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Assistant Dell Help Desk Jobs in Rancho Cucamonga, CA

The Webb Schools

Help Desk Technician

Claremont, CA · On-site

$25 - $30/hr

Help Desk Technician Department : Technology Location : Claremont, CA/Onsite Employment Type ... and tools. * Assist with student device support, including intake, troubleshooting, loaner ...

The Webb Schools

Help Desk Technician

Claremont, CA · On-site

$19.75 - $26.75/hr

Help Desk Technician Department : Technology Location : Claremont, CA/Onsite Employment Type ... and tools. * Assist with student device support, including intake, troubleshooting, loaner ...

Onsite Computing

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

You will also mentor Level 1 technicians and assist with more complex technical challenges. Key ... help desk or technical support role. * Strong knowledge of Windows and Mac operating systems.

Onsite Computing, Inc

Level 1 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... Document all client interactions and troubleshooting steps in the ticketing system. * Assist with ...

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... Document all client interactions and troubleshooting steps in the ticketing system. * Assist with ...

Onsite Computing, Inc

Level 3 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

... * Assist with the deployment and management of IT projects, including system upgrades and ... Minimum of 5 years of experience in a help desk or technical support role, with at least 2 years at ...

Onsite Computing

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

... * Assist with the deployment and management of IT projects, including system upgrades and ... Minimum of 5 years of experience in a help desk or technical support role, with at least 2 years at ...

H Mart

IT Help Desk Coordinator

Whittier, CA · On-site

$26 - $29/hr

Respond to user inquiries and provide technical support via phone, email, or in-person. * Assist ... Proven experience as an IT Help Desk Support or similar role. * Knowledge of computer hardware ...

Onsite Computing

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Key Responsibilities: * Assist with basic troubleshooting and support for hardware and software issues. * Perform routine maintenance and updates on client systems. * Help set up and configure new ...

Onsite Computing, Inc

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Key Responsibilities: * Assist with basic troubleshooting and support for hardware and software issues. * Perform routine maintenance and updates on client systems. * Help set up and configure new ...

H Mart

IT Help Desk Specialist

Whittier, CA · On-site

$29 - $32/hr

Respond to user inquiries and provide technical support via phone, email, or in-person. * Assist ... Proven experience as an IT Help Desk Support or similar role. * Knowledge of computer hardware ...

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Assistant Dell Help Desk information

See Rancho Cucamonga, CA salary details

$10

$21

$33

How much do assistant dell help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for assistant dell help desk in Rancho Cucamonga, CA is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $23.61 per hour, depending on experience, location, and employer.

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

What are the most commonly searched types of Dell Help Desk jobs in Rancho Cucamonga, CA? The most popular types of Dell Help Desk jobs in Rancho Cucamonga, CA are:
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What cities near Rancho Cucamonga, CA are hiring for Assistant Dell Help Desk jobs? Cities near Rancho Cucamonga, CA with the most Assistant Dell Help Desk job openings:
Assistant Dell Help Desk jobs near you
Infographic showing various Assistant Dell Help Desk job openings in Rancho Cucamonga, CA as of May 2026, with employment types broken down into 1% Internship, 68% Full Time, 23% Part Time, and 8% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,306 per year, or $21.3 per hour.

Help Desk Associate

Hot Topic & BoxLunch

City Of Industry, CA • On-site

$20 - $23/hr

Full-time

Posted 15 days ago

Job description

At Hot Topic, we're passionate about creativity and high performance. Our success comes from high-caliber teams that love our product and have a tenacious approach to learning. Supporting the HQ team, as well as our DMs and RDs out in the field, the HQ Help Desk keeps the business running by responding to telephone calls, email, and personnel requests. Researching and resolving technical problems as well as tracking and monitoring issues to ensure a timely resolution. This role reports into the SR. Manager DC and HQ Operations.
This role is based at our Headquarters in City of Industry, CA five (5) days per week.
WHAT YOU'LL DO:
  • Ensure timely and effective resolution of all support requests by providing technical and procedural assistance.
  • Monitor and address support workload via the ITSM application.
  • Identify and escalate issues in situations where necessary in a timely manner.
  • Identify trends that affect users and make the Helpdesk staff and manager aware of them.
  • Serve as an initial point of contact for team support and technical issues.
  • Coordinate issue resolution with other support areas, as required.
  • Maintain accurate applications and business processes documentation.
  • Provide feedback and suggestions to improve Help Desk business processes.
  • Configure, deploy, and support PC and Mac hardware and software issued to all HQ and remote associates.
  • Administer all HQ and remote associates' Active Directory and Email accounts and ensure security compliance.
  • Maintain IT hardware inventory, including laptops, desktops, monitors, etc., using an asset management system Snipe-IT.

WHAT YOU'LL NEED:
  • Minimum of 2 years of practical experience in help desk support, or a combination of education and certifications with equivalent work experience.
  • Experience with incident tracking and asset management software.
  • A positive and energetic attitude with the ability to provide technical support to all levels of company employees (including but not limited to the CEO, Directors, VPs, DMs, etc.) using tools such as TeamViewer and Zoom.
  • Demonstrate dedication to meeting the requirements of internal and remote customers, responding to all customer requests promptly and thoroughly. A desire to deliver first-class service.
  • Strong understanding of service desk business processes and hardware/software problem resolution.
  • Familiarity with basic Active Directory and O365 user administration.
  • Comprehensive technical knowledge of PC & Mac hardware, network concepts and solutions, and proficiency in supporting the following systems and applications: Microsoft Windows & Apple OS X operating systems, MS Office (including 365),Adobe Creative Suite, Crowdstrike, Zoom, and Intune.
  • Excellent communication skills, including the ability to work effectively in a team environment, provide honest and direct feedback, and communicate clearly both verbally and in writing.
  • Ability to work independently without constant supervision.
  • Meet deadlines, prioritizes tasks effectively, adapt to change, and maintain composure under pressure.
  • Flexibility to work a varied schedule when required by maintenance windows or special projects. May require occasional travel to provide off-site support.
  • Must be able to lift 50lbs.

$20 - $23 an hour
Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training, and experience, will determine the final salary for potential new hires.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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