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Tech Support Jobs in Riverside, CA (NOW HIRING)

IT Support Specialist (Contract) - Irvine, CA (Onsite) Location: Irvine, California (Onsite) Job Type: Contract (40 Hours/Week) Experience Required: 3-5 Years (Candidates with higher relevant ...

Job Title: IT Support Specialist Worksite location: Irvine, CA Working hours: 8am-5pm Duration:12 Months Experience:8-15 Years Client Enterprise IT is scaling rapidly across sites, cloud platforms ...

Job Title: IT Support Specialist Worksite location: Irvine, CA Working hours: 8am-5pm Duration:4 Months Experience:2-4 years Role Summary As an IT Support Specialist, you will provide Tier 1 / Tier 2 ...

We are seeking an IT Support Technician to provide hands-on technical support for both onsite and remote users. This role is responsible for responding to support requests, preparing and deploying ...

The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment. This is a customer facing role providing the first line of ...

IT Support Engineer

Redlands, CA · On-site

$77K - $93K/yr

The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment. This is a customer facing role providing the first line of ...

IT Support Technician

Irvine, CA · Hybrid

$23 - $31.75/hr

Please visit our website for more details: IT Support Technician - The IT Support Technician will manage all aspects of Vega's IT infrastructure, including but not limited to, phone systems, virtual ...

IT Support Technician

Irvine, CA · On-site

$23 - $31.75/hr

Please visit our website for more details: IT Support Technician - The IT Support Technician will manage all aspects of Vega's IT infrastructure, including but not limited to, phone systems, virtual ...

IT Support Specialist Location US-CA-Anaheim # Positions 1 Category Information Technology Position Description At a Glance Legrand has an exciting opportunity for an IT Support Specialist to join ...

IT Support Specialist

Irvine, CA · On-site

$28 - $30/hr

ABOUT THE ROLE The IT Support Specialist is responsible for providing technical support to ensure the smooth and efficient operation of the organization's IT systems. The purpose of this role is to ...

IT Support Supervisor

Anaheim, CA · On-site +1

$80K - $90K/yr

IT Support Supervisor Department: Managed Services Employment Type: Full Time Location: IronOrbit - Remote Compensation: $80,000 - $90,000 / year Description Supervises the day-to-day operations of ...

Stefanini is looking for IT Support Specialist in Rancho Cucamonga, CAFor quick Apply, please reach out to Vipul Bhardwaj - call: / email: Work Hours: M-F (40 hours)Work Location: Rancho Cucamonga ...

IT Support Specialist II

Irvine, CA · On-site

$30 - $36/hr

The IT Support Specialist II provides day-to-day IT support and contributes to maintaining a secure and compliant environment in alignment with NIST SP 800-171, DFARS 252.204-7012, and, where ...

We are currently seeking an Entry-Level IT Support Technician to join our team. In this role, you will be the first point of contact for technical support across both office and manufacturing ...

Amentum is seeking IT Support Technicians to support our DHS customer at their regional CONUS and OCONUS facilities. We are pipelining candidates for future roles in San Bernardino, CA and St. Louis ...

The IT Support Specialist provides comprehensive technical support to company employees, ensuring reliable operation of hardware, software, and network systems. This role serves as the primary point ...

We are currently seeking an Entry-Level IT Support Technician to join our team. In this role, you will be the first point of contact for technical support across both office and manufacturing ...

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Tech Support information

See Riverside, CA salary details

$28.2K

$45.4K

$68.9K

How much do tech support jobs pay per year?

As of Jul 12, 2026, the average yearly pay for tech support in Riverside, CA is $45,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $49,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Tech Support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What are tech support specialists?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What jobs pay 4000 a week without a degree?

Tech support roles typically do not pay $4,000 a week without specialized skills or certifications. High-paying jobs in this field usually require experience, technical knowledge, or certifications such as CompTIA or Cisco. For higher earnings, roles like network administrators or cybersecurity specialists may reach that level with experience, but they often require relevant training or certifications.

What Are the Qualifications to Get a Job in Tech Support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, human tech support specialists are still essential for personalized assistance, complex diagnostics, and customer relationship management. AI tools often complement rather than replace human roles in tech support environments.

What does a tech support job involve?

A tech support job involves assisting users with hardware, software, and network issues, often through phone, email, or chat. It requires troubleshooting skills, knowledge of operating systems and common applications, and may involve documenting problems and solutions. Technical certifications and good communication skills are often beneficial for this role.

