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Entrylevel Help Desk Analyst Jobs Near Me

Help Desk Analyst

Columbus, OH · On-site

$19.25 - $26.25/hr

Help Desk Analyst (HDA1) 100% On-site, face to face interviews only, Local Candidates only (local to Ohio) HDA1 to help IT Automate and implement new technology to assist with keeping the desktop ...

New

Help Desk Analyst

Columbus, OH · On-site +1

$19.75 - $27/hr

Remote The Help Desk Analyst provides Tier 1 technical assistance and program support for statewide child-serving systems. This role helps providers and client staff navigate systems, resolve issues ...

Help Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Location: Columbus, Ohio Duration: Long Term Description : * HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running ...

Help Desk Analyst

Columbus, OH · On-site

$19.25 - $26.25/hr

Brian Gross HDA1 to help IT Automate and implement new technology to assist with keeping the ... Skill Required / Desired Amount of Experience IT Service Desk experience Required 2 Years IT ...

New

Help Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

HDA1 to help IT Automate and implement new technology to assist with keeping the desktop ... Ability to understand and follow processes established for the Service Desk. Skill - Required ...

New

We are in search of a Senior Help Desk Analyst III to ensure that end-user computer hardware, software, and applications are functional and well-maintained. This role is responsible for process ...

Help Desk Analyst - Columbus, OH

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Columbus, OH On Site Position; 3-month contract with the possibility of extension Contract Position Summary • FCDC is seeking a Help Desk Contractor to join our team. • The ...

Service Desk Analyst I (Columbus)

Columbus, OH · On-site

$19.75 - $27/hr

By aligning security strategy, infrastructure, and operational excellence, we help organizations ... Industry-recognized entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ...

By aligning security strategy, infrastructure, and operational excellence, we help organizations ... Industry-recognized entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ...

Help Desk Analyst(Local to Ohio)

Columbus, OH · On-site

$19.25 - $26.25/hr

... skills, proven analytical, planning, problem solving, and decision-making skills. 10. Must be ... Ability to understand and follow processes established for the Service Desk. Required/Desired ...

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HelpDesk Analyst

Columbus, OH · On-site

$19.25 - $26.25/hr

Help Desk Analyst Location: Columbus, OH (Onsite) Duration: Long Term Position Description: 100% On-site, face to face interviews only, Local Candidates only (local to Ohio) HDA1 to help IT Automate ...

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How much do entrylevel help desk analyst jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entrylevel help desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

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A map of the United States highlighting the number of Entrylevel Help Desk Analyst job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Entrylevel Help Desk Analyst job openings in each state, with California having the most at 2 and Alaska the least at 0.

Help Desk Analyst

Morph Enterprise LLC

Columbus, OH • On-site

$19.25 - $26.25/hr

Other

Posted yesterday

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Job description

Job Summary:

Help Desk Analyst (HDA1)
100% On-site, face to face interviews only, Local Candidates only (local to Ohio)

HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally.  

This position will function as a highly skilled HDA with specific responsibilities that include:

  • Understanding of Desktop Support and Software Licensing Services.
  • Ability to image machines and install complicated software.
  • Uses creativity and innovation to automate and streamline processes and procedures. 
  • Understands customer support, likes to work with people and can ensure that the customer is satisfied.  
  • Ability to troubleshoot in a high-level systematic way.  Ability to identify issues, research cause, and remediate. 
  • Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
  • Troubleshoots basic network, software, printing and/or installation problems
  • Supports staff hardware moves for facility reorganization.
  • Experience with ServiceNow and Knowledge Base preferable.
  • Consultant must be available to work a standard 8-hour shift between the hours of 7AM and 5PM. (Expect regular changes to either the earlier or later shift).
  • Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.
  • Strong communication/leadership skills. 
  • Strong influence, collaboration and negotiation experience. 
  • Ability to collaborate with supporting resources across business and/or functional lines. 
  • Have excellent oral and written skills/possess strong meeting and work session facilitation skills. 
  • Act as the escalation point for high priority support issues.
  • Ability to interpret end user license agreements.
  • Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets). 
  • Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements. 
  • Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. 
  • Must be knowledgeable in the English language/speak clearly and understandably use the English language.
  • Ability to understand and follow processes established for the Service Desk.

Skill

Required / Desired

Amount

of Experience

IT Service Desk experience

Required

2

Years

IT Troubleshooting experience

Required

2

Years

Experience documenting procedures

Required

2

Years

Experience with a Ticketing System is required

Required

2

Years


Morph Enterprise logo

About Morph Enterprise

Sourced by ZipRecruiter

Incorporated in the State of North Carolina, Morph Enterprise is a consulting firm providing high-quality workforce, IT & Business consulting services to public and private sector clients across the nation. At Morph, we offer adaptable, innovative and comprehensive Workforce & Consulting Services to address the evolving needs of your business. We deliver best-in-market services quickly, while consistently providing incredible experience to our clients. Our specialized team possess 15+ years of combined experience in public and private sector across various industries including but not limited to IT, Finance Health Care and Engineering.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Indian Trail, NC, US

Year founded

2019