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It Help Desk Intern Jobs in Riverside, CA (NOW HIRING)

TOTAL WAREHOUSE INC

IT Help Desk I

Anaheim, CA

Description The IT Help Desk I position provides day-to-day technical support to employees and assists with maintaining the company's IT equipment, user accounts, software, and basic network ...

Total Warehouse

IT Help Desk I

Anaheim, CA · On-site

$22 - $30/hr

The IT Help Desk I position provides day-to-day technical support to employees and assists with maintaining the company's IT equipment, user accounts, software, and basic network infrastructure. This ...

Courser

IT Support Services I-Help Desk

Riverside, CA · On-site

$30 - $35/hr

The IT Support Services I-Help Desk will be responsible for diagnosing, troubleshooting, and resolving issues related to hardware, software, and network systems. This role requires strong analytical ...

iFlow Inc

Service Desk Administrator

Irvine, CA · On-site

Service Desk Administrator Location:14410 Myford (Irvine, California) Duration:1 Years Experience:7 ... IT - Help develop IT tools and processes to promote efficient and effective end user support ...

Work Comp 360

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IT Support Specialist

Orange, CA · On-site

$28 - $33/hr

Minimum 2 years of IT Help Desk or Technical Support experience . * Demonstrated experience providing Level 1 and Level 2 technical support . * Strong knowledge of Microsoft Windows operating systems.

Interlink Technology, Inc.

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Level 1 Help Desk Engineer - Remote

Murrieta, CA · Remote

$20 - $23/hr

About Interlink Technology Interlink Technology is a California-based managed IT services and ... We are looking for a Level 1 Help Desk Engineer to provide remote technical support to our clients.

Yum

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

... Helpdesk. This person will support The Habit Burger's entire technology stack via phone, email ... The Service Desk Analyst is expected to provide excellent customer service while troubleshooting ...

The Habit Burger Grill

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

... Helpdesk. This person will support The Habit Burger's entire technology stack via phone, email ... The Service Desk Analyst is expected to provide excellent customer service while troubleshooting ...

AC Pro

Help Desk Technician

Rancho Cucamonga, CA · On-site

$26 - $32/hr

Travel to branch locations as needed to provide technical support, install IT systems, and ... Identify and recommend opportunities to improve Help Desk processes, service delivery, and ...

Onsite Computing

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Onsite Computing is a leading provider of comprehensive IT solutions and support services. We are ... We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ...

Onsite Computing, Inc

Level 3 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

Onsite Computing is a leading provider of comprehensive IT solutions and support services. We are ... We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ...

Partners Professional

Helpdesk Technician

Santa Ana, CA · On-site

$28 - $32/hr

Help Desk Technician We are seeking a Help Desk Technician to join our Information Technology team and serve as the first point of contact for technical support across the organization. This role is ...

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All JobsIt Help Desk Intern JobsIt Help Desk Intern Jobs in Riverside, CA

It Help Desk Intern information

See Riverside, CA salary details

$9

$18

$26

How much do it help desk intern jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for it help desk intern in Riverside, CA is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.05 per hour, depending on experience, location, and employer.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are the most commonly searched types of It Help Desk jobs in Riverside, CA?

The most popular types of It Help Desk jobs in Riverside, CA are:

What are popular job titles related to It Help Desk Intern jobs in Riverside, CA?

For It Help Desk Intern jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching It Help Desk Intern jobs in Riverside, CA look for?

The top searched job categories for It Help Desk Intern jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for It Help Desk Intern jobs?

Cities near Riverside, CA with the most It Help Desk Intern job openings:

It Help Desk Intern jobs near you

IT Help Desk I

Anaheim, CA

TOTAL WAREHOUSE INC
Manufacturing • 51 - 200 employees
Learn more about TOTAL WAREHOUSE INCexternal

Full-time

Posted 16 days ago

Key responsibilities

  • Provide Level 1 technical support to employees and troubleshoot issues with Windows computers, peripherals, and Microsoft 365 applications.

  • Assist with setting up, configuring, maintaining, and redeploying IT equipment and user accounts for new and existing employees.

  • Respond to, document, and escalate IT support requests related to network connectivity, login issues, and basic security access.

Job description

Description

The IT Help Desk I position provides day-to-day technical support to employees and assists with maintaining the company's IT equipment, user accounts, software, and basic network infrastructure. This is an entry-level position designed for someone who is technically capable, service-oriented, and interested in developing their IT skills.


Requirements

Key Responsibilities

Help Desk & Employee Support

  • Provide Level 1 technical support to employees.
  • Troubleshoot Windows computers, laptops, printers, monitors, docks, and peripherals.
  • Troubleshoot Microsoft Outlook, Teams, OneDrive, and other Microsoft 365 applications.
  • Assist users with password resets, MFA, login, and access issues.
  • Troubleshoot basic network, Wi-Fi, VPN, and connectivity issues.
  • Respond to and document IT support requests.
  • Escalate advanced issues when necessary.
  • Provide basic Microsoft 365 training to employees, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint.

Computer & Employee Support

  • Set up laptops and      workstations for new employees.
  • Configure computers with      required applications and company settings.
  • Maintain inventory of      laptops, monitors, phones, printers, and other IT equipment.
  • Prepare, issue, recover, and      redeploy equipment.
  • Assist with equipment      replacement and lifecycle management.
  • Maintain accurate asset      records.

Employee Onboarding & Offboarding 

  • Prepare IT equipment for new      hires.
  • Assist with creation and      configuration of user accounts.
  • Configure email, Teams,      OneDrive, printers, and required applications.
  • Remove or disable access      during employee offboarding.
  • Recover company-issued IT      equipment.

Microsoft 365 Administration Support

  • Assist with Microsoft 365      user administration.
  • Manage basic user, group,      mailbox, and license requests.
  • Assist with Microsoft Teams      and SharePoint permissions.
  • Support OneDrive      synchronization and file-access issues.
  • Assist with MFA and      security-related user issues.

Education and Experience:

  • 1-2 years of IT/help desk experience or equivalent technical training.
  • Basic knowledge of Windows 11.
  • Familiarity with Microsoft 365.
  • Basic understanding of networking, TCP/IP, Wi-Fi, and VPN.
  • Experience troubleshooting computers and peripherals.
  • Strong communication and customer-service skills.
  • Ability to learn new systems quickly.
  • CompTIA A+, Network+, or Microsoft certifications are a plus.  

Physical Requirements:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Must be in good physical condition and have good motor skills.
  • Must be able to lift up to 50 pounds at times.
  • Ability to function in work environment with moderate noise level from several sources creating constant activity.

Additional Notes 


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

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