What are the key skills and qualifications needed to thrive as a Tech Support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the role of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate clearly, and may hold certifications like CompTIA A+ to ensure effective support in various IT environments.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What are the most commonly searched types of Tech Support jobs in Riverside, CA? The most popular types of Tech Support jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Tech Support jobs? Cities near Riverside, CA with the most Tech Support job openings:
Infographic showing various Tech Support job openings in Riverside, CA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,361 per year, or $21.8 per hour.
IT Support Specialist

$33.65 - $42.31/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Job description

IT Support Specialist
Employment Type: Full-Time
Work Environment: On-Site
Reports To: IT Manager, Infrastructure amp; Services - Commercial
Location: Orange, CA (Southern California)
About the Role
Polymer Concepts Technologies PBY, Inc. is a growing manufacturing enterprise supporting customers across aerospace, defense, medical, and industrial markets. Our companies operate throughout North America and rely on technology to support production, quality, engineering, customer service, and business operations.
We are seeking an experienced IT Support Specialist to join our Information Technology team. This role supports multiple business units and locations, helping ensure employees have reliable access to the systems, tools, and technology they need to succeed.
The IT Support Specialist provides technical support and systems administration across a multi-site manufacturing organization. This position supports desktop environments, servers, networks, cloud-based systems, Microsoft 365, and business applications while working closely with internal stakeholders, vendors, and managed service providers.
This is an excellent opportunity for a technology professional who enjoys troubleshooting complex issues, supporting end users, and gaining exposure to a broad range of infrastructure and cloud technologies.
What You’ll Do
  • Provide end-user support for desktops, laptops, peripherals, and business applications.
  • Troubleshoot and resolve technical issues across multiple locations and business units.
  • Manage helpdesk tickets and prioritize requests based on business needs.
  • Support Windows desktop and server environments.
  • Assist with Active Directory and Group Policy administration.
  • Support Microsoft 365 technologies including Exchange Online, SharePoint, and collaboration tools.
  • Assist with network infrastructure including DNS, DHCP, firewalls, Wi-Fi, routing, and VLANs.
  • Configure and support printers, copiers, and print server environments.
  • Coordinate with vendors and managed service providers to resolve technical issues.
  • Assist with cloud migration and infrastructure improvement projects.
  • Maintain technical documentation, hardware inventories, and support procedures.
  • Provide remote and onsite support to users across multiple locations.
What We’re Looking For
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent practical experience.
  • Three (3) to five (5) years of progressive IT support, desktop support, or systems administration experience.
  • Experience supporting Windows desktop and server environments.
  • Working knowledge of networking fundamentals including DNS, DHCP, routing, firewalls, and VLANs.
  • Experience supporting Microsoft 365 environments.
  • Strong troubleshooting and problem-solving abilities.
  • Excellent communication and customer service skills.
Preferred Experience
  • Experience supporting manufacturing environments.
  • Experience working in regulated industries such as aerospace or defense.
  • Experience with Microsoft Business Central or other ERP platforms.
  • Experience with virtualization technologies such as Hyper-V.
  • Familiarity with Power BI or business reporting tools.
  • Experience supporting engineering or design software.
  • Linux administration experience.
Work Environment
This role supports multiple business units and locations and may require occasional travel to company sites, including Apple Valley and Ontario. Work is primarily performed in an office environment with regular collaboration across finance, operations, and executive leadership teams.
Compensation and Benefits
Polymer Concepts Technologies PBY, Inc. offers a competitive compensation and benefits package designed to support employee well-being and career growth. Benefits include:
  • Competitive base salary and leadership incentive opportunities
  • Comprehensive medical, dental, and vision insurance
  • 401(k) retirement plan with company contribution
  • Paid time off and company holidays
  • Professional development and advancement opportunities
Regulatory Requirements
This position may involve access to export-controlled information subject to the International Traffic in Arms Regulations (ITAR). Applicants must be authorized to work in the United States and meet applicable export control requirements.
Why Join Polymer Concepts Technologies PBY, Inc.?
Polymer Concepts Technologies PBY, Inc. is a leader in advanced elastomeric sealing technologies supporting critical aerospace and defense applications. This role offers the opportunity to lead technical innovation, build engineering capability, and contribute to the development of high-performance aerospace solutions.
Equal Employment Opportunity Statement
Polymer Concepts Technologies PBY, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.