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Fulltime Help Desk Tier Two Jobs in Riverside, CA

Bal Seal Engineering

Help Desk Analyst I

Lake Forest, CA · On-site

$25 - $31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Position Summary The Help Desk Analyst is responsible for providing timely, high-quality technical ... Minimum of 2 years of experience in PC hardware support and repair. * Minimum of 2 years of ...

Connection

Helpdesk Support Technician

Brea, CA · On-site

$29/hr

... * 2-4 years of Help Desk or Desktop Support experience * Experience provisioning and configuring ... Exposure to ticketing systems is a plus Employment Type: FULL_TIME

Connection

Helpdesk Support Technician

Brea, CA · On-site

$29/hr

Deliver excellent customer service while assisting users with technical issues Qualifications * 2-4 years of Help Desk or Desktop Support experience * Experience provisioning and configuring Windows ...

Connection

Helpdesk Support Technician

Brea, CA · On-site

$29/hr

... turn-2" data-turn="assistant"> Help Desk Support Technician Industry: Heavy Civil Construction Location: Brea, CA (100% On-Site) Schedule: Monday-Friday, 8:00 AM-5:00 PM Pay Rate: $29.00/hour ...

Nexaminds

Service Desk L1

Orange, CA

$22 - $30/hr

Orange, CA (On -Site) Qualifications we are looking for: * 2+ years of experience in IT Help Desk, Service Desk, or Technical Support roles * Experience supporting Windows operating systems ...

San Manuel Casino

Service Desk Analyst I

Highland, CA

$20.25 - $27.75/hr

Problem resolution may involve the use of diagnostic and help request tracking tools, as well as ... 2.Prioritizes incidents and service requests according to defined criteria to meet defined SLAs ...

Tech Guardian

Be Seen First

MSP Helpdesk Supervisor

Lake Elsinore, CA · On-site

$70K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lake Elsinore, CA Job Type: Full-Time, Salary Compensation: $70,000 - $85,000 per year plus ... Help improve service desk workflows, ticket handling standards, SOPs, and client communication ...

Zumiez

Solutions Desk Analyst / DC Specialist

Corona, CA · On-site

$21 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title Solutions Desk Analyst / DC Specialist FLSA Status Non-Exempt Reports To Solutions Desk Manager Schedule Full-Time Effective Date July 2026 Location Corona, CA Purpose The Solutions Desk ...

New

Glidewell Dental

Desktop Systems Analyst

Riverside, CA

$27.81 - $34/hr

... Tier 2/3 support, partner with vendors, contribute to change documentation, and help drive ... Provide level 1 support for Service Desk line during off hours. * Helps Coordinators and Desktop ...

Glidewell Dental

Desktop Systems Analyst

Irvine, CA · On-site

$27.81 - $34/hr

... Tier 2/3 support, partner with vendors, contribute to change documentation, and help drive ... Provide level 1 support for Service Desk line during off hours. * Helps Coordinators and Desktop ...

VC3

Onsite Systems Analyst II

Rancho Cucamonga, CA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

In addition to this, the Systems Analyst II serves as an escalation point for our Service Desk and ... or tier 2 scope of support. · Train and educate VC3 clients on technical standards. · ...

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All JobsFulltime Help Desk Tier Two JobsFulltime Help Desk Tier Two Jobs in Riverside, CA

Fulltime Help Desk Tier Two information

See Riverside, CA salary details

$13

$24

$35

How much do fulltime help desk tier two jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for fulltime help desk tier two in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

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Fulltime Help Desk Tier Two jobs near you

Level 1 Help Desk Technician

Onsite Computing, Inc

Corona, CA • On-site

$20 - $26/hr

Full-time

Re-posted 3 days ago

Job description

About Us: Onsite Computing is a leading Managed Service Provider (MSP) in Southern California dedicated to delivering top-notch IT solutions and support to our clients. We pride ourselves on our commitment to excellence and our ability to foster a collaborative and innovative work environment.
Job Summary: As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting for a variety of IT issues. You will work both remotely and on-site, ensuring that our clients receive timely and effective assistance.
Key Responsibilities:
  • Respond to client inquiries via phone, email, and chat in a professional and timely manner.
  • Diagnose and resolve hardware, software, and network issues for clients.
  • Escalate complex issues to Level 2 or Level 3 support as needed.
  • Document all client interactions and troubleshooting steps in the ticketing system.
  • Assist with the setup and configuration of new hardware and software.
  • Provide basic training and guidance to clients on IT-related topics.
  • Monitor and maintain client systems to ensure optimal performance and security.
  • Collaborate with team members to share knowledge and improve processes.

Qualifications:
  • High school diploma or equivalent; Associates degree in IT or related field preferred.
  • 1-2 years of experience in a help desk or technical support role.
  • Strong knowledge of Windows and Mac operating systems.
  • Familiarity with common software applications and networking concepts.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft, AWS) are a plus.

Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Flexible work environment with remote work options.
  • Supportive and collaborative team culture.

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