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Tech Support Jobs in Riverside, CA (NOW HIRING)

Virgin Galactic, Inc.

IT Support Specialist I

Tustin, CA · On-site

$49K - $69K/yr

As a key member of Virgin Galactic's IT team, the IT Support Specialist will deliver high-quality technical support to a dynamic, fast-paced organization. This role is responsible for troubleshooting ...

MetroSys

Onsite IT Support Technician

Irvine, CA · On-site

$30 - $40/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

MetroSys

Onsite IT Support Technician

Irvine, CA · On-site

$30 - $40/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

Virgin Galactic, Inc.

IT Support Specialist II

Tustin, CA · On-site

$58K - $80K/yr

As a key member of Virgin Galactic's IT team, the IT Support Specialist will deliver high-quality technical support to a dynamic, fast-paced organization. This role is responsible for administering ...

Peraton

IT Support Technician II

Irvine, CA · On-site

$51K - $82K/yr

Responsibilities Peraton is seeking an experienced IT Technical Support Technician to join our team of qualified and diverse professionals. This position will support the City of Irvine & Police ...

Peraton

IT Support Technician II

Irvine, CA · On-site

$23 - $31.75/hr

Responsibilities Peraton is seeking an experienced IT Technical Support Technician to join our team of qualified and diverse professionals. This position will support the City of Irvine & Police ...

Peraton

IT Support Technician II

Irvine, CA · On-site

$23 - $31.75/hr

Responsibilities Peraton is seeking an experienced IT Technical Support Technician to join our team of qualified and diverse professionals. This position will support the City of Irvine & Police ...

iHerb.com

IT Support Specialist I

Moreno Valley, CA

The Information Technology Support Specialist performs analytical, technical, and administrative work in the planning and installation of new and existing networked computing devices and workstations ...

iHerb, LLC

IT Support Specialist I

Perris, CA · On-site

The Information Technology Support Specialist performs analytical, technical, and administrative work in the planning and installation of new and existing networked computing devices and workstations ...

iHerb.com

IT Support Specialist I

Perris, CA · On-site

The Information Technology Support Specialist performs analytical, technical, and administrative work in the planning and installation of new and existing networked computing devices and workstations ...

Fluxergy

Senior IT Support Specialist

Irvine, CA · On-site

About the Role As a Senior IT Support Specialist at Fluxergy, you will serve as the primary escalation point for complex, ambiguous, or business-critical technical issues that Tier 1 support cannot ...

Fluxergy

Senior IT Support Specialist

Irvine, CA · On-site

About the Role As a Senior IT Support Specialist at Fluxergy, you will serve as the primary escalation point for complex, ambiguous, or business-critical technical issues that Tier 1 support cannot ...

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Showing results 41-60

All JobsTech Support JobsTech Support Jobs in Riverside, CA

Tech Support information

See Riverside, CA salary details

$28.2K

$45.4K

$68.9K

How much do tech support jobs pay per year?

As of Sep 2, 2026, the average yearly pay for tech support in Riverside, CA is $45,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $49,000.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Riverside, CA?

The most popular types of Tech Support jobs in Riverside, CA are:

What are popular job titles related to Tech Support jobs in Riverside, CA?

For Tech Support jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Riverside, CA look for?

The top searched job categories for Tech Support jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Tech Support jobs?

Cities near Riverside, CA with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Riverside, CA as of August 2026, with employment types broken down into 78% Full Time, 7% Part Time, 1% Temporary, and 14% Contract. Highlights an 94% In-person, 5% Hybrid, and 1% Remote job distribution, with an average salary of $45,361 per year, or $21.8 per hour.

IT Support Specialist I

Virgin Galactic, Inc.

