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Telecommute Cyber Security Help Desk Jobs (NOW HIRING)

Trace Systems

Help Desk Specialist

Washington, DC · On-site

$48K - $51K/yr

Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities ... cybersecurity defenses. This isn't just your ordinary desk job. You'll be at the forefront of ...

GDIT

Help Desk Program Manager

Washington, DC · On-site

$148K - $201K/yr

Our work depends on Help Desk Program Manager joining our team to bring professionalism and ... None Telecommuting Options: Onsite Work Location: USA DC Washington Additional Work Locations:

vTech Solution

Help Desk Analyst

Machias, ME · On-site

$23.75 - $32.50/hr

Help Desk Analyst Duration : 04 months (Possible of extensions) Location : Machias, Maine - 04654 ... network security , and cybersecurity . Their primary focus is on providing human-centered ...

IT TechPros, Inc.

Help Desk Specialist II

Escondido, CA · On-site

$22 - $27/hr

Help Desk II technicians handle escalations from Help Desk I for issues that require greater ... cybersecurity professionals, and participation in projects that deepen your technical skills.

Crowdstaffing

Help Desk Support

Denver, CO

$20.50 - $27.75/hr

... Desk, and Mainframe. Due to the importance of this position, it is expected that a person ... employment with OIT. CYBER SECURITY Contract staff is required to observe the Colorado ...

JCS Solutions LLC

Help Desk Specialist

Arlington, VA · On-site

Job Summary JCS Solutions LLC is seeking a Help Desk Specialist to provide phone and in-person ... JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity ...

Soliel LLC

Help Desk Specialist

Annapolis Junction, MD · On-site

Help Desk Specialist Position Soliel, LLC is an accomplished and innovative Woman Owned Small ... Cybersecurity Resource Desk Ticketing System (CTS). · CTS Responsibilities: o Manage the day-to ...

JCS Solutions LLC

Help Desk Specialist

Arlington, VA · On-site

Job Summary JCS Solutions LLC is seeking a Help Desk Specialist to provide phone and in-person ... JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity ...

Metova Federal

Help Desk Engineer

Annapolis Junction, MD · On-site

$90K - $130K/yr

Successful Help Desk Engineers will be proficient across a wide range of IT and cybersecurity products, tools, architectures, and implementations, utilizing this expertise to document, monitor, and ...

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All JobsTelecommute Cyber Security Help Desk Jobs

Telecommute Cyber Security Help Desk information

See salary details

$60.5K

$144.5K

$192.5K

How much do telecommute cyber security help desk jobs pay per year?

As of Jun 14, 2026, the average yearly pay for telecommute cyber security help desk in the United States is $144,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $121,500.00 and $164,000.00 per year, depending on experience, location, and employer.

What is a Telecommute Cyber Security Help Desk?

A Telecommute Cyber Security Help Desk is a remote support position focused on assisting individuals and organizations with cybersecurity-related issues. Professionals in this role help troubleshoot security incidents, answer questions about safe technology practices, and guide users in resolving threats like malware or phishing. They may also assist with setting up secure systems, resetting passwords, and educating users on cybersecurity policies—all while working from a remote location. This job combines technical troubleshooting skills with a strong understanding of cybersecurity best practices.

What are some common challenges faced by Telecommute Cyber Security Help Desk professionals, and how can they be addressed?

Telecommute Cyber Security Help Desk professionals often encounter challenges such as coordinating with remote teams, maintaining clear communication with end-users, and troubleshooting security incidents without physical access to devices. Establishing strong documentation protocols, leveraging secure remote access tools, and staying up-to-date on cybersecurity best practices can help address these issues. Regular virtual team check-ins and ongoing security training also contribute to smoother workflows and quicker incident resolution.

What is the difference between Telecommute Cyber Security Help Desk vs Telecommute Network Support Specialist?

