ZipRecruiter

Log In

2

Entrylevel Help Desk Analyst Jobs in Riverside, CA

Nextiny

Entry Level Digital Marketer

Pomona, CA

No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ... Analyze campaign performance and provide data-driven insights to improve marketing efforts.

Penske Automotive

Front Desk Office Clerk

Santa Ana, CA

$20 - $22/hr

As a Scan Clerk, you will help our dealership network by scanning and filing documents, obtaining ... Strong mathematical, analytical, and computer skills relevant to an accounting clerk position, with ...

Kia America

Talent Experience Analyst

Irvine, CA · On-site

We are creating something special here, a culture of learning and opportunity, where you can help ... Status Exempt General Summary The Talent Experience Analyst supports the design and delivery of ...

Kia America

Talent Experience Analyst

Irvine, CA · On-site

We are creating something special here, a culture of learning and opportunity, where you can help ... Status Exempt General Summary The Talent Experience Analyst supports the design and delivery of ...

U.S. Navy

IT Professional

Banning, CA

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

next page

Showing results 1-20

All JobsEntrylevel Help Desk Analyst JobsEntrylevel Help Desk Analyst Jobs in Riverside, CA

Entrylevel Help Desk Analyst information

See Riverside, CA salary details

$15

$25

$37

How much do entrylevel help desk analyst jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for entrylevel help desk analyst in Riverside, CA is $25.13, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $28.08 per hour, depending on experience, location, and employer.

Is a help desk analyst an entry-level job?

Yes, a help desk analyst is typically an entry-level position that requires basic technical knowledge, good communication skills, and familiarity with common troubleshooting tools. Many employers offer on-the-job training and look for candidates with relevant certifications or a basic understanding of computer systems and networks.

What job makes $10,000 a month without a degree?

An entry-level Help Desk Analyst typically does not earn $10,000 a month without additional experience or certifications. High-paying roles that can reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or entrepreneurship. Most IT support roles start with lower salaries, but advanced positions or freelance consulting can offer higher income over time.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk analysts. These roles still require human skills like customer service, problem-solving, and technical knowledge to handle complex issues and provide personalized support. AI tools serve as assistants to help desk staff, enhancing efficiency rather than replacing the entire role.

Can you get a helpdesk job with no experience?

Entry-level help desk analyst positions often do not require prior experience, but candidates typically need basic knowledge of computer hardware, software, and troubleshooting skills. Certifications like CompTIA A+ can improve chances, and employers may provide on-the-job training for new hires.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Riverside, CA? For Entrylevel Help Desk Analyst jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Riverside, CA look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entrylevel Help Desk Analyst jobs? Cities near Riverside, CA with the most Entrylevel Help Desk Analyst job openings:
Entrylevel Help Desk Analyst jobs near you
Infographic showing various Entrylevel Help Desk Analyst job openings in Riverside, CA as of June 2026, with employment types broken down into 2% As Needed, 84% Part Time, and 14% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $52,274 per year, or $25.1 per hour.

IT Desktop and Network Technician

Prudential Overall Supply

Irvine, CA • On-site

Full-time

Posted 2 days ago

Job description

Job Summary:
Prudential Overall Supply, an industry leader in uniform and textile rental services since 1932, is seeking an IT Technician – Infrastructure Support to join their Corporate IT team. This role involves providing hands-on support for desktop systems, mobile devices, and Microsoft 365 applications while ensuring timely technical assistance across multiple company locations.
Responsibilities:
• Provide desk-side, remote, phone, and email support for employees across multiple company locations.
• Troubleshoot and resolve hardware, software, printer, mobile device, and connectivity issues.
• Support Windows 10/11 environments and Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
• Install, configure, deploy, and support desktops, laptops, printers, scanners, mobile devices, and related equipment.
• Perform workstation setup for new hires, office relocations, and equipment refreshes.
• Support user account administration, password resets, onboarding, and offboarding activities.
• Maintain accurate hardware and software inventory records and assist with equipment procurement, deployment, warranty repairs, and asset lifecycle activities.
• Support endpoint management platforms such as Microsoft Intune and other mobile device management solutions.
• Perform workstation patching, software updates, endpoint compliance activities, and basic security support functions.
• Manage incidents and service requests through ServiceDesk, Jira, or similar ticketing systems while documenting resolutions and knowledge base articles.
• Escalate complex technical issues to IT Analysts or other technical teams as appropriate.
• Create and maintain user-facing documentation and support resources.
• Assist with technology deployments, infrastructure projects, and other initiatives as assigned.
• Travel regularly to company facilities throughout California and occasionally to other locations to provide technical support and equipment deployment.
• Participate in occasional after-hours maintenance activities and support efforts as required.
Qualifications:
Required:
• Valid driver's license and reliable transportation.
• 1+ years of experience in IT support, help desk, desktop support, or a related technical support role.
• Experience supporting Windows 10 and Windows 11 environments.
• Familiarity with Microsoft 365 applications and services.
• Basic understanding of Active Directory and user account management.
• Experience troubleshooting desktops, laptops, printers, mobile devices, and related hardware.
• Experience using ServiceDesk, Jira, or similar ticketing systems.
• Strong troubleshooting, communication, and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to lift and transport equipment weighing up to 40 pounds.
Preferred:
• Associate degree in Information Technology or a related field, or equivalent work experience.
• CompTIA A+ or similar industry certification.
• Experience with Microsoft Intune, MaaS360, or other endpoint management platforms.
• Experience with hardware inventory, asset management, and equipment lifecycle tracking.
• Knowledge of basic networking concepts including TCP/IP, DNS, DHCP, and Wi-Fi troubleshooting.
Company:
Prudential Overall Supply provides high-quality uniforms and apparel as well as offers cleaning services for various organizations. Founded in 1932, the company is headquartered in West Sacramento, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

Apply