Tustin, CA • On-site

$49K - $69K/yr

Full-time

Posted 27 days ago

Virgin Galactic rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

68th of 72 rated aerospace companies

Job description

If you are looking for a challenging opportunity that will ignite your passion for designing cool and innovative products, are exceptionally creative, are a great problem solver and can make things happen - apply today!
As a key member of Virgin Galactic's IT team, the IT Support Specialist will deliver high-quality technical support to a dynamic, fast-paced organization. This role is responsible for troubleshooting Microsoft 365 environments, provisioning and supporting Windows and macOS endpoints, and resolving software and hardware issues both onsite and remotely. The position requires a proactive, customer-focused professional who can diagnose and resolve common technical problems using documented procedures, with support from senior team members, while maintaining strong response times and user satisfaction. The ideal candidate brings familiarity with Active Directory, Office 365, and endpoint imaging, along with excellent communication skills, attention to detail, and the ability to collaborate effectively across all levels of the organization. Support the company strategy by holding ourselves and one another accountable for getting the work done.
Responsibilities
  • Demonstrate a proactive, motivated attitude with a strong passion for IT and customer service
  • Resolve software issues related to Windows 11 and associated applications
  • Assign and troubleshoot remote access solutions both remotely and onsite
  • Maintain fast response times to ensure maximum up time for users and critical systems
  • Configure, deploy, repair, and provide troubleshooting support for hardware and software based on documented procedures or management direction, including:
    • Desktop, laptop, and tablet computers (Windows and macOS)
    • Mobile devices
    • Outlook, Teams, Zoom, OneDrive, and SharePoint
  • Perform Active Directory and Microsoft 365 administrative tasks, including password resets, user profile creation/updates, and group membership changes
  • Provide high-quality support for approved software and hardware by approaching technology from the end-user's perspective and delivering excellent customer service
  • Escalate unresolved or unfamiliar issues to the appropriate internal teams or external support providers, including a summary of troubleshooting steps already taken
  • Follow knowledge base articles and documented procedures, and flag documentation that is outdated or unclear
  • Document resolutions clearly in the ticketing system so issues can be picked up by any team member
  • Effectively utilize and troubleshoot all Microsoft Office 365 applications
  • Support and troubleshoot remote meeting and collaboration tools
  • Work collaboratively to achieve goals and/or complete assigned tasks
  • Adhere to set directions and guidelines from team leader to support collaboration across teams to complete projects
  • Perform additional responsibilities as assigned by the Team Lead, Manager, or Director

Required Skills and Experience
  • Minimum 1 year of IT support experience (or equivalent education/internship experience), ideally supporting a company size of 500+ employees
  • Willingness to learn new processes and technologies
  • Ability to work in a fast-paced environment
  • Understands the importance of confidentiality
  • Attention to detail
  • Ability to analyse and solve routine problems, with sound judgment about when to escalate
  • Strong interpersonal and communication skills and the ability to interact effectively with all levels in the organization
  • Familiarity with the following software and hardware: Active Directory and Microsoft 365
  • Previous experience with ticketing systems
  • Exposure to endpoint imaging/deployment tools (e.g., Microsoft MECM or similar) preferred
  • Working knowledge of Windows 11, macOS, and Microsoft 365 applications
  • Create a high level of user satisfaction through accurate and timely follow-up & strong technical skills
  • Must demonstrate organizational and time management skills
  • Ability to communicate in a manner that is timely, respectful, and open to other ideas
  • Demonstrate willingness to adjust thinking and behaviour

*The Employer retains the right to change or assign other duties to this position.
Physical and/or Additional Requirements
  • Must be able to work flexible hours outside of normal business hours
  • Be part of on call rotation
  • Must be able to sit or stand for extended periods
  • Must be able to stoop, bend, crawl, and being able to maneuver in tight spaces
  • Ability to routinely lift 20-30 lbs. and occasionally lift and move 40 lbs (unassisted)

#LI-RC1
The annual U.S. base salary range for this full-time position is $49,920.00-$69,160.00. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit https://vgcareers.virgingalactic.com/global/en/benefits
Who We Are
Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles .
Export Requirements
To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here .
EEO Statement
Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status.
Drug Free Workplace
Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing.
Phoenix Employment Requirements
For individuals seeking employment at our Phoenix Mesa Gateway Airport facility, employment is contingent upon you obtaining and maintaining a TSA authorized security badge. This includes initial and annual mandatory background checks that are governed by TSA, and conducted by the Phoenix Mesa Gateway Airport badging office.

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