AspectTelecommute Cyber Security Help DeskTelecommute Network Support Specialist
CertificationsCompTIA Security+, CISSP, or equivalentCompTIA Network+, Cisco CCNA, or equivalent
Work EnvironmentRemote support for security issues, troubleshooting security incidentsRemote or on-site support for network infrastructure and connectivity
Industry UsageIT security firms, corporate security teamsIT service providers, enterprise networks

While both roles involve technical support, the Telecommute Cyber Security Help Desk focuses on security-related issues, incident response, and safeguarding systems remotely. In contrast, the Telecommute Network Support Specialist handles network infrastructure, connectivity, and performance issues. Both roles often require similar certifications and can be performed remotely, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Telecommute Cyber Security Help Desk professional, and why are they important?

To thrive as a Telecommute Cyber Security Help Desk professional, you need a solid understanding of cybersecurity principles, troubleshooting skills, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA Security+ or Cisco CCNA Security are highly valuable. Strong communication, problem-solving abilities, and customer service orientation help you effectively assist users and resolve security issues remotely. These skills are vital for ensuring timely threat mitigation, maintaining secure systems, and providing reliable support in a remote environment.
More about Telecommute Cyber Security Help Desk jobs
What cities are hiring for Telecommute Cyber Security Help Desk jobs? Cities with the most Telecommute Cyber Security Help Desk job openings:
What are the most commonly searched types of Cyber Security Help Desk jobs? The most popular types of Cyber Security Help Desk jobs are:
What states have the most Telecommute Cyber Security Help Desk jobs? States with the most job openings for Telecommute Cyber Security Help Desk jobs include:
Telecommute Cyber Security Help Desk jobs near you
Help Desk Specialist

Help Desk Specialist

Trace Systems

Washington, DC • On-site

$48K - $51K/yr

Full-time

Posted 5 days ago

Job description

Job Overview
Job Title: Help Desk Specialist
Job Location: Naval Research Lab, Washington, DC
Job Responsibilities
Requisition Type: Pipeline effort for anticipation of position coming in near future.
Join our dynamic team at Trace Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal role in supporting the prestigious Naval Research Lab (NRL). As a key member of our team, you'll be entrusted with ensuring the seamless installation, operation, and maintenance of critical data and applications hosted by NRL, all while bolstering cybersecurity defenses.
This isn't just your ordinary desk job. You'll be at the forefront of innovation, building your personal skill sets, tackling diverse challenges and contributing to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak hours from 0600 - 1800 EST Monday through Friday, you'll enjoy a balanced work-life schedule that allows you to thrive both personally and professionally.
Don't miss this opportunity to be part of something extraordinary. Join us at Trace Systems and take your career to new heights while making a real impact in the world of technology and defense. Apply now and let's shape the future together!
This position is compensated on an salary basis. The anticipated annualized compensation range for this role is $48,000 to $51,000, based on a full-time schedule. Actual compensation within this range will be determined based on job-related factors such as experience, skills, and qualifications, in accordance with applicable federal, state, and local laws.
Minimum Qualifications
  • Active, in-scope US Government issued Secret clearance is required (Top Secret/SCI clearance must be obtained and maintained for this position).
  • Due to the nature of the work and US Government requirements,US Citizenship is required.
  • Must meet 8570 IAT II (Sec+) or higher.
  • Minimum of two (2) years of specialized experience and knowledge of hardware, software, information assurance or business analytical support.
  • Experience must include at least two of the following areas: technical and user documentation, end-user training, network support, information assurance or general administrative support.

Education
  • High School Diploma

Trace Systems
Trace Systems, headquartered in Vienna, Virginia, was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide cybersecurity, intelligence, communications, networking and information technology services, systems, and solutions to the United States Department of Defense, Intelligence Community and Department of Homeland Security.
To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading edge company where you can achieve great things while fostering a satisfying and rewarding career progression. Please apply directly through the website at: www.tracesystems.com. #jointracesystems
Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

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