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It Help Desk Intern Jobs in Riverside, CA (NOW HIRING)

Staffactory

IT infrastructure Supervisor

Santa Ana, CA · On-site

$98K - $121K/yr

IT INFRASTRUCTURE SUPERVISOR We are seeking a knowledgeable IT Infrastructure Supervisor to work ... Manage change control, monitor help desk ticketing processes/results. * Ensure data security and ...

WINONICS

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

High school diploma or GED. * 1-3 years of IT support, help desk, internship, or related technical experience. * Working knowledge of Windows 10/11 and Microsoft 365. * Basic knowledge of networking ...

WINONICS

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

QualificationsRequiredHigh school diploma or GED.1-3 years of IT support, help desk, internship, or related technical experience.Working knowledge of Windows 10/11 and Microsoft 365.Basic knowledge ...

MetroSys

IT Infrastructure Engineer

Irvine, CA · On-site

$40 - $70/hr

Position Overview MetroSys is seeking a versatile IT Infrastructure Engineer to support the ... Collaborate with the Help Desk team to resolve escalated infrastructure issues. * Develop and ...

MetroSys, Inc.

IT Infrastructure Engineer

Irvine, CA · On-site

$85 - $110/hr

Position Overview MetroSys is seeking a versatile IT Infrastructure Engineer to support the ... Collaborate with the Help Desk team to resolve escalated infrastructure issues. * Develop and ...

MetroSys

IT Infrastructure Engineer

Irvine, CA · On-site

$40 - $70/hr

Position Overview MetroSys is seeking a versatile IT Infrastructure Engineer to support the ... Collaborate with the Help Desk team to resolve escalated infrastructure issues. * Develop and ...

MetroSys, Inc.

IT Infrastructure Engineer

Irvine, CA · On-site

MetroSys, Inc. is a growing technology manufacturing company seeking a versatile IT Infrastructure ... Help Desk team to resolve escalated infrastructure issues. • Develop and maintain technical ...

ES Management Group Inc.

IT Director

Ontario, CA · On-site

Monitor and respond quickly and effectively to requests received through the IT helpdesk * Respond to customer queries by phone and email * Create step-by-step training material with screenshots for ...

Cumming Group

IT Support Technician

Murrieta, CA · On-site

$24.04 - $28.85/hr

T. support desk environment helping people solve a wide range of technical issues. You will need ... The IT Support Technician is the initial support level responsible for internal technical support ...

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All JobsIt Help Desk Intern JobsIt Help Desk Intern Jobs in Riverside, CA

It Help Desk Intern information

See Riverside, CA salary details

$9

$18

$26

How much do it help desk intern jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for it help desk intern in Riverside, CA is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.05 per hour, depending on experience, location, and employer.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are the most commonly searched types of It Help Desk jobs in Riverside, CA?

The most popular types of It Help Desk jobs in Riverside, CA are:

What are popular job titles related to It Help Desk Intern jobs in Riverside, CA?

For It Help Desk Intern jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching It Help Desk Intern jobs in Riverside, CA look for?

The top searched job categories for It Help Desk Intern jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for It Help Desk Intern jobs?

Cities near Riverside, CA with the most It Help Desk Intern job openings:

It Help Desk Intern jobs near you

IT infrastructure Supervisor

Staffactory

Santa Ana, CA • On-site

$98K - $121K/yr

Full-time

Re-posted 13 days ago

Job description

IT INFRASTRUCTURE SUPERVISOR 

We are seeking a knowledgeable IT Infrastructure Supervisor to work for us supporting our City of Santa Ana government client. This position reports to Santa Ana’s IT Infrastructure Manager.

You will perform professional IT duties supporting the planning, administration, and oversight of programs and activities of the City’s IT Infrastructure Services Division, including supervising technical staff who maintain the City’s computer infrastructure and support end-users.

This is a full-time contract position, expected to be one year or more, with potential to transition to a full-time City employee. Work is fully on-site in downtown Santa Ana. Open to US citizens and green card holders. Not open to personnel requiring sponsorship to work in the US.

Requirements
  • Bachelor's degree in Computer Science, Public Administration, Business Administration, or related field.
  • 4 years of progressively responsible experience within an IT infrastructure in a medium-to-large organization, including at least one year in a supervisor or lead capacity.
  • Highly Desirable
    • Municipal or government work experience.
    • Project management or contract administration experience.
    • Microsoft Certified Systems Engineer (MCSE) certification.
  • Knowledge of Information Technology hardware, software, telecoms, networks, applications necessary to fully support an enterprise computer network and associated computer system
    • Installation, configuration, administration, and support of computer systems, networks and associated equipment, servers, workstations, peripherals
    • Hardware and software security best practices for data security, cryptography, antivirus, end-user protections.
    • Email, VOIP, mobile, and remote access systems.
    • Pertinent federal, state, local public sector laws, codes, and regulations.
Essential Functions
  • Management support overseeing end-user devices, networks, servers, workstations, back- up/storage, security, connectivity, email, applications.
  • Assist to develop/implement Division short/long-term goals, objectives, policies, procedures, priorities.
  • Collaborate with City staff on IT infrastructure, architecture, systems, networks, training.
  • Evaluate service delivery efficiency.
  • Identify and implement system improvements.
  • Manage change control, monitor help desk ticketing processes/results.
  • Ensure data security and disaster preparedness.
  • Select, train, supervise, motivate, evaluate assigned staff, establish performance standards.
  • Ensure records management complies with laws and internal policies/procedures.
  • Represent Division, as needed, at meetings and trainings.
  • Other duties as assigned.