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Entrylevel Help Desk Analyst Jobs in Riverside, CA

Help Desk Analyst

Hemet, CA · On-site

$25.65 - $29.70/hr

We are looking for a Help Desk Analyst to support day-to-day technology needs for an education environment in Hemet, California. This is a Contract position focused on providing responsive technical ...

Help Desk Analyst

Orange, CA · On-site

$22 - $30/hr

We help employers develop proactive strategies, strong policies and business-oriented solutions to ... perform desk-side support as needed and directed. The Analyst will provide excellent customer ...

Responsibilities : • maintaining the School's help desk and providing computing technical support ... Experience conducting hardware and software tests, analyzing test results and producing reports of ...

Base pay: $28.00 - $30.00 per hour (full-time, 40 hours per week) WHAT YOU'LL DO Help Desk & User ... Strong organizational, analytical, and problem-solving skills. * Possess excellent verbal and ...

New

... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. This ...

... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. This ...

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Entrylevel Help Desk Analyst information

See Riverside, CA salary details

$15

$25

$37

How much do entrylevel help desk analyst jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for entrylevel help desk analyst in Riverside, CA is $25.13, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $28.08 per hour, depending on experience, location, and employer.

Is a help desk analyst an entry-level job?

Yes, a help desk analyst is typically an entry-level position that requires basic technical knowledge, good communication skills, and familiarity with common troubleshooting tools. Many employers offer on-the-job training and look for candidates with relevant certifications or a basic understanding of computer systems and networks.

What job makes $10,000 a month without a degree?

An entry-level Help Desk Analyst typically does not earn $10,000 a month without additional experience or certifications. High-paying roles that can reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or entrepreneurship. Most IT support roles start with lower salaries, but advanced positions or freelance consulting can offer higher income over time.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk analysts. These roles still require human skills like customer service, problem-solving, and technical knowledge to handle complex issues and provide personalized support. AI tools serve as assistants to help desk staff, enhancing efficiency rather than replacing the entire role.

Can you get a helpdesk job with no experience?

Entry-level help desk analyst positions often do not require prior experience, but candidates typically need basic knowledge of computer hardware, software, and troubleshooting skills. Certifications like CompTIA A+ can improve chances, and employers may provide on-the-job training for new hires.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Riverside, CA? For Entrylevel Help Desk Analyst jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Riverside, CA look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entrylevel Help Desk Analyst jobs? Cities near Riverside, CA with the most Entrylevel Help Desk Analyst job openings:
Infographic showing various Entrylevel Help Desk Analyst job openings in Riverside, CA as of June 2026, with employment types broken down into 2% As Needed, 84% Part Time, and 14% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $52,274 per year, or $25.1 per hour.
Help Desk Analyst

Help Desk Analyst

Robert Half

Hemet, CA • On-site

$25.65 - $29.70/hr

Temporary

Posted 4 days ago


Job description

We are looking for a Help Desk Analyst to support day-to-day technology needs for an education environment in Hemet, California. This is a Contract position focused on providing responsive technical assistance for students, staff, and classrooms across multiple campus settings. The ideal candidate will deliver dependable support for devices, operating systems, and network-related issues while helping maintain a productive learning environment.
Responsibilities:
• Provide first-line technical support for student and staff hardware, software, and connectivity issues across school sites.
• Diagnose and resolve problems involving Chromebooks, iPads, Windows-based computers, and other classroom technology.
• Manage incoming service desk requests, document resolutions, and follow up to ensure tickets are completed accurately and on time.
• Install, configure, and deploy devices and related technology equipment for classrooms, offices, and shared campus spaces.
• Assist educators and school personnel with technology setup, troubleshooting, and day-to-day usage needs in instructional settings.
• Support user account access and basic administrative tasks within Active Directory and Microsoft Windows environments.
• Perform routine troubleshooting to identify root causes and escalate more complex technical issues when necessary.• Experience providing help desk or desktop support in a detail-oriented environment, preferably within education or a multi-site organization.
• Working knowledge of Active Directory and user support within Microsoft Windows environments.
• Hands-on experience supporting Windows 10 systems and common end-user hardware.
• Ability to troubleshoot basic software, hardware, and network connectivity issues efficiently.
• Familiarity with service desk ticketing practices, including documenting incidents and tracking resolutions.
• Strong communication skills with the ability to support both technical and non-technical users.
• Ability to organize tasks, manage multiple requests, and maintain dependable customer service in a fast-paced setting.

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948