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Tech Support Jobs in Pasadena, CA (NOW HIRING)

Bioharmonic Technologies

Tech Support

Beverly Hills, CA · On-site

$43K - $53K/yr

Based in the heart of Beverly Hills, our team is constantly pushing the boundaries of what is possible in the tech space, and we are looking for a reliable Tech Support specialist to keep our systems ...

Bioharmonic Technologies

Tech Support

Beverly Hills, CA · On-site

$43K - $53K/yr

Based in the heart of Beverly Hills, our team is constantly pushing the boundaries of what is possible in the tech space, and we are looking for a reliable Tech Support specialist to keep our systems ...

Charter Tech Services

Be Seen First

IT Support Specialist

San Dimas, CA · On-site

$27 - $35/hr

IT Support Specialist We are an IT support firm seeking an experienced IT support specialist to work full-time in San Dimas, CA. Responsibilities will include: *Administration and troubleshooting of ...

Oxford Road

IT Support Specialist

Los Angeles, CA · On-site

The Role The IT Support Specialist is the frontline of Oxford Road's internal technology function, responsible for ensuring that employees can work without friction. This role handles day-to-day ...

SpaceX

IT Support Technician

Hawthorne, CA

$38 - $45/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in ...

DMF Lighting

Tech Support Engineer (IT)

Carson, CA · On-site

$70K - $95K/yr

Location: onsite in Carson, CA The Tech Support Engineer is the frontline point of contact for end-user technology support across the organization, serving 250+ employees across US, Taiwan, and ...

SpaceX

IT Support Technician

Hawthorne, CA · On-site

$38 - $45/hr

Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT suppor ...

Tech Solutions LA Inc.

IT Support Technician L1

Lakewood, CA · Remote

$22.75 - $31.25/hr

Overview Tech Solutions is seeking a dependable and self-sufficient IT Support Technician to join our team. This is a part-time, primarily remote position with occasional onsite field work at client ...

WINONICS

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

We are seeking a motivated IT Support Technician to join our team. In this role, you will provide first-line technical support across office and manufacturing environments, helping employees maintain ...

WINONICS

IT Support Specialist

Brea, CA

We are seeking a motivated IT Support Technician to join our team. In this role, you will provide first-line technical support across office and manufacturing environments, helping employees maintain ...

Intuit Dome

IT Support Specialist

Inglewood, CA · On-site

The IT Support Specialist will be responsible for providing technical support to internal employees and event staff ensuring the smooth operation of IT equipment and services. As part of a larger ...

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All JobsTech Support JobsTech Support Jobs in Pasadena, CA

Tech Support information

See Pasadena, CA salary details

$29.5K

$47.4K

$72K

How much do tech support jobs pay per year?

As of Aug 31, 2026, the average yearly pay for tech support in Pasadena, CA is $47,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $51,300.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Pasadena, CA?

The most popular types of Tech Support jobs in Pasadena, CA are:

What are popular job titles related to Tech Support jobs in Pasadena, CA?

For Tech Support jobs in Pasadena, CA, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Pasadena, CA look for?

The top searched job categories for Tech Support jobs in Pasadena, CA are:

What cities near Pasadena, CA are hiring for Tech Support jobs?

Cities near Pasadena, CA with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Pasadena, CA as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,428 per year, or $22.8 per hour.

Tech Support

Bioharmonic Technologies

Beverly Hills, CA • On-site

$43K - $53K/yr

Full-time

Posted 20 days ago

Job description

At Bioharmonic Technologies, we believe that the tools you use should feel like an extension of your own creativity. Based in the heart of Beverly Hills, our team is constantly pushing the boundaries of what is possible in the tech space, and we are looking for a reliable Tech Support specialist to keep our systems running as smoothly as our ideas. This isn't just about resetting passwords or fixing printers; it is about cultivating an environment where every person feels empowered to do their best work without interruption. You will be the go-to person for our office, ensuring that every laptop, monitor, and connection is ready for action. We are an inviting, collaborative group that values patience, kindness, and a proactive mindset. If you enjoy the satisfaction of solving puzzles and taking care of the people around you, you will find a home here. We are looking for someone who can translate technical jargon into human language and who takes genuine pride in being the backbone of a successful, growing office.


Benefits

Work from Home

Flexible Schedule

Career Growth Opportunities


Responsibilities

Provide technical support to customers using BioHarmonic Technologies' VIBE systems, troubleshooting hardware, software, tablet, headphone, and connectivity issues.

Manage customer support requests and maintain accurate records within GoHighLevel (GHL) CRM.

Assist with customer onboarding, product setup, and basic technical guidance via phone, email, and video calls.

Coordinate technical support cases with internal team members and outside service providers to ensure timely resolution.

Maintain and update customer records, support documentation, FAQs, and troubleshooting guides within the CRM.

Help monitor and improve customer support workflows, automations, and communication processes in GoHighLevel.

Support internal team members with CRM, software, and basic technology questions as needed.

Assist with inventory tracking, replacement parts, warranty claims, and product service coordination.


Requirements

Must be located in CA.

Experience with CRM platforms, preferably GoHighLevel (GHL) or similar systems.

Strong troubleshooting and problem-solving skills with both software and hardware.

Excellent written and verbal communication skills.

Comfortable learning new technology and explaining technical concepts to customers in a simple, friendly way.

Highly organized with strong attention to detail and follow-through.

Customer-focused with a positive, patient, and professional attitude.

Ability to prioritize multiple support requests in a fast-paced environment.

Experience with customer service, technical support, or IT support is preferred.