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It Help Desk Intern Jobs in Riverside, CA (NOW HIRING)

UFC Gym

IT Help Desk Associate

Corona, CA · On-site

$70K/yr

Creates and manages IT help desk tickets as a foundation for issue tracking and resolution; escalates as necessary and follows issues through to completion. * Tracks and maintains tickets through the ...

UFC Gym

IT Help Desk Associate

Brea, CA · On-site

$70K/yr

Creates and manages IT help desk tickets as a foundation for issue tracking and resolution; escalates as necessary and follows issues through to completion. * Tracks and maintains tickets through the ...

UFC Gym

IT Help Desk Associate

Brea, CA · On-site

$70K/yr

Creates and manages IT help desk tickets as a foundation for issue tracking and resolution; escalates as necessary and follows issues through to completion. * Tracks and maintains tickets through the ...

UFC Gym

IT Help Desk Associate

Corona, CA · On-site

$70K/yr

Creates and manages IT help desk tickets as a foundation for issue tracking and resolution; escalates as necessary and follows issues through to completion. * Tracks and maintains tickets through the ...

Pae

IT Support Technician

San Bernardino, CA · On-site

$33 - $35/hr

Louis, MO. With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video ...

Interlink Technology, Inc.

Be Seen First

Level 1 IT Support Specialist - Help Desk & Field Support

Murrieta, CA · On-site

$25 - $30/hr

Position Summary Interlink Technology is seeking an IT Support Specialist to provide first-line technical support to our managed services clients. This position combines remote help desk support with ...

New

Interlink Technology, Inc.

Be Seen First

Level 1 IT Support Specialist - Help Desk & Field Support

Corona, CA · On-site

$25 - $30/hr

Position Summary Interlink Technology is seeking an IT Support Specialist to provide first-line technical support to our managed services clients. This position combines remote help desk support with ...

New

AC Pro

Help Desk Technician

Rancho Cucamonga, CA · On-site

$26 - $32/hr

Travel to branch locations as needed to provide technical support, install IT systems, and ... Identify and recommend opportunities to improve Help Desk processes, service delivery, and ...

Onsite Computing, Inc

Level 3 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

Onsite Computing is a leading provider of comprehensive IT solutions and support services. We are ... We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ...

Onsite Computing

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Onsite Computing is a leading provider of comprehensive IT solutions and support services. We are ... We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ...

Nexaminds

Service Desk L1

Orange, CA

$22 - $30/hr

Orange, CA (On -Site) Qualifications we are looking for: * 2+ years of experience in IT Help Desk, Service Desk, or Technical Support roles * Experience supporting Windows operating systems ...

Onsite Computing

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

... top-notch IT solutions and support to our clients. We pride ourselves on our commitment to ... As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and ...

Jackson Lewis P.C.

Help Desk Analyst

Orange, CA · On-site

$22 - $30/hr

We help employers develop proactive strategies, strong policies and business-oriented solutions to ... Document end user issues/requests utilizing the IT Service Desk service management application.

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All JobsIt Help Desk Intern JobsIt Help Desk Intern Jobs in Riverside, CA

It Help Desk Intern information

See Riverside, CA salary details

$9

$18

$26

How much do it help desk intern jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for it help desk intern in Riverside, CA is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.
What are the most commonly searched types of It Help Desk jobs in Riverside, CA? The most popular types of It Help Desk jobs in Riverside, CA are:
What are popular job titles related to It Help Desk Intern jobs in Riverside, CA? For It Help Desk Intern jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching It Help Desk Intern jobs in Riverside, CA look for? The top searched job categories for It Help Desk Intern jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for It Help Desk Intern jobs? Cities near Riverside, CA with the most It Help Desk Intern job openings:
It Help Desk Intern jobs near you
IT Help Desk Associate

IT Help Desk Associate

UFC Gym

Corona, CA • On-site

$70K/yr

Full-time

Posted 18 days ago

UFC Gym rating

6.9

Company rating: 6.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

17th of 61 rated gym and leisure clubs

Job description

Benefits:
  • Employee discounts
  • Wellness resources

We empower the fighting spirit in you!
GENERAL SUMMARY
The IT Coordinator is responsible for ensuring corporate office and gym end users receive efficient and timely technical support. Manages the IT ticketing system and assists in supporting all IT-related systems throughout the organization.

ESSENTIAL DUTIES & RESPONSIBILITIES
  • Provides technical support to end users in person, via phone, email, or remote connection.
  • Creates and maintains Active Directory user accounts.
  • Creates and maintains hosted Exchange email accounts.
  • Images, builds, and post-configures desktop and laptop PCs with required settings and applications.
  • Establishes priorities and response objectives based on the severity of each support issue.
  • Creates and manages IT help desk tickets as a foundation for issue tracking and resolution; escalates as necessary and follows issues through to completion.
  • Tracks and maintains tickets through the entire lifecycle, ensuring resolution, follow-up, and detailed documentation.
  • Verifies ticket closure meets customer satisfaction.
  • Must be able to travels to gym locations for system setup and on-site troubleshooting.
  • Applies critical thinking and diagnostic techniques to identify problems, perform root cause analysis, and implement resolutions.
  • Performs other related duties and assignments as required.
Required Knowledge, Skills & Technologies

  • Proficiency in Microsoft Active Directory user and group management.
  • Experience administering Microsoft 365 email accounts.
  • Strong knowledge of Windows desktop and laptop deployment, imaging, configuration, and troubleshooting.
  • Experience with IT ticketing/help desk systems, incident management, escalation procedures, and documentation.
  • Familiarity with remote support tools and remote desktop technologies.
  • Ability to perform root cause analysis, diagnose technical issues, and implement effective resolutions.
  • Strong customer service, communication, and organizational skills.

Flexible work from home options available.

What UFC Gym employees say

Pay

Hours and flexibility

Workplace

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