical Skills

       ITSM/ticketing systems

       Incident management

       Escalation coordination

       Operational reporting

       Help Desk governance

       Agile sustainment integration

Certifications

Preferred:

       ITIL Foundation

       Security+

Experience

       7+ years Help Desk management.

       Experience supporting enterprise operational systems.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability

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