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Assistant Dell Help Desk Jobs in Redlands, CA (NOW HIRING)

Onsite Computing

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

You will also mentor Level 1 technicians and assist with more complex technical challenges. Key ... help desk or technical support role. * Strong knowledge of Windows and Mac operating systems.

Onsite Computing, Inc

Level 1 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... Document all client interactions and troubleshooting steps in the ticketing system. * Assist with ...

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... Document all client interactions and troubleshooting steps in the ticketing system. * Assist with ...

Onsite Computing, Inc

Level 3 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

... * Assist with the deployment and management of IT projects, including system upgrades and ... Minimum of 5 years of experience in a help desk or technical support role, with at least 2 years at ...

Onsite Computing

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

... * Assist with the deployment and management of IT projects, including system upgrades and ... Minimum of 5 years of experience in a help desk or technical support role, with at least 2 years at ...

Onsite Computing

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Key Responsibilities: * Assist with basic troubleshooting and support for hardware and software issues. * Perform routine maintenance and updates on client systems. * Help set up and configure new ...

CIA WHEEL GROUP

IT Helpdesk Administrator

Ontario, CA · On-site

$25 - $27/hr

... Assist users with remote connectivity issues, including VPN and Remote Desktop (RDS) access to ... an IT Helpdesk or Desktop Support role. • Required Skills: ◦ Strong proficiency in ...

MarSell Wellness Center

IT Support Technician

Ontario, CA · On-site

$24.04 - $28.85/hr

End-User Support & Help Desk * Serve as a Tier 1 / Tier 2 escalation point for help desk tickets ... Systems Administration (Basic) * Assist with user account provisioning and access management (e.g ...

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$10

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$33

How much do assistant dell help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for assistant dell help desk in Redlands, CA is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.22 per hour, depending on experience, location, and employer.

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

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What cities near Redlands, CA are hiring for Assistant Dell Help Desk jobs? Cities near Redlands, CA with the most Assistant Dell Help Desk job openings:
Assistant Dell Help Desk jobs near you
Level 2 Help Desk Technician

Level 2 Help Desk Technician

Onsite Computing, Inc

Corona, CA • On-site

$26 - $35/hr

Full-time

Posted 14 days ago

Job description

About Us: Onsite Computing is a leading Managed Service Provider (MSP) in Southern California dedicated to delivering top-notch IT solutions and support to our clients. We pride ourselves on our commitment to excellence and our ability to foster a collaborative and innovative work environment.
Job Summary: As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and troubleshooting for a variety of IT issues. You will work both remotely and on-site, ensuring that our clients receive timely and effective assistance. You will also mentor Level 1 technicians and assist with more complex technical challenges.
Key Responsibilities:
  • Respond to and resolve escalated client inquiries via phone, email, and chat in a professional and timely manner.
  • Diagnose and resolve advanced hardware, software, and network issues for clients.
  • Escalate complex issues to Level 3 support or specialized teams as needed.
  • Document all client interactions and troubleshooting steps in the ticketing system.
  • Assist with the setup, configuration, and maintenance of hardware and software.
  • Provide training and guidance to Level 1 technicians and clients on IT-related topics.
  • Monitor and maintain client systems to ensure optimal performance and security.
  • Collaborate with team members to share knowledge and improve processes.
  • Participate in on-call rotation and provide after-hours support as needed.

Qualifications:
  • Associate's degree in IT or related field; bachelor's degree preferred.
  • 2-4 years of experience in a help desk or technical support role.
  • Strong knowledge of Windows and Mac operating systems.
  • Familiarity with common software applications, networking concepts, and IT infrastructure.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, AWS) are a plus.

Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Flexible work environment with remote work options.
  • Supportive and collaborative team culture.

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