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Tech Support Jobs in Riverside, CA (NOW HIRING)

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IT Support Specialist

San Dimas, CA · On-site

$27 - $35/hr

IT Support Specialist We are an IT support firm seeking an experienced IT support specialist to work full-time in San Dimas, CA. Responsibilities will include: *Administration and troubleshooting of ...

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IT Support Engineer

Irvine, CA · On-site

$52K - $62K/yr

IT Support Engineer I/II (On-Site) Company: Integration Technologies Location: Irvine, CA (100% On-Site -- this is not a remote or hybrid role) Employment Type: Full-Time Reports To: IT Manager / ...

Job Title: IT Support Specialist Worksite location: Irvine, CA Working hours: 8am-5pm Duration:12 Months Experience:8-15 Years Client Enterprise IT is scaling rapidly across sites, cloud platforms ...

Job Title: IT Support Specialist Worksite location: Irvine, CA Working hours: 8am-5pm Duration:4 Months Experience:2-4 years Role Summary As an IT Support Specialist, you will provide Tier 1 / Tier 2 ...

Technology Support Specialist Location: Irvine, CA Duration: Contract - 2-3 months with possible extension We are seeking a Technology Support Specialist I to join our dynamic team. The ideal ...

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

We are seeking a motivated IT Support Technician to join our team. In this role, you will provide first-line technical support across office and manufacturing environments, helping employees maintain ...

IT Support Technician

Irvine, CA · Hybrid

$23 - $31.75/hr

Please visit our website for more details: IT Support Technician - The IT Support Technician will manage all aspects of Vega's IT infrastructure, including but not limited to, phone systems, virtual ...

IT Support Analyst

Irvine, CA · On-site

$75K - $93K/yr

We are seeking a hands-on, proactive IT Support Analyst to join our team. This role covers a broad range of responsibilities--from software and hardware support to onboarding, asset tracking, and ...

IT Support Technician

Irvine, CA · On-site

$23 - $31.75/hr

Please visit our website for more details: IT Support Technician - The IT Support Technician will manage all aspects of Vega's IT infrastructure, including but not limited to, phone systems, virtual ...

IT Support Analyst

Irvine, CA · On-site

$75K - $93K/yr

We are seeking a hands-on, proactive IT Support Analyst to join our team. This role covers a broad range of responsibilities-from software and hardware support to onboarding, asset tracking, and ...

IT Support Analyst

Irvine, CA · On-site

$75K - $93K/yr

We are seeking a hands-on, proactive IT Support Analyst to join our team. This role covers a broad range of responsibilities-from software and hardware support to onboarding, asset tracking, and ...

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

We are seeking a motivated IT Support Technician to join our team. In this role, you will provide first-line technical support across office and manufacturing environments, helping employees maintain ...

IT Support Specialist II

Irvine, CA · On-site

$30 - $36/hr

The IT Support Specialist II provides day-to-day IT support and contributes to maintaining a secure and compliant environment in alignment with NIST SP 800-171, DFARS 252.204-7012, and, where ...

IT Support Supervisor

Anaheim, CA · On-site +1

$80K - $90K/yr

IT Support Supervisor Department: Managed Services Employment Type: Full Time Location: IronOrbit - Remote Compensation: $80,000 - $90,000 / year Description Supervises the day-to-day operations of ...

IT Support Specialist

Santa Ana, CA · On-site

$21.65 - $33.99/hr

To thrive as an IT Support Specialist, you are a proactive problem-solver who enjoys helping people and delivering exceptional technical support across a dynamic business environment. You excel at ...

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Tech Support information

See Riverside, CA salary details

$28.2K

$45.4K

$68.9K

How much do tech support jobs pay per year?

As of Aug 12, 2026, the average yearly pay for tech support in Riverside, CA is $45,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $49,000.00 per year, depending on experience, location, and employer.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate solutions clearly, and may work in help desks or support centers, sometimes requiring certifications like CompTIA A+.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What are the most commonly searched types of Tech Support jobs in Riverside, CA? The most popular types of Tech Support jobs in Riverside, CA are:
What are popular job titles related to Tech Support jobs in Riverside, CA? For Tech Support jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Tech Support jobs in Riverside, CA look for? The top searched job categories for Tech Support jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Tech Support jobs? Cities near Riverside, CA with the most Tech Support job openings:
Infographic showing various Tech Support job openings in Riverside, CA as of August 2026, with employment types broken down into 69% Full Time, 15% Part Time, 1% Temporary, and 15% Contract. Highlights an 97% In-person, 2% Hybrid, and 1% Remote job distribution, with an average salary of $45,361 per year, or $21.8 per hour.

IT Support Specialist

Charter Tech Services

San Dimas, CA • On-site

$27 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

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Job description

IT Support Specialist


Job description:
We are an IT support firm seeking an experienced IT support specialist to work full-time in San Dimas, CA.

Responsibilities will include:

*Administration and troubleshooting of Windows-based devices
*Administration of Microsoft 365
*Administration of a large Google-based environment including Google Workspace and Chromebooks
*Administration of Apple MAC and iOS devices
*Be able to provide training/assistance for end users
*Be able to manage user accounts and policies across multiple systems (Entra AD, Google Workspace, LoB-specific)
*Managing and responding to tickets via ZenDesk

More about the job:
This job is located onsite at our clients office in San Dimas. The client is a distance learning public charter school serving grades K-12. You will work within in a team of IT professionals that are responsible for the clients entire Technology department. Your day will be spent at a single location. The general schedule is M-F ~8:00am to 4:30pm with a 30 minute lunch. After-hours and weekend work rarely occurs but is sometimes necessary. This position reports to an onsite manager.


Qualifications:
People skills: this is the number one requirement. You must have excellent communication and inter-personal skills.

Experience: 2+ yrs of experience supporting users in a helpdesk role is required.

Polish: you must present yourself very well. You will be representing our company and on-site with our client every day. Please be able to write and speak clearly and concisely.

Initiative: you must be a self-starter that is capable of managing a task list and be able to identify new items that need to be completed.

Multitasker: you will be required to track multiple items at once (tickets, projects, etc.). Please be comfortable switching gears as necessary.

Other: This is an organization that works with children and as such you will be required to pass a background check and must have a clean record with no criminal history, no DUIs, no misdemeanors, no exceptions. Occasionally, you may be required to lift up to 50 pounds.

Bonus: Experience working in an education environment; industry standard IT certifications (A+, N+, Microsoft-based, etc.)

Company Description

Charter Tech Services is a fast growing IT firm founded in San Diego 15 years ago. We service private sector and public sector clients.