Tech Support Jobs in Riverside, CA (NOW HIRING)

Salary : $52,374.40 - $71,968.00 Annually
Location : San Bernardino, CA
Job Type: Full-time
Job Number: 26-19959-01
Department: Human Services - Information, Technology & Support
Opening Date: 05/23/2026
Closing Date: 6/5/2026 5:00 PM Pacific
The Job
Human Services - Information Technology and Support Division is recruiting for Technology Support Specialist* who will perform a variety of technical, analytical, and administrative duties with minimal supervision in support of departmental and enterprise technology services. Incumbents support business operations using Microsoft M365 technologies and various systems to develop and maintain reports, dashboards, forms, presentations, and documentation in support of departmental initiatives and organizational needs.
Assignments may include supporting reporting and data analysis activities; assisting with inventory tracking, procurement coordination, and reconciliation activities; maintaining records and operational documentation; supporting collaboration and communication platforms; facilitating training support; and providing technical and customer assistance to staff and departments.
Positions may also assist with workflow support activities, organizational reporting, process coordination, and technology modernization efforts while interacting with technical, administrative, and professional staff across multiple departments.
*Official job title: IT Technical Assistant II; for a more comprehensive listing of job duties for this classification, please refer to the IT Technical Assistant II job description.
EXCELLENT BENEFITS!
To review the job-specific benefits, refer to:
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Prior to appointment, applicants must undergo a background check, which includes fingerprinting and a medical exam.
Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States.
Minimum Requirements
Candidates must meet the Experience and Education requirement in order to qualify.
REQUIRED EXPERIENCE: Three (3) years of full-time equivalent professional experience performing technical, analytical, administrative, or business support functions utilizing Microsoft M365 technologies, reporting systems, collaboration platforms, or related business applications.
Qualifying experience should demonstrate responsibilities related to one or more of the following:

• Reporting and data analysis
• Dashboard development or operational reporting
• Advanced documentation development
• Microsoft M365 collaboration technologies
• Inventory tracking or asset coordination
• Procurement or administrative technology support
• Customer or end-user support
• Training support or communication coordination
• Business process or organizational support activities

Experience must be clearly detailed in the Work Experience section of the application.
-AND-
REQUIRED EDUCATION: Fifteen (15) semester (23 quarter) units from an accredited college or university in Computer Sciences, Business/Public Administration, or a closely related field. A list of coursework is required unless you possess an Associate's Degree or higher in a qualifying field.
Education Substitution: One (1) additional year of qualifying experience may substitute for the required education.
Desired Qualifications
The ideal candidate may possess experience related to:

• Microsoft M365 cloud-based collaboration technologies
• Power BI dashboard development and reporting
• Data collection, analysis, and visualization
• Executive summaries and organizational reporting
• Advanced documentation development and technical writing
• SharePoint administration and collaboration platforms
• Workflow automation and process improvement
• Inventory tracking and asset management
• IT purchasing, procurement coordination, and reconciliation activities
• SAP or related enterprise systems
• Artificial Intelligence tools such as ChatGPT or Microsoft Copilot
• AI-assisted productivity, reporting, and research
• Accessibility and ADA compliance support
• Training facilitation and end-user support
• Website, intranet, or digital content management
• Strong organizational, analytical, and communication skills

Selection Process
Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.
Application Procedure:
Please complete and submit the online employment application and supplemental questionnaire for consideration by 5:00 PM PST, FRIDAY, JUNE 5, 2026. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
If you need technical assistance, follow this link to or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.
ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the within one week of the recruitment filing deadline.
Veterans' Preference:
Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the
For more important details,
Technical & Inspection Unit
San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
Please review the appropriate * for more information
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the for more detailed information.
*Retirement benefits subject to change.
01
PLEASE READ THE BELOW STATEMENT
Instructions: The information provided on your application and in your responses to the following Supplemental Questionnaire will be used to determine if you meet the minimum requirements for this position, as well as in a competitive evaluation of qualifications. It is in your best interest to be as thorough as possible in your responses. Applicants will not be able to update their application materials or answers to the questionnaire once the application has been submitted. Note: Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application.

• I have read and understand the above statement.

02
Coursework List: A list of coursework is required unless you possess an Associate's Degree or higher in one of the following subjects: Computer Sciences, Business/Public Administration, or a closely related field. Applicants who do not possess a qualifying degree, but have equivalent coursework, must attach an electronic copy of transcripts or a list of coursework, or the application will be disqualified.List your completed coursework and be sure to include the following:

Course Title

Course Number

School

Number of UnitsIndicate if units are semester or quarter. Only list courses required or related to the position. If you possess an Associate's Degree or higher, indicate below your degree (i.e. AS, BS, etc.) and major (i.e. Computer Science)If none, indicate "N/A."

03
Microsoft M365 Experience: Describe your level of experience (beginner, intermediate, advanced, expert) using Microsoft M365 cloud-based collaboration and productivity technologies in a professional environment. Power BI, PowerApps, Workflow automation, SharePoint, Microsoft Teams, Planner, Forms, Lists, Outlook, Bookings, and OneNote. In your response, include months of experience using each program, the types of operational support, reporting activities, workflows, automation solutions, or business processes you supported. Be sure the employer name, job title, and length of experience is also included.
Sample Response: "SharePoint; Advanced (48 months) Managed and maintained departmental SharePoint sites, document libraries, permissions, and collaboration pages. Supported file management, records organization, workflow integration, and internal communication tools for multiple divisions.. Employer: San Bernardino County, Senior Office Specialist, April 2022 to Present.
If no experience, indicate "N/A."Failure to submit all requested information may result in disqualification or adversely affect the evaluation of your application.
04
Documentation & Communication: Describe your experience preparing professional memorandums and correspondence, technical documentation, standard operating procedures, business process documentation, status updates and operational reporting, training materials or instructional documentation. In your response, include the intended audience and the types of systems, projects, or operational activities supported. Be sure to also list the name of your employer where the experience was gained, and the dates of employment. If no experience, indicate "N/A."
05
Artificial Intelligence & Emerging Technologies: Describe your experience using Artificial Intelligence tools such as ChatGPT, Microsoft Copilot, or similar technologies in a professional environment. Include examples related to AI-assisted productivity, reporting and documentation support, process improvement and automation, workflow optimization, research or analytical assistance, operational efficiency improvements. Describe how the technologies were utilized beyond basic or personal use. If no experience, indicate "N/A."
06
Procurement Coordination, Asset Management & Administrative Support: Describe your experience related to asset tracking and inventory management, IT purchases and procurement coordination, vendor communication and coordination, budget-related support activities, hardware and software lifecycle tracking, licensing coordination or renewals, SAP or related enterprise systems, administrative technology support activities. In your response, include the types of technology, systems, purchasing activities, or operational support functions performed. Be sure to also list the name of your employer where the experience was gained, and dates of employment. If no experience, indicate "N/A."
07
Training & Customer Support: Describe your experience related to facilitating training sessions, developing training materials, end-user support and communication, technology adoption support, supporting operational or system changes. In your response, include the topics presented, audience supported, and training methods utilized. If no experience, indicate "N/A."
08
Business Intelligence, Reporting & Analytics: Describe your experience related to dashboard development and reporting, data collection and analysis, executive summaries and department overviews, data visualization and analytics, performance metrics and operational reporting, presentation development, and reporting for executive or leadership review. In your response include examples of reports, dashboards, summaries, analytics, or presentations you developed and describe how the information supported operational or leadership decisions. Be sure to also list the name of your employer where the experience was gained, and dates of employment.
If no experience, indicate "N/A."
09
Accessibility & ADA Compliance: Describe your experience related to ADA compliance and accessibility standards, Document remediation, Accessible document and web content creation, Accessibility best practices and compliance support. In your response, include any accessibility tools, standards, remediation activities, or compliance initiatives you supported. If no experience, indicate "N/A."
10
Special Skills: Indicate the areas in which you possess professional experience. Select all that apply.

• Power BI dashboard development
• PowerApps or workflow automation
• SharePoint administration/support
• Microsoft Teams collaboration support
• Data analytics and reporting
• Executive summaries and operational reporting
• Asset tracking and inventory management
• IT purchasing and procurement coordination
• Vendor coordination and licensing support
• SAP or enterprise system support
• Artificial Intelligence tools (ChatGPT, Copilot, etc.)
• AI-a...