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Remote Desktop Support Analyst Jobs in Riverside, CA

theLender

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Underwriting Team Lead (REMOTE)

Lake Forest, CA · Remote

$57 - $59/hr

... accurate financial analysis to support sound lending decisions. Your expertise will drive ... Remote Company Description Our Company theLender was created to make a difference. As a group of ...

OSTechnical

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Remote Electronic Health Records (EHR) Analyst

Irvine, CA · Remote

... Analyst This is a full time job, Contract to hire with a client at Irvine, CA. You can work remote ... Responsibilities • Configure, maintain and optimize the EHR systems to support organizational ...

Datafied

Junior Data Analyst

Anaheim, CA · On-site +1

This role is responsible for transforming raw data into actionable insights that support strategic ... Remote Work Requirements * Hard-wired ethernet connection. * Safe and secure workspace. * Ability ...

Infinity Marketing

Data Analyst

Riverside, CA · Remote

REMOTE - US Residents Only  We are looking for a thorough and analytical Data Analyst to ... Analyze facts and come to decisions to support corporate strategy, process improvement, and ...

New

Direct Counsel

Senior Conflicts Analyst

Irvine, CA · On-site +1

$100K - $120K/yr

About the Role The Senior Conflicts Analyst will play a key role in supporting the firm's Risk ... Hybrid and remote-friendly arrangements available. * Professional Environment: Collaborative ...

Constellation Brands

Category Analyst

Anaheim, CA · On-site +1

$85K - $128K/yr

Support space and assortment opportunities aligned with the strategic direction of Category ... For remote locations or positions open to multiple locations, the pay range may reflect several US ...

Constellation Brands

Category Analyst

Riverside, CA · On-site +1

$85K - $128K/yr

Support space and assortment opportunities aligned with the strategic direction of Category ... For remote locations or positions open to multiple locations, the pay range may reflect several US ...

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All JobsDesktop Support Analyst JobsRemote Desktop Support Analyst JobsRemote Desktop Support Analyst Jobs in Riverside, CA

Remote Desktop Support Analyst information

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$11

$28

$41

How much do remote desktop support analyst jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote desktop support analyst in Riverside, CA is $28.06, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $31.35 per hour, depending on experience, location, and employer.

What is a Remote Desktop Support Analyst job?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What does a desktop support analyst do?

A desktop support analyst provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They often install, configure, and maintain computer systems, and may use remote support tools to resolve problems efficiently. Strong communication skills and knowledge of operating systems like Windows or macOS are essential for this role.

How to make 1000 a week remotely?

A Remote Desktop Support Analyst can earn $1,000 or more weekly by providing high-quality remote technical support, gaining specialized certifications, and working for multiple clients or companies. Building a strong skill set in troubleshooting, remote tools, and customer service can increase earning potential, especially with overtime or freelance opportunities.

What are the typical daily responsibilities of a Remote Desktop Support Analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

How can I make 2000 a week working from home?

A Remote Desktop Support Analyst can potentially earn $2,000 a week by working full-time, gaining specialized certifications, and providing high-level technical support. Increasing experience, acquiring advanced skills, and working for companies that pay competitive wages can also help reach this income level. Building a strong reputation and taking on additional or freelance support tasks may further boost earnings.

How can I make $100,000 a year working from home?

A Remote Desktop Support Analyst can earn $100,000 annually by gaining advanced certifications, developing specialized technical skills, and gaining experience in high-demand areas such as cybersecurity or network management. Increasing your expertise, taking on complex support roles, and working for larger organizations or consulting firms can also boost earning potential while working remotely.

What are the key skills and qualifications needed to thrive in the Remote Desktop Support Analyst position, and why are they important?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are the most commonly searched types of Desktop Support Analyst jobs in Riverside, CA? The most popular types of Desktop Support Analyst jobs in Riverside, CA are:
What are popular job titles related to Remote Desktop Support Analyst jobs in Riverside, CA? For Remote Desktop Support Analyst jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Analyst jobs in Riverside, CA look for? The top searched job categories for Remote Desktop Support Analyst jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Desktop Support Analyst jobs? Cities near Riverside, CA with the most Remote Desktop Support Analyst job openings:
Remote Desktop Support Analyst jobs near you
Manager of the IT Service Desk

Manager of the IT Service Desk

Eliassen Group

Anaheim, CA • Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

Job description

Description:

Hybrid 3 days onsite in Anaheim, CA

Our client seeks a Manager of the IT Service Desk to lead end user computing, collaboration, and back office systems across branch, corporate, and remote locations. The role manages help desk operations, system upgrades, patching, monitoring, backups, inventories, and reporting. It ensures audit and security requirements for file systems, email, network access, and endpoint systems. The manager coordinates design and planning for desktop, server, and mobile upgrades, supports video conferencing and collaboration, and oversees critical infrastructure including Active Directory, anti-ransomware backups, Office 365, and physical asset inventory. The position leads a team of approximately 20 with support from an assistant manager, provides 24/7 escalation coverage, and coordinates with internal IT support teams and a division that manages infrastructure for other credit unions. Travel to Pasadena 1–2 times per month and occasional branch visits will be required.

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $133,275.00 to $170,000.00/hr. w2

JN -062026-107354

Responsibilities:
  • Balance operational activities, strategic work, and project management across multiple concurrent initiatives.
  • Lead teams for end user computing, collaboration, remote access, and back office systems including Office 365 and branch platforms.
  • Monitor and manage branch systems such as CFD, Card Wizard, ITC, and check printing/scanning.
  • Own troubleshooting, resolution, and communication for employee, executive, and board member issues in office and remote environments.
  • Manage IT ticketing, order management, inventory tracking, system delivery, and support.
  • Oversee patching for servers, desktops, laptops, printers, peripherals, and network-connected devices.
  • Define file sharing, collaboration, communication, and printing solutions.
  • Participate in project planning for end user computing upgrades and rollouts.
  • Own storage platforms including Dell/EMC and Pure for Tier 1 application hosting, databases, and servers.
  • Oversee backup jobs, monitoring, restores, and escalation for business-critical applications.
  • Manage projects, upgrades, and software licensing for end user and back office systems and vendors.
  • Run RFPs, cost analysis, and vendor recommendations.
  • Implement ITIL-based practices to improve operations maturity and customer-centric support.
  • Stay current on end user, collaboration, and back office technologies and advise on productivity tools.
  • Define and approve access to information resources with HR, Information Security, and Data Owners.
  • Prepare and monitor budgets, resources, recurring tasks, and report on variances.
  • Train, coach, develop, and supervise staff and assistant managers.
  • Escalate for timely problem resolution to ensure high availability for employee and branch systems.
  • Oversee application upgrades, testing, and releases with development and production teams.
  • Identify and implement efficiency improvements for collaboration and communications processes.
  • Maintain system and operational documentation including diagrams, procedures, and service tools.
  • Publish operational procedures on internal portals and assist with disaster recovery testing and documentation.
Experience Requirements:
  • Data center experience, including management exposure.
  • MSP or MSO environment experience.
  • Strong hands-on technical background beyond desktop support.
  • Client-facing and customer support experience.
  • Background in larger organizations preferred.
  • Financial services or credit union experience is a plus.
  • Technology: Office 365, Active Directory, endpoint systems, storage (Dell/EMC, Pure), backup services, Azure. AI and internal bot experience are a plus.
  • Team leadership of approximately 20 across Tier 1–3 with assistant manager support.
  • Support for internal IT and a division managing infrastructure for other credit unions.
  • Shared data center responsibilities with Network and Telecom teams across Pasadena, Anaheim, and Phoenix.
  • Location expectations: primary office in Anaheim, three days onsite, after-hours support and 24/7 escalations, travel to Pasadena 1–2 times per month, and occasional branch travel with mileage reimbursement.
  • Interview process: virtual with hiring manager, in-person panel in Anaheim, final with senior IT leadership. Target hire by mid-July.
Recruitment Transparency Notice
 
Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (noreply@eliassen.com, 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.
 

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact fraud@eliassen.com.

 
About Eliassen Group:
 
Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.
 
Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.
 
Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
 
Eliassen Group logo

About Eliassen Group

Sourced by ZipRecruiter

Eliassen Group provides strategic consulting and talent solutions to drive our clients' innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Reading, MA, US

Year founded

1989

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