ZipRecruiter

Log In

2

Fulltime Help Desk Tier Two Jobs in Rancho Cucamonga, CA

Onsite Computing, Inc

Level 3 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

... tier support to our clients. This role involves resolving complex technical issues, mentoring ... Serve as an escalation point for Level 1 and Level 2 technicians, offering guidance and support.

Onsite Computing

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

... tier support to our clients. This role involves resolving complex technical issues, mentoring ... Serve as an escalation point for Level 1 and Level 2 technicians, offering guidance and support.

Onsite Computing

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and troubleshooting for a variety of IT issues. You will work both remotely and on-site, ensuring that our ...

Shield

Service Desk Manager - Tier II

Anaheim, CA · On-site +1

$93.60K - $108.16K/yr

Service Desk Manager - Tier II Department: Managed Services Employment Type: Full Time Location: IronOrbit - Remote Compensation: $93,600 - $108,160 / year Description IronOrbit is seeking an ...

Onsite Computing, Inc

Level 1 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... Escalate complex issues to Level 2 or Level 3 support as needed. * Document all client interactions ...

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... Escalate complex issues to Level 2 or Level 3 support as needed. * Document all client interactions ...

Randstad

service desk / help desk

Rancho Cucamonga, CA

$20 - $23/hr

Start: 1-2 weeks from date of offerLocation: Rancho Cucamunga, CA - 91730Length of Contract: 6 ... desk Qualifications * Years of experience: 1 year * Experience level: Entry Level Randstad is a ...

New

Insight Global

Desktop Support Technician

Orange, CA · On-site

$25/hr

Required Skills & Experience * 4+ years of experience in an on-site, hands-on Tier II IT Help Desk / Desktop Support / Field Services role * 4+ years supporting a Windows enterprise environment * 4+ ...

MarSell Wellness Center

IT Support Technician

Ontario, CA · On-site

$24.04 - $28.85/hr

Serve as a Tier 1 / Tier 2 escalation point for help desk tickets related to hardware, software, and access issues * Troubleshoot Windows and macOS devices, printers, mobile devices, and common ...

next page

Showing results 1-20

People also search for

All JobsFulltime Help Desk Tier Two JobsFulltime Help Desk Tier Two Jobs in Rancho Cucamonga, CA

Fulltime Help Desk Tier Two information

See Rancho Cucamonga, CA salary details

$13

$23

$34

How much do fulltime help desk tier two jobs pay per hour?

As of May 28, 2026, the average hourly pay for fulltime help desk tier two in Rancho Cucamonga, CA is $23.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $26.54 per hour, depending on experience, location, and employer.
What are popular job titles related to Fulltime Help Desk Tier Two jobs in Rancho Cucamonga, CA? For Fulltime Help Desk Tier Two jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:
What job categories do people searching Fulltime Help Desk Tier Two jobs in Rancho Cucamonga, CA look for? The top searched job categories for Fulltime Help Desk Tier Two jobs in Rancho Cucamonga, CA are:
What cities near Rancho Cucamonga, CA are hiring for Fulltime Help Desk Tier Two jobs? Cities near Rancho Cucamonga, CA with the most Fulltime Help Desk Tier Two job openings:
Fulltime Help Desk Tier Two jobs near you

IT Help Desk Technician

Brio Water Technology

Hacienda Heights, CA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:
Brio Water Technology is a market-leading water product company focused on innovative hydration solutions. They are seeking an IT Help Desk Technician to provide day-to-day IT support, troubleshoot hardware and software issues, and assist in the maintenance of IT systems.
Responsibilities:
• Provide Tier 1 and Tier 2 technical support for end users across hardware, software, and business applications.
• Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and peripherals.
• Support user accounts, access, and permissions in Active Directory, Microsoft 365, and other business systems.
• Log, track, and update support requests in the IT ticketing system, ensuring accurate documentation and timely resolution.
• Escalate complex or unresolved issues to senior IT staff when appropriate.
• Assist with system rollouts, application deployments, upgrades, and patches.
• Support onboarding and offboarding activities, including hardware setup and system access.
• Follow defined IT support processes, SLAs, and service standards.
• Maintain IT asset inventory and assist with equipment tracking and lifecycle management.
• Provide clear, professional communication to end users throughout the support process.
• Contribute to knowledge base articles and technical documentation.
Qualifications:
Required:
• 5+ years of experience in an IT support, help desk, or desktop support role.
• Strong hands-on troubleshooting skills for Windows-based environments and common business applications.
• Experience working with IT ticketing systems (e.g., Jira Service Management, Freshservice, Zendesk, ServiceNow, etc.).
• Basic understanding of Active Directory, Microsoft 365, and endpoint management.
• Familiarity with networking fundamentals (DNS, DHCP, VPN, Wi-Fi).
• Strong customer service mindset with the ability to support non-technical users.
• Good organizational skills and attention to detail.
• Ability to prioritize and manage multiple support requests.
Preferred:
• IT certifications (A+, Network+, Microsoft) are a plus but not required.
Company:
Brio Water Technology is an online store for water bottles and filters. Founded in 1992, the company is headquartered in City Of Industry, USA, with a team of 51-200 employees. The company is currently Growth Stage.

Apply