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It Help Desk Intern Jobs in Riverside, CA (NOW HIRING)

Onsite Computing, Inc

Level 1 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

... top-notch IT solutions and support to our clients. We pride ourselves on our commitment to ... As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ...

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

... top-notch IT solutions and support to our clients. We pride ourselves on our commitment to ... As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ...

Temco Logistics

IT Support Intern

Pomona, CA · On-site

$22 - $25/hr

IT Support Intern Pomona Corporate Temco - Pomona, CA 91766 Overview Salary Range $22.00 - $25.00 Hourly Position Type Full Time Education Level CA Travel Percentage Hybrid Description We are seeking ...

Össur

IT Administrator

Irvine, CA

$31.46 - $38.88/hr

About the Role Provide IT Help Desk Support to office based and remote employee population relative to any IT functionality. What You'll Do * Answer questions or resolve computer problems for ...

Össur

IT Administrator

Irvine, CA · On-site

$31.46 - $38.88/hr

About the Role Provide IT Help Desk Support to office based and remote employee population relative to any IT functionality. What You'll Do * Answer questions or resolve computer problems for ...

Össur

IT Administrator

Irvine, CA · On-site

$31.46 - $38.88/hr

About the Role Provide IT Help Desk Support to office based and remote employee population relative to any IT functionality. What You'll Do * Answer questions or resolve computer problems for ...

MarSell Wellness Center

IT Support Technician

Ontario, CA · On-site

$24.04 - $28.85/hr

Job Title: IT Support Technician Department: Information Systems Location: Corporate Reports To ... End-User Support & Help Desk * Serve as a Tier 1 / Tier 2 escalation point for help desk tickets ...

Edwards Lifesciences

Senior Technician, IT

Irvine, CA · On-site

... Help Desk support as needed • Maintain accurate asset tracking, including physical inventory and system records • Perform other incidental duties as assigned Qualifications : Required : • H.S.

Marsell Wellness Center

IT Support Technician

Ontario, CA · On-site

$21.75 - $30/hr

IT Support Technician The entry-level IT Support Technician is responsible for the day-to-day ... End-User Support & Help Desk * Serve as a Tier 1 / Tier 2 escalation point for help desk tickets ...

Foundation Building Materials

IT Intern

Santa Ana, CA · On-site

$15.50 - $20.75/hr

... learning IT Intern to join our IT Department. This internship is designed to give a Computer ... We offer a comprehensive and competitive benefits package designed to help you thrive inside and ...

Foundation Building Materials

IT Intern

Santa Ana, CA · On-site

$15.50 - $20.75/hr

... learning IT Intern to join our IT Department. This internship is designed to give a Computer ... We offer a comprehensive and competitive benefits package designed to help you thrive inside and ...

CIA WHEEL GROUP

IT Helpdesk Administrator

Ontario, CA · On-site

$25 - $27/hr

The Wheel Group is seeking a hands-on IT Helpdesk Administrator to serve as the primary point of contact for internal technical support. Working under the direct supervision of the IT Manager, you ...

ICONMA

IT Specialist

Irvine, CA · On-site

The discipline to actively manage help desk tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication * Ability to articulate technical solutions to non ...

Temco Logistics

IT Support Intern

Pomona, CA · On-site

$22 - $25/hr

We are seeking a detail-oriented and motivated IT Support Intern to join our IT department. The successful candidate will provide technical support to end-users through a ticketing system while ...

GSI Environmental Inc

Helpdesk Technician

Irvine, CA · On-site

$60K - $73K/yr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT support for our Irvine, California office and as the primary IT point of contact for our West Coast ...

Temco Logistics

IT Support Intern

Pomona, CA · On-site

$22 - $25/hr

We are seeking a detail-oriented and motivated IT Support Intern to join our IT department. The successful candidate will provide technical support to end-users through a ticketing system while ...

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It Help Desk Intern information

See Riverside, CA salary details

$9

$18

$26

How much do it help desk intern jobs pay per hour?

As of May 28, 2026, the average hourly pay for it help desk intern in Riverside, CA is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are the most commonly searched types of It Help Desk jobs in Riverside, CA? The most popular types of It Help Desk jobs in Riverside, CA are:
What are popular job titles related to It Help Desk Intern jobs in Riverside, CA? For It Help Desk Intern jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching It Help Desk Intern jobs in Riverside, CA look for? The top searched job categories for It Help Desk Intern jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for It Help Desk Intern jobs? Cities near Riverside, CA with the most It Help Desk Intern job openings:
It Help Desk Intern jobs near you
Infographic showing various It Help Desk Intern job openings in Riverside, CA as of May 2026, with employment types broken down into 1% Internship, 96% Full Time, and 3% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $37,834 per year, or $18.2 per hour.
Level 1 Help Desk Technician

Level 1 Help Desk Technician

Onsite Computing, Inc

Corona, CA • Hybrid

$20.75 - $28/hr

Full-time

Posted 14 days ago

Job description

About Us: Onsite Computing is a leading Managed Service Provider (MSP) in Southern California dedicated to delivering top-notch IT solutions and support to our clients. We pride ourselves on our commitment to excellence and our ability to foster a collaborative and innovative work environment.

Job Summary:As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting for a variety of IT issues. You will work both remotely and on-site, ensuring that our clients receive timely and effective assistance.

Key Responsibilities:

  • Respond to client inquiries via phone, email, and chat in a professional and timely manner.
  • Diagnose and resolve hardware, software, and network issues for clients.
  • Escalate complex issues to Level 2 or Level 3 support as needed.
  • Document all client interactions and troubleshooting steps in the ticketing system.
  • Assist with the setup and configuration of new hardware and software.
  • Provide basic training and guidance to clients on IT-related topics.
  • Monitor and maintain client systems to ensure optimal performance and security.
  • Collaborate with team members to share knowledge and improve processes.

Qualifications:

  • High school diploma or equivalent; Associates degree in IT or related field preferred.
  • 1-2 years of experience in a help desk or technical support role.
  • Strong knowledge of Windows and Mac operating systems.
  • Familiarity with common software applications and networking concepts.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft, AWS) are a plus.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Flexible work environment with remote work options.
  • Supportive and collaborative team culture